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Firefox crashes/hangs cmputer when switching between tabs

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete… (read more)

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete. Must push and hold the power button on my Dell XPS8940. Windows 10 Home 21H2 OS Build 19044.1586. Windows Feature Experience Pack 120.2212.4170.0.

There was a window with 7 tabs, 1 playing a youtube video and 5 with videos not playing, one other site with no audio and another window with a website streaming only audio. When the system stopped, the speakers made an odd sort of buzz sound until powered off. I am on the latest version FF 99.0.1 but a similar crash happened on version 98.0.1. Before that this Dell never locked/crashed up this way.

This Dell PC has Realtek audio just like our HP W10 laptop and they both had issues when new with all sound not working when playing a youtube video only in Firefox (HP Feb 2021 and Dell Oct 2021). Launching Groove Music and playing an mp3 always got the sound working. Problem did not cause any program to crash. Windows updates to drives eventually fixed the problem but it only even happened in Firefox. Current problem is new in the last month or two and only on Dell.

Asked by MikeZZ 2 months ago

Last reply by MikeZZ 8 hours ago

RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easies… (read more)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit 6 days ago

Last reply by mobilesuit 9 hours ago

Recent Firefox Update Stopped Facebook Game from Working

Following that last update to Firefox, the Facebook game Criminal Case stopped working properly. When certain things are done in the game the screen in the game is shrunk… (read more)

Following that last update to Firefox, the Facebook game Criminal Case stopped working properly. When certain things are done in the game the screen in the game is shrunk and doesn't occupy all the space it should do. When this happens, none of the buttons on that screen in the game work. In the attached image, the in-game screen should occupy all the black area that surrounds it.

Other players of the game have reported similar problems when using Firefox. I am currently playing the game successfully in Opera GX browser.

Asked by trpadd 18 hours ago

Browsing history - how much could it become "big" and affect Firefox performance?

Hi everybody, I never cleared my browsing history so far, because I often need to know which websites I already visited when I perform a research on Google. Having the pr… (read more)

Hi everybody, I never cleared my browsing history so far, because I often need to know which websites I already visited when I perform a research on Google. Having the previously visited URLs shown in a different colour is useful for my work.

However, I am wondering whether this huge amount of data could affect the browser speed and memory usage. More specifically, I have a few questions:

1) Out of curiosity, in which file of Firefox installation folder the history is saved, and where can I find it? 2) Do you think it is possible to clear ALL the browsing history, except for one specific URL? 3) Could a cluttered browsing history file affect negatively my browser performance?

Many thanks in advance for your help, Elisa

Asked by eli dunkel 20 hours ago

Intranet web site self signed certificate does not permanent stored to exceptions

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them ba… (read more)

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them back in the exceptions. Is there a way to fix this problem?

Asked by administrator25 3 days ago

Last reply by administrator25 22 hours ago

Brower Freezes

Firefox V102(64) Win10 Hardware Acceleration off. Freezes sometimes after several hours, sometimes after 5 minutes even while one tab is working, no other tabs work. … (read more)

Firefox V102(64) Win10 Hardware Acceleration off. Freezes sometimes after several hours, sometimes after 5 minutes even while one tab is working, no other tabs work. Task Manager to turn off Firefox. Main tabs https://www.kadaza.com, Fox News, YouTube, and business websites. Sometimes ESPN.

Lastest update did not fix.

Asked by admin287 1 day ago

Firefox suddenly zooms in 400–800% with no user input. Cannot undo.

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between … (read more)

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between 400% up to 800% (I'm guessing; no way to verify this): see screenshot. This happens on random pages without my hitting any keys or clicking on anything, and I cannot replicate it. Note that I do not have screen zoom engaged, nor do I have any sort of zoom mechanism turned on in the OS. Hitting "undo" does nothing, as the browser thinks I'm trying to undo an action on the page, not a zoom. Resetting Firefox or restarting makes no difference.

Note that the screenshot is at actual size, but I have no way to control the resolution at which it shows up for you.

Asked by fluckiger 1 day ago

Last reply by fluckiger 1 day ago

fonts.googleapis.com freezes Firefox and I have to reboot

This fonts.googleapis.com script freezes Firefox and it doesn't matter how long I wait it doesn't run again unless I restart my laptop. How can I fix it or block it? Than… (read more)

This fonts.googleapis.com script freezes Firefox and it doesn't matter how long I wait it doesn't run again unless I restart my laptop. How can I fix it or block it? Thanks.

Asked by NY14221 1 day ago

Videos will not fullscreen completely

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I op… (read more)

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I open the browser. I thought it was my extensions but it was not that. A thread was created on reddit describing the problem I have. I have linked it here. https://www.reddit.com/r/firefox/comments/rhwuvz/firefox_full_screen_on_win11_always_leaves_some/ I tried to change themes and that also did not work. Not sure what the problem is. Please help.

Asked by dk 2 weeks ago

Last reply by dk 1 day ago

Outlook not Working Properly on Firefox

Hi All, My outlook is suddenly not working properly on Firefox. It keeps lagging and freezing. I tried refreshing Firefox and clearing cache but with no use. Can anyone a… (read more)

Hi All,

My outlook is suddenly not working properly on Firefox. It keeps lagging and freezing. I tried refreshing Firefox and clearing cache but with no use. Can anyone advise please?

Asked by doda.omar90 1 day ago

Trouble connecting with Yahoo sites using Firefox browser.

Firefox browser has trouble connecting with Yahoo Finance website. It's intermittent, sometimes won't connect at all. In the those cases, I copy and past the URL into m… (read more)

Firefox browser has trouble connecting with Yahoo Finance website. It's intermittent, sometimes won't connect at all. In the those cases, I copy and past the URL into my Microsoft Edge address bar and the Yahoo site pops up immediately. What can I do to consistently access Yahoo sites on my Firefox browser?

Asked by hardieg 1 day ago

Firefow slows down and becomes inoperable

Firefox seems to slow down and then stops responding. I have looked at it and it seems to load up to 25 instances, even when only 4 tabs are open. When it fails the only … (read more)

Firefox seems to slow down and then stops responding. I have looked at it and it seems to load up to 25 instances, even when only 4 tabs are open. When it fails the only option is to stop it operating and start over. This problem seems to getting worse with newer updates.

Asked by DerickB52 1 day ago

documents opened online have all colors changed to violet

When I open a pdf document from a website online, all colours turn violet. The original colour is just shown on the miniature view on the left side. Every time I open the… (read more)

When I open a pdf document from a website online, all colours turn violet. The original colour is just shown on the miniature view on the left side. Every time I open the browser again, there different pages shown with the original colour, but when I click on them they stay violet. When I download the document, it has the correct colour.

I have tried to change the colour setting for designs with high contrast, but there is no difference.

Asked by elias.hirmke 1 day ago

Websites not opening for few minutes as I start browser.

As I start my browsers in Windows I am unable to open any website for like 1 min even if you type some address it keeps loading and after 2-3 min it loads website. This i… (read more)

As I start my browsers in Windows I am unable to open any website for like 1 min even if you type some address it keeps loading and after 2-3 min it loads website. This is happening with start homepage as well.

Version: 102.0 (64-bit)

Asked by Pradyuman 1 day ago

Firefox Update Issue when opening Kaspersky Safe Money session

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session. In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is b… (read more)

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.

In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached).

When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached).

When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session.

In previous versions of Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session.

This is not a problem when using Chrome or Edge so it must be related to Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing?

Thanks.

Asked by Hawkeye 3 days ago

Last reply by Hawkeye 2 days ago

Firefox version 101.0.1 64bit Keeps freezing

Firefox version 101.0.1 64bit Keeps freezing, I have to use the task manager to close it. It happens about 10 times a day. What is wrong? What do I do to fix this besides… (read more)

Firefox version 101.0.1 64bit Keeps freezing, I have to use the task manager to close it. It happens about 10 times a day. What is wrong? What do I do to fix this besides switching to a new browser permenantly? Windows 10Pro 64

Asked by leensaginaw2011 2 days ago

SVG <g> tag is not working

In Chrome Browser, svg <g> tag is working well, but when I looking to Firefox It doesn't work. What should I do? Code like this.. ``` <g filter="url(#b)"> … (read more)

In Chrome Browser, svg <g> tag is working well, but when I looking to Firefox It doesn't work.

What should I do?

Code like this.. ```

   <g filter="url(#b)">
       <path fill="#F1F1F1" fill-opacity=".3" fill-rule="evenodd"
             d="M64.968 37.043c1.283-.232 3.18-.502 5.076-.502 1.897 0 3.794.27 5.076.502 1.01.183 1.834.88 2.251 1.817l3.004 6.758a1 1 0 0 0 .413.46l4.132 2.385a1 1 0 0 0 .605.128l7.355-.778c1.02-.108 2.035.259 2.699 1.041.842.995 2.024 2.503 2.973 4.145.948 1.643 1.663 3.42 2.103 4.647.346.966.156 2.028-.448 2.858l-3.99 5.485a1 1 0 0 0-.192.588v5.763a1 1 0 0 0 .191.588l3.989 5.483c.604.83.794 1.892.448 2.858-.44 1.227-1.154 3.004-2.103 4.647-.948 1.642-2.13 3.15-2.973 4.145-.663.782-1.678 1.149-2.699 1.04l-6.133-.648a1 1 0 0 0-.605.128l-5.85 3.378a1 1 0 0 0-.414.46l-2.505 5.636c-.416.938-1.241 1.634-2.25 1.817-1.283.232-3.18.502-5.077.502-1.896 0-3.793-.27-5.076-.502-1.01-.183-1.834-.879-2.25-1.817l-2.506-5.636a1 1 0 0 0-.414-.46l-5.85-3.377a1 1 0 0 0-.604-.129l-6.134.649c-1.02.108-2.035-.258-2.699-1.041-.842-.995-2.024-2.503-2.973-4.145-.948-1.643-1.663-3.42-2.102-4.647-.347-.966-.156-2.028.447-2.858l3.99-5.483a1 1 0 0 0 .19-.588v-5.763a1 1 0 0 0-.19-.588l-3.991-5.485c-.604-.83-.794-1.892-.448-2.858.44-1.227 1.154-3.004 2.103-4.647.948-1.642 2.13-3.15 2.973-4.145.663-.782 1.678-1.149 2.699-1.04l7.354.777a1 1 0 0 0 .605-.128l4.132-2.386a1 1 0 0 0 .414-.46l3.003-6.757c.417-.938 1.242-1.634 2.251-1.817Zm5.075 46.165c7.364 0 13.333-5.97 13.333-13.334s-5.969-13.333-13.333-13.333S56.71 62.51 56.71 69.874c0 7.364 5.97 13.334 13.333 13.334Z"
             clip-rule="evenodd"/>
       <path fill="url(#c)" fill-opacity=".2" fill-rule="evenodd"
             d="M64.968 37.043c1.283-.232 3.18-.502 5.076-.502 1.897 0 3.794.27 5.076.502 1.01.183 1.834.88 2.251 1.817l3.004 6.758a1 1 0 0 0 .413.46l4.132 2.385a1 1 0 0 0 .605.128l7.355-.778c1.02-.108 2.035.259 2.699 1.041.842.995 2.024 2.503 2.973 4.145.948 1.643 1.663 3.42 2.103 4.647.346.966.156 2.028-.448 2.858l-3.99 5.485a1 1 0 0 0-.192.588v5.763a1 1 0 0 0 .191.588l3.989 5.483c.604.83.794 1.892.448 2.858-.44 1.227-1.154 3.004-2.103 4.647-.948 1.642-2.13 3.15-2.973 4.145-.663.782-1.678 1.149-2.699 1.04l-6.133-.648a1 1 0 0 0-.605.128l-5.85 3.378a1 1 0 0 0-.414.46l-2.505 5.636c-.416.938-1.241 1.634-2.25 1.817-1.283.232-3.18.502-5.077.502-1.896 0-3.793-.27-5.076-.502-1.01-.183-1.834-.879-2.25-1.817l-2.506-5.636a1 1 0 0 0-.414-.46l-5.85-3.377a1 1 0 0 0-.604-.129l-6.134.649c-1.02.108-2.035-.258-2.699-1.041-.842-.995-2.024-2.503-2.973-4.145-.948-1.643-1.663-3.42-2.102-4.647-.347-.966-.156-2.028.447-2.858l3.99-5.483a1 1 0 0 0 .19-.588v-5.763a1 1 0 0 0-.19-.588l-3.991-5.485c-.604-.83-.794-1.892-.448-2.858.44-1.227 1.154-3.004 2.103-4.647.948-1.642 2.13-3.15 2.973-4.145.663-.782 1.678-1.149 2.699-1.04l7.354.777a1 1 0 0 0 .605-.128l4.132-2.386a1 1 0 0 0 .414-.46l3.003-6.757c.417-.938 1.242-1.634 2.251-1.817Zm5.075 46.165c7.364 0 13.333-5.97 13.333-13.334s-5.969-13.333-13.333-13.333S56.71 62.51 56.71 69.874c0 7.364 5.97 13.334 13.333 13.334Z"
             clip-rule="evenodd"/>
       <path stroke="url(#d)" stroke-opacity=".1" stroke-width=".2"
             d="M64.986 37.142c1.28-.232 3.17-.501 5.058-.501 1.889 0 3.779.269 5.059.5.974.177 1.772.85 2.177 1.76l3.003 6.757a1.1 1.1 0 0 0 .455.506l4.132 2.386a1.1 1.1 0 0 0 .666.14l7.355-.777c.99-.105 1.971.25 2.611 1.006.841.992 2.019 2.495 2.963 4.13.944 1.636 1.657 3.407 2.096 4.631.334.932.151 1.96-.435 2.765l-3.99 5.485a1.1 1.1 0 0 0-.211.647v5.763c0 .233.074.46.21.647l3.989 5.483c.586.805.769 1.833.435 2.765-.439 1.224-1.151 2.996-2.095 4.63-.945 1.636-2.122 3.139-2.963 4.131-.64.755-1.622 1.111-2.612 1.006l-6.133-.648a1.1 1.1 0 0 0-.666.14l-5.85 3.378a1.1 1.1 0 0 0-.455.506l-2.505 5.637c-.405.91-1.203 1.582-2.177 1.758-1.28.232-3.17.501-5.059.501-1.888 0-3.778-.269-5.058-.501-.974-.176-1.773-.848-2.177-1.758l-2.505-5.637a1.101 1.101 0 0 0-.456-.506l-5.85-3.377a1.1 1.1 0 0 0-.665-.141l-6.133.648c-.99.105-1.972-.25-2.612-1.006-.841-.992-2.019-2.495-2.963-4.13-.944-1.635-1.657-3.407-2.095-4.631-.334-.932-.152-1.96.434-2.765l3.989-5.483a1.1 1.1 0 0 0 .21-.647v-5.763a1.1 1.1 0 0 0-.21-.647l-3.99-5.485c-.586-.805-.77-1.833-.435-2.765.439-1.224 1.151-2.995 2.095-4.63.945-1.636 2.122-3.139 2.963-4.13.64-.756 1.622-1.112 2.612-1.007l7.355.778a1.1 1.1 0 0 0 .665-.142l4.132-2.385a1.1 1.1 0 0 0 .455-.506L62.81 38.9c.404-.91 1.203-1.582 2.177-1.758Zm5.057 46.166c7.42 0 13.433-6.015 13.433-13.434s-6.014-13.433-13.433-13.433S56.61 62.455 56.61 69.874c0 7.42 6.014 13.434 13.433 13.434Z"/>
   </g>

```

Asked by borapark13 3 days ago

Last reply by borapark13 3 days ago

Add on Phantom Wallet - unknown error - no login

Hi, the add on of phantom wallet for my firefox was working perfect for 2 month. for some days i can not login anymore. password is for sure the right one. i get "unknow… (read more)

Hi,

the add on of phantom wallet for my firefox was working perfect for 2 month. for some days i can not login anymore. password is for sure the right one. i get "unknown error" as seen in the picture i added. I wrote to the phantom wallet support and they ask me to run a command in the developer mode.

is this safe to run the command and send a screenshot of the results to phantom wallet support?

thats what the phantom wallet support want me to run:

Hi again,

Please ignore the steps mentioned in my previous email, it can be quite confusing. I have outlined the exact steps in detail below:

Step 1: On the address bar, visit: about:debugging#/runtime/this-firefox You will see a page as displayed below.

Step 2: Copy the Internal UUID.

Step 3: Vist: moz-extension://<Internal UUID>/popup.html You will see a page as displayed below

Step 4: Open the Web Developer Tools (Command + Option + I)

Step 5: Enter the password and click on "Unlock"

Step 6: Copy everything you see on the Console logs and paste it here or screenshot them to us.

Important: Do not try reinstalling the wallet.

Regards

Asked by ma1380 3 days ago