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Firefox Crashes Every Time When Opened

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much. AdapterDeviceID: 0x1616 AdapterDriverVersio… (read more)

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much.


AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4549 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:19.0.0,default-theme%40mozilla.org:1.1,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePageFile: 6019948544 AvailablePhysicalMemory: 1241309184 AvailableVirtualMemory: 138531290202112 BIOS_Manufacturer: Insyde BreakpadReserveAddress: 2295517675520 BreakpadReserveSize: 83886080 BuildID: 20210222142601 CPUMicrocodeVersion: 0x2b ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1614172847 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,network.http.http3.enabled,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 2 GPUProcessStatus: Destroyed GraphicsCriticalError: |[0]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[1]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[2][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[3][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[4][GFX1-]: GPU process disabled after 2 attempts (t=456.282) |[5]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[6]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[7][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[8][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[9]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[10][GFX1-]: Compositors might be mixed (5,1) (t=456.442) InstallTime: 1614171546 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["DWrite.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 504 StartupCrash: 0 StartupTime: 1614172771 SystemMemoryUsePercentage: 70 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210222142601","version":"86.0","vendor":"Mozilla","displayVersion":"86.0","platformVersion":"86.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4011,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":1995,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-MY","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":1379},"hdd":{"binary":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"profile":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"system":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"00000000","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4549","driverDate":"11-10-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","hwCompositing":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"gpuProcess":{"status":"failed"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_DISABLED"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"denied"},"openglCompositing":{"status":"unused"},"omtp":{"status":"available"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"d2d":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Avira Antivirus"],"antispyware":null,"firewall":["COMODO Firewall","Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-MY","en-US"],"regionalPrefsLocales":["en-MY"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"MY","browser.search.widget.inNavBar":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.bing.com","ua":"edge","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18682,"firstUseDate":18682},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"webcompat@mozilla.org":{"version":"19.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18682,"updateDay":18682},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1683348-rollout-tab-modal-print-ui-roll-out-release-84-85":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"2530f6bf-b7ac-45ba-81a8-cf4cf648f427"},"bug-1691496-pref-activity-stream-pocket-new-tab-logged-out-save-on-release-86-86":{"branch":"variant_c","type":"normandy-exp","enrollmentId":"ec36a765-bd09-4bce-a8d5-5a3f11d2d336"}}} ThreadIdNameMapping: 11076:"IPC I/O Parent",1756:"Timer",12032:"Link Monitor #1",11280:"Socket Thread",11720:"Permission",10164:"JS Watchdog",10916:"JS Helper",8632:"JS Helper",6048:"JS Helper",7796:"JS Helper",12260:"IPC Launch",7140:"WindowsVsyncThread",6028:"Compositor",10996:"ImageIO",10404:"IPDL Background",7312:"TRR Background",2336:"Cache2 I/O",8656:"Cookie",3888:"Worker Launcher",12124:"DOM Worker",8060:"QuotaManager IO",10848:"IndexedDB #1",5404:"StyleThread#1",8200:"StyleThread#0",9064:"StyleThread#2",4696:"ImageBridgeChld",10464:"GMPThread",8536:"ProcessHangMon",7716:"TaskController Thread #0",9404:"TaskController Thread #1",8996:"TaskController Thread #2",10780:"Untrusted Modules",8124:"BackgroundThreadPool #2",11904:"ProxyResolution",6300:"Cache I/O",2972:"BgIOThreadPool #1",8688:"DNS Resolver #1",11156:"DNS Resolver #2",3860:"HTML5 Parser",11408:"mozStorage #1",7808:"DNS Resolver #3",932:"mozStorage #2",11112:"mozStorage #3",11104:"DOM Worker",2936:"localStorage DB",7712:"localStorage DB",2212:"SSL Cert #1",6484:"StreamTrans #5",11244:"URL Classifier",11296:"StreamTrans #6",10928:"COM MTA",7344:"IndexedDB #6",228:"StreamTrans #7",9732:"mozStorage #4",11776:"DOM Worker",5988:"StreamTrans #8",12152:"SaveScripts",12072:"PlayEventSound", Throttleable: 1 TotalPageFile: 9574559744 TotalPhysicalMemory: 4205850624 TotalVirtualMemory: 140737488224256 URL: about:crashes UptimeTS: 754.25227 Vendor: Mozilla Version: 86.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by avxtp 6 days ago

Last reply by avxtp 15 minutes ago

Viewing google Gmail causes crash during page load

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar. I have tried resetting, using a private window, and runn… (read more)

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

Asked by milohax 1 day ago

Last reply by milohax 8 hours ago

Login isssues

Hi, I'm having login issues on a website. I use Firefox for my browser. I have a couple of add-ons and VPN. I have disabled them but it still does not work. I have tried … (read more)

Hi, I'm having login issues on a website. I use Firefox for my browser. I have a couple of add-ons and VPN. I have disabled them but it still does not work. I have tried Safari with no VPN and no joy there either. I have cleared all cookies, cache history, put tracking protection at standard and cleared cookies from the Profile Folder (read the article on Mozilla about this issue). I have taken Firewall off Mac and tried it withiut VPN. Still nothing. I have checked my ipad without vpn. I can login on that on Firefox (without vpn) but I want to use my macbook if possible.

It's strange because I managed to log in on the website first time no problem and then I logged out and back in again and it wouldn't accept the password change. it's for a course and the people organising it have reset the initial password again but I still can't log in (they can do it with my username as they have sent me a video showing me they can and saying that it must be my end).

I have previously had a login problem with another website with a 403 error but that works without vpn. This doesn't.

Any help would be greatly appreciated.

Asked by pmavp2gsap4ma 18 hours ago

Last reply by pmavp2gsap4ma 2 hours ago

mouse cursor disappears when uploading file

About once every 3 times, my mouse cursor will visually disappear when uploading files. It's still there and functioning, I just can't see it. This happens at any site wh… (read more)

About once every 3 times, my mouse cursor will visually disappear when uploading files. It's still there and functioning, I just can't see it. This happens at any site where I need to upload such as voices.com, voice123.com or ACX (I do voice work). It started with a Logitech M330 mouse and continues to happen with a Nexus Wired 5D optical mouse. Machine is a 2021 M1 Mac Mini. The firmware on the logitech is up to date. Haven't checked on the Nexus yet but THAT mouse is working except the problem described in this post. Not seeing the problem when uploading files in Safari. Just Firefox. That being said, the sample size is much bigger with Firefox so I will keep using Safari to see if the problem pops up there. I want to rule out an issue with Firefox.

Asked by zamboknee 2 hours ago

Firefox not working after update.

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will loa… (read more)

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will load. I had a second browser, and even after removing and reloading firefox, the problem remained.

Asked by carship 1 day ago

Last reply by carship 4 hours ago

Firefox fills disk space to 0 bytes few times a day

Hello! I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the lates… (read more)

Hello!

I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the latest 20H2 version with all updates installed). It’s worth to mention that I’ve been using Firefox like 15 years and never had an issue like this before.

Firefox just fills up system drive completely (50+GB to 0 bytes remaining) few times a day under active usage. It happens randomly and I can’t identify the reason. I also can’t find any actual files saved on disk because it seems to be related to NTFS cache. I’ve tried disabling the following settings with no success:

browser.cache.disk.enable cached-web-content_cached-web-content browser.cache.memory.enable browser.cache.disk.smart_size.enabled

And couldn’t find any solution unfortunately. I usually have 2 windows opened ("common" and private) with 10 to 30 tabs each which is not much at all for i7/16GB I believe. This problem is extremely annoying and seriously affects SSD life so I'd really appreciate if someone would help me to resolve it. Thanks in advance!

Asked by eqall 1 day ago

Last reply by eqall 8 hours ago

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

My Firefox will not open no matter what I try because it continuously tells me, "Your Firefox profile cannot be loaded. It may be missing or inaccessible." This error sta… (read more)

My Firefox will not open no matter what I try because it continuously tells me, "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

This error started happening because my Firefox originally wasn't saving the add-ons that I was trying to add. If I closed my browser and opened another one it would be gone. I tried refreshing the browser but that didn't help. I eventually tried reinstalling to see if that would fix the issue and then this error popped up and now I cannot stop it.

I tried reinstalling. I tried deleting the profile out of appdata, etc in hopes it would make a fresh one. I tried making a new profile by running it without opening the browser only to be given an error that doesn't save it. I'm at a loss on how to get my Firefox working again. It is my favorite browser and this is the first time I've ever really had a severe problem with it. Help!

Asked by appletree278 1 day ago

Last reply by appletree278 15 hours ago

Firefox 86.0 (64bit) crashes when try to print

Since the latest update to 86.0 (64bit) crashes when try to print. I solve the problem by deleting all printer settings in prefs.js. It appears again when try to print to… (read more)

Since the latest update to 86.0 (64bit) crashes when try to print. I solve the problem by deleting all printer settings in prefs.js. It appears again when try to print to a network printer with special German/Swedish characters in its name: "Värmdö".

Asked by epialf 19 hours ago

Last reply by epialf 18 hours ago

Firefox keeps randomly resetting

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last ses… (read more)

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Asked by dicicc 1 week ago

Last reply by dicicc 18 hours ago

Mozilla FireFox Throwing an error "There is No Sufficient Memory"

I can launch the same PDF from Google Chrome, IE or Firefox from another computer and it works perfectly fine. Whenever we try and launch the PDF Document it will say "Th… (read more)

I can launch the same PDF from Google Chrome, IE or Firefox from another computer and it works perfectly fine. Whenever we try and launch the PDF Document it will say "There is not Sufficient Memory to complete the action you requested", When we click on the PDF a Prompt comes up to choose what we want todo with the file "Download, Open in Fire Fox or Open in Adobe Reader" we're choosing Open in Adobe Reader and then it throws the error. We do the same thing in Google Chrome or IE and it opens in Adobe without any issues.

What I've done: Re-installed x86.0 Installed an Older version x84.02 Cleared Windows Temp Files from Local App Data Paging File has plenty of space, it has more than what is recommended

Asked by abrown4 20 hours ago

Firefox steal focus when refreshing.

On windows 7, since ff v85.x when opening a second, third, etc FF window, each time main window refreshes, focus changes from current child window to main window. It's ve… (read more)

On windows 7, since ff v85.x when opening a second, third, etc FF window, each time main window refreshes, focus changes from current child window to main window. It's very annoying, because news are updated every 5 minutes: (Page: www.lanacion.com.ar )

Asked by isidronostalgia 23 hours ago

Jumbled text

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It d… (read more)

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It definitely seems to be a font issue as when I copy the text and paste it into a document it reads perfectly and if I close the browser then open it again the text is back to normal. It seems to happen after I've been using the browser for a while.

Asked by richard192 1 month ago

Last reply by richard192 23 hours ago

Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 2 months ago

Last reply by Paul 1 day ago

Firefox - Crash reporter

Hi, since yesterday I cannot start Firefox anymore in Ubuntu. Crash reporter keeps popping up. Even reinstallation does not solve the issue. The cash report says: Adapte… (read more)

Hi, since yesterday I cannot start Firefox anymore in Ubuntu. Crash reporter keeps popping up. Even reinstallation does not solve the issue.

The cash report says:

AdapterDeviceID: 0x1287 AdapterDriverVendor: mesa/nouveau AdapterDriverVersion: 20.2.6.0 AdapterVendorID: 0x10de AvailablePageFile: 2691457024 AvailablePhysicalMemory: 233283584 AvailableSwapMemory: 2129915904 AvailableVirtualMemory: 13711298560 BuildID: 20210222142601 CrashTime: 1614583514 DesktopEnvironment: mate EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614539212 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 20.04.2 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 586 StartupCrash: 1 StartupTime: 1614583513 TelemetrySessionId: 64963928-2ef8-48ae-9209-664ebce7871c ThreadIdNameMapping: 12959:"IPC I/O Parent",12960:"Timer",12961:"Netlink Monitor",12962:"Socket Thread",12963:"Permission",12967:"JS Helper",12970:"JS Helper",12969:"JS Helper",12968:"JS Helper",12971:"JS Helper",12966:"JS Watchdog",12972:"JS Helper",12973:"JS Helper",12974:"JS Helper",12976:"Cache2 I/O",12977:"Cookie",12978:"StreamTrans #1",12979:"DOM Worker",12980:"IPDL Background",12982:"StreamTrans #2",12985:"StreamTrans #3",12986:"QuotaManager IO",12987:"IndexedDB #1",12989:"Worker Launcher",12990:"SoftwareVsyncThread",12991:"Compositor", Throttleable: 1 TotalPageFile: 18209583104 TotalPhysicalMemory: 16062103552 UptimeTS: .50700843 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Asked by udo.huegle 1 day ago

Import Logins from a csv file

Hi, My old install of Mint Mate 19.3 worked flawlessly until the recent FF upgrade to version 86. Then after the upgrade it would crash but only when I logged out or rebo… (read more)

Hi,

My old install of Mint Mate 19.3 worked flawlessly until the recent FF upgrade to version 86. Then after the upgrade it would crash but only when I logged out or rebooted the OS. Hence I hadn't noticed an issue for a while. The crash happened also using firefox --safe-mode from the command line. Deleting profiles and restarting - crash. Uninstalling FF and re-installing - crash. So I bit the bullet and wiped my drive and installed Mint Mate 20.1

I imported my bookmarks and Imported my logins from a csv file and all worked until I logged out/rebooted and again FF crashed. I dug out a spare HDD and did a clean install of Mate. I didn't import logins and FF didn't crash when I logged out of Mate or rebooted. Once I imported logins from the csv file FF crashed again.

I installed Chromium and imported bookmarks and logins - it worked okay but I wanted to use FF so am at the point where I've spent a week troubleshooting this problem and have fallen behind in my workload. I just don't want to spend days installing / uninstalling etc. I could go round in circles, testing on the Live USB stick for example, I could try enabling signon.management.page.fileImport.enabled import my logins and then disable the option before closing FF and subsequently rebooting Mate and so on, but its getting tedious and for now Chromium works and I can get work done.

So, when I enable signon.management.page.fileImport.enabled and import my logins, all is well until I logout of Mate or reboot the OS. Then when I launch FF I get the Crash report. Running firefox at the command line gives this error -

ExceptionHandler::GenerateDump cloned child 3776 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

nothing else. Same with firefox --safe-mode

Uninstalling, deleting my profile, rebooting the OS, reinstalling FF, same error, and that's without importing my logins. It appears that once the option in about:config - signon.management.page.fileImport.enabled has been used, its causing FF to crash.

I was going to do a clean install of Mint Mate and not update FF from version 84 to version 86 and test the older version to see if its version 86 causing this, which I suspect it is, since the problem also suddenly occurred on my old Mint Mate 19.3 install after an update...

Its possible my login.csv file is an issue, so I also exported the logins from Chromium instead after importing them from a FF csv backup and then imported the Chromium login csv back into a clean FF install and it crashed again... So after going around in these circles I decided to post here and pass the buck so to speak.

Perhaps later tonight or later this week if I get the urge I will try the clean Mint Mate install, not update FF to latest version, staying at version 84 and try the same thing to see if its the firefox causing the issue.

On a side note, once in a blue moon, instead of FF giving a crash report, it would offer to boot in safe mode or perform a clean startup. This would get FF going again until I closed it and started it, when it would crash again.

Cheers and have a good day :)

Asked by scotsmist 1 day ago

Flashing white

Hello, I have a MacBook Pro(2015) , and I have noticed that Firefox flashes white when I open it after it is minimized.It does not happen all the time , and not with all … (read more)

Hello, I have a MacBook Pro(2015) , and I have noticed that Firefox flashes white when I open it after it is minimized.It does not happen all the time , and not with all sites. I have tried reinstalling Firefox , but the issue still continues , even fresh after reinstall.It happens no matter which theme I use (even default) , as the page itself flashes Can anyone please explain why this is happening , and a possible fix?

PS:Tried disabling hardware acceleration , it doesn't seem to help

Thanks in advance

Asked by aymanas2004 1 day ago

Firefox is throttling speed

Hello, I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. T… (read more)

Hello,

I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. The installer blamed it on my PC's network card. But I just ran the same speed test with Microsoft Edge 64-bit, and I was able to get past 600mbps. So clearly, this problem is isolated to Firefox.

I am using the latest Firefox 32-bit. I have no addons installed. I am running Firefox on Windows 7.

After typing this post, I thought the 32-bit Firefox was probably causing the issue, so I installed the Firefox 64-bit, and the speed increased by 50mbps to 250mbps.

Thank you.

Asked by thirdyellow 4 days ago

Last reply by thirdyellow 2 days ago

Firefox Crashes on Launch

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox a… (read more)

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox and only receive the Crash Reporter. I have tried uninstalling and reinstalling Firefox from the command line. If I attempt to uninstall Firefox from the Ubuntu Software GUI, I get an error that it can not be uninstalled because of unmet dependencies (although it doesn't list any missing dependencies). I have submitted a crash report with Crash ID: bp-fe22d740-064d-4990-a5ee-13c080210227.

Thank you for any help you may be able to offer.

Asked by zalexander333 2 days ago

Last reply by zalexander333 2 days ago

Facebook går långsamt pga en web-sida eller ett script

Hur gör jag för att förhindra att web-sidor eller script gör att facebook låser sig/går långsamt? Först märker jag att det börjar gå långsamt sen dyker en gul ruta upp so… (read more)

Hur gör jag för att förhindra att web-sidor eller script gör att facebook låser sig/går långsamt? Först märker jag att det börjar gå långsamt sen dyker en gul ruta upp som säger att det är en web-sida eller ett script som gör att det går långsamt och frågar om jag vill stoppa den. Jag trycker alltid på "stoppa den" men problemet kvarstår. Det enda jag kan göra är att stänga facebook och sen öppna på nytt, men det tar inte lång tid innan samma problem uppstår igen.

Asked by m_friman 2 days ago