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  • Solved

since a week Firefox (100.0.1) slows down on a script at "wetransfer.com"

I can't no longer use "wetransfer.com" Their homepage does not load properly and no matter what I click on this page it starts using the CPU 100% and slows down everythi… (read more)

I can't no longer use "wetransfer.com" Their homepage does not load properly and no matter what I click on this page it starts using the CPU 100% and slows down everything and nothing happens anymore. I whitelisted this website in all privacy-extensions, and because in a flits I saw that "firefox essentials" was blocking something - despite the whitelist - I uninstalled it. To no avail. Firefox 100.0.1 (64 bits) under Windows 11 home 64 bits. How can I find out what is the problem ? Thanks for helping out.

Ferdinand

Asked by fam van dieten 20 hours ago

Answered by FredMcD 19 hours ago

crashing all the time as well as tab crashed

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I de… (read more)

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

Asked by allenshe 1 day ago

Last reply by FredMcD 2 hours ago

  • Solved

Can't download anything, dialog box never appears

Starting last night Firefox will not let me download anything. If I click on a download link, my Mac toolbar goes gray like normal, but no download dialog box ever appear… (read more)

Starting last night Firefox will not let me download anything. If I click on a download link, my Mac toolbar goes gray like normal, but no download dialog box ever appears. I have confirmed the dialog box isn't hiding behind any open windows on my desktop, and I have tried rebooting my system with no change.

Please help me fix this.

Asked by VincentBrick 11 hours ago

Answered by VincentBrick 6 hours ago

Google searches are freezing firefox

Google searches are occasionally freezing up Firefox and not processing. I'll type in my search, push enter and suddenly my entire desktop will hang, mouse will move slow… (read more)

Google searches are occasionally freezing up Firefox and not processing. I'll type in my search, push enter and suddenly my entire desktop will hang, mouse will move slowly and jerk around before regaining full control. Once control is regained, Firefox will no longer respond and must be force closed and relaunched.

It's getting exhausting to the point I've used Edge for searches just to not be bothered.

Let me know what information I can provide to make diagnosis easier. I understand intermittent issues are rough to troubleshoot.

Asked by niagra127 3 days ago

Last reply by Terry 6 hours ago

firefox continues to run and hold on to all memory after exiting application

Hours after exiting firefox, the application continues to run processes and hold on to the memory it was using when I exited the application. The only way to free the me… (read more)

Hours after exiting firefox, the application continues to run processes and hold on to the memory it was using when I exited the application. The only way to free the memory is to key the processes via Task Manager

Asked by p29436 1 day ago

Last reply by Terry 7 hours ago

Firefox takes an eternity to begin to load web pages on startup

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes … (read more)

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes or longer before it starts to load a web page! All I will see is blank white tabs with the hourglass icon until at some point many minutes later it decides to begin loading the pages.

I've tried different connection settings (No Proxy, System Settings, Auto-Detect, etc.) and that doesn't do jack. Neither does flushing my DNS, or trying to go to a site I've never visited.

Just now, as I was sitting here waiting for the effing browser to detect the connection, I even tried unplugging my Ethernet cable and it didn't realize there was no connection available for several minutes! This is extremely annoying.

I'm using Firefox 100.0.1 on Windows 7, but I've been dealing with issue for several releases, I want to say since at least pre-FF95. I have VPNs installed and their service processes run in the background but I don't use them. Also they don't affect the connectivity of anything else.

Asked by spcnmtry 9 hours ago

Last reply by FredMcD 9 hours ago

Print <ctrl-P>... Preparing Preview hangs

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the sa… (read more)

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

Asked by Bryan 2 days ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

firefox slows down- randomly

I've been using Firefox for over 10 years. Slows down to a halt. It happens when opening a new tab or googling. I hit enter and it stops working. I've reinstalled FF3 tim… (read more)

I've been using Firefox for over 10 years. Slows down to a halt. It happens when opening a new tab or googling. I hit enter and it stops working. I've reinstalled FF3 times and it keeps failing.

I have virus protection and I'm running it without firewall. I'm on windows 10.

Thanks for any help.

Marcos

Asked by Oblomurg 1 day ago

Last reply by FredMcD 12 hours ago

  • Solved

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (read more)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Asked by lalucher6 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Add-ons don't work, and tabs crash, since update to F36

$ dnf list installed | grep firefox firefox.x86_64 100.0-4.fc36 Since upgrading to Fedora 36, Firefox seems to have stopped being stabl… (read more)

$ dnf list installed | grep firefox firefox.x86_64 100.0-4.fc36

Since upgrading to Fedora 36, Firefox seems to have stopped being stable at all. Having any add-ons enabled causes webpages to frequently break. Even in troubleshooting mode, I get a tab crash immediately on start, and infrequently during later browsing.

Troubleshooting mode has the same issues, trying a completely clean profile has the same issues. Chromium works with no issues.

See tab crash report here: https://pastebin.com/wNPFhpgN

Asked by zoknozelte 20 hours ago

Answered by FredMcD 19 hours ago

Updates

My pc must have updated recently and now I can't get my game to load. I also have been getting notifications that many of my accounts don't recognize my computer anymore.… (read more)

My pc must have updated recently and now I can't get my game to load. I also have been getting notifications that many of my accounts don't recognize my computer anymore. What happened?

Asked by dprodarte 13 hours ago

Last reply by Dropa 13 hours ago

Google Products

Lately, there are times when I try to use Google Products like Maps and nothing happens. I'll type a key word to do a search or type google maps in the Firefox search ba… (read more)

Lately, there are times when I try to use Google Products like Maps and nothing happens. I'll type a key word to do a search or type google maps in the Firefox search bar and there is no response. It's not a Google issue as the products will work if I switch browsers. It doesn't happen all the time but has been happening more frequently lately. When it does, I always check to make sure Firefox is up to date. Any suggestions? Thanks.

Asked by tgditmer1 15 hours ago

Last reply by cor-el 14 hours ago

Unable to play Twitter/Reddit/Facebook Video and GIFs on Firefox 99.0.1 (64-bit)

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit). I am able t… (read more)

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit).

I am able to play videos on Youtube but no video or GIF is playing on Twitter/Reddit/Facebook.

I have installed media codecs as per this fedora help

My autoplay setting look like as per the attached image. I do not have any extensions except Bitwarden on Firefox.

I also tried playing videos on Firefox 100 by downloading it directly from firefox website but faced the same issue.

Asked by Bhanu Magotra 1 day ago

Last reply by cor-el 15 hours ago

Videos will play the audio content but no video in both Facebook and Youtube

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playin… (read more)

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playing time bar at the bottom of the video I can see stills of what would be that part of the video but no video as it plays. Same thing happens in You tube.

Asked by karenap54 16 hours ago

Last reply by cor-el 16 hours ago

  • Solved

Picture-in-picture stays in full screen

My picture-in-picture remains in full screen, even if I double click with my mouse. When I click the ESC button it just closes completely. I have restarted both Firefox a… (read more)

My picture-in-picture remains in full screen, even if I double click with my mouse. When I click the ESC button it just closes completely. I have restarted both Firefox and my computer, but I keep getting the same problem. Not just in YouTube either, also on other websites.

Asked by lynn_witje 21 hours ago

Answered by cor-el 18 hours ago

Getting access denied, looks like website is perceiving me as someone suspicious.

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I wen… (read more)

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I went to Apple store last weekend for phone and they said I should use Safari for info security, so I made that default on my Mac Mini (where I'm writing now) for a couple days, but then got blocked from a website where I plan to apply for a job, so I went back to Firefox, after I read articles saying that Firefox is more secure. I am using a VPN, so is that part of the problem ? (shouldn't be, because I have had that for a year or so). I don't know what to do, and it is after 12:45 am now, and I have to go to bed, have to get up for work in 6 hours. I hope someone has some help for me when I log in tomorrow. I hope that I have not been hacked. Thanks for reading!

Asked by brianarc1 1 day ago

Last reply by cor-el 19 hours ago

  • Solved

Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 weeks ago

Answered by Chris Ilias 20 hours ago

Choppy video in Firefox, unlike Chrome

Video, including TV-channels is always choppy in Firefox due to disk swapping. I have just refreshed the browser and it did not help to any extent. However, if I open the… (read more)

Video, including TV-channels is always choppy in Firefox due to disk swapping. I have just refreshed the browser and it did not help to any extent.

However, if I open the same video in Chrome, it is smooth, always (!) And I do not close Firefox - it is still running in parallel to Google's browser, increasing swapping needs of the system (but it is not a problem for Chrome at all).

Please let me know what I can try here. The problem is probably in the method of data caching on disk in Firefox.

Thank you!

Asked by DVS75 1 day ago

Last reply by Dropa 1 day ago

firefox error message:: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. :: I have used the task manager to end it ; I have deleted it and re downloaded it; what shall I do next?

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. what is the fix for this ; I have closed it with task mana… (read more)

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

what is the fix for this ; I have closed it with task manager. I have deleted it and reinstalled it. same error message. what shall I do next?

Asked by Gilead 1 day ago

Last reply by FredMcD 1 day ago