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Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 5 hours ago

Last reply by Terry 55 minutes ago

Firefox consitently crashes on exit. Takes several minutes to open next time.

Running Firefox 103.0.2 (64 bit) over windows 10 on a Dell Latitude E5440. At the end of the day, I close Firefox. It takes several minutes for the 8 or so processes tha… (read more)

Running Firefox 103.0.2 (64 bit) over windows 10 on a Dell Latitude E5440.

At the end of the day, I close Firefox. It takes several minutes for the 8 or so processes that linger in the system to exit. 2 minutes after that, I get the Firefox Crashed pop-up. I always send the crash report.

On restart, Firefox takes 3-5 minutes to load data from contile-images.services.mozilla.com before I can actually use the browser.

This happens daily, whether Firefox is the first or last application closed, or whether I wait several minutes after everything else is closed before I close Firefox.

Are there settings I can change to prevent this?

Thanks,

--j

Asked by jade8 9 hours ago

Last reply by cor-el 3 hours ago

Developer Edition Crashing

As of 16 August Firefox Development Edition continually crashes. Firefox standard is fine. Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download a… (read more)

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Asked by julian11 14 hours ago

Last reply by julian11 5 hours ago

browser.download.lastDir.savePerSite does not work

When downloading files, Firefox no longer remembers the directory path the file was previously saved to on a per-URL basis. Previous Firefox behavior: #1. download file … (read more)

When downloading files, Firefox no longer remembers the directory path the file was previously saved to on a per-URL basis.

Previous Firefox behavior: #1. download file from website "aaaa.com" to a folder on your computer, "user/frank/companies/aaaa/". #2. download file from website "bbbb.com" to a folder on your computer, "user/frank/companies/bbbb/". #3. Now, go back to the website "aaaa.com" and attempt to download another file. Firefox used to present the previously used directory for this particular URL, in this case, "user/frank/companies/aaaa/" - but instead, now it presents the most recently used directory path, which was "user/frank/companies/bbbb/".

This issue has appeared before and the advice to fix it was to go about:config, search for browser.download.lastDir.savePerSite and make sure it is set at TRUE. I have done this, but the issue remains: Firefox no longer remembers saved file directory paths on a per-URL basis.

MacOS 11.6.6 (Big Sur); Latest Firefox (103.0.2) Attempts to fix: Safe Mode - issue still present; Refresh Firefox - issue still present

Is there any advice on how to fix this problem? - Thxs.

Asked by gvmelbrty 6 hours ago

Developer Edition Crashing

As of 16 August Firefox Development Edition continually crashes. Firefox standard is fine. Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download a… (read more)

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Asked by julian11 13 hours ago

Last reply by Paul 7 hours ago

Firefox Developer Edition crashes on startup, even in troubleshooting mode

I tried a clean Firefox Dev install On MBP M1 2020 Monterey 12.5 MacOS is up to date. Crash ID bp-63427f0f-a1fc-45b0-84da-46f710220816 Crash report AdapterVendorID: … (read more)

I tried a clean Firefox Dev install On MBP M1 2020 Monterey 12.5 MacOS is up to date. Crash ID bp-63427f0f-a1fc-45b0-84da-46f710220816

Crash report AdapterVendorID: 0x106b AvailablePhysicalMemory: 4841553920 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20220811191329 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1660673653 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: devtools.inspector.compatibility.enabled GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1660616909 MacAvailableMemorySysctl: 87 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1660673624 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 538312704 ReleaseChannel: aurora SafeMode: 1 SecondsSinceLastCrash: 152 StartupCrash: 0 StartupTime: 1660673624 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20220811191329","version":"104.0","vendor":"Mozilla","displayVersion":"104.0b9","platformVersion":"104.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.6.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2880,"screenHeight":1800,"scale":2},{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro17,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.newtabpage.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1659887702,"media.gmp-gmpopenh264.lastDownload":1659887702,"media.gmp-gmpopenh264.lastUpdate":1659887702,"media.gmp-manager.lastCheck":1660617143,"media.gmp-manager.lastEmptyCheck":1660617143,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:ddg@search.mozilla.org","name":"DuckDuckGo","origin":"default","submissionURL":"https://duckduckgo.com/?t=ffsb&q="}},"profile":{"creationDate":19198,"firstUseDate":19198},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"webcompat-reporter@mozilla.org":{"version":"1.5.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"webcompat@mozilla.org":{"version":"104.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19198,"updateDay":19198},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"tcp-rollout-aurora-phase-iii-tcp-on-by-default-for-100-aurora-profiles":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"6999ed06-b4b8-43ff-9815-7527485c4476"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPhysicalMemory: 17179869184 UptimeTS: 29.833333333333332 Vendor: Mozilla Version: 104.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by cfairhurst1 8 hours ago

Last reply by Paul 7 hours ago

I can't get my FF Dev Edition to open without crashing

Please help, I rely heavily on FF Dev Edition for my job. I'm a web dev. I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, st… (read more)

Please help,

I rely heavily on FF Dev Edition for my job. I'm a web dev.

I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, still crashes... I've tried manually installing all over again, still crashes...

Please help. I looked at the crashes tab but don't know what to make of it. The crash ID from my last crash is:

BDEC3386-ECDF-4B5B-824B-6AC9CD19C6F7

Let me know if you need anything else - thanks in advance! John

Asked by John Schulz 8 hours ago

Last reply by Paul 7 hours ago

Won't correctly load amazon's website.

I've tried "refreshing Firefox", CTR+ALT+DEL to end program, but it still doesn't load Amazon's page. I have attached a screenshot of how it loads. Nothing is able to … (read more)

I've tried "refreshing Firefox", CTR+ALT+DEL to end program, but it still doesn't load Amazon's page. I have attached a screenshot of how it loads. Nothing is able to be clicked on, and on other Amazon pages its just words with almost no images.

Asked by cyclist5000 7 hours ago

  • Solved

Weird text over content

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it mak… (read more)

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it makes it difficult to use websites and often I switch browser to Edge just to get work done on that website. How do I fix this? Or is it just a bug with this latest Firefox version [103.0.2 (64-bit) for Windows 10]?

Asked by S 12 hours ago

Answered by jscher2000 - Support Volunteer 10 hours ago

Images are not loading in mac

Hi My website Images are not loading in mozilla firefox (mac) and Firefox private browser (windows 11) ,for all other browsers like safari,chrome its working properly.… (read more)

Hi

  My website Images are not loading in mozilla firefox (mac) and Firefox private browser (windows 11) ,for all other browsers like safari,chrome its working properly.

If i do any of the following scenario's ,the images start showing up

 1. If i hard reload my website page on firefox ,the images showing up 
 2. If i just click any css style in inspect element(under filter styles), the images showing up 

And i m not getting any errors or warnings

Sorry i can't share my code or screenshots here

Asked by ahamed.siraj90 13 hours ago

Firefox making excessive connections to 1e100.net domain

Recently, I've seen Google searches slow down. At first, I took it as problems at Google. However, when Google started to ask me to verify I am a human more often than no… (read more)

Recently, I've seen Google searches slow down. At first, I took it as problems at Google. However, when Google started to ask me to verify I am a human more often than not, I decided to investigate the matter.

NetLimiter is showing a HUGE number of connections Firefox is making to the 1e100.net domain. Even with an empty tab open only. Refer to this 1e100.net explainer article to understand what 1e100.net is and does.

Is anyone else seeing this or has something happened to my Firefox 103.0.2 (64bit build)? Bitdefender isn't telling me it has been infected with anything so...

How do I start Firefox in a safe mode? i.e. without extensions enabled. I want to try seeing whether if its one of my addons.

Asked by laugher 23 hours ago

Last reply by jonzn4SUSE 16 hours ago

Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (read more)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske 19 hours ago

Last reply by willjoe24421 18 hours ago

When I try to load gmail, since a recent update in July 2022, all that is rendered is a blank screen on Firefox.

Starting in July 2022, when I launch gmail at the usual url https://mail.google.com/mail/u/0/#inbox, My Gmail is a blank screen on Firefox. I cleared my cookies and … (read more)

Starting in July 2022, when I launch gmail at the usual url https://mail.google.com/mail/u/0/#inbox, My Gmail is a blank screen on Firefox. I cleared my cookies and always ensure I am using the latest update for Firefox. I tried disabling addons, clearing cookies, etc . Now, in order to access gmail, I have to use alternative browsers. Does anyone know if there is a current BUGZILLA issue opened for this problem (I looked earlier and could not workarounds or bug fixes for this - but, may have missed it in my search?) I noticed other reports of this issue from other Firefox users as well.

Asked by dcottle 19 hours ago

Last reply by dcottle 19 hours ago

Firefox 103.0 and 102.0 on Ubuntu 18.02 both break netflix playback. None of the previous workarounds appear to resolve the issue

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every tim… (read more)

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every time FF does this with each new release) in Chrome and Brave. All previous suggested work arounds do not resolve this issue.

Since no one answered this question the last 5 times people had to ask similar questions I will repeat this basic question.

Does Mozilla not test their updates prior to release?

Asked by nedj10 23 hours ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 3 days ago

Last reply by Joshua Xiong 23 hours ago

Screen Refresh

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 mac… (read more)

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 machine. Chrome and Edge do not have this problem on my machine, and I prefer Firefox so I wish you'd fix the issue instead of offering workarounds.

Thank you,

Nick Langdon, Sacramento

Asked by nlangdon 1 day ago

Last reply by cor-el 1 day ago

uBlock Origin on msn.com

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to … (read more)

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to use the element picker or element zapper, the entire page is selected when I hover.

I'm a novice using Firefox (up-to-date and also the latest version of uBlock Origin. uBO does work on other websites. Trying to report the problem on GitHub has not helped.

I'm on a Win 10 Pro 64 bit PC.

Thank you!

Asked by Harster 1 day ago