Showing questions tagged: Show all questions

volume and sound will not work since last 2 updates on both windows 7 and windows 10 after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates.

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They … (read more)

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates. what do I need to put in my userchrome to make them work? Any other fixes.

Asked by inzaratha 1 month ago

Last reply by jscher2000 2 weeks ago

Firefox updates causing issues

Within the past 3-4 week, I am constantly getting messages that FF has updates. These messages are coming randomly throughout the day and when I select "Dismiss", it upd… (read more)

Within the past 3-4 week, I am constantly getting messages that FF has updates. These messages are coming randomly throughout the day and when I select "Dismiss", it updates anyway. These updates have caused me to lose bookmarks and saved log in for certain websites. This is frustrating. I cannot go through this everyday, all day. This is my work computer and my technology department cannot seem to find or figure out the issue. I no longer have the option to turn off updates. This is happening on my desktop only. No issues with the laptop. Never had issues with FF updates before; updates would occur overnight and bookmarks were never lost. WHAT GIVES?????????? I have attached screenshots. I have even uninstalled and reinstalled the browser. Cannot use Chrome, Edge or IE for the software I use for work; all modules will not work with those browsers. This is a brand new desktop; less than 6 months old.

Asked by sford1 6 days ago

Last reply by FredMcD 6 days ago

FIRE FOX BROWSER WITH AOL MAIL

WHEN I ACCESS AOL WITH FIREFOX I GET THE HOME PAGE AND ENTER MY USER NAME AND PASSWORD FOR MY EMAIL AND IT COMES BACK LOADING BUT STAYS THERE FOR A MINUTE OR TWO THEN GIV… (read more)

WHEN I ACCESS AOL WITH FIREFOX I GET THE HOME PAGE AND ENTER MY USER NAME AND PASSWORD FOR MY EMAIL AND IT COMES BACK LOADING BUT STAYS THERE FOR A MINUTE OR TWO THEN GIVES ME A MESSAGE TO CLICK TO RECEIVE A BASIC EMAIL LIST. THAT DOES NOT HAPPEN WITH EDGE OR GOOGLE WHEN I USE IT AS MY BROWSER.

Asked by dshaw21900 6 days ago

Last reply by FredMcD 6 days ago

Prints cut off but ONLY for B/W...color prints fine

Super weird issue that just started out of the blue the other day. When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right ed… (read more)

Super weird issue that just started out of the blue the other day. When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right edge of the print gets about 3/4" cut off, even when I have margins set to "no margins" and scaling set as "fit to page width." I noticed this while printing to my Brother B/W laser printer. Today I tried printing to my Canon COLOR laser printer and it prints fine, nothing is cut off. I changed the Color Mode for the same Canon printer to B/W and the print gets cut off. So, apparently whenever I print to a B/W printer or set the Color Mode to B/W, the image gets cut off. When Color Mode is set to Color, it prints fine. Any ideas how I can fix this? It's super annoying. I want to be able to print to my B/W laser printer. Thanks!

Asked by klkoch 6 days ago

Last reply by TyDraniu 6 days ago

Print Preview and Printing may omit info based on P/L layout &/or scale

Unable to print preview or print consistently in Firefox v90.0.1 (64 bit) on MacOS Catalina 10.15.7 with recent Firefox update. This results in lost data when printing… (read more)

Unable to print preview or print consistently in Firefox v90.0.1 (64 bit) on MacOS Catalina 10.15.7 with recent Firefox update. This results in lost data when printing as sections/lines of text disappear when default used, fit to page used, scale used, etc.... in preview... then mirrored (not printed) on printer/paper. Can't trust print layout at this point... causes finnicking with print settings to show data on preview, never sure if it will print this way... need reliable PRINT PREVIEW & PRINT functions... please correct

Asked by grant.leclerc 6 days ago

Last reply by jscher2000 4 days ago

Some web pages not displaying properly after July 19, 2021 update

Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly. For example, I use Yahoo mail, and when I click on … (read more)

Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly. For example, I use Yahoo mail, and when I click on an email, most of the content is not showing, including the sender's message. Other frequently used websites are similarly affected.

This same problem occurred after another recent firefox update, and it was eventually fixed when I "checked for updates".

I'm hoping this bug is widespread enough that the Mozilla team will be providing a further update that fixes this.

Meanwhile, if anyone has an idea, I'll listen!

Asked by mellodron 5 days ago

Last reply by Shashank Shekhar 2 days ago

Pureflix video not working

Pureflix videos stopped working on Mozilla Firefox and on brave browsers. It works fine in edge browser. I put pureflix.com in the exceptions for cookies and popups in … (read more)

Pureflix videos stopped working on Mozilla Firefox and on brave browsers. It works fine in edge browser. I put pureflix.com in the exceptions for cookies and popups in the firefox settings. Pureflix help said they had no other help to give me and to take it to Firefox. They said no other customers were have the same problem. videos like youtube work fine in firefox and brave. When I click on the watch it button, it goes to black screen and never plays. no error message. the firefox toolbar is still at the top and working fine. The blackscreen is in the content area. Using windows defender for fire wall. using dell laptop inspirion 13.

Asked by Rgems 5 days ago

Last reply by FredMcD 3 days ago

Yesterday's Update Crashes

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The brow… (read more)

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The browser crashed when I tried to bring up Settings. Subsequently I could not open it again. I just shut down that computer in case repowering it solves the problem later. This is Mac Catalina. Firefox just updated here. I hope on this computer the problem does not surface.

Asked by tightpurchaser 5 days ago

Last reply by Seburo 2 days ago

firefox esr security is blocking zoho mail scripts

i need firefox to disable its security process which blocks scripts re zoho mail so that my mail box folders can load as normal. The script blocking has only commenced 2 … (read more)

i need firefox to disable its security process which blocks scripts re zoho mail so that my mail box folders can load as normal. The script blocking has only commenced 2 days ago.

Asked by kgbizniz 5 days ago

Last reply by FredMcD 5 days ago

FF won't run

hi, I get this error message when try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get… (read more)

hi,

I get this error message when try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get "An unexpected error has prevented your changes from being saved" I have deleted the profiles.ini file I have reinstalled Firefox several times. I can't refresh Firefox because it won't open. If I try to start it while pressing the Alt key I still get the error message above. I'm running Windows 8.1 I have had to download chrome to post on here. I just want my Firefox back!

Asked by cathc 4 days ago

Last reply by cor-el 4 days ago

Extremely high CPU usage while playing video (youtube)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebook… (read more)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebooks, so I have a strong feeling it is not a hardware/notebook related issue) Hardware:

  • CPU: i7-6500U
  • RAM: 8GB / DDR3
  • Video: Intel HD graphics
  • Memory usage never runs above 60%

OS: doesn't matter, experiencing same issue on windows 7/10 and linux.

to compare, same video 1080p/60Hz played with:

  • brave/chromium ~30..35% cpu
  • mpv playing same video directly from youtube ~ 19..25% cpu
  • Firefox - constantly freezing, youtube autmatically switching from 1080p to 720p, then to 480p, playing 480p @ 60..90% cpu usage

I have tried everything from this forum and from others - nothing helped.

And finally, last nail in a coffin - even my very old notebook Core2duo with 2GB ram playing 720p videos with brave browser without issues while firefox struggling to play 480p, constantly freezing and making notebook fan run like crazy.

Firefox is literally forcing me to use other browser.

Asked by George Eliozov 4 days ago

Last reply by jonzn4SUSE 1 day ago

Browser occasionally becomes unresponse and shows only the resizing icon on cursor

Occasionally, my browser will freeze and become unresponsive. I can't figure out a consistent trigger for when it occurs. Whenever it happens, my browser will not allow m… (read more)

Occasionally, my browser will freeze and become unresponsive. I can't figure out a consistent trigger for when it occurs. Whenever it happens, my browser will not allow me to click into any of the tabs or on any of the websites, and only shows a resize icon.

You can see an example of what I mean here.

I've tried reinstalling firefox, removing all cache and cookies. This is super odd since this only happens on my desktop computer, and not with any of my other machines (which use the same plugins).

Asked by Saarim 4 days ago

Last reply by FredMcD 4 days ago

Slov internet speed and websites does not open with Firefox on Windows 10.

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there. Internet is extremly s… (read more)

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there.

Internet is extremly slow,some sites will not open and i cant logg in to Facebook.

Under settings,i have tried different settings. Right now i have the standard setting. Under Help,i have tried to restore,diagnos and clean catch and restart,but it has not solved the issue.

What could be causing these issues? Do i have to do some special settings or do i have to add some Add-ons/Extensions in order to have Firefox work normal again?

Asked by Sten 4 days ago

Last reply by FredMcD 23 hours ago