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  • Solved

Crashing after Windows 10 version 2004 update

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randoml… (read more)

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randomly crashing into desktop. It happens about 6-7 times in a hour! 95% of the time even crash report doesn't show up so I can't send my crash report to firefox. I have updated Firefox, downgraded it, disabled all add-ons I have tried that "media.wmf.vp9.enabled" trick and it doesn't work

What to do? I like firefox and I dont want to use Edge or Chrome. Is reinstalling Windows my only option?

Please help

Asked by mail741 1 week ago

Answered by FredMcD 6 days ago

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Restore previous session

Locking this thread.Please continue here: [/questions/1310140] I closed 5 windows when I updated firefox. When it restored the session only 2 reopened. What can I do to g… (read more)

Locking this thread.
Please continue here: [/questions/1310140]
I closed 5 windows when I updated firefox. When it restored the session only 2 reopened. What can I do to get the missing windows back?

Asked by pursig39 5 days ago

  • Solved

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox Browser Window shakes horizontally, uncontrollably, when I click on links in websites.

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and h… (read more)

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and happens more frequently than not, forcing me to abandon the application because I can't close the shaking window. I can't see a specific pattern to which links will cause this to happen, but if I restart Firefox and try the same link, it will repeat the error. My device is a MacBook Pro (15-inch, 2.53GHz, Mid 2009), OSX El Capitan V 10.11.6, 2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR3, NVIDIA GeForce 9400M 256 MB. This error does not occur in Safari. Firefox is my preferred browser.

Asked by X-ray Guy 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Unwanted tabs keep opening up, especially on Facebook.

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I s… (read more)

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I stop it? Thanks.

Asked by barbara.stein1 1 month ago

Answered by barbara.stein11 6 days ago

  • Solved

Firefox 82.0 too slow

Page loading in Firefox 82.0 is way too slow, including on your own site, mozilla.org. It was even worse till I got Norton Security Suite to fix their problem, but it is … (read more)

Page loading in Firefox 82.0 is way too slow, including on your own site, mozilla.org. It was even worse till I got Norton Security Suite to fix their problem, but it is still way too slow. Please fix asap.

Asked by Howard Steeley 6 days ago

Answered by FredMcD 6 days ago

  • Solved

How to select what tabs to restore on start?

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose a… (read more)

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose all the tabs hopefully closing some will fix the issue.

Asked by Snippet 1 week ago

Answered by Snippet 6 days ago

  • Solved

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (read more)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

Asked by fgennari 1 week ago

Answered by fgennari 1 week ago

  • Solved

Why is page loading so slow recently?

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004… (read more)

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004 Windows 10, Norton Security Suite, & Roboform. Any idea what changed in last couple days?

Asked by Howard Steeley 1 week ago

Answered by Howard Steeley 1 week ago

  • Solved

Firefox 81.0.2 (and before) saving JPGs as PNGs

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs … (read more)

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs cannot open such mislabelled files, requiring me to manually find and rename such files to give them the proper .JPG suffix to match their file type.

This is far beyond a minor issue, and needs to be addressed immediately. Please. Any suggestions on how to deal with this?

Asked by Bobby 1 week ago

Answered by Bobby 1 week ago

  • Solved

browser data

Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have… (read more)

Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have to ask them again as I have deleted bookmarks and updated but they still don't accept me or say there is a problem. any idea what I need to do with my browser? Things have worked well for years but no more. And being put back to my tortuous login every time is driving me mental. Best regards, Don.

Asked by don7341 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Passwords not in Firefox for Mac after refresh; can't even save them manually

I refreshed my browser, and after refreshing it, my passwords and log-ins were NOT imported, and I can't even save the log in information manually. Never had this issue b… (read more)

I refreshed my browser, and after refreshing it, my passwords and log-ins were NOT imported, and I can't even save the log in information manually. Never had this issue before, and I don't understand what I need to do. I have the "Old Firefox Data" on my desktop, but am totally confused about how to get that information into the refreshed browser. Not being able to re-enter the info, clicking "save", works. Help!

Asked by nosoap1 1 week ago

Answered by jscher2000 1 week ago

  • Solved

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 3 months ago

Answered by cor-el 2 months ago

  • Solved

Google Maps immediately crashing in Firefox browser.

Firefox V80.0.1. Mac OS High Sierra 10.13.6 Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other w… (read more)

Firefox V80.0.1. Mac OS High Sierra 10.13.6

Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other websites. Just seems to be google maps.

Attached an image for reference.

Asked by richardevans193 1 month ago

Answered by philipp 1 week ago

  • Solved

Ticketprinter prints only the name of the print job in version 82

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name… (read more)

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name of the printjob on. When we disable the silent printing and click manually on the ok button in the print dialog it does work but that is not an option, we need the silent printing to process the printjobs of orders.

What can I do to make this work again? The issue is with all types and brands of ticketprinters.

In Google Chrome or with version 81 everything works great. We use Firefox on hundreds of computers so it is impossible to downgrade them all.

Asked by Compart 1 week ago

Answered by Compart 1 week ago

  • Solved

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (read more)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 1 month ago

Answered by agouranga 1 month ago

  • Solved

Firefox doesn't load any websites at all

my browser has suddenly stopped loading anything whatsoever. unable to even go to options, as nothing happens when i try to press it. clicking on bookmarks lead to nothin… (read more)

my browser has suddenly stopped loading anything whatsoever. unable to even go to options, as nothing happens when i try to press it. clicking on bookmarks lead to nothing happening.

i am connected and can use chrome all fine.

tried using safe mode/refreshing, made no difference

heres a YT video showing what happens (essentially nothing when i use firefox), and how chrome performs

https://www.youtube.com/watch?v=MPL1msExLLs&feature=youtu.be

never had this issue before

thanks

Asked by goalie3777 1 week ago

Answered by goalie3777 1 week ago

  • Solved

The Options Page is Unreadable

The options page and addons pages are almost completely unreadable. For several weeks they have rendered as white text on a very light gray background. I thought that thi… (read more)

The options page and addons pages are almost completely unreadable.

For several weeks they have rendered as white text on a very light gray background.

I thought that this was a temporary bug that would be cleaned up in the usual way.

Using 78.4.0esr on Windows.

Is there any fix for this?

It is there whether or not I have my usual theme which I have used for several years now, change to an alternative theme or turn off themes altogether. In safe mode the screens are sometimes usuable but that requires turning off all addons. Doing the same without going into safe mode has no effect on this.

Any advice?

Asked by FF Sync 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Backup profile from a PC and restore to a MAC

Hello I would like to backup my whole Firefox profile a PC and restore to a MAC. I know it works from PC to PC but I want to knoz how to do it from PC to MAC. Thanks a… (read more)

Hello

I would like to backup my whole Firefox profile a PC and restore to a MAC.

I know it works from PC to PC but I want to knoz how to do it from PC to MAC. Thanks a lot

Didier

Asked by didier9 1 week ago

Answered by cor-el 1 week ago