Firefox Support Forum

Firefox 99.0

I guess it's a problem with the latest update because it didn't happen to me before. Gmail keeps showing me this message: "Gmail is having authentication problems. Some features may not be operational. Please try logging in to troubleshoot the problem." I have relogin, deleted the cookies and site data but I still get that message. I have tried starting the browser from "about:support" in troubleshooting mode but the error still appears. This does not happen in other browsers.

Dear Sir/Madam, Hi, I am trying to login to my Gmail account, but the "Next" button on login page not working, I cleared all the cookies & datas, but the issue remained, then I deleted my profile and created a new one, but nothing happened again, and at last I reinstalled firefox, but the problem not solved again, pls help me with the issue.

• I am using Firefox version 93.0(64 bit) on Ubuntu mate 20.04.

Regards, Masoud Moti

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? Is there a way to turn this off?

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems.

I keep Gmail and Google Classroom open in tabs throughout the day (I'm a teacher). They worked fine in Firefox for a few days, but now both sites constantly load or time out.

The problem seems to go away anytime I restart Firefox, but I can't constantly be restarting Firefox all day long. Why do the sites work for a few minutes and then stop working a few minutes after restarting?

I had AdBlocker Ultimate enabled before, but my friend uses uBlock so I tried changing. No help.

I had a theme installed from the recommended list. I thought that might be a problem, so I went back to the default Firefox theme. No help.

What I'm running: Firefox 89.0.1 MacOS Catalina

I purchased a new computer and downloaded Firefox to the new computer. While going through my bookmarks, I tried to log into my Gmail account and it would ask me to "Add Gmail to your Google Account". What is odd is I just tried accessing my Gmail account from my old computer using Firefox and I was able to access my mail. I have looked through all the Firefox settings on both computers and cannot find any differences. Looking through other posts about this issue, I've tried the safe mode and disabled add blocker without satisfactory results. I find no need to clear the cache because the computer is a day old.

Hello! I understand that Google just updated Gmail's chat feature, and I wanted to report that I'm having issues opening chats in Gmail's new UI. Whenever I click on a name, the chat bubble does not open in Firefox, even when chats open in other browsers.

I've been able to replicate this issue in Troubleshoot mode, so I don't believe the problem is with any of my add-ons.

Any advice/is this a known issue?

Hello there,

Since I started working in a new office, Gmail shows Error #001 ("Ooops" error).

This problem happens only in with Gmail, only with Firefox. Neither other browsers do not have issues with Gmail, nor other pages have problem to be loaded in Firefox. And it do happens only when connected to the wlan of the office, not at home or anywhere else (so far).

A working solution was to delete all the cookies and history related to Gmail in Firefox. However the problem repeats again.

Any support is much appreciated.

Cheers!

I have a new computer. I transfered my Firefox settings to the new one. Everything worked fine on Windows 10. After a few weeks, the new computer updated to Windows 11 and since then I have problems with Google products on Firefox.

Gmail starts working fine, but after a few minutes it cannot connect to the internet any longer. I get the "Oops..." error message - sometimes a #0001, sometimes a #2005. Google Search after a while simply stops reacting on input.

I have cleared cache, cookies, updated, reinstalled and even reset Firefox. I have looked into my proxy settings and tried different options, but nothing helps.

I am using Windows 11 and Firefox 95.0 (64-bit).

I have now transfered my passwords and bookmarks etc. to Chrome, and on Chrome I have no problems whatsoever.

My impression is that I cannot do much more (or when, then very complex things) and that this is rather a problem that Firefox as software is having with Windows 11 and Google products - and that should be sorted out on the Firefox side.

Are there more people with similar problems? What's the sollution? Or should I simply move to Chrome?

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer. Most of the labels and text are surround by a white Highlight or box which looks ugly. I have exhauste dverything I know to get the text to look like Gmail in Chrome with no success. See attached screen shot of comparison. Could you please give some idea so That I can stay with Firefox Kind regards Chris

Is Firefox going to issue an update fix to correct the problem with not being able to G-mail after the update occurred? I am not tech savvy so if it is something process i have to figure out I guess I will need to switch to Safari. i don't want to do that as I have been with Firefox almost since it started.