Showing questions tagged: Show all questions

Both FireFox and Folder Explorer Crashed when access content in Explorer : Restore Bookmark, Attach Images below here, Import/Export contents

bp-e8273cc3-705b-4828-a2d1-ab9a40230205 2/4/2023, 10:07 PM View bp-734b03ed-5ce5-4156-ac68-b5b850230205 2/4/2023, 10:07 PM View bp-b391757c-9a73-4603-9e48-934b80230… (read more)

bp-e8273cc3-705b-4828-a2d1-ab9a40230205 2/4/2023, 10:07 PM View bp-734b03ed-5ce5-4156-ac68-b5b850230205 2/4/2023, 10:07 PM View bp-b391757c-9a73-4603-9e48-934b80230205 2/4/2023, 10:07 PM View bp-e5d308b1-3ce0-4dc5-9c22-e4e4b0230205 2/4/2023, 10:07 PM View bp-8e446301-e898-4377-8af7-da7a50230204 2/3/2023, 11:53 PM View bp-ce54bad1-147f-46ce-8a2d-8d2f10230203 2/3/2023, 12:57 PM View bp-da65aea9-60d0-4234-9b4b-b85b40230203 2/3/2023, 8:42 AM View bp-873c1edd-e544-4e8d-ad07-ff04d0230203 2/3/2023, 8:42 AM View bp-6963b837-be68-4f6e-b467-346830230203 2/3/2023, 8:42 AM View bp-ef36d6d9-3176-44b4-90eb-c051b0230203

Asked by res007d9 1 day ago

Firefox crashing after 108.01 install

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash. For years I've been using th… (read more)

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash.

For years I've been using the extraction method of the executable to create a Firefox portable application. Upgrading only involves the install folder. The profile remains untouched, unaltered.

I had an incident of profile corruption a couple months ago, with basically Firefox launching with most features not working, i.e. toolbar buttons, toolbar menus, etc. Yesterday, for a short time, aside from two crashes, I had a similar experience with the buttons, but not quite the same. My default built in Firefox buttons worked, but my extension buttons didn't. I also noticed on a page that I regularly visit, Ublock origin wasn't doing it's regular job of blocking, and the Ublock button was non-responsive.

I'm also in the process of using the Brave Browser for the first time. The reason I'm posting this here about this subject, including a Brave experience, is that at the same time I was experiencing the Firefox erratic behavior, Brave was crashing as well; freezing; tabs not loading.

Considering the Brave tabs not loading, and the temporary Firefox Ublock origin failure, etc., I'm wondering if there might be something in common here? Maybe an internet connectivity issue at the time?

Asked by noel_envode 1 month ago

Last reply by noel_envode 1 day ago

Excessive RAM usage

Firefox it seems to be using excessive amounts of ram as pictured. I only have a few tabs open and two add ons installed when I took that screenshot. Any help would be ap… (read more)

Firefox it seems to be using excessive amounts of ram as pictured. I only have a few tabs open and two add ons installed when I took that screenshot. Any help would be appreciated, thanks in advance. I can end task to the excessive task but want a more permanent solution.

Asked by Mikzila 1 day ago

Firefox has 9 instances that in a WAIT state & will not save a file on Tinker from AutoCad, been running for over 12 hours. What can I do without loosing all my online work?

Do I stop the instances that are in the WAIT state? If so do I use the task Manager? I cannot determine whic instance is the oldest, or are the instances in FIFO order.… (read more)

Do I stop the instances that are in the WAIT state? If so do I use the task Manager? I cannot determine whic instance is the oldest, or are the instances in FIFO order.

Thanks to your contributor for needed help. [removed email from public] - if needed.

Asked by dave.seig 2 days ago

Last reply by dave.seig 2 days ago

Attempt to cut and paste from Twitter fails

Using Firefox 109.0.1 (64-bit) When someone copies a Tweet from Twitter it fails to display in Firefox or only displays as a link URL. Other browsers display the content.… (read more)

Using Firefox 109.0.1 (64-bit) When someone copies a Tweet from Twitter it fails to display in Firefox or only displays as a link URL. Other browsers display the content. See screenshots below:

Asked by MAN2015 2 days ago

gmail loading issue

It is a struggle to log into gmail. Once I manage to get into gmail and start opening messages, it hangs on loading and eventually I receive an error message such as "Oo… (read more)

It is a struggle to log into gmail. Once I manage to get into gmail and start opening messages, it hangs on loading and eventually I receive an error message such as "Oops ... the system encountered a problem (#001) or another version is (#2003) and often end up with the message, "The conversation you requested could not be loaded. I have cleared cache and cookies, refreshed the firefox browser, and within my profile I have renamed cookies.sqlite. I don't have an extensions turned on. I also tried about.config to switch the value from true to false for security.tis.enable_0rtt-data. I am working on Windows 10 desk top and I am able to open gmail okay in chrome. I recently switched to Verizon Fios - I don't know if that is related or not. Also opening gmail in private viewing does not change anything and opening it in safe mode has not changed anything. Would anyone have any suggestions?

Asked by janeparry 5 days ago

My Firefox is opening invisible windows when I right click to "save as" and also recently was opening blacked out menus with no visible options. What is causing this and how can it be fixed?

I just downloaded the most recent update. After restarting because the browser locked up (as it usually always does eventually) now when I right click to save a picture … (read more)

I just downloaded the most recent update. After restarting because the browser locked up (as it usually always does eventually) now when I right click to save a picture (save as) firefox opens an invisible (file explorer?) window. At first I didn't realize it was invisible. I could see a flash of the outline of the window but as quickly as that happens it seems to vaporize/minimize and become inaccessible apparently. However because of my inquisitive mind I just realized that isn't exactly so. Because I've seen this happen before with your little "clear recent history" options window. So how I realized it was possible to close this 100% transparent invisible window was by hovering my mouse cursor around the outline of where I saw it was where it flash/minimized. By doing so I could find the edges where my mouse cursor changes from a regular pointer arrow to a two sided window expander arrow used to widen or shorted the sides and tops of windows. By locating this I was able to find the top right corner and click on the location of the invisible red "X" button which actually closes the invisible window. This may sound a little crazy but I repeated the same thing twice now since when I came back to the same page to try and save the same picture after restarting firefox a second time, the same thing happened again. By the way when this happens the browser window locks and I cannot access the file menu or choose to cancel/exit firefox even with the red arrow at the upper corner of the windows. Also the file menus of any other firefox windows I have open also become locked. Previoously when this was happening to me I determined that the only way to fix the issue was to kill firefox from windows Task Manager. But at that time (a few months ago) the same issue was occurring. I can't remember if restarting my computer fixed it but that's my obviousl next tstep in case it's an issue with widows itself. I cannot recall how I this issue was remedied the last time it happened. I'm thinking I may have had to uninstall/reinstall firefox or go basically install the newest version on top of the current version (which is supposed to be updated by the way!) Anyways as you're reading this is not the first time this has happened to me in Firefox. It's happened previously at least once or twice within the past 6 months probably after a firefox update I'm seeming to recall. Why do things get screwed up after updates and changes get made that affect my accessibility? This cannot be just happened randomly. Upon researching the topic there was very little I could find and no soulutions in the firefox help forum. I came across something in my searching that this may be an issue with windows file explorer so I tried restarting windows explorer but that did not help either. I have tried restarting firefox once since the update and that did not fix this issue either. I have not tried restarting my computer but I will be doing that next. It's possible I guess that may fix it. It seems that the last time this happened to firefox it eventually was corrected or somehow fixed itself but I don't remember how. Just prior to the restart after this most recent update my firefox actually locked up as a web page was loading and I was trying to access the menu to clear recent history by pressing Ctrl+Shift+Delete since the file menu was locking. This window never actually opened (or perhaps was also made invisible) prior to getting it to close. With that one it can only happen by canceling or clearing. When this happened all the other firefox windows I had opened turned 100% blank white until the locked one cleared. In the meantime I had disconnected my internet to try and get the one page that wasn't loading to stop. But I also forgot to mention that just prior to this happening, not only right click menus but the firefox menu bar menus were opening black; some with a few icons or words but with others completely blacked out like blank, but black blank. I do use dark mode. This is also not the first time I've ever seen that happen (blank menus) in Firefox. In fact it has happened to my firefox several times over the past year around times that the browser became overloaded or after a recent update. In addition I have major issues with firefox maxing out my memory basically every time I use it one the RAM gets full. Why can't firefox self regulate its memory usage so as not to chronically lock up my entire computer on a regular basis? Why do I have to use add-on extensions designed to perform this feat when it should just be built into basic firefox functionality. Firefox should not allow itself to "hang". If tasks cannot be completed within 30 seconds they need to stop. If memory gets beyond a certain point, web pages need to unload automatically and their memory dumped. It's no big deal. Lastly my bookmark menu is a mess and not easily accessible. I don't like having a both a regular bookmarks list and an "other bookmarks" list. A number of years ago I think bookmarks were automatically saved into the regular bookmarks menu and I don't know that ever really used the other bookmarks section if it was even there at the time. But then at some point the auto-bookmarking bookmarks helper started automatically setting new bookmarks to go into this "other bookmarks" folder. This went on for sometime so I just started using "other bookmarks" until again after some recent update within the past year the bookmark settings were changed back by some developers at Firefox to go back to the regular bookmarks menu. But since I got so used to using the other bookmarks menu and don't really know how to consolidate and organize these all into one section I just feel really upset about it. I don't want to have two bookmarks folders unless I designate a separate one myself. I need a power-users bookmark manager and a bookmarks menu with as many user customizable options/settings as possible. The current bookmarks menu looks like it was designed for children. I want to be able to change the view. I want to be able to get rid of duplicates. I want to be able to re-categorize bookmarks from different folders into new folders by subject matter and cross-link bookmarks from different folders by subject matter or by site visited, etc. I think the current bookmarks system is not user friendly. Anybody ever heard of the Humane Interface by Jef Raskin? How about root tabs inside bookmarks folders for people who save all tabs from windows into bookmark folders? There has to be a better way.

Asked by NMichael79 2 days ago

Firefox steals keyboard input when audio changes

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback win… (read more)

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback window often steals keyboard focus. So if I'm typing in another window, I'm interrupted. Very annoying. It happens on at least youtube, navidrome, and jellyfin.

I've found a few others reporting similar issues that suggest setting `mozilla.widget.raise-on-setfocus` to `false` - but this doesn't work for me. How can I figure out what's triggering this keyboard steal so I can fix it?

I'm using firefox esr 102.7.0esr, but it's been happening for a while. I've tried the debian builds and the official firefox.com builds, same behavior. Thanks for any suggestions.

Asked by rvandegrift23 4 days ago

Last reply by rvandegrift23 2 days ago

loading on firefox to new think pad

I am trying to sign up to fire fox on my new think pad. I had fire fox on my old mac that is 12 years old and near end of life. I tried to create using my email address … (read more)

I am trying to sign up to fire fox on my new think pad. I had fire fox on my old mac that is 12 years old and near end of life. I tried to create using my email address that resides on my old mac and setting up a new account with the password shown as high security password and then it asked for the code that was sent to my old mac with the email address that is the same that I'm trying to create on new think pad .I was able to get the code and when Ientered it a message appeared stating problem. I retrieved the code within3 minutes of it being sent . what do I need to do to get set up on my new think pad?

Asked by krnorton 2 days ago

Firefox constantly crashing and freezing

Can someone help me trouble shoot why my Firefox constantly crashes? I can't use it for more than 5 minutes before it freezes and crashes. Here are my reports, I have doz… (read more)

Can someone help me trouble shoot why my Firefox constantly crashes? I can't use it for more than 5 minutes before it freezes and crashes. Here are my reports, I have dozens of these but just the most recent five:

bp-5bc7a6be-213b-4ed8-99c0-72dd30230203 bp-a45d04dd-1ed7-455c-bc23-a4d430230203 bp-cd534224-58b5-4685-9fe8-9f80f0230203 bp-f4c1a883-d3b1-4252-b3bb-9e3a70230203 bp-6a6b65bb-29e5-469e-ae76-500c60230203

Asked by BMWconnoisseur 2 days ago

Firefox crash when try to backup/restore bookmarks

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash an… (read more)

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash and disappear. Happened more than 20 times, already submitted crash reports. Please see my account. Need Fix asap. Also FYI I already tried fresh firefox reinstallments, pc reboots, clear cookies and everything else. Windows is already most updated.

Asked by res007d9 2 days ago

1.YouTube video lags too much 2. fire fox becoming heavy & 2 Others

1. YouTube video lags too much (which less happened in Microsoft edge) My machine is dual core & 4gb ram with a igpu called intel Q45/Q43 but i think 720p should be n… (read more)

1. YouTube video lags too much (which less happened in Microsoft edge) My machine is dual core & 4gb ram with a igpu called intel Q45/Q43 but i think 720p should be not lagging in this pc. I always can switch browser but i love fire fox syncing thing that's why im trying not to shift. But, if Mozilla won't fix my problem then i had to shift it. some days ago like 6months ago or long ago mozilla fixed firefox video playback by a update and it was really great and worked for me. 720p was working really fine. but now on recent update... it really lags too much.

2. fire fox becoming heavy, we all know chrome is memory hungry and uses very much ram, but i compared firefox to chrome before it was true firefox used less ram then chrome. but nowadays firefox uses much ram then chrome which is really wierd so fix it aswell.

3.some times facebook photos do not show and shows a text" a man standing with an umbrella"

4. please more optimize for a low end pc bcz I & many other people can't even afford mid sepc PC.

I loved firefox for a long, i don't want to leave it! So, please Mozilla fix my problem. ._.

Asked by Nafi 3 days ago

My firefox is crashing in both modes. Unexpectedly restarting or quitting.

I have plenty of reports that have been submitted and yet not contacted yet by anyone. I had tried it in troubleshoot mode and still the issue persists. I had uninstalle… (read more)

I have plenty of reports that have been submitted and yet not contacted yet by anyone. I had tried it in troubleshoot mode and still the issue persists.

I had uninstalled and downloaded it on my laptop again and the issue remains. The caches and all were cleared and tried. What am i missing ?

Asked by rayannaamani 3 days ago

Last reply by rayannaamani 3 days ago

Mozilla Firefor not responding errors

I am getting these error messages frequently. They come so often and last so long, my computer is only marginally functional. I have had it optimized several times but it… (read more)

I am getting these error messages frequently. They come so often and last so long, my computer is only marginally functional. I have had it optimized several times but it doesn't really seem to help.

What can I do to stop this?!

I look forward to your comments and/or suggestions. I am in a real bind here!

Asked by qaterra 3 days ago

Firefox 109 and earlier condenses multiple spaces in a filename into a single space on download

I am using Firefox and other browsers to attempt to download files containing multiple spaces in the filename, but only Firefox is condensing the multiple spaces down to … (read more)

I am using Firefox and other browsers to attempt to download files containing multiple spaces in the filename, but only Firefox is condensing the multiple spaces down to a single space when downloading. I've seen this in another support request, dated June of 2021, but there was no resolution posted. Any help would be appreciated. I can see the app displaying the file correctly, and when moving the file among the different stops in the app, the spaces are replaced by the '+' char, so as to keep track of the spaces. However, as soon as it lands on the download option, it retains only a single space. Thanks in advance.

Kev

Asked by kevfoley 3 days ago

Firefox Slow Loading - Disgraceful

I love Firefox but it has a market share of just around 7% and is even lower than Edge (which is terrible IMO). Chrome has the most users at around 65%. Although Firefox… (read more)

I love Firefox but it has a market share of just around 7% and is even lower than Edge (which is terrible IMO). Chrome has the most users at around 65%.

Although Firefox is a much better browser, the perception for many is that Chrome is better due to much faster browser loading. I have Chrome and Firefox installed on Windows 11 with the same extensions and Chrome loads my home page in 2 sec whereas Firefox takes 7 sec to load. Even after deleting all cookies, cache and web history, Firefox still takes 7 sec to load my home page.

It's great to prioritize security, flexibility etc and I love these aspects of Firefox, but by not doing something to improve the awful loading times, you are leaving users with the impression that Firefox is inferior and LOSING the browser battle.

Asked by Potterd123 2 weeks ago

Last reply by Potterd123 3 days ago

downloads keep failing

All of my downloads have failed since the last update including pdf, jpg, and exe, I've had to use Microsoft Edge for downloads for past two weeks or so. I've tried disab… (read more)

All of my downloads have failed since the last update including pdf, jpg, and exe, I've had to use Microsoft Edge for downloads for past two weeks or so. I've tried disabling 'Block dangerous downloads' and removing extensions, still doesn't work.

Asked by leo 3 days ago

File open dialog and file save dialog boxes don't launch. External URL handlers also don't launch.

Starting a few weeks ago, Firefox stopped being able to save files if a dialog box was involved. (If it doesn't take a dialog box, like a JavaScript-triggered file downlo… (read more)

Starting a few weeks ago, Firefox stopped being able to save files if a dialog box was involved. (If it doesn't take a dialog box, like a JavaScript-triggered file download, then the file saves just fine.) It also can't open files.

I'm running Firefox on linux, Ubuntu 22.10 specifically. When I run it from a terminal and then watch the error output, if I try ^O or ^S, the error message on console is this:

(firefox:35195): Gtk-WARNING **: 10:54:26.232: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.FileChooser” on object at path /org/freedesktop/portal/desktop

When I try to get Firefox to open an external URL handler (In this case, using a Zoom link in an email message in Thunderbird, which opens in Firefox and then Firefox is supposed to launch Zoom), the error message on console is this:

[Parent 35195, Main Thread] WARNING: Could not launch default application for URI: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.OpenURI” on object at path /org/freedesktop/portal/desktop: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:167

    • (firefox:35195): WARNING **: 10:55:56.064: Could not launch default application for URI: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.OpenURI” on object at path /org/freedesktop/portal/desktop

I did some googling and it looks like bugs in Firefox spawning error messages like this have been opened, patched and closed in previous years, so I guess it's that smae bug again? I don't know. I've been waiting for the dev team to spot this one and patch it but I updated Firefox and it's still present.

I've tried opening in Safe Mode, no change. I've tried disabling all my extensions, no change. I've tried refreshing Firefox (ie resetting to default settings), no change. I followed some advice in a bug thread to install the package xdg-desktop-portal, which changed the open&save error messages to the current ones, but besides that no luck.

Any ideas? I know this is a dense one, sorry. Thanks for your volunteer work helping ppl like me :)

Asked by Kerne 3 days ago

print preview shows then is quickly covered by the preview loading window that never goes away

print preview shows then is quickly covered by the preview loading window that never goes away. I have refreshed, reloaded and gone back to a previous version of firefox … (read more)

print preview shows then is quickly covered by the preview loading window that never goes away. I have refreshed, reloaded and gone back to a previous version of firefox to no avail. Unable to print anything from the browser. Windows 7 professional, HP desktop with I5. This used to work fine. Printers work fine from word. With the exception that the DJ2450 crops the right and lower of any image pasted into the document. But the DJ1500 does not do this. Both printers HP. Have even installed new printer drivers, but print preview still does not work. I will be installing Linux in the near future but do not know if this will fix the problem. Has anyone tried this?

Asked by JeffBr 3 days ago

clicking link in Thunderbird opens an unknown Firefox

I´m running PortableThunderbird 102.6.1 (64-bit) and PortableFirefox 109.0.1 (64-bit) on Windows10. For quite a long time, the following issue exists; it´s driving me ma… (read more)

I´m running PortableThunderbird 102.6.1 (64-bit) and PortableFirefox 109.0.1 (64-bit) on Windows10.

For quite a long time, the following issue exists; it´s driving me mad so that today I´m making an effort to ask for help:

When I click a link in a Thunderbird-message, that link will be opened in an unknown Firefox installation; i.e. a Firefox that does not look like "my" Firefox (with all the bookmarks and set-ups); sometimes it also first installs updates before opening a link, which suggests it is in fact "another" installation. That behavior appears no matter clicking a link in TBird directly or right-clicking it and selecting "open link in browser".

Where/how can I force TBird to use "my" Ffox installation, and how can I find & delete that "other" Ffox installation ?

Thank you & best regards

Hans-Joachim

Asked by hmnwwh 3 days ago