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[SOLVED] cannot save page/file to local drive

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" i… (read more)

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

EDIT: the issue was solved by installing the following packages, as shown in this question :

xdg-desktop-portal xdg-desktop-portal-gtk

Asked by gi4c0ph 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Consistently Crashes After Closing

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes af… (read more)

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

Asked by Allan 10 months ago

Answered by Allan 10 months ago

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How to easily disable annoying PKCS#11 pop-up when Yubikey is plugged in

Hi, I am using Firefox for Linux, and whenever my yubikey is plugged in, firefox will start bothering me for a pkcs#11 password. It always happens on start-up but it get… (read more)

Hi,

I am using Firefox for Linux, and whenever my yubikey is plugged in, firefox will start bothering me for a pkcs#11 password. It always happens on start-up but it gets relentlessly annoying if I happen to be on a site which potentially utilizes certificate auth, which I do not use this yubikey for.

I do however use it for 2fa, which does work perfectly fine.

How do I permanently stop whatever Firefox process keeps bothering me about this PKCS#11 password for functionality that I never use?

Asked by Dave 10 months ago

Answered by Dave 10 months ago

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Google ads don't display well

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox Formatting is fine for the first second after the search, … (read more)

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox

Formatting is fine for the first second after the search, then chanegs and text displays over the images in the ades and is unreadble, unless I hover my moude over the ad.

With thanks

Asked by jonnydonovan 1 year ago

Answered by jonzn4SUSE 1 year ago

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after firefox update to 100.0 - i can't use any of my addons, and cant install new one

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" butt… (read more)

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" button. I have many addons, so it's the global problem.

Also, i can't install any of updates from addons.mozilla.org, i get message "Installation aborted because the add-on appears to be corrupt". All addon xpi files are downloaded without problem using "save as", also, after clicking "install" on addons website i see download progress.

Please help to resolve this issue!

Asked by Andy 1 year ago

Answered by Andy 1 year ago

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Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (read more)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Asked by BMET1 4 months ago

Answered by cor-el 4 months ago

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Firefox won't start at all.

Hello, I just installed windows 10 on my nephews computer. I installed firefox so I don't have to use edge, but firefox won't start. It just flashes. I have tried re-inst… (read more)

Hello, I just installed windows 10 on my nephews computer. I installed firefox so I don't have to use edge, but firefox won't start. It just flashes. I have tried re-installing firefox, deleted all mozilla and firefox files and folders and clean installed firefox, even reinstalled windows. Troubleshoot mode don't work, it just flashes too. I checked for Crash Reports, but there are none. The only time it works is when windows is in safe mode, I even upgraded to computer to windows 11 hoping that it would fix what ever is going on. But it didn't. I honestly have no idea what to do next. Firefox has worked on that computer before. Everything else works fine, it's just firefox that won't work. If anyone has any ideas, please let me know.

Asked by t_lsv 1 year ago

Answered by FredMcD 1 year ago

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Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (read more)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Asked by jagrose2000 1 year ago

Answered by cor-el 1 year ago

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Why won't my site work on Firefox mobile?

I have a blog hosted on Render. The base URL provided by them is https://parker-codes.onrender.com. This URL works perfectly, in all browsers. I purchased a domain from … (read more)

I have a blog hosted on Render. The base URL provided by them is https://parker-codes.onrender.com. This URL works perfectly, in all browsers.

I purchased a domain from Google and then linked a CNAME record to the Render one: https://blog.parker-codes.dev. This URL works in many browsers except for Firefox Mobile (on Android). I receive the error "Address not found. The browser could not find the host server for the provided address."

- I flushed the DNS cache and checked that it propagated across the globe. I used nslookup to verify the domain resolution. - I tested in various other browsers on desktop (Safari, Chrome, Firefox) and mobile (Chrome) and they all work. - I turned off mobile extensions. I also tried in a private window. Still no luck. - I reached out to Google support. They don't see any domain or DNS issues on their end.

From all of this, it appears that the Firefox mobile browser has a bug that can't load the site for some reason. It can't properly resolve the host even though many other browsers can.

Asked by Parker McMullin 9 months ago

Answered by Jonathan Provost 9 months ago

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Google Maps pegs CPU

Firefox 120.0 on openSUSE Tumbleweed. Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the… (read more)

Firefox 120.0 on openSUSE Tumbleweed.

Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the URL and do nothing else. This behavior is repeatable. CPU stays at 100% until tab is closed or browser is shut down. Sometimes the browser will hang and its PID has to be killed.

Offending process:

username 4501 4416 76 11:40 ? 00:05:13 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 27513 -prefMapSize 244227 -jsInitLen 228948 -parentBuildID 20231116134553 -greomni /usr/lib64/firefox/omni.ja -appomni /usr/lib64/firefox/browser/omni.ja -appDir /usr/lib64/firefox/browser {659a1e89-c5da-416d-b720-558c24187847} 4416 true tab

Asked by DMW 3 months ago

Answered by DMW 3 months ago

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High CPU Usage in a separate process in task manager

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager. The task manager… (read more)

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager.

The task manager has 2 different firefox processes. One being actual instance i am running. and the 2nd being the automatically opened in background.

i have figured out whenever i have active internet connection and my system is on charging the 2nd task automatically starts in background and uses upto 80% of cpu usage. Ending the 2nd task form task manager doesn't affect anything. only the cpu usage drops. Also Closing my firefox instance does nothing to that 2nd task.

I have tried lot of solutions i found on community. Nothing seems to help. problem still persist. I even posted comments on ongoing threads. but no reply from anywhere.

this is the last time i m trying. if i get a solution its good. otherwise i am going to shift to edge. I have no other choice.

Screenshots from multiple dates are attached.

Asked by Kj 10 months ago

Answered by Kj 7 months ago

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Nothing is loading but other browsers do

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the … (read more)

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the night before but when I tried opening Firefox the next day it wouldnt load any site, crashed if I tried too much or got really weird and even if it did load after a long time of trial and error it only lasted for a bit and didnt load fully either. I'm on version 108.0.2 as of the last time checking. Everything else seems to be updated as well especially since other browsers work perfectly fine. I also cant really click on much since as I said if I try too much it crashes or doesnt work as intended. I'll provide some pictures which might help the cash report just in case.

I'd also rather not try reinstalling everything since I have a lot of rather important tabs open and I dont wanna risk losing any of them since im not sure how well the Firefox sync. works in this case.

Asked by JustLeon 1 year ago

Answered by cor-el 1 year ago

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No Session Restore files or button

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it d… (read more)

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it didn't restore my session. I thought it would be as easy as the last time where I'd go click the Restore Session button but it isn't there so I spend two hours looking for solutions and found nothing. I don't know how this happened nor do I understand how this could happen in the first place, my Firefox hasn't crashed in months and I had already closed and re-opened it several time today.

Asked by raiderleader2004 3 months ago

Answered by raiderleader2004 3 months ago

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Scrolling Is Delayed about 2 Seconds

I am using a Dell Inspiron 3847 with the standard keyboard which came the system years ago Recently, when viewing a large online page, when I try to scroll down, the sc… (read more)

I am using a Dell Inspiron 3847 with the standard keyboard which came the system years ago

Recently, when viewing a large online page, when I try to scroll down, the scroll doesn't start until about two seconds after I press my scroll key (which is the lower-middle key of the 4 keys between my right-hand "Ctrl" key and the "0" of the 10-key keyboard at the far right of the keyboard).

This delay started happening a few weeks ago. I do not know whether something I did caused it.

How can I scroll my view starting immediately, rather than having to wait two seconds for it to start?

Asked by jwill 1 year ago

Answered by jwill 1 year ago

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Firefox Problems Accessing Websites

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I freq… (read more)

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I frequently can't access websites (e.g. Yahoo Mail) using Firefox but can using Edge or Brave. With Firefox, I get the following error message:

"Secure Connection Failed An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had hoped that the problem would be solved by a Firefox update but that has not happened.

I also regularly get the message "No Internet Connection" while using Firefox but, when I use Edge or Brave while the error message is displayed, there is Internet connection.

I'm using the latest versions of Firefox and Windows 10 Pro.

I've used Firefox for many years and really don't want to have to switch to, say, Brave.

Ed

Asked by edrcpa 2 years ago

Answered by cor-el 2 years ago

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Unable to scroll to beginning of Youtube sub list

I used to be able to scroll to the bottom of my Youtube subscription list, to see the very first posted videos of all of my subscriptions, going back to the first days of… (read more)

I used to be able to scroll to the bottom of my Youtube subscription list, to see the very first posted videos of all of my subscriptions, going back to the first days of Youtube in 2005. Granted, not all of the videos would show up, and I don't know if that is a Youtube problem or a Firefox problem, but most of the videos would be there. Now, after going back less than a year in the archive, the scrolling just kind of peters out. Firefox becomes unresponsive to any key press or mouse click, and all I can do is quit the program. What has changed? Has Firefox gotten even worse at memory management? it was always a total pig with memory, but has it reached the point where it just plain malfunctions and can't recover? If that is the case, then Firefox devs had better get their spit together and work on optimization. I really don't want to have to start using Edge, thank you, no. I only use Edge to view PDFs.

Asked by gridsleep 5 months ago

Answered by gridsleep 5 months ago

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Firefox closes immediately after opening it

Hello! I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 min… (read more)

Hello!

I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 minutes and then it happens again.

Asked by chillestyt 1 year ago

Answered by chillestyt 1 year ago

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Unable to play Videos on Reddit

Hi, I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: http… (read more)

Hi,

I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#search but nothing seems to work.

Thanks

Asked by ghostsview 1 year ago

Answered by ghostsview 1 year ago

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Firefox Memory Leak Microsoft

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details. Someone knows why? … (read more)

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details.

Someone knows why?

Asked by SuperFurias 10 months ago

Answered by SuperFurias 10 months ago

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firefox hangs when searching on google or connecting to websites.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to website… (read more)

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

Asked by coreyhooe 7 months ago

Answered by coreyhooe 7 months ago