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  • Solved

Firefox Sometimes Has Screen Glitches (Menu Popped Up and Closed)

This screen glitches came out of nowhere and it is annoying. The problem has occur since yesterday. I have to press anything on the keyboard to make it stop, but even the… (read more)

This screen glitches came out of nowhere and it is annoying.

The problem has occur since yesterday. I have to press anything on the keyboard to make it stop, but even then it is still occur like randomly.

I don't know what triggers it, but here is the video: https://youtu.be/S_KghE3GS1I

These are some info I can give you: - I had Ghostery add-on but I had remove it and the problem still occur - I have this problem with the old Firefox version (latest update is 2019 version) and after updating to the latest version 79.0 (64-bit) the problem still occur - Previously the setting was using hardware acceleration, but after unchecking it the problem still occur - I have clear cache and it's not solving the problem - I have connect and disconnecting the WiFi connection and it is still there - I have restart my PC after all of that and it doesn't solve anything

Please help me!

Asked by aldi45gabriel 1 day ago

Answered by jscher2000 23 hours ago

  • Solved

URGENT! I have lost everything after crash - please help

My Firefox just crashed. The usual box appeared to say that it had crashed and it will restart and recover the tabs I had opened. Unfortunately, it appears to have starte… (read more)

My Firefox just crashed. The usual box appeared to say that it had crashed and it will restart and recover the tabs I had opened.

Unfortunately, it appears to have started completely afresh. No recovered tabs, no extensions, no bookmarks, absolutely nothing.

After reinstalling a couple of extensions, I signed into my Firefox account expecting my bookmarks to be restored but nothing. It's like everything had just been wiped with no warning whatsoever.

I am now at a loss. Everything has gone. Is there any way of restoring my bookmarks? Is there a temp folder of some sort on my system that I may use to recover them?

Thanks very much and hope you can help.

Asked by Sprog 1 day ago

Answered by FredMcD 22 hours ago

  • Solved

Youtube dropped frames while using AVC1 on Firefox

Hello. I ve got a big problem on my Firefox browser. When im using other browsers i dont have this problem, it s only on Firefox, but i love using Firefox and i want to f… (read more)

Hello. I ve got a big problem on my Firefox browser. When im using other browsers i dont have this problem, it s only on Firefox, but i love using Firefox and i want to fix it.

Problem which i have shows up on youtube and sometimes on twitch. When im watching youtube video in vp09 format there are absolutely no problems with frames but when a video is in avc1 format - boom i cant watch it because of super frame drops - like a 90% of total frames are dropeed.

Example video: https://www.youtube.com/watch?v=xr-zCc9VUto

My pc is not the best but not the worst, i dont think its hardware problem because as i said, on other browser i dont have this problem watching the same video it isnt dropping frames. CPU: Xeon X5450 GPU: GTX 660Ti RAM: 8GB

This problem is with me since about a year, i dont know when it happened. Please help me, how to fix it?

Asked by matheo99 1 day ago

Answered by matheo99 1 day ago

  • Solved

Firefox crash/froze whenever uploading items

Every time when I upload a file to a website, as soon as i click Browse to find the file, Firefox crashes/froze on OS X. When I use Chrome to do the same thing works fine… (read more)

Every time when I upload a file to a website, as soon as i click Browse to find the file, Firefox crashes/froze on OS X. When I use Chrome to do the same thing works fine. Have entered "about:crashes" on Firefox address bar, have several unreported IDs. Unable to submit the IDs, shown failed when clicked.

Asked by xveipheng 2 days ago

Answered by FredMcD 1 day ago

  • Solved

ebay webpage displays as text and is unusable. Works fine in Chrome.

Just installed Win 10 Pro on a new machine, and as the subject line says, the ebay webpage shows up as text only in Mozilla. Works fine/as expected in Chrome. I've opene… (read more)

Just installed Win 10 Pro on a new machine, and as the subject line says, the ebay webpage shows up as text only in Mozilla. Works fine/as expected in Chrome. I've opened Mozilla in safe mode, purged the cache, adjusted font size. No joy.

Asked by jim_bosley 3 days ago

Answered by stan_evans33 2 days ago

  • Solved

Firefox full crash

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process … (read more)

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process is the more likely it will crash. Simply browsing stuff has nearly 0 likelihood of crashing. The frequency varies - something like youtube or steam game browsing will crash with extremely high frequency and will work fine after reopened. Some text based websites will barely ever crash the firefox.

What happens is either instant crash(most frequently) or infinite 'not responding' with the solution being task manager end process.

Either way it happens - reopening browser reopens all tabs that were open.

What I tried: 1) Cleared cache 2) Disabled all extensions. 3) Tried checking about:crashes - 0 reports there in last 30 days... meaning whenever I crash no actual crash report comes in.

I am using chrome at the same time and it has 0 crashing issues under similar circumstances.

Asked by praetorians20002 1 week ago

Answered by FredMcD 2 days ago

  • Solved

pdf-conversion into firefox html documents

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it?… (read more)

When I save a pdf-file it is automatically converted into a firefox html dokument. Also all my old safed pdf-files are converted. What does happen? And how can I stop it? I'm not able to safe my scans as pdf anymore.

Asked by thr3344 2 days ago

Answered by thr3344 2 days ago

  • Solved

Some bookmark link does not respond immediately after startup

When I launch Firefox, the first click is ignored. So I must click it once again, it's a little frustrating... I'm having this problem with Twitter, Gmail, and Google new… (read more)

When I launch Firefox, the first click is ignored. So I must click it once again, it's a little frustrating...

I'm having this problem with Twitter, Gmail, and Google news, and I can open it in Facebook, StackOverFlow, and Tumblr with no problems.

This does not occur when opening in a private window or in windows opened using Ctrl-N. I checked in the "network" tab of the development tools and the transfer volume says "blocked".

Disabling Windows Security doesn't effect anything.(I don't install other security tools) What is the problem?

Asked by smilkobuta 3 days ago

Answered by smilkobuta 3 days ago

  • Locked

Troubleshooting browsing error message

duplicate of /questions/1298925 Hello, I recently installed Firefox, and obviously did something wrong since in my privacy settings because I can no longer browse. I get … (read more)

duplicate of /questions/1298925

Hello, I recently installed Firefox, and obviously did something wrong since in my privacy settings because I can no longer browse. I get the following message: An error occurred while processing your request. Reference #97.ccae0017.1597175032.1c44ff1.

Asked by suzan1 3 days ago

  • Solved

How do I know if I have the latest version of firefox?

It seems like when I am typing an email the typing is delayed from showing up on my monitor, why and how can I fix it? It works without a delay on typing here, now and n… (read more)

It seems like when I am typing an email the typing is delayed from showing up on my monitor, why and how can I fix it? It works without a delay on typing here, now and no delay on skype but a delay when typing on my email.

Asked by dpjanssen43 4 days ago

Answered by dpjanssen43 4 days ago

  • Solved

Unable to input Chinese in Firefox

I am using 79.0 (64-bit) now, but since many versions back, Chinese input stops working in Firefox and I have never got around to deal with it. On Windows 10, I have othe… (read more)

I am using 79.0 (64-bit) now, but since many versions back, Chinese input stops working in Firefox and I have never got around to deal with it. On Windows 10, I have other languages keyboard such as Russian/Japanese/Chinese/French etc. Depending on the need, I switch to other keyboard to enter the language in various places such as search box, form on a page etc. However, since many versions back (I can not remember when), Chinese language (pinyin) input stops working. If I don't get any tips on resolve this, I will enter a bug. Yes, I already tried the safe mode.

Asked by ynotswim 1 week ago

Answered by ynotswim 1 week ago

  • Solved

Copy/Paste not working

As the title indicates, copy/pasting does not work. I'm on Windows 10, have installed Firefox about two days ago (I've recently switched to it) so the version of FF is up… (read more)

As the title indicates, copy/pasting does not work.

I'm on Windows 10, have installed Firefox about two days ago (I've recently switched to it) so the version of FF is up to date. I've looked up a few fixes before posting and they didn't work:

- Tried booting FF on safe mode and it didn't fix the issue - it clearly isn't caused by an add-on (and I've never had this issue in my previous browser with nearly the same add-ons installed). - other people seem to have had the exact same issue multiple times and it's lasted for years, so it's clearly a problem on FF's end.

Here is the issue described more specifically: Copying things from a tab from FF and into the online version of Word does not work - when I try to, the intended selection: - disappears a few seconds after I've pasted - or it does not appear at all - or when it does, it erases the entire sentence it was pasted next to it, which you can imagine is absolutely bothersome.

I've also tried to copy/paste statistics from a site called archiveofourown.org onto another FF tab. - What ended up being copied is only the last character of the entire content I was trying to paste, which I think suggests there's some issue with what's contained in the clipboard.

I'm mentioning these two websites because I'm guessing that something about them is probably conflicting with the copy/paste feature, however I'm hoping no one will have the gall to tell me it's those websites' faults and that I should just stop using them.

When pasting (while having hopefully copied the former selected content- and no, it wasn't the case), it always pastes the content which was last copied into the clipboard prior to that very attempt, which shows that the clipboard's content was not refreshed with the last selected copied one.

I'm surprised to see that FF has had such a glaring issue for years and for many other users, and updates have never given a fix for it. I'd like this issue to be fixed properly, because I'd hate to have to switch back to my previous browser. FF sports so many nice features that other browsers don't have, and it'd be a shame to ruin the experience with a bug so basic as the copy/paste feature being broken.

Asked by yumiifmb 4 months ago

Answered by user1321319 4 months ago

  • Solved

Pages either won't load or take forever to load after update to Windows 10 Pro v. 2004 OS build 19041.388

Updated to Win 10 Pro 2004 this morning and now web pages either won't load or take considerably longer (minutes longer) than opening the same page in Chrome. I've tried … (read more)

Updated to Win 10 Pro 2004 this morning and now web pages either won't load or take considerably longer (minutes longer) than opening the same page in Chrome. I've tried the following:

  • Restarted Firefox in safe mode
  • Restoring Firefox via Apps panel
  • Restarted my PC multiple times
  • Uninstalled and reinstalled Firefox

This also occurs in MS nightly.

Any help would be great!

Asked by nickbishop428 1 week ago

Answered by nickbishop428 1 week ago

  • Solved

Can't upload videos on twitter

Every time i try to upload a video on twitter, I get the error from the 1st image. Videos work fine, only uploading to twitter doesn't work I have tried: - installing ubu… (read more)

Every time i try to upload a video on twitter, I get the error from the 1st image. Videos work fine, only uploading to twitter doesn't work I have tried: - installing ubuntu-restricted-extras and x264 - installing the addon "HTML5 Everywhere" - installing/uninstalling flash - enabling/disabling hardware acceleration My laptop's specs are in the 2nd image

Asked by Anton 1 week ago

Answered by Anton 1 week ago

  • Solved

Broken web pages.

Why are webpages loading like this? It works fine in every other browser except Firefox. I have tried uninstalling/reinstalling (add-ons included), deleting cache. … (read more)

Why are webpages loading like this? It works fine in every other browser except Firefox. I have tried uninstalling/reinstalling (add-ons included), deleting cache.

Asked by Daakkon 1 week ago

Answered by cor-el 1 week ago

  • Solved

opening menu=folders on bookmark toolbar opens the menu far far away on another display on Linux/Ubuntu 18.04/Gnome

I'm using FF 77.0.1 (64-bit) [Mozilla Firefox for Ubuntu canonical- 1.0, but the problem has been present for the last 2-3 months over those versions current. When I open… (read more)

I'm using FF 77.0.1 (64-bit) [Mozilla Firefox for Ubuntu canonical- 1.0, but the problem has been present for the last 2-3 months over those versions current. When I open a folder on my bookmarks toolbar, the menu pops up on another display. If I just move my mouse down, as if the menu were immediately below the folder link, the corresponding rows on the menu on the other display are highlighted. However, clicking at that point does not select that menu entry. I must move my mouse over to where the menu is displayed, all the way being careful to not move outside of the Y dimension range of that menu (or it vanishes). This does not happen on all folders on the menu, but the ones it happens on vary from day to day. Prior to the version of FF that I am on, it would only happen once to a given menu and then it would start opening the menu where it should. I currently have 15 folders showing on the toolbar and 5 of them consistently misbehave.

I'm on Ubuntu Linux 18.04 using the Gnome desktop/window manager (not Wayland). I am using a Dell Laptop XPS-13, connected to a Dell DisplayPort dock which drives two external displays, on which I usually do all my work. If I drop back to just the laptop, all the folder menus display properly. In addition, with the dock connected and the two external displays, if I move the FF window to the laptop's display, the menus display properly. However, in my use of multiple applications, no application besides FF exhibits this problem. If I open a private session, the problem is not exhibited.

Adding a screenshot example. I had to crop it on the bottom side to fit in the 1024 Byte limit for attachments. On the bottom, you see a black area on the left, which is where there is no monitor. On the right is a portion of my laptop's display (cropped on the bottom). On the top are the two displays, and the portion just above the laptop display is my right display, and left is left.

Asked by Kevin Buchs 2 weeks ago

Answered by Kevin Buchs 1 week ago

  • Solved

Specific website crashes PC when using Firefox but not Chrome

Windows 7 Pro 64bit Athlon Phonom II X555 12GB DDR2 Asus M4A88T-V EVO/USB3 motherboard with integrated graphics Firefox 79.0 64bit (updated from a previous version but I … (read more)

Windows 7 Pro 64bit Athlon Phonom II X555 12GB DDR2 Asus M4A88T-V EVO/USB3 motherboard with integrated graphics Firefox 79.0 64bit (updated from a previous version but I did not make note of the previous version number)

Whenever I go to the login page at this site: https://community.ui.com/ using Firefox, my computer blue screens. Sometimes I will see the demo animation in on the right get all garbled and if I close FF quickly, no blue screen. Other times my whole screen just goes blank before I have a chance to do anything and then the blue screen. This does not happen with Chrome or Edge. These are 100% repeatable. ALWAYS with Firefox, NEVER with Chrome or Edge. Blue screen logs show errors related to atikmpag.sys (my graphics driver) and dxgkrnl.sys (DirectX). I checked for a graphics driver update; there was none. So I uninstalled and reinstalled using a fresh download from the motherboard manufacturer's website (using embedded graphics, no discreet GPU in this system). Did not solve the issue. I don't recall what version of Firefox I was using, but I updated to 79.0 and also tried ESR. No change. Ran Mozilla's recommended refresh procedure which removes extensions and resets settings. No change. Booted Windows into Safe Mode and the problem does NOT occur. When I booted back into normal mode, I uninstalled the graphics driver again and tried with default settings -- problem doesn't happen!

While this appears to be an issue with the graphics driver, it only happens in FF, so there seems to be an issue with the two interacting. The latest Firefox crash report listed in about:crashes is from November 2019, long before this issue was discovered. I assume that because the whole computer is crashing with a BSOD, FF doesn't register the crash.

Asked by kosmicken 1 week ago

Answered by FredMcD 1 week ago

  • Solved

pictures ot shown

Hi, Since updating to the latest Firefox for MacOs (79.0-64bit), the pictures on this website: (https://www.marktplaats.nl/) do not load. I tried with Safari: no problem.… (read more)

Hi,

Since updating to the latest Firefox for MacOs (79.0-64bit), the pictures on this website: (https://www.marktplaats.nl/) do not load.

I tried with Safari: no problem.

What's going on?

Dennis

Asked by daringeling 1 week ago

Answered by FredMcD 1 week ago