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Firefox keeps crashing at startup

Hi, My name is Julio. I'm from Brazil and i'm using Ububtu 18.04 LTS OS. After an update/upgrade routine firefox have started to crashing at startup. I've tried almost e… (read more)

Hi,

My name is Julio. I'm from Brazil and i'm using Ububtu 18.04 LTS OS. After an update/upgrade routine firefox have started to crashing at startup. I've tried almost everything avaible on mozilla's support webpage (https://support.mozilla.org/pt-BR/kb/falhas-do-firefox-solucione-previna-e-obtenha-ajuda#w_peca-ajuda-para-solucionar-esta-falha). I've already removed manually the folder .mozilla (~/.mozilla) and tried a clean install using different ways: ubuntu repository, comand line (sudo apt install firefox), synaptic repository, downloading the firefox-89.0.tar.bz2 file on firefox webpage... and nothing have worked for me. I can't access the troubleshoot mode (the app crashes before that). When i ran firefox on comand line the outcome is:

ExceptionHandler::GenerateDump cloned child 12536 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Despite the information avaible on support webpage, i couldn't find a folder ~/.mozilla/firefox/Crash Reports/submitted. I've found just text files: LastCrash and submit.log (and another stuffs).

Follows the content of submit.log file:

[dom 06 jun 2021 23:10:29 -03] Crash report submitted successfully [dom 06 jun 2021 23:13:31 -03] Crash report submitted successfully [dom 06 jun 2021 23:16:23 -03] Crash report submitted successfully

And the content of LastCrash is:

1623033026

Could somebody help me, please?

Asked by rochajcs 5 days ago

Last reply by rochajcs 22 hours ago

New windows are sometimes locked on a previous URL.

New windows sometimes have previous URL's in them even though I've set them to open Blank in Settings. Once these open sometimes I cannot type a new URL. Nothing happen… (read more)

New windows sometimes have previous URL's in them even though I've set them to open Blank in Settings. Once these open sometimes I cannot type a new URL. Nothing happens after using Alt_D which usually highlights the Address Bar for entry of a new URL. I can't even highlight it by clicking with my mouse. Its like its locked into the previous address. The last one was a bank. And I can't even open a new tab from this window. Control_T opens a new tab in the original window defeating the whole purpose of segregating your work in different windows so you can group numerous tabs.

Asked by moz2u 22 hours ago

What a mess after some firefox update

Everything was running JUST FINE before i turned on my laptop to find things had changed without my permission. Im just a basic man, not an I.T SPECIALIST. I just want to… (read more)

Everything was running JUST FINE before i turned on my laptop to find things had changed without my permission. Im just a basic man, not an I.T SPECIALIST. I just want to get on the net, thats it! Is that too much to ask seeing that with free will we chose Firefox, but its no better than any Microsoft crap. Takes hours to correct, if at all what these fools do to my routine online after their stupid updates. These fools must expect that everyone is a qualified proffessional who has plenty of time to fix this update mess. Its not the case FYI Firefox staff. And this stuff has been going on for years too and looks set to never end. Why cant my home page remain the same because guess what, it WAS working great until this so called update. What a mess.Firefox have caused me.

How the hell do i get my ORIGINAL, UNALTERED HOME PAGE BACK? Home tab disapeared as well which is common i see and has been going on for years now without an end in sight.. We seem to be the ones wiping Firefoxs arses, like little babies.

JUST SOME FRIENDLY INTELLIGENT ADVICE. HOW ABOUT DOING UPDATES WITHOUT TURNING EVERYTHING UPSIDE DOWN. Probably too much common sense for people today. Best thing is to just keep this internet to a minimum or you will be tearing youre out regularly.

Thanks Firefox for wasting my time on numerous occasions. Im very grateful for your expertise.

Asked by ppimms09 1 day ago

Last reply by orange 1 day ago

Unable to open Youtube. Any solution

I am unable to open youtube. Any idea how can I fix it. I am getting below message Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_E… (read more)

I am unable to open youtube. Any idea how can I fix it. I am getting below message

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by kuljeet.singh49 2 days ago

Last reply by cor-el 1 day ago

Cannot load page to manage Firefox account

Any time I try to manage my Firefox account, the page doesn't load and instead tells me "General application error. Something went wrong. Please try again later." without… (read more)

Any time I try to manage my Firefox account, the page doesn't load and instead tells me "General application error. Something went wrong. Please try again later." without fail.

Asked by wackocrazyguy 1 day ago

Last reply by cor-el 1 day ago

Clicking Basic Media Website Buttons Freezes Entire Computer

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I ca… (read more)

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I can't close apps, speak on communication apps like Discord, nor can I even close the tab. I've tried troubleshoot mode, verifying browser file integrity, turning hardware acceleration off, and using older versions of Firefox and the issue seems to persist no matter what I do, I happen to really like this browser and I really want to try and find a solution for these issues. I am always running the latest version of Firefox (90b5) and use windows 8.1. When recording some of my performance data it seems the issue uses all the power my CPU (i-5 6600k) is able to offer. I don't know how to fix this and would really appreciate any help, thank you in advance.

If it helps: https://share.firefox.dev/3pzodOU

Asked by rydawgspam 1 day ago

Last reply by rydawgspam 1 day ago

firefox crashed every i trying to upload something with browse button

why every time I upload a file, firefox crashes. I've tried running the troubleshooting the problem is still there, my firefox version is up-to-date this is my report ID … (read more)

why every time I upload a file, firefox crashes. I've tried running the troubleshooting the problem is still there, my firefox version is up-to-date

this is my report ID : bp-9b2952cf-32f7-4838-b8ee-139b80210611 bp-2d34c8d9-aa8b-4204-89ca-ea6e60210611

Asked by Rahmat Prayogo 1 day ago

Last reply by FredMcD 1 day ago

FIREFOX 88.0.1

My copy is totally unresponsive. I am getting error "Gah! your tab has crashed". I have tried everything I could on the net but to no avail. Urgent help requested. I am h… (read more)

My copy is totally unresponsive. I am getting error "Gah! your tab has crashed". I have tried everything I could on the net but to no avail. Urgent help requested. I am hopelessly dependent on Firefox and can't think of using another browser.

Asked by bappa_21 2 days ago

Last reply by FredMcD 1 day ago

Videollamada en FB Messenger no funciona

Cuando trato de iniciar una videollamada, me aparece este error: ___________________________________ Se produjo un error Reinicia Firefox o la computadora. Para obtener m… (read more)

Cuando trato de iniciar una videollamada, me aparece este error: ___________________________________ Se produjo un error

Reinicia Firefox o la computadora. Para obtener más sugerencias de solución de problemas, visita nuestro servicio de ayuda.

Si el problema continúa, avísanos. Reportar un problema ____________________________________

Ya tiene permisos de cámara y micrófono, reinstalé incluso Firefox y nada, ya probé con Chrome y si funciona, qué puedo hacer? gracias.

Asked by SolidCapo 1 day ago

Firefox (and other Browsers) will always crash on specific websites and pages, such as Youtube History.

Just started Crashing one day after startup. Ive tried a full fresh install of Firefox and still keeps happening. Ive updated my graphics driver for my graphics card and … (read more)

Just started Crashing one day after startup. Ive tried a full fresh install of Firefox and still keeps happening. Ive updated my graphics driver for my graphics card and updated firefox to last updated.

bp-e743b9a2-b08c-410e-bcc8-811970210610 6/10/2021, 3:00 PM View bp-4248c041-8701-4141-a53b-9f3bf0210610 6/10/2021, 3:00 PM View bp-30875c3e-4f56-4434-aa37-a55380210610 6/10/2021, 3:00 PM View bp-6253aac0-3823-4c95-b7fa-79fb80210602 6/2/2021, 2:04 PM View

Asked by Dragonhatch1 1 day ago

Last reply by FredMcD 1 day ago

No carga la página de American Express / AMEX site not working

Trato de entrar a la página de American Express, pero en primera le cambia la tipografía a una horrible, y luego trato de loggearme y se queda en blanco la página, ya int… (read more)

Trato de entrar a la página de American Express, pero en primera le cambia la tipografía a una horrible, y luego trato de loggearme y se queda en blanco la página, ya intenté en modo resolución de problemas y también cambié la tipografía y ni una ni la otra se han corregido.

En pocas palabras intenté todo lo que viene aquí y nada: https://support.mozilla.org/en-US/questions/1316294 ________________________________________________________________ I've been trying to enter the AMEX site, but in first place, it changes the typography, and then i try to log in but the page stays in white, i've tried problem solving mode and also changed typography and either have been corrected.

In a few words, i've tried everything from this topic and nothing: https://support.mozilla.org/en-US/questions/1316294

Asked by SolidCapo 6 days ago

Last reply by SolidCapo 1 day ago

Can't use backticks "`" anywhere in Firefox.

So I've got a 60% keyboard, and I have backtick mapped to Win+Escape. This works fine in every other browser/application that I've tested it in, but Firefox just doesn't … (read more)

So I've got a 60% keyboard, and I have backtick mapped to Win+Escape. This works fine in every other browser/application that I've tested it in, but Firefox just doesn't want to take it; I don't know if there is a default binding that's taking over or if the super key is explicitly ignored, but absolutely nothing happens when I press the combo. This is particularly annoying when I'm trying to type out code fences on Slack/Discord.

Any insight would be much appreciated.

Asked by Tristan 1 day ago

Firefox will not navigate to Youtube Music when the link is clicked or entered manually

YouTube Music (music.youtube.com) is inaccessible via the regular window of Firefox. However, I can access YouTube Music via a 'private' Firefox window. This started oc… (read more)

YouTube Music (music.youtube.com) is inaccessible via the regular window of Firefox. However, I can access YouTube Music via a 'private' Firefox window. This started occurring during penultimate update to Firefox.

If I search for YouTube Music, a link appears, but when I click the link literally nothing happens. The page remains as is.

Asked by hgrwb 1 day ago

Last reply by FredMcD 1 day ago

Firefox is not uploading images correctly

I usually use firefox as my main browser but of late it has become a mess for me as anytime i upload an image (whether it be JPG or PNG or otherwise) the result is the sa… (read more)

I usually use firefox as my main browser but of late it has become a mess for me as anytime i upload an image (whether it be JPG or PNG or otherwise) the result is the same the image is not uploaded correctly or is corrupted beyond comprehension. I used MS Edge to see if my connection was the problem but its not so in the end i tried reset, re-installation and even a new account and still the problem persists. The image is reference to my problem. Please help.

Asked by Jilted Arts 1 day ago

Memory Leak when viewing YouTube videos on faster speeds

I've noticed that after watching YouTube on any speed greater than 1x starts to consume more and more memory on my system which does not go away until a restart occurs. T… (read more)

I've noticed that after watching YouTube on any speed greater than 1x starts to consume more and more memory on my system which does not go away until a restart occurs. This is repeatable and occurs when in private mode without any extensions enabled. I've done this on Chrome with the same extensions enabled as well as a fresh Edge and this problem does not occur. I am running Windows 10 Home Version 19043. The leaked memory gets put into Desktop Window Manager when viewed in task manager, but I have isolated it to Firefox by launching in safe mode without any other programs running and seeing the lead occur as soon as I start viewing a YouTube video at faster speeds.

Asked by boats303 1 day ago

Google meet hangs in firefox after few minutes joining a meeting.

Google meet hangs in Firefox after few minutes joining a meeting. Have tried to fix it by clearing cookies and cache, but it doesn't help. But the Meet is working fine i… (read more)

Google meet hangs in Firefox after few minutes joining a meeting. Have tried to fix it by clearing cookies and cache, but it doesn't help. But the Meet is working fine in others browsers . My Firefox is also updated to recent version.

Asked by vaibhavcoolboy2017 2 days ago

Last reply by FredMcD 2 days ago

FF89 Crashed, Then Hang With White Window

After seeing so many problems with ver 89 reported here, and with my own font display problems, I still forgot to remind my wife not to update firefox on her pc. So, she … (read more)

After seeing so many problems with ver 89 reported here, and with my own font display problems, I still forgot to remind my wife not to update firefox on her pc.

So, she updated, started using, then firefox crashed. After killing task, firefox loaded up on a white blank window. Troubleshoot mode or whatever also gives a blank, even after restarting windows.

Uninstalled 89, downloaded ver 88 and installed. Had to say goodbye to her bookmarks, saved login etc. To my horror, when I went into options to disable auto update, it was already downloading 89! Even after changing it and exiting firefox, it still updated to 89!

Uninstalled 89 and reinstalled 88 again. Disconnected internet before running firefox so that I could change the update setting first. What a hassle. Can someone with powers here tell firefox devs to not beat the purpose of reverting to previous versions...

Been a loyal Firefox user since the time of Netscape... Really sad to see another very problematic version... Hope the mvp volunteers and top contributors here can compile our issues and submit to the devs...

Asked by clixty 2 days ago

Last reply by Seburo 2 days ago