Showing questions tagged: Show all questions

Yahoo email garbled

Recently, when I use this browser, some of my Yahoo emails received are garbled and resemble computer code. But I don't have this problem if I use Chrome or my android p… (read more)

Recently, when I use this browser, some of my Yahoo emails received are garbled and resemble computer code. But I don't have this problem if I use Chrome or my android phone. It is a recent problem and does not affect all my emails.

Asked by ddelano202 3 days ago

Last reply by jonzn4SUSE 45 minutes ago

Firefox hangs and stops loading any pages after random period of time

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly … (read more)

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly stop loading anything and I will have to completely quit it and restart it to get anything working again. No, it is not the HTTP3 problem; that was the first thing I tried. I've also uninstalled, and reinstalled the entire program, clearing all settings, etc. I am on windows. Generally good on firefox updates, will check and update usually every week or two.

Funny thing is, I also installed firefox nightly and that does not have this problem (although I have not used it as extensively as I normally do when browsing, so maybe I didn't hit whatever triggers this issue). It also works properly on other computers (as far as I'm aware). So I still think something is corrupt or wrong with my normal firefox program. I just don't know what or how.

Asked by chibblesthegreat 13 hours ago

Last reply by sarveshwajs1234 5 hours ago

RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easies… (read more)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit600 12 hours ago

Last reply by jonzn4SUSE 10 hours ago

Black screen flashes when running multiple profiles.

Hi! I have Firefox 101.0.1 on Windows 10. When I run firefox normally then everything works fine. When I start another firefox with firefox -P and then selec another prof… (read more)

Hi!

I have Firefox 101.0.1 on Windows 10. When I run firefox normally then everything works fine. When I start another firefox with firefox -P and then selec another profile for another instance then my monitors start to flash black. When I close the other instance then it goes away again.

I tried to update my Intel UHD 630 graphics driver from device manager but it already says I have latest driver.

When I ignore that flashing for too long time I will eventually get BSOD. The driver that causes BSOD seems to be igdkmd64.sys.

What is interesting is that it only happens when I run multiple profiles of FF and once with -P option. With single profile at time I can play multiple videos at once and have multiple large images and other stuff open on tabs that put load on system and nothing happens. Even opening multiple windows within same profile with Ctrl + N doesn't cause any problems. But as soon as I load 2 profiles at the same time I get this problem. Any ideas?

Asked by wybqogzigoxruxdhnp 1 day ago

Last reply by cor-el 18 hours ago

You are using an unsupported browser version?????

On many, many, websites when logging in I am getting the above message. These sites work no issues but why is Firefox not recognized as a accepted browser. Firefox says I… (read more)

On many, many, websites when logging in I am getting the above message.

These sites work no issues but why is Firefox not recognized as a accepted browser.

Firefox says I am using the current release, and is up to date?

All this sites are important log on, like BofA, OptumRx, etc.

I am using an iMac, Mac OS 10.11.6.

It is still a really good machine.

Comments???

Asked by rlmrlm 23 hours ago

Last reply by jonzn4SUSE 20 hours ago

Firefox won't play videos on MacOS 12.4 with unsupported Macbook Pro (2012)

Hi, I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple. Since the update a few days ago, Firefox wo… (read more)

Hi,

I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple.

Since the update a few days ago, Firefox won't play all videos (for example vimeo.com, youtube.com (not always)). Some videos will be played.

I tried it with deleted cache and website data, with no luck. I tried it with disabled hardware acceleration also with no luck. It also won't work with a new und empty profile (without any extensions).

The sides are loading the video but the playback won't start. Sometimes I get a spinning loading wheel. I suspect the advertising before the videos. Or it is a problem with graphic-libraries from macos, that do not work propper with my MacBook Pro.

With other browser (Chrome, Safari etc.) all videos will be played.

I now, it was my decision to switch to an unsupported OS on my old computer, but everything works (except for Firefox) and I get two more years security updates. I don't want to switch to another browser. :-(

Best regards Kay

Asked by Kay 1 day ago

Last reply by jonzn4SUSE 1 day ago

Website attack? Toggling between Reload and Stop icons rapidly.

I have tried this with the Troubleshooting option "Temporarily Disable Extensions" and the problem still occurs. Firefox 101.0.1 (64 bit) on Win10, Intel. To reproduce: … (read more)

I have tried this with the Troubleshooting option "Temporarily Disable Extensions" and the problem still occurs. Firefox 101.0.1 (64 bit) on Win10, Intel.

To reproduce:

Go to https://www.healthgrades.com/ . Search Carlene Bolen (any name?) in Tulsa, OK. Click on first result. Opens a new tab to https://www.healthgrades.com/providers/carlene-bolen-29brb. So far so good. Click on page. Hit PgDn 3 times, or scroll down quite a ways (to comments). Hit PgUp or attempt to scroll to top of page. Tab goes into infinite loop toggling between "X" and reload symbols on the NAV bar. Also page no longer renders properly and F12 debugger won't open. Firefox process for that Child tab uses 35% of processor, but doesn't show anything unusual in Firefox "Task Manager" process list. Must close both the child tab and the previous Healthgrades parent tab. Eventually the offending Firefox process exits and everything looks normal.

Asked by mrengineer02 1 day ago

Last reply by jonzn4SUSE 1 day ago

Error in screen display

This happens on only one site that I know of - the online WSOP poker site. Once having signed in and selected a table the next screen is comprised of two parts; the in… (read more)

This happens on only one site that I know of - the online WSOP poker site. Once having signed in and selected a table the next screen is comprised of two parts; the interactive gaming table on top , with commentary and other info below. I have used Firefox exclusively and this poker site for several years. Suddenly, I assume after a recent Firefox update, Firefox is displaying only the bottom portion. Suspecting perhaps the site software, or a problem with my system I installed Edge and Chrome to investigate. Both rendered the screen correctly. Any thoughts?

Asked by Garry 1 day ago

Last reply by cor-el 1 day ago

Unable to open several commonly used websites including gmail

I'm unable to open some commonly used websites including gmail. I get the following error message: Secure Connection Failed An error occurred during a connection to www.… (read more)

I'm unable to open some commonly used websites including gmail. I get the following error message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by helensweet28 3 days ago

Last reply by Terry 1 day ago

Clearing name from autofill

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this? … (read more)

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this?

Asked by ColinH 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

problem in cursor of "Firefox Edition Developer"

Hello, Do not be tired while i clicked on the normal Web page, Cursor is activate, And blink. it walks a lot on the nerves. please solved this problem, Thank You! … (read more)

Hello, Do not be tired

while i clicked on the normal Web page, Cursor is activate, And blink. it walks a lot on the nerves.

please solved this problem,


Thank You!

Asked by omarfatahidev 2 days ago

Last reply by TyDraniu 2 days ago

Google docs, drive problems in browser

I have been having problems with Firefox and google doc/drive interface over the past few weeks. Firefox bugs out after I begin working with google docs each session. A f… (read more)

I have been having problems with Firefox and google doc/drive interface over the past few weeks. Firefox bugs out after I begin working with google docs each session. A few specifics: 1. I typically have a few different tabs w/ different google docs open. After initially opening them, I get a 'you are not connected' message and can't work/edit the docs - yet my internet/wifi connection is fine and all other apps work. 2. Then I can't visit bookmarks or other google docs saved in my browser history. I click to open and nothing loads/tab stays blank 3. Google is also my default search engine - that won't initiate either 4. The upper right corner of google docs (where my google account/name are linked) doesn't load, and I can't click or get functionality on changing accounts or seeing what other users are in the doc

It's become very problematic - I have searched help articles and can't find anything to remedy it. Thinking of switching to chrome b/c it's causing significant work disruptions for me. Any advice?

Asked by ericwthomas23 4 days ago

Last reply by Terry 2 days ago

Firefox not responding when I open the mobile hotspot on my laptop.

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be work… (read more)

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it?

For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox.

This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time.

Anyone have any idea whats the problem and/or how to fix? Thanks.

Asked by blob 3 days ago

Last reply by cor-el 2 days ago

Gmail browser mail timeout or disconnect

Recently got a new computer. Log in to gmail and after about 5 to 10 minutes of being in gmail I get an error message saying the connection failed and it must reconnect.… (read more)

Recently got a new computer. Log in to gmail and after about 5 to 10 minutes of being in gmail I get an error message saying the connection failed and it must reconnect. Its not a internet issue. I can still go other places in a browser or have access to anything on the network. It is only Gmail. This didn't happen before on my old computer. I have reinstalled Firefox, gutted and reinstalled Firefox, tried it with a new profile. Tried it with the profile from my old computer. I cannot get it to stop. I found a setting online for HTTP time out for Firefox. I did increase that time out to 10 minutes but that did not seem to resolve the issue. It isn't a network connectivity issue from what I can tell as I don't lose internet or have any issue access other resources both locally or on the internet.

Asked by Jared Jordan 2 days ago

Last reply by cor-el 2 days ago

Access Denied You don't have permission to access "http://portal.edd.ca.gov/WebApp/Login" on this server. Reference #18.4a532217.1656007340.60fd0bdb Existing solutions did not resolve.

Existing solutions did not resolve. Access Denied You don't have permission to access "http://portal.edd.ca.gov/WebApp/Login" on this server. Reference #18.4a532217.1656… (read more)

Existing solutions did not resolve. Access Denied You don't have permission to access "http://portal.edd.ca.gov/WebApp/Login" on this server. Reference #18.4a532217.1656007340.60fd0bdb

Seeing more and more issues like this and having to use Edge more and more.

Asked by shannon_k_shaffer 2 days ago

Last reply by cor-el 2 days ago

lecture video

Hi, I want to see the videos on this site, but only works with G Chrome https://lalettrepatriote.com/marine-le-pen-a-ete-recue-a-lelysee-dans-la-recherche-dune-concorde-n… (read more)

Hi, I want to see the videos on this site, but only works with G Chrome https://lalettrepatriote.com/marine-le-pen-a-ete-recue-a-lelysee-dans-la-recherche-dune-concorde-nationale/ I think ive tried everything, new profil etc The site says it's problem of pub blocker. Can't find one!

Asked by bordeauxrouge 3 days ago

Last reply by cor-el 2 days ago

Firefox crashes within seconds of launching, even in troubleshoot mode, no crash reports are available to be submitted

Ideas on how to stop the browser from crashing. I have deleted and downloaded the app, restarted my computer, launched in troubleshoot mode and nothing seems to fix it … (read more)

Ideas on how to stop the browser from crashing. I have deleted and downloaded the app, restarted my computer, launched in troubleshoot mode and nothing seems to fix it

Asked by brennantripp 3 days ago

Last reply by Terry 3 days ago