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Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 1 week ago

Last reply by FredMcD 3 hours ago

Firefox Nightly Freezes on Opening - Windows 11

Firefox Nightly will freeze on opening in the first instance on Windows 11 about 75% of the time. I have to open a new instance for it to load. Old instance stays frozen… (read more)

Firefox Nightly will freeze on opening in the first instance on Windows 11 about 75% of the time.

I have to open a new instance for it to load. Old instance stays frozen and eventually throws up an error

Asked by Ben Taylor 1 day ago

Last reply by FredMcD 3 hours ago

Firefox 92.0.2 keeps crashing since upgrade.

Firefox has crashed intermittently since update to 92.0.2. I never had a crash before and have been using it for years. Adapter Device ID CoffeeLake-S GT2 [UHD Graphics 6… (read more)

Firefox has crashed intermittently since update to 92.0.2. I never had a crash before and have been using it for years.

Adapter Device ID CoffeeLake-S GT2 [UHD Graphics 630] (0x3e91)

I have updated the Intel Drivers from Intel.

Here are the last 5 crashes.

bp-4fb2010a-ff3c-4046-80ce-3ba000210804 8/3/2021, 9:43 PM View bp-c55f0c55-730e-4767-9cbd-b6def0210804 8/3/2021, 9:43 PM View bp-ec4f4c9b-2b58-4450-9b41-af5a70210804 8/3/2021, 9:43 PM View bp-391d7abf-68dc-497c-9762-6cfed0210804 8/3/2021, 9:43 PM View bp-4fff08a3-aaa0-45e6-81d2-2befa0210804 8/3/2021, 9:43 PM View

Asked by sotackd 1 day ago

Last reply by FredMcD 3 hours ago

Stops Working After New Tab

I've been using Firefox for years. Nothing has changed, but within the last month or two it has this habit of more or less not working until I close the whole browser and… (read more)

I've been using Firefox for years. Nothing has changed, but within the last month or two it has this habit of more or less not working until I close the whole browser and reopen.

It happens when I open up a new tab and try to search something. Sometimes (maybe only 10% of the time) it will just not do anything. Most of the time (the 90%) it works just fine. But that 10% failure will fill in the address bar with what I was trying to search, and it will show something like "https://www.google.com/search?client=firefox-b-1-d&q=example+search+phrase", but nothing loads. I can even type "www.google.com" but then nothing happens. Clicking favorited links on the toolbar usually stops working at that moment also. I have to close everything and then reopen, and then it magically starts to work again.

I've even uninstalled and re-installed firefox. No luck.

It's become rather annoying and if I can't figure out the cause it may be time to switch over to chrome..

Win 10, Firefox v90.0.2

Asked by bkwatkins8 14 hours ago

Last reply by FredMcD 9 hours ago

Incorrect video plays on Blogger

I have a blog on Blogger and periodically post videos. Sometimes, the wrong video is in a post--by that I mean that the video for Post A shows up in Post B, etc! If I c… (read more)

I have a blog on Blogger and periodically post videos. Sometimes, the wrong video is in a post--by that I mean that the video for Post A shows up in Post B, etc! If I click on a specific post, rather than the blog's main page, the correct video shows up. When I check the html code in Blogger the correct video is identified.

Any ideas on how to fix this?

Asked by mrmillermathteacher 12 hours ago

Last reply by FredMcD 9 hours ago

some black screem pop up

It's my fast day in Firefox browser but I am little bit unsatisfied as sometime a small black screen pop up by which I cannot interact with the product properly. I have s… (read more)

It's my fast day in Firefox browser but I am little bit unsatisfied as sometime a small black screen pop up by which I cannot interact with the product properly. I have share one screenshot of a YouTube video, you can clearly see that two small black box is there in the video. You may check the video here- https://www.youtube.com/watch?v=T9A_KkNyxh8. I really become very angry when it happen, for that I cannot even sign in into my google account properly.

Asked by karanadhikary811720 1 day ago

Last reply by FredMcD 9 hours ago

Font rendering broken for some fonts - 78.12.0esr/MacOS 110.11

Noticed a weird problem - some sites don't render their fonts, just empty space in place of text. Tried to debug it: 1. Safe mode and disabling hardware acceleration does… (read more)

Noticed a weird problem - some sites don't render their fonts, just empty space in place of text.

Tried to debug it: 1. Safe mode and disabling hardware acceleration doesn't fix it 2. Sandbox values don't change anything 3. Tried other Mac with the same Firefox version and macOS version - same issue 4. Experimented with CSS in dev tools - issue is related to the specific font (InterVariable in this case, also saw it with OpenSans before).

As you can see on screenshots - we have InterVariable font for this specific block. If I change CSS and remove this font, replacing it with some other one like Roboto - font starts rendering fine. Interestingly enough - font preview in the dev tools works completely fine - font renders, it just is not rendering in the page itself.

As it is a Variable font and me having older MacOS 10.11 - I was suspecting that it is a bug with Variable font support, but why does it render in dev tools and why doesn't it fall back to the other supported font, if this one is not rendered?

Disallowing pages 'to use their fonts' obviously fixes it - as it activates fallback to fixed fonts, but it is not a proper fix, as it obviously messes up designs for sites and their custom fonts.

This side renders completely fine in Chrome, so it must be a Firefox issue. Upgrading macOS is not an option, so I would be fine with a fixed ESR version that works correctly.

Attaching screenshots showing debug info.

Asked by nkth 3 days ago

Last reply by cor-el 10 hours ago

Issues loading some websites content all of a sudden

Hello, I have issues with some (not all) websites. The problem is that text is not displaying properly all of a sudden. Some letters display and the rest not. The text c… (read more)

Hello, I have issues with some (not all) websites. The problem is that text is not displaying properly all of a sudden. Some letters display and the rest not. The text can be highlighted but still not displaying. I tried to refresh Firefox, Restart with Add-ONs disabled, tried to reinstall FIrefox. Manually tried to disable all Add-ons as well. Then I tried some of the suggestions here https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Set-Cookie/SameSite#browser_compatibility

No matter what I try it's not working well. There was a browser update to version 78.12.0esr (64-bit) made around 20 days ago and had no issues till now. I'm used to Firefox and using it for work a lot and prefer to keep using it. Buttons (links) are not displaying as well but are clickable and opening the content. Screenshots are uploaded as well.

If anyone could suggest how to work it out would be much appreciated. If other details are needed please let me know.

Thank you!

Asked by martodemirev 19 hours ago

Last reply by FredMcD 16 hours ago

firefox on win10 won't start, even in safe mode or with profile manager

Hello, On a fresh win10 installation, I installed the latest version of firefox (90.0.2). However, firefox won't start after that. I tried starting from the command line … (read more)

Hello,

On a fresh win10 installation, I installed the latest version of firefox (90.0.2). However, firefox won't start after that.

I tried starting from the command line in safe mode (firefox.exe -safe-mode), and I see very briefly (less than a second) a window with the title bar "Open Firefox in troubleshot Mode ?" starting to appear, but it disappears almost instantly.

A similar thing (dialog window briefly appearing) happens when I try to open the profile manager from the command line.

I tried uninstalling and reinstalling, with no effect.

Any idea what could be the issue ?

JP

PS : this is posted from a mac machine, hence the mistaken mac tag. The issue is about a win10 installation

Asked by farangfrog 2 days ago

Last reply by FredMcD 20 hours ago

Firefox is already running but not responding. The old firefox process must be closed to open a new window

Hello Team, Firefox is already running but not responding. The old firefox process must be closed to open a new window. I'm running a windows 10 laptop. I tried to resolv… (read more)

Hello Team, Firefox is already running but not responding. The old firefox process must be closed to open a new window. I'm running a windows 10 laptop. I tried to resolve this issue 1) through task manager, but the issue didn't resolve mentioned in the browser 2) Remove the profile lock file, but it didn't show any folders/files.

However I'm able to install and use other browsers like edge, chrome and opera. Can someone help me to resolve this issue and use firefox browser?

Asked by harishedamad 1 day ago

Last reply by FredMcD 1 day ago

Why Mozilla Firefox take too much to open Indian train site?

I usually visit this site "PNR Status" for PNR and train related enquiry. Firefox is one of my favorite browser but whenever i open this site, it take too much time to op… (read more)

I usually visit this site "PNR Status" for PNR and train related enquiry. Firefox is one of my favorite browser but whenever i open this site, it take too much time to open. But, on the contrary it open instantly on Google chrome.

Asked by indiantrainask 1 day ago

Last reply by shoebsiddique07 1 day ago

How do I get off of the beta channel?

I have two versions of Firefox installed on my work PC, the regular one for my everyday browsing and the Developer's Edition for my work with the regular one being my def… (read more)

I have two versions of Firefox installed on my work PC, the regular one for my everyday browsing and the Developer's Edition for my work with the regular one being my default browser. For some reason, through no effort on my part, I ended up on the beta channel for the regular browser.

That was OK until the latest beta (version 90) started showing an extremely annoying bug. On a daily basis, on average, it will stop loading pages for no reason. For that reason, I'd like to get off of the beta channel and get back to using the release version. Would uninstalling the beta version and installing the release version do that for me? Or will I somehow end up back on the beta channel and get upgraded to the beta version again? (If I do have to uninstall the beta and install the release, I want to keep all of the settings, bookmarks, plugins, etc. that I have in that browser. I have the Dev Edition browser set up to never sync, so it has a different set of settings, etc., which I don't want carried over to the other browser.)

Asked by rholstein 3 weeks ago

Last reply by cor-el 1 day ago

Firefox does not respond when I click on any links on any webpage. Clear the history trick only fix the issue temporarily.

Every now and then my firefox does not respond when I click on any links on any webpage. It only works when I clear the browsing histories and cookies for last hour. This… (read more)

Every now and then my firefox does not respond when I click on any links on any webpage. It only works when I clear the browsing histories and cookies for last hour. This happens like every 15-30 minutes and is very annoying that I have to keep clear off the history.

Asked by purav81 1 day ago

Last reply by FredMcD 1 day ago

Firefox browser keeps crashing on troubleshooting mode

I was on firefox today and it suddenly crashed. I haven't installed any new extensions in over a week - I try reopening it and I see that the window opens and closes inst… (read more)

I was on firefox today and it suddenly crashed. I haven't installed any new extensions in over a week - I try reopening it and I see that the window opens and closes instantly. I've restarted my computer, uninstalled and reinstalled firefox, refreshed firefox, deleted folders that have cache in it in roaming & local, attempted to go into safe mode, tried to open the profiles. None of it fixes the problem, nor do the windows for firefox profiles and safe mode stay on enough for me to even look at it. I assume that it keeps crashing, but I can't figure out how to fix it. The browser is stuck on troubleshooting mode now.

Here's a link of how it looks like to me now (not sure if links are allowed though).

Let me know if I should give any information to help solve it.

Asked by justhopeforhope 2 days ago

Last reply by FredMcD 2 days ago

firefox immediately closes itself upon clicking it

every time i click the application, it loads for a moment and then a windowed tab flashes for a second, before immediately closing itself. no error messages or crash repo… (read more)

every time i click the application, it loads for a moment and then a windowed tab flashes for a second, before immediately closing itself. no error messages or crash reports are visible after.

Asked by babsthecat65 2 days ago

Last reply by FredMcD 2 days ago

Google Products Failing on Firefox

For about a month, google products on firefox randomly stop working. - I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle unti… (read more)

For about a month, google products on firefox randomly stop working.

- I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle until eventually it goes to network protocol error.

- Google search randomly does not work at all in the url/search bar, and once it doesn't work the tab is useless. Putting in another URL and hitting enter it appears to have loaded but of course nothing has changed.

- I have no extensions installed.

Asked by katherine.ranieri 3 weeks ago

Last reply by cor-el 2 days ago

Firefox v90 is a MEMORY HOG!

I just installed the latest v90 upgrade. I get at least 5 sometimes as many as 7 instances of Firefox running simultaneously. Look at my screen shot of the Task Manager..… (read more)

I just installed the latest v90 upgrade. I get at least 5 sometimes as many as 7 instances of Firefox running simultaneously. Look at my screen shot of the Task Manager...Holy Sh*t! I attempted to downgrade back to v89, but Mozilla has made this option unbearable ...have to recreate your profile, all your passwords, cookies and bookmarks, an incredible hassle. Stuff like this just shouldn't happen.

Definitely NOT a well-thought out release.

Guess I'll be migrating to Chrome sooner than I thought!?

Asked by Phil 6 days ago

Last reply by Chris Ilias 2 days ago

Onscreen keyboard kicked of after prompted

It's been few years already with this issue, and all the posts on it have been archived without ever been solved. Wonder if anyone now has a solution. I'm on Win10. CANNO… (read more)

It's been few years already with this issue, and all the posts on it have been archived without ever been solved. Wonder if anyone now has a solution.

I'm on Win10. CANNOT use Firefox without a physical keyboard, so I seldom do... just checking for solution

Asked by nellyjr 1 week ago

Last reply by JP 6 days ago

Firefox very slow starting up and one more issue...

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an… (read more)

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an SSD even and it is still painfully slow. I have the same plugins and such on Chrome and that one opens up immediately. So I have been using Chrome a lot more lately because Firefox is opening slowly these days. Takes 15-20 seconds for Firefox to open every single time. I have deactivated each plugin one by one to see if they were causing the issue and sure enough, all of them were clean. Firefox still opens slowly.

On an unrelated note, I have been using Chrome a lot more lately also because some things on a webpage don't work on Firefox. I can't explain it. Like on the hickory farms website, I click on the Add To Cart button and it looks like it is being pressed, but nothing is added to the cart. This type of thing happens across the internet on many different sites. When I go to Chrome, everything works as it ought to. I have my settings set to Standard in Privacy and Security. I don't know where else I have to check and change things to get those buttons and other links and such to work.

Asked by Dyrelogan 2 months ago

Last reply by fidservant 3 days ago