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  • Solved

Firefox basically unusable on new PC but other browsers work fine??? (Linux and Windows)

Hey, so I've just spent the past weekend attempting to troubleshoot this issue and nothing is working. The issue: Firefox either crashes (only Linux) or slows down drast… (read more)

Hey, so I've just spent the past weekend attempting to troubleshoot this issue and nothing is working.

The issue: Firefox either crashes (only Linux) or slows down drastically alongside a CPU temp spike (Linux and Windows). Temps are 25 Celsius at idle, 30-40 while using Firefox for the first few minutes, and then it spikes up to 55-65 Celsius and never drops back down to normal unless I close the browser. Chromium-based browsers like Chrome, Brave, Edge all run fine with no crashes, no slow down, and normal temps.

Things I've tried to troubleshoot the issue:

  • Reinstalled Firefox
  • Tried troubleshoot mode
  • Updated drivers
  • Enabled and disabled hardware acceleration
  • Made some configurations (media.ffmpeg.vaapi.enabled set to true, accessibility.force_disabled set to 1)
  • Tried both Wayland and Xorg on Linux, changed the window protocol to wayland instead of xwayland
  • Changed operating systems (Fedora, Arch Linux, Windows 10)
  • Reinstalled Fedora and Arch
  • Disabled XMP profile in BIOS
  • Performed Memtest (no errors)

And a few of my crash reports:

Perhaps I'm spending too much time into this but I really want to know what is causing this and whether it's pertaining to my hardware or Firefox itself. Any help appreciated.

Asked by cak 1 month ago

Answered by cak 1 month ago

  • Solved

Google ads don't display well

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox Formatting is fine for the first second after the search, … (read more)

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox

Formatting is fine for the first second after the search, then chanegs and text displays over the images in the ades and is unreadble, unless I hover my moude over the ad.

With thanks

Asked by jonnydonovan 2 months ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Slowness of Fifrefox

Yesterday before going to sleep I found this problem, where Firefox have a slowest internet connection. Today I checked Youtube in Chrome and Firefox. Firefox can't load … (read more)

Yesterday before going to sleep I found this problem, where Firefox have a slowest internet connection. Today I checked Youtube in Chrome and Firefox. Firefox can't load video in 144p Chrome loads video in 720p quality.

Asked by zeka10000.z1 2 months ago

Answered by zeka10000.z1 2 months ago

  • Solved

Firefox suddenly stopped loading websites

My Firefox is up-to-date (107.0.1), and it was working fine for some time but suddenly websites started to unload or partially load and so slow. I thought it was a connec… (read more)

My Firefox is up-to-date (107.0.1), and it was working fine for some time but suddenly websites started to unload or partially load and so slow. I thought it was a connection problem but then I realized things work fine with Chrome (which I'm using now to type this). I checked the help articles about the possibility of being blocked by a firewall or anti-virus, and I did add Firefox in the exceptions for both, and I made many reboots, and still Fiirefox is not working and not loading the pages quickly (if at all). I even reduced the security level in Firefox settings and picked the "No Proxy" option, and disabled my anti-virus (Avast) completely, but nothing works at all. It was fine just yesterday.

I use Win7 64bit

Tips please? Thanks.

Asked by lonelytj 2 months ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 2 months ago

Answered by mike.glover_1 2 months ago

  • Solved

Blocked from extracting canvas data because no user input was detected.

Hi, I'm using 0penlayers and with this online example : https://openlayers.org/en/latest/examples/export-map.html when clicking "Download PNG" button I get the follo… (read more)

Hi, I'm using 0penlayers and with this online example : https://openlayers.org/en/latest/examples/export-map.html when clicking "Download PNG" button I get the following message in Firefox console : "Blocked https://openlayers.org/en/latest/examples/export-map.html from extracting canvas data because no user input was detected." And the image downloaded is incorrect. I have no Firefox user message asking for permission to canvas access. I'm using Firefox 107.0.1 (64 bits) Mozilla Firefox Snap for Ubuntu canonical-002-1.0

With Firefox on windows or android the example is working fine. On the example web page there is the javascript code using the canvas.

Bye !

Pierre.

Asked by ooioo1 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 2 months ago

Answered by KUJI8 2 months ago

  • Solved

Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing we… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox insta-crashing on startup. Hanging on opening in troubleshoot mode, then crashing after 20 seconds.

Good evening. I'm seeking some help with an issue I'm having with Firefox. As stated above, Firefox insta-crashes on startup. Hangs on opening in troubleshoot mode, then… (read more)

Good evening. I'm seeking some help with an issue I'm having with Firefox.

As stated above, Firefox insta-crashes on startup. Hangs on opening in troubleshoot mode, then crashes after another 20 seconds and asks me to submit a report.

I believe this may have to do with the amount of tabs I had open when last using the browser. This morning I opened it up with about 7.8k tabs, and then closed it after adding another hundred. After trying to open the browser again, that's when the issues started. Until that point, the browser had been responsive and stable.

I've tried doing fresh installs of the browser and inserting the old data from the old profile, restoring to yesterday, and even trying without internet connection.

I have a Ryzen 5600X and 32GB of RAM, so I do not believe system resources are an issue.

Attached are some images. If any help could be provided, that'd be much appreciated.

Asked by Jon 2 months ago

Answered by cor-el 2 months ago

  • Solved

firefox keeps crashing on start

Firefox keeps crashing on start. I tried: 1. firefox -profilemanager 2. firefox --safe-mode 3. start from newly created user 4. reboot computer 5. trying other desktop e… (read more)

Firefox keeps crashing on start. I tried: 1. firefox -profilemanager 2. firefox --safe-mode 3. start from newly created user 4. reboot computer 5. trying other desktop environment (kde, xfce)

$ firefox [GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ExceptionHandler::GenerateDump cloned child 12256 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Here is crash report: AdapterDeviceID: 0x1b81 AdapterDriverVendor: nvidia/unknown AdapterDriverVersion: 520.61.5.0 AdapterVendorID: 0x10de AvailablePageFile: 17494933504 AvailablePhysicalMemory: 26002341888 AvailableSwapMemory: 11995705344 AvailableVirtualMemory: 29669888000 BackgroundTaskMode: 0 BuildID: 20221110173214 CrashTime: 1669989086 DesktopEnvironment: kde GraphicsCriticalError: |[0][GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. (t=0.396726) HeadlessMode: 0 InstallTime: 1669481249 IsWayland: 0 Notes: Debian GNU/Linux bookworm/sidFP(D00-L1000-W00000000-T000) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 284 StartupCrash: 1 StartupTime: 1669989085 SubmittedFrom: Client Throttleable: 1 TotalPageFile: 45604323328 TotalPhysicalMemory: 33608617984 UptimeTS: .46475384 Vendor: Mozilla Version: 107.0

This report also contains technical information about the state of the application when it crashed.

Asked by paul 2 months ago

Answered by paul 2 months ago

  • Solved

Most websites return "Server Not Found" but reloading the page fixes it.

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error mes… (read more)

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 2 months ago

Answered by cor-el 2 months ago

  • Locked

Most websites return "Server Not Found" but reloading the page fixes it.

Locking this thread.Please continue here: [/questions/1398430] When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not … (read more)

Locking this thread.
Please continue here: [/questions/1398430]
When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 2 months ago

  • Solved

Nexus website

Hi, this site when trying to login keeps looping, it has only happened recently and I've cleared cookies and disabled all the addons for it, the site works, but when tryi… (read more)

Hi, this site when trying to login keeps looping, it has only happened recently and I've cleared cookies and disabled all the addons for it, the site works, but when trying to login it loops https://www.nexusmods.com and says in the loop-

users.nexusmods.com

Checking if the site connection is secure users.nexusmods.com needs to review the security of your connection before proceeding.

even tried in private browsing, cannot use any other web browser. Please help thanks.

Asked by Mangekyo Sharringan 2 months ago

Answered by Terry 2 months ago

  • Solved

Cause of crash

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports: bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1… (read more)

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports:

bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1ae42df-becb-495c-ab80-6c7700221130.txt bp-78b65c3e-594c-4559-9b3c-26ec60221130.txt bp-b734e6bc-80fb-4625-b745-b87970221130.txt bp-713358a8-a061-471d-8068-5a17d0221130.txt bp-bd826e9f-ec1b-4be5-b172-d0f590221130.txt bp-8b28f73f-82ee-41b4-92d0-85ab10221130.txt bp-6e7b6a49-c06b-4697-8d28-04f000221130.txt bp-485583da-9e1d-4afb-9158-7ef670221130.txt bp-f79bc6d3-bfa5-4466-a917-a1a6f0221130.txt bp-7e487525-cccb-4334-836c-617440221130.txt bp-4e6843b6-46a3-4d76-aee0-8a9f50221130.txt bp-14238cdd-97b8-4a88-8f16-180bc0221130.txt bp-082df4ff-e723-4e92-a886-539320221130.txt bp-a3ae7311-d82c-4517-9d8c-c0d190221130.txt bp-fb36e38d-b349-4ca7-b51b-c71fa0221130.txt bp-e1ba115b-b204-4d88-a664-3cbc20221130.txt bp-3b512ba0-3d36-4280-a2f5-9b87b0221130.txt bp-da26c265-f3e7-4a8c-982f-7bf370221130.txt

Asked by jan.prachar 2 months ago

Answered by jan.prachar 2 months ago

  • Solved

Garbled font in Firefox on macOS Monterey (12.6.1)

Hello :) I'm using Firefox 107.0 on macOS 12.6.1 and I'm having weird issues with the displayed font. It appears on the startup screen of Firefox and on websites (s… (read more)

Hello :)

I'm using Firefox 107.0 on macOS 12.6.1 and I'm having weird issues with the displayed font. It appears on the startup screen of Firefox and on websites (see screenshots attached).

The garbled font is called ".SF NS".

I've tried turning the option "Allow pages to choose their own fonts, instead of your selections above" on and off without success.

I have also tried enabling and disabling hardware acceleration - also without luck.

The issue does **not** appear in safe mode. Unfortunately resetting the theme and disabling all extensions hasn't helped either :(

I have also downloaded and installed a font called "SFNS Display" but the issue persists.

Uninstalling Firefox (with AppCleaner) and reinstalling hasn't fixed the problem.

I don't know what else to try. Can someone help me please? :)

Asked by Gutenberg 2 months ago

Answered by Gutenberg 1 month ago

  • Solved

Why does my Firefox periodically crash?

bp-36b73c31-e676-4a79-90c4-7a5f90221123 bp-cc1a14ca-485c-4f06-863e-f70d50221123 bp-d22b727d-9439-46b5-b9f6-b23190221123 bp-c53f0fa5-e419-4743-982c-cba090221123 bp-9a96a3e… (read more)

bp-36b73c31-e676-4a79-90c4-7a5f90221123 bp-cc1a14ca-485c-4f06-863e-f70d50221123 bp-d22b727d-9439-46b5-b9f6-b23190221123 bp-c53f0fa5-e419-4743-982c-cba090221123 bp-9a96a3ed-88eb-4f54-a38a-a56440221123

The browser (version 107) regularly crashes and then never launches. After entering failure mode, I disabled all the extensions, but it still wouldn't start. Later, I disabled the hardware acceleration, and I can start the browser, and the extensions work. But then, it still crashes occasionally and periodically. I tried to change to version 100 and also have a similar problem. Resetting Profiles would start, but it would still crash after a while. It crashes for me too.

Asked by 没牙的小朋友 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Something is preventing JavaScript from working on your computer.

When I browse carsales.com.au and redbook.com.au I get the error message: We want to make sure it is actually you we are dealing with and not a robot. Please click bel… (read more)

When I browse carsales.com.au and redbook.com.au I get the error message:

We want to make sure it is actually you we are dealing with and not a robot.

Please click below to access the site.

Why is this verification required? Something about your browser’s behavior has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP 180.150.36.41) as you.

Having problems accessing the site? Contact support.

I have accessed these websites many times previously without problem. Other websites appear ok.

I'm on Windows 10 pc.

Many thanks.

Asked by sniderralph 2 months ago

Answered by sniderralph 2 months ago

  • Solved

Firefox hangs periodically when selecting text on webpages

I would suggest within the last month or so Firefox has started to hang in a way that everything continues to "work" but I cannot switch tabs and I cannot do anything els… (read more)

I would suggest within the last month or so Firefox has started to hang in a way that everything continues to "work" but I cannot switch tabs and I cannot do anything else with Firefox until I kill it.

I can periodically reproduce this by: Randomly select and copy text on a website.

Behavior observed: You can no longer switch tabs, enter a new location, close tabs, or really interact with the browser at all even though it is not dead. Keyboard shortcuts do not work either.

Version: 107.0

Asked by dubwoc 2 months ago

Answered by jonzn4SUSE 2 months ago