Firefox Support Forum

I have been using firefox for years but I am always encountering problems, possibly because I have not set it up properly. I am thinking of deleting my account and starting over or trying another browser all together. I was not brought up with computers so not computer literate, I like Mozilla's ethos and donate a small amount when I can, I just need advise about setting things up, I think

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox browser (years ago). While I was researching a different issue, I found other users' posts about app.normandy. They all said that it allowed Mozilla to do what Mozilla promised not to do: run studies in violation of users' preference to opt out. Based on what I learned from those posts, I found where app.normandy was in my computer's about:config and toggled it to false. I want to thank those other users for their posts. Mozilla's explanation, also according to those posts, is that "Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." Aside from whether or not Mozilla should be remote-controlling clients in this way, does it really consider all the diverse places in the world where its users live to be "in the wild?"

Hello I'm working at Imperva which is a security company. One of our product is Web Application Firewall. In this product one of our feature is to identify the application that is used when sending request to a web service. This may help our customer to set FireFox request as legit. One of the attribute that helps us doing it is the request header User Agent. We have found that FireFox which is installed on Ipad generate the following User Agent without the keyword 'firefox' (while Desktop FireFox and IPhone firefox does) Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15 (Note that this User Agent ) Because the User Agent is very similar to Macbook Safari application, we can't classify FireFox on Ipad.

Is there any reason why this is the implementation? Can you update the User Agent in the next version in order the security product will be classify it?

Avidan avidanr@imperva.com

Listen folks, I like many, many others are sick and tired of MULTIPLE PROCESSES!!!..They werent necessary before why now!!!!!???? I dont want to keep buying the latest and greatest PC everytime somebody decides to take up all my RAM!!!!!!!!!!!!!! You have ruined firefox!!!! now you have taken away the true and false settings for it!!!!!....Why???...each process for tracking for the NSA, FBI, etc???? stop the madness and get back to what made you popular....SPEED!!!!!!!! I DONT WANT WINDOWS # 234!!! I DONT WANT A NEW PC!!!! STOP TRYING TO CONTROLL US!!!

I would like to search the bugzilla database for known issues.

While there is a builtin search tool, that does not work: if I search for a string and limit the search to one specific bug where I know it contains the string, then that bug is reported. Doing the same search over all bugs, it (takes long and then) reports that no bug at all contains the string - not even the one where I know it contains the string.

So this search tool is proven defective and cannot be used. What alternatives are there?

When I click on a hyperlink in Outlook email Outlook is all of a sudden throwing an error message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."

Any ideas please? If I copy and paste the address into a browser it works.

Thank you

My firefox menu bar and menu button on my laptop are actually Google's menus. When i want to change settings i'm dupposed to click on Firefox in the menu bar but it's not there. This is true even when i log into my firefox account. The menu button shows tabs for gmail, contacts; etc. All Google stuff. I have been trying to sync my laptop with my android phone but all the instructions tell me to click on things that aren't there.

I am running Firefox 94.0 in a couple of Linux Mint systems.

My main desktop computer, with a 3.8 GHz 6-core AMD Ryzen 5 processor on an MSI B450-A PRO MAX MB with 16 GB RAM, has had Linux Mint 19.3 installed for over a year. Just today, Firefox, which has also been installed in this OS for a long time, exhibited extreme slowness. I did an online search, and found that the slowness was cured by using the Troubleshoot Mode, but none of the suggestions I found solved the problem in normal mode. So, I went into Settings and turned off hardware acceleration. That solved the problem, somewhat ironically. The hardware acceleration seemed to accomplish deceleration instead. So my browser works, but there is something wrong with hardware acceleration in Firefox.

On a new install of Linux Mint 20.04, I recently experienced frequent crashing of Firefox just after clicking on a link. I tried online solutions, which didn't help, but then I turned off - - guess what - - hardware acceleration, and no more crashes. That is what motivated me to turn off hardware acceleration in Firefox on my Linux Mint 19.3 machine today.

I don't really have a problem to solve, but I don't know of a better place to submit a bug report, so I am hoping you will pass this on to the developers.

I've been using Firefox for a long time, several years, and recently have been accessing some feature that looks like a password manager on my laptop, called Lock <something>--actually I'm not sure what it's called, because I can't seem to bring it up on its own to locate my password info.

I believe in password managers, and I'm trying to move over there, but I've run into a big snag on my mobile Android device... I have no idea how to bring up my Gettr account on my Android because I don't know where the password that I configured for my Gettr account on my laptop is located. I know it's inside the Firefox password manager somewhere... then I see Lockwise is no longer being supported.

Ultimately I want to synch whatever Firefox's latest password manager is to my Android, so that it functions like "whatever Firefox's latest password manager is" for my laptop. I'd like to synch my bookmarks, too. Can anyone point me to some simple instructions? Thanks. I'm using a primary password now for Firefox on my laptop. My email address is ...

Brian Wright

hello all- When Sync job cycles, what is hierarchy determining which component version (Bookmarks, logins, etc) is applied to profiles on other computers?

Two computers, A and B. Bookmark file on A last revised two days ago. Bookmark file on B last revised 60 days ago. I need all profile components on B to match A. Essentially B is updated to A's version.

How does synch determine which version is the 'Master' used to overwrite the versions on other computers?

I saw in another thread that Synch uses latest modification date to set priority. This would seem to be the most logical criterion. But I want to be sure before cycling Sync.

(Spent 10 minutes searching threads before posting this question. There were some oblique references hinting at prioritization, but not an absolute statement describing prioritization.) thanks!

If I made a firefox account, will all my history be saved on this account or just the history after making this account? I am asking this because I am going to perform a clean OS installation and I need absolutely all my history.

I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lists Google on the search bar, when I type in my search in the box under the Firefox name it immediately jumps up to the top of the page Google browser.

How do I get back my screen to use FireFox as my search engine ?? I have tried to change it but will only give me two options Google or Google ?? Is it possible to go back to the screen and try and start again??

Many thanks to anyone who will give me info as to how to rectify my problem, be gentle with me as I am efficient in using the computer but less so trying to solve my problems. Robin

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste things by now. Even worse, it overlays on other applications and pesters me there for about 10 seconds until I close it. Can this notification be hidden in about config or do I have to find a community add on that does the same thing, but without this stupid notification?