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Google sponsored links not working in Firefox, works in Chrome and Edge

Google sponsored links (those on top of a Google search for a product) not working in Firefox, works in Chrome and Edge. The example link below uses googleadservices.com,… (read more)

Asked by willy6560 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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facebook messenger from today I'm unable to send Voice messages

From today 4 march when I try to record a voice message on chat from facebook appear an error saying an error as occurred. On Chrome it work, from facebook app it work I… (read more)

From today 4 march when I try to record a voice message on chat from facebook appear an error saying an error as occurred. On Chrome it work, from facebook app it work

I even tried other facebook ids and firefox profiles and ever the same. Even disabled the anti popup ublock

In all case I haven't added any conf or adon or other inside firefox, I use same conf as ever and from many years.

Today messages from microphone in chat does not work and facebook say an error occurred Is written in italian but say what I said

Asked by Al 1 year ago

Answered by Al 1 year ago

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HTTP Status 403 Forbidden despite clearing cache, cookies, site data and using Troubleshoot mode

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website: The page isn’t redirecting p… (read more)

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

Asked by Ulysses41 1 year ago

Answered by cor-el 1 year ago

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Firefox does not appear in volume mixer in Windows 11

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro. All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mix… (read more)

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

Asked by Wolfgang-Hannover 1 year ago

Answered by Wolfgang-Hannover 1 year ago

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Error 400 - Bad Request The request could not be understood by server due to malformed syntax.

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home hea… (read more)

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home heading and I receive the following message returned.

Bad Request The request could not be understood by server due to malformed syntax.

I have used MS EDGE browser and do not get the same problem, it log's-on OK.

As such it seems that it is a Firefox problem.

Asked by Brian E 2 years ago

Answered by cor-el 2 years ago

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ERROR 1005: ACCESS DENIED........ASN 9009

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses … (read more)

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses which are blacklisted. This has been checked with blacklist services such as DroneBL. I am not using a VPN. I constantly clear cache & cookies from Firefox and then restart the computer. I am not ignorant or stupid. Why is Firefox using blacklisted ip addresses? Is it because of M247? Is there any way around this extremely annoying problem? Thank you for your response.

Asked by opsec789 3 years ago

Answered by jscher2000 - Support Volunteer 3 years ago

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After update 121 all logins are gone

Hi everyone, so I just started firefox on windows 10 and updated it to version 121 and after that all my saved passwords are gone. Completly. Tried to restore them over… (read more)

Hi everyone,

so I just started firefox on windows 10 and updated it to version 121 and after that all my saved passwords are gone. Completly. Tried to restore them over my ios firefox but because of the sync feature it had already replaced the saved passwords there too. What is odd, that I am still logged in on couple of websits but the login data for them is nowhere to be found... Ofc I don't have any backup so I am probaly screwed here. I don't understand how that could happen in the first place... Has someone else experienced this or mabye has any advice how to resolve this? Any help would be appreciated.

Kind regards Fabian

Asked by trefail 1 year ago

Answered by Paul 1 year ago

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Firefox not playing youtube videos in normal mode

I am running Firefox v 120.0 (64bit) on Windows 10 Pro version 22H2 OS build 19045.3570 and today Firefox has stopped playing the video track on youtube videos or any vi… (read more)

I am running Firefox v 120.0 (64bit) on Windows 10 Pro version 22H2 OS build 19045.3570 and today Firefox has stopped playing the video track on youtube videos or any video that is embedded in a page. Audio works but the screen just shows a blank field of green. The progress bar will show frames from the video. IF I run Firefox in trouble shooting mode the videos play as normal with video and audio tracks.

I have already refreshed fire fox and uninstalled and reinstalled it but the video track is still a blank field of green in both full screen and small screen modes.

Anyone have any ideas on what configuration setting may be causing this? Thanks in advance, Brocky

Asked by BrockyTaz 1 year ago

Answered by cor-el 1 year ago

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error message-The page isn’t redirecting properly

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a co… (read more)

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies. This is a persistent problem happening every few days. I have sent messages before to PBS and Firefox with no response. I have cleared cookies and added PBS to Firefox as a site to always accept cookies. I can access the site using Chrome but I would prefer Firefox. Is there anything that can be done?

Asked by llcwml 1 year ago

Answered by llcwml 1 year ago

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The Page Isn't Redirecting Properly Error

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error … (read more)

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Asked by soalivetoday 1 year ago

Answered by soalivetoday 1 year ago

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Cross Origin Request Blocked

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything wo… (read more)

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything works as it should even if I install all the same plugins. I have tried changing security..cross_origin in about:config and it makes no difference.

I have a lot of tab groups and sorting in my default profile, so I'd prefer not to have to set that up in a new profile. Importing to a new profile ends me up with the same issue as above.

This error is profile specific and I am wondering if anyone knows the specific profile files that I could regenerate, delete or replace to tackle this cross origin blocking.

Also I've disabled all my plugins, and enhanced tracking protection on the default profile and it still does not work..

Thanks.

Asked by Jay 1 year ago

Answered by zeroknight 1 year ago

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Firefox displays html code on .xml page instead of rendering text

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should. There is nothing wrong… (read more)

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should.

There is nothing wrong with the page, as it is rendered perfectly in Chrome.

In addition, this page doesn't display at all on the phone. When I click on the link it asks me to download it and then asks me which app I want to open it with - instead of simply rendering the page.

I have seen some old threads on this topic, it looks like this issue haven't been resolved for few years.

My question is not just about fixing it in my browser but at the root cause. This page is the RSS feed of my podcast which many people want to access and many use Firefox as their browser. Unless I tell everyone to use Chrome instead.

Can someone help? thanks.

Asked by etcetera777 1 year ago

Answered by etcetera777 1 year ago

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"This file contains a virus or malware." download popup won't go away

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Window… (read more)

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Asked by Pat H 3 years ago

Answered by Pat H 3 years ago

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Failing Automatic Session Restore on App Launch

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to neve… (read more)

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to never see this message again, but after installing a new version on Ubuntu today, I see the same familiar message. This is not linked to a computer, or an operating system because I've seen this on both Ubuntu and Mac. If Firefox could literally just click the button that would be awesome.

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Asked by Matt Anderson 1 year ago

Answered by zeroknight 1 year ago

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virtual Console of dell idrac 8 not working

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in … (read more)

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in previous versions of Firefox. I can't tell from which version it stopped but it's not long ago. Also idrac 9 console works fine in Firefox When trying to open console idrac 8 in Chrome it works fine Any idea what could be causing it? Any config switch to tweak?

Asked by markatdxb 1 year ago

Answered by zeroknight 1 year ago

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Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (read more)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Asked by Felix 1 year ago

Answered by zeroknight 1 year ago

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Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (read more)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Asked by Jay 1 year ago

Answered by Jay 1 year ago

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DNS setting issue with particular website

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I… (read more)

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I could find to fix it. Setting DNS to Increased Protection fixed it. It's partly just curiosity but also concern that I'm asking if there is an issue that should be addressed.

The basic scenario: could not access one particular domain only in FF on one computer. No problems with FF on other devices and no problem with other browsers on the computer in question. Configuring DNS settings to Increased Protection is the only thing that allowed me to access that site (which happens to be the org I work for). So the setting is only necessary on this device and only for that domain.

What's the explanation or solution for ensuring I don't have other DNS issues, or something else, that will be a problem later?

Asked by lifespan 1 year ago

Answered by lifespan 1 year ago

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Firefox not preventing sleep

Hello, I have a problem with Firefox on Linux, doesn't seem to be distro specific as I've tried Manjaro/Ubuntu/Neon, when using KDE in that when listening to music on Yo… (read more)

Hello,

I have a problem with Firefox on Linux, doesn't seem to be distro specific as I've tried Manjaro/Ubuntu/Neon, when using KDE in that when listening to music on YouTube music my computer will go to sleep after the elected time. On KDE you can see which applications are preventing sleep and/or screen lock, other applications are listed here but not Firefox.

When playing a video everything works as expected.

I would investigate myself, but I don't know where to start so if someone can point me in the right direction or offer any insights?

Currently using: KDE Neon KDE 6.0 Kernel 6.5.0-21 Wayland

Asked by dclark16 1 year ago

Answered by zeroknight 1 year ago