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The sooner I sign in the web page becomes blank

If I clean install and don't sign in everything works fine but the sooner I sign in the web pages become blank I am talking about clean every tiny bit from the regedit.ex… (read more)

If I clean install and don't sign in everything works fine but the sooner I sign in the web pages become blank I am talking about clean every tiny bit from the regedit.exe my self manually. As long as I don't sign in everything is a charm but not after I sign in. The private mode works fine

Asked by scorpio_109 1 week ago

Last reply by scorpio_109 3 days ago

Firefox current version will not run my html code located on my PC

Current version of FF: I have html code from a previous, old, project that did run on an office intranet that used Firefox as our internet browser. It's totally basic ht… (read more)

Current version of FF:

I have html code from a previous, old, project that did run on an office intranet that used Firefox as our internet browser. It's totally basic html. I've tried to get the html code to run on my PC on this current FF browser and it just does not, nor are there any error codes. WHY?

My html has exactly the same opening and closing items as you can see in the book on html for "Dummies."

I need to see the code in operation so I can update to a new project I'm starting. What do I do?

If anyone wants to see my code, I'll gladly post it.

Thanks,

Pat

Asked by Patrick 3 days ago

Last reply by Patrick 1 day ago

Problems Starting Firefox

I've been having frequent trouble starting Firefox for the past month or so. Sometimes I get the Windows error message that Firefox crashed and asks me to restart, check… (read more)

I've been having frequent trouble starting Firefox for the past month or so.

Sometimes I get the Windows error message that Firefox crashed and asks me to restart, check for problems, or debug the application.

Sometimes Firefox will open on a "New Tab" and fail to load my default home page (http://localhost/default.html). A dot on the left side of the tab cycles back and forth continually.

I'm using Windows 7 Home Edition with IIS installed.

Thank you.

Asked by joe125 2 days ago

Last reply by joe125 1 day ago

Firefox will not run on Mac Catalina 10.15.6

I have used Firefox since before it was called Firefox. For the last 3 years I have been using it without problem on my 2017 iMac 27". Suddenly a few days ago I started… (read more)

I have used Firefox since before it was called Firefox. For the last 3 years I have been using it without problem on my 2017 iMac 27". Suddenly a few days ago I started getting this a message 'The application “Firefox.app” can’t be opened.' I have uninstalled, including removing all folders and files containing Firefox or Mozilla and reinstalled versions 75.0b9, 79.0 and 80.ob5. None of which worked. None will open in safe mode. However, if I boot my computer in safe mode, it works. Return to standard mode and nothing. I have followed every suggestion I can find on Firefox's site and Apple's site. It just plain doesn't work. I love Firefox, hate Safari and tolerate Chrome. I would appreciate some help.

Asked by Dan_Moss 4 days ago

Last reply by Dan_Moss 2 days ago

Can't scroll through Bookmarks Sidebar since last update

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly..… (read more)

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly.....etc. It is a mess.

I have other software with sidebars that work fine.

Asked by rswojo 1 week ago

Last reply by rswojo 4 days ago

Ping Latency with Firefox

Hi, I have had a really strange problem since working from home where i get broken calls with my softphone. To start with i put it down to my ISP/Router, but after some d… (read more)

Hi,

I have had a really strange problem since working from home where i get broken calls with my softphone. To start with i put it down to my ISP/Router, but after some digging i noticed i am getting 400ms ping responses to my router at certain times of the day. All other devices on my network get <2ms ping responses. Reboot my surfacebook and pings go back to <5ms. After doing some testing i realised that it was Firefox causing the issues, soon as i close firefox, pings drop back to <2ms. Open firefox and work work on it for an hour or two and they creep back up to 400ms, close it and they drop. It's a test i have run multiple times as i didn't believe a browser would do this. Because i work in IT and i haven't reloaded my laptop for at least a year i thought i'd reload a fresh build of Windows...with just drivers and firefox....same problem. I have also run a stress test on the CPU / Memory to see if that had the same results, it doesn't.

Asked by kwolton 1 week ago

Last reply by kwolton 3 days ago

As of 08/04/2020, Firefox is crashing on my Windows 10 computer

I followed your instructions with the following results: 1) https://support.mozilla.org/t5/Firefox-crashes/Mozilla-Crash-Reporter/ta-p/1715 Page Not Found 2) %APPDATA%… (read more)

I followed your instructions with the following results:


1) https://support.mozilla.org/t5/Firefox-crashes/Mozilla-Crash-Reporter/ta-p/1715

Page Not Found

2) %APPDATA%\Mozilla\Firefox\Crash Reports\submitted

    Windows can't find  %APPDATA%\Mozilla\Firefox\Crash Reports\submitted. Check the spelling and try again.

3) Error still occurs: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I have 1) uninstalled/reinstalled Firefox 2) powered down and rebooted

Nothing gets resolved.

Asked by TekMan 4 days ago

Last reply by TekMan 3 days ago

Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (read more)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Asked by beta-tester 2 days ago

Last reply by beta-tester 2 days ago

One of my network web pages suddenly won't load on Firefox:

Hi. Can someone please tell me why my personal network site - https://www.myanimatorssketchclub.com - is suddenly not loading on my Firefox browser? It is hosted by Might… (read more)

Hi.

Can someone please tell me why my personal network site - https://www.myanimatorssketchclub.com

- is suddenly not loading on my Firefox browser? It is hosted by Mighty Networks. 

I have not had trouble with it before - for months - and none of my other regularly used sites fail to load. I note too that the same network site loads with no problems on other browser. Even refreshing, restarting or opening in 'Safe Mode" on Firefox does not change things.

I have attached a screen capture to show what I see.

I hope this can be fixed as using Firefox is really important to me and I don't want to have to move to another browser if this proves a permanent thing.

Thanks for your help!

Tony. <:(

Asked by tony135 2 days ago

Last reply by tony135 1 day ago

Firefox 79.0 Won't Open Any Page

I'm on Linux Mint 19 Cinnamon. Just upgraded to Firefox 79.0 Firefox opens no problem. I start to type in a url and it shows autocompletions like normal, but when I press… (read more)

I'm on Linux Mint 19 Cinnamon. Just upgraded to Firefox 79.0

Firefox opens no problem. I start to type in a url and it shows autocompletions like normal, but when I press enter, nothing happens. No processing indicator, just white screen. The same happens for `about` pages like about:config.

If I open a new tab or (private) window, I get the "Firefox has been updated in the background" message with the button to restart. Click it and it restarts in the same state.

I've double checked that when it closes, there are no firefox processes running.

Everything behaves the same if I start it from the command line with "firefox --safe-mode".

When started from the command line there is a slew of this error:

      1. !!! [Parent][MessageChannel] Error: (msgtype=0x390132,name=PContent::Msg_AsyncMessage) Channel error: cannot send/recv

Help?

Asked by shaav1 19 hours ago

Last reply by shaav1 2 hours ago

Firefox browser

Firefox try's to restore session when I open it. The option is not set, I have reloaded windows, reloaded Firefox and restored Firefox. None of which helped. I have ch… (read more)

Firefox try's to restore session when I open it. The option is not set, I have reloaded windows, reloaded Firefox and restored Firefox. None of which helped. I have checked the profile, cycled the option to no avail. I am on an HP computer, no help from their tech support, Win 10 , Tech support ?$?, and one previous try on this forum. Anyone got anything, please?

Asked by tom.small 5 days ago

Last reply by tom.small 4 days ago

Excessive RAM usage

Hello everyone! I'm using Firefox 79 (64 bit on Windows 10). It happens that FF consumes a lot of RAM compared to any chromium browser. For example: just launched, FF con… (read more)

Hello everyone! I'm using Firefox 79 (64 bit on Windows 10). It happens that FF consumes a lot of RAM compared to any chromium browser. For example: just launched, FF consumes 400/500MB, Chromium 200/250. And it happens with every kind of sites opened. I tried to disable the extensions (I use only ublock and bitwarden), but nothing changed. I saw a difference when launching FF in safe mode, the RAM usage is lower. In fact, in the windows task manager, I saw a process of FF consuming a lot of RAM, I closed it and... the browser was still working! I don't know what to think, I tried all the troubleshooting procedures reccomended by Mozilla. Any ideas? Thanks!

Asked by Pepe21 3 days ago

Last reply by Pepe21 3 days ago

Opening links from external applications causes Firefox to breifly hang

Opening links from external applications (i.e.: Outlook, Word, a PDF, etc.) begins to open a new tab in Firefox, sometimes it'll open a "full" tab-width before hanging, m… (read more)

Opening links from external applications (i.e.: Outlook, Word, a PDF, etc.) begins to open a new tab in Firefox, sometimes it'll open a "full" tab-width before hanging, more often than not, I'll see a sliver of the new tab while Firefox sorts itself out.

Typically when this happens, I'll see upwards of 50% CPU usage from Firefox itself. Memory seems sane.

Hardware acceleration, whether it's on or off, makes no difference. Issue persists in safe-mode, and safe-mode with add-ons disabled. Issue persists in Firefox and Firefox Developer Edition.

Asked by mjorgensen 2 weeks ago

Last reply by mjorgensen 3 days ago

Firefox drop-down menu (from menu bar) wrongly size on scaled diplay

My windows 10 laptop setup is an external 1920x1080 at 100% zoom and the laptop screen set-up as secondary, at 2560x1440 scaled at 150%. Firefox (79.0 (64-bit)) works fin… (read more)

My windows 10 laptop setup is an external 1920x1080 at 100% zoom and the laptop screen set-up as secondary, at 2560x1440 scaled at 150%.

Firefox (79.0 (64-bit)) works fine on the primary (unscaled) display, but on the scaled display all the drop-down menus (extension, but also hamburger from firefox) are too small, and the contents are either not entirely visible (typically for the extensions) or need a scrollbar (like the main firefox menu).

I tried to run firefox with extensions disabled but the problem persists.

I think this is a Firefox bug. Is it true and if so, how do I report it?

Asked by Zeppe 2 days ago

Last reply by Zeppe 2 days ago

Contents of Dokuwiki codeblock disappears

Hi, this is a weird issue with "Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0": The contents of Dokuwiki codeblocks disappears when clicking in the… (read more)

Hi,

this is a weird issue with "Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0": The contents of Dokuwiki codeblocks disappears when clicking in the block, not only on self-created pages, but also here: https://www.dokuwiki.org/plugin:code2

The problem exists only with code blocks in the lower half of larger Dokuwiki pages, therefor might be a memory/cache issue.

Reproducible as follows: - on different machines with FF 68 - 78. - in Safe Mode - with a new empty FF profile

Cannot be reproduced with other browsers (Chrome).

I am quite cueless so far. Any help appreciated.

Asked by oackerma 2 days ago

Last reply by oackerma 1 day ago

Input delay in search field on Google-related sites

I'm using Firefox 79.0 on Win10 x64. When I'm searching on Google, Facebook or Youtube, there is a 10-20 seconds delay between my input and its display in search field, a… (read more)

I'm using Firefox 79.0 on Win10 x64. When I'm searching on Google, Facebook or Youtube, there is a 10-20 seconds delay between my input and its display in search field, and it's displaying symbols I entered at 1 symbol in 1-2 seconds. After around a minute the delay cuts to minimal and I can use the search normally (but by that time site is already responding to the earlier input which sometimes can be in wrong keyboard layout or misspelled because I didn't see what I was typing until 1 minute after I typed it). I don't have this problems at the websites that are not Google-related, also I don't have it in other browsers. I've tried restarting Firefox (obviously, as this problem persists for weeks now) and/or clearing cache, didn't help.

Asked by Daniela Chris 5 days ago

Last reply by Daniela Chris 5 days ago

Firefox caused(?) Blue screen of Death

Hello, I've experienced a blue screen of death on my machine as listed below, which seems to point that Firefox.exe is the starting point of the BSOD. I had around 8 tabs… (read more)

Hello,

I've experienced a blue screen of death on my machine as listed below, which seems to point that Firefox.exe is the starting point of the BSOD.

I had around 8 tabs open at the time of which 2-3 Twitch.tv channels, Private mode tabs with several websites with a variance of content-typed on them.

However, I had these open in the background while I was playing a game and at some point my computer just rebooted.

It hasn't happened another time (yet) and it is the first time I've had a BSOD for quite some time so it kind of scared me.

I had Hardware Acceleration turned on and Content Process limit was set to 8(Default).

The Nvidia drivers I have installed are: 451.67 (09-07-2020)

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802404d800c, Address of the instruction which caused the bugcheck
Arg3: ffff8283464fef90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 2

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on MIYA

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 2

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 78

    Key  : Analysis.System
    Value: CreateObject


BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff802404d800c

BUGCHECK_P3: ffff8283464fef90

BUGCHECK_P4: 0

CONTEXT:  ffff8283464fef90 -- (.cxr 0xffff8283464fef90)
rax=0000000000000000 rbx=ffffce0d5ea36080 rcx=fffffffffffffffd
rdx=0000000000000000 rsi=ffffce0d5d3a4080 rdi=0000000000000000
rip=fffff802404d800c rsp=ffff8283464ff998 rbp=ffff8283464ffa80
 r8=ffff95046faf9001  r9=000002016af88590 r10=fffff8024086e2e0
r11=00000000005a3c10 r12=0000020183abe000 r13=0000020183d14078
r14=ffff8283464ffa08 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050282
nt!PsGetCurrentServerSilo+0x2c:
fffff802`404d800c c3              ret
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

'''PROCESS_NAME:  firefox.exe'''

STACK_TEXT:  
ffff8283`464ff998 fffff802`40870c4c : ffffce0d`5d3a4080 ffff8283`464ffa80 ffffce0d`5d3a4080 00000000`00000000 : nt!PsGetCurrentServerSilo+0x2c
ffff8283`464ff9a0 fffff802`4086e304 : ffffce0d`5d3a4080 00000201`73938600 00000000`00000000 00000201`8fa00000 : nt!PsLookupThreadByThreadId+0x3c
ffff8283`464ff9d0 fffff802`405ef475 : ffffce0d`5d3a4080 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtAlertThreadByThreadId+0x24
ffff8283`464ffa00 00007ff8`4810bb84 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
0000005f`fadff848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`4810bb84


SYMBOL_NAME:  nt!PsGetCurrentServerSilo+2c

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.388

STACK_COMMAND:  .cxr 0xffff8283464fef90 ; kb

BUCKET_ID_FUNC_OFFSET:  2c

FAILURE_BUCKET_ID:  0x3B_c0000005_nt!PsGetCurrentServerSilo

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {ca3838bc-6517-b4b6-f083-461080433ddb}

Followup:     MachineOwner
---------

Asked by cosplayking 5 days ago

Last reply by cosplayking 5 days ago

Transferring data from maps.googleapis.com... slows Firefox. Why?

I see the message I've quoted in the subject line "Transferring data from maps.googleapis.com..." in the status bar when I'm on the site of the public library near me. I … (read more)

I see the message I've quoted in the subject line "Transferring data from maps.googleapis.com..." in the status bar when I'm on the site of the public library near me. I am not doing anything with Google Maps. Google Maps is not open in another tab, I have closed Firefox and restarted since the last time I used Google Maps.

I wouldn't care if it didn't slow down Firefox. Sometimes it's stuck there for 30 seconds or more on an otherwise fast connection. Thanks.

Asked by Len 4 days ago

Last reply by Len 3 days ago

My firefox doesnt play any live video streams on twitch.tv and youtube

what the title says every time i try to open any live video format my browser doesn't let me I'm on the latest version on firefox and I tried using safe mode which didn't… (read more)

what the title says

every time i try to open any live video format my browser doesn't let me

I'm on the latest version on firefox and I tried using safe mode which didn't help with anything

Asked by gszpd17 1 hour ago

Last reply by gszpd17 1 hour ago