Firefox
Crashing crashing crashing. Tried all instructions. Deleted all folders. Uninstalled. Rebooted and then reinstalled. NADA.
Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: fir… (read more)
Problem signature:
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: firefox.exe Fault Module Version: 71.0.0.7275 Fault Module Timestamp: 5de4f320 Exception Code: c0000005 Exception Offset: 0000000000011579 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 2544 Additional Information 2: 25449d3bb174a5a3235cd4834357e789 Additional Information 3: 20d4 Additional Information 4: 20d46540fac115652f26a3af0f46a187
Lockwise in FF 71.0 64bit recording asterisks as password? On "no username" UID? Thanks
I clicked the green "Automatically add" button for "Troubleshooting information:" just below this text box, and it took me to a dead page, and lost everything I had typed… (read more)
I clicked the green "Automatically add" button for "Troubleshooting information:" just below this text box, and it took me to a dead page, and lost everything I had typed (yeah, rookie mistake on my part, fine)... the landing page address: https://addons.mozilla.org/firefox/downloads/latest/426841/addon-426841-latest.xpi ..
.. with text: "
Add-ons
We're sorry, but we can't find what you're looking for.
The page or file you requested wasn't found on our site. It's possible that you clicked a link that's out of date, or typed in the address incorrectly. "
..... and continuing on for a bit after that.
basic problem is described in subject line. I could gripe endlessly about prior disclosure, and how appalling it is to see this problem persist over several versions, but mostly I'm curious how it does not seem to have been asked / answered yet?
I will upload screencaps if needed, but I am going to a banking website, entering UID & password, and telling FF to update the password. Not only does it not update for that UID, instead putting it into the "no username" storage for this website, but it is storing asterisks (in the same amount as the actual password) instead of the password. Yes, I clicked on the little "eye" next to the password field under Tools.Options.Privacy .. and yes, I tried trusting and just using the stored password both for the UID (it kept the old password) and also for the "no username" and neither works. I can update the password manually when under Tools.Options.Privacy, but I do not have the time nor inclination to do this for hundreds of logins.
This is entirely unacceptable, and needs to be fixed post haste.
Now copying and pasting everything I typed here, because I fully expect that I'll click "Post Question" and all will be lost...
FF 71.0 64bit updated 09 Dec 2019 - Win7 home 64 bit .. hardly any addins/plugins as the ones I used have mostly been deprecated through all the updates.
My profile along with stored passwords has been carried forward through at least three years of updates with no problems, prior to Quantum.
I cant start Mozilla Firefox, terminating process doesnt work either.
Hey there, today i used my browser completely normal, everything worked just fine. After i started doing my Windows Updates though and also updated my Anti Virus Softwar… (read more)
Hey there,
today i used my browser completely normal, everything worked just fine. After i started doing my Windows Updates though and also updated my Anti Virus Software, Mozilla doesn't start anymore, I cant end the task/process either, not even via system32 cmd command (taskkill /IM firefox.exe /t /f) because it tells me that I don't have the necessary access to do that.
I need to fully restart my Computer to kill the process. When I start it in safe mode via windows+r run command (firefox -safe-mode) it started up once, and now it doesnt do that either.
I really don't know what exactly caused this and it started skyrocketing my blood pressure after I reinstalled it 4 times now and it still didn't working.
Google profile pictures not showing (lh3.googleusercontent.com)
Hi, Firefox is not showing the Google profile pictures (image1). - It works on other browsers. - I tried safe mode. - I restarted with addons disabled. - I cleared cache … (read more)
Hi, Firefox is not showing the Google profile pictures (image1).
- It works on other browsers. - I tried safe mode. - I restarted with addons disabled. - I cleared cache and cookies. - Browser is up to date.
nothing.
Any image from https://lh3.googleusercontent.com doesn't show. I get image2 when I right click "View image" on the profile pictures that don't show.
How can I fix this?
Thanks.
sub-pages from our nextdoor webpage do not display, watching the ststus in the lower right looks lime the should load and display. this is on my Macbook
On our Nextdoor webpage https://nextdoor.com/ (social media type), sub-pages do not display. The main page loads, but the links I click do not. I see the status in the lo… (read more)
On our Nextdoor webpage https://nextdoor.com/ (social media type), sub-pages do not display. The main page loads, but the links I click do not. I see the status in the lower left looking like it is loading, but it does not display. This happens on my Macbook Pro , bit works fine on my iMac and in Safari on my MacBook Pro. What setting is messed up? If I go to other sites, it works just fine?
Firefox crashes on webpage opening in New Tab since 69.0.0, random occurence, does not generate crash reports.
Hello, Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68… (read more)
Hello,
Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68.0, I cannot exactly remember, Firefox started to randomly crash when I opened a New Tab and tried either Googling or opening a webpage through the address bar. This crash does not create any crash reports, going to "about:crashes" does not reveal anything, neither are any crash reports stored locally.
I have tried running Firefox in safe mode, without extensions, deleting my cache files from APPDATA/Local, deleting my profile files from APPDATA/Roaming and a lot of other stuff I honestly cannot remember anymore, but nothing has helped. I even tried downgrading to 68.0, but I received some kind of big warning message and did not want to proceed.
The issue itself in essence is a full freeze, which sometimes takes a second until firefox crashes, but sometimes takes 15 seconds. During that time the only thing I can see in Task Manager is that Firefox has a "Very High" power usage, which is bizarre, since I am not even running it on a notebook (i7-9700K factory clock, RTX 2080S, 16GB DDR4 RAM). As said, it never produces a crash report, so I have been reluctant in reporting it in the past. And since it is random and can take many hours to occur (or can occur first thing after I turn on PC and open Firefox), it is basically impossible for me to record a video about it.
(While writing this, I went to look something in a new tab, tried opening my Gmail account and the crash occurred. Added a task manager screenshot about what I meant by power usage. Fortunately it allowed me to restore the session and I did not have to re-type the entire text)
From what I can gather, the issue started to happen around the time I switched over from GTX 1070 to RTX 2080 SUPER GPU. But I cannot really imagine how a GPU upgrade could influence Firefox stability. Even less so since the same Firefox issue has persevered through multiple GPU driver updates.
Hope you guys have some suggestions what to try here. Perhaps some changes in about:config that could help me out here?
Thanks in advance, Rasmus
Can't click log in on pandora (Flash Block?)
So when i go to click log in on pandora (desktop website) nothing happens. I ran a diagnostic and it said it detected a "Flash Block" (first time ever hearing about this)… (read more)
So when i go to click log in on pandora (desktop website) nothing happens. I ran a diagnostic and it said it detected a "Flash Block" (first time ever hearing about this) and Ive tried both turning flash off (pandora cant play without it apparently) and allowing everything from the Firefox options menu and its still saying its detecting a flash block.
Getting error "you must log in to this network before you can access the internet". even though we have internet connection and IE is working
We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgrad… (read more)
We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgradation of 69.0.2 version in citrix images.
Firefox Crashing
My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are s… (read more)
My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are some: downloading from another site; printing from email like emailed tickets; clicking on some items in Firefox Options, opening a second window in Firefox.. There seems to be no specific pattern. I have uninstalled & installed again several times. & I have also updated. Nothing helps or stops the crashing. It is very frustrating & inconvenient. I have run anti-virus & malware scans. I prefer Firefox to Chrome, but may have to change my default browser if this crashing problem cannot be fixed. Please advise. It might be useful if I could actually talk to someone. thank you. Jonathan Rose xxxxxxxx.xxxx@xxx.xxx xxx xxx-xxxx
(personal data removed by moderator; please do not post personal data on a public forum)
How do I reconstruct a profile?
My profile appears to be corrupted. Newly created bookmarks disappear when the session is ended and new one is started. If I create a new profile and copy the contents of… (read more)
My profile appears to be corrupted. Newly created bookmarks disappear when the session is ended and new one is started. If I create a new profile and copy the contents of the old one, the problems come with it. I've tried removing add-ons, but none seem to be the cause. Safe mode works, but that's not a long-term solution. I've reinstalled FF, but copying the profile brings the problems with it.
My latest attempt is to create a new profile and import bookmarks, creating a new places.sqlite file. I copied a variety of other files (prefs.js, extentions*, key3.db, key4.db) and so far everything still works.
There's one issue with extensions.json and extensions.sqlite. These point to the extensions directory of the old, corrupted profile. This works, but obviously is not desirable. It's easy to do a find/replace on the .json file, but without changing the the .sqlite file this breaks extensions. Fixing the .sqlite file is harder (at least for me), but do-able. Is that the right solution?
Or is there a better way to reconstruct a corrupted profile?
Persistent scroll problem on one site following a post-crash session restore
I don't normally save and restore sessions, but do have firefox set to restore the previous session in the event of a crash. Recently, following a power cut, such a sessi… (read more)
I don't normally save and restore sessions, but do have firefox set to restore the previous session in the event of a crash.
Recently, following a power cut, such a session restore occurred, correctly restoring all the pages I had open at the time (not many), and the scroll position within the page.
Since this happened, any page I open on one particular site (https://www.theguardian.com) now always scrolls to the end of the page, and I have to manually scroll back up to the top. Once loaded, you can scroll the page normally, but F5 refresh will reload the page and scroll to the end again. This effect is persistent across restarts, and I've not found a way to get rid of it.
I've tried simulating another crash with that site open, scrolled to the top, and I've tried enabling saving the session on exit and restoring on startup - none of this has changed anything. In both cases it restored the session and scrolled to the end.
Any suggestions as to where this effect might be coming from?
FireFox gives an error when accesing one specific website 'JBWEB000065: HTTP Status 500 -
The error only occurs in FF, the wab page is https://www.lorextechnology.com/ it works correctly in IE Version 11.0.160 and Chrome Version 78.0.3904.108 The attached file… (read more)
The error only occurs in FF, the wab page is https://www.lorextechnology.com/ it works correctly in IE Version 11.0.160 and Chrome Version 78.0.3904.108 The attached file is of the error. Its failng this morning (30th Nov 2019) - the site was OK yesterday
Firefox starts on CentOS 7.7.1908 but immediately goes defunct
I am having trouble running Firefox 68.2.0 on a fresh install of CentOS 7.7.1908. This happens whether or not a .mozilla/ directory exists. The problem happens when I … (read more)
I am having trouble running Firefox 68.2.0 on a fresh install of CentOS 7.7.1908. This happens whether or not a .mozilla/ directory exists. The problem happens when I invoke Firefox from the command line with or without the "-safe-mode" switch. No Firefox window come up.
Here's what the process listing looks like:
[cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep cgr 14109 12544 0 13:04 pts/2 00:00:00 /usr/lib64/firefox/firefox cgr 14118 14109 0 13:04 pts/2 00:00:00 [firefox] <defunct> [cgr@mypc ~]$ kill -KILL 14109 [cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep [cgr@mypc ~]$
[cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep cgr 14434 12544 0 13:29 pts/2 00:00:00 /usr/lib64/firefox/firefox -safe-mode cgr 14444 14434 0 13:29 pts/2 00:00:00 [firefox] <defunct> [cgr@mypc ~]$ kill -KILL 14434 [cgr@mypc ~]$
[cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep cgr 14465 12544 1 13:30 pts/2 00:00:00 /usr/lib64/firefox/firefox -ProfileManager [cgr@mypc ~]$ kill -KILL 14465 [cgr@mypc ~]$ ps -ef | grep firefox | grep -v grep [cgr@mypc ~]$
I must use the -KILL switch to kill the program.
Any ideas on how to fix this problem>?
Thanks, cgr
Hardware Acceleration works everywhere except in Firefox.
The Problem: I recently noticed that decoding youtube videos in 2160p60fps is choppy beyond recognition. Diagnose: While playing said videos in firefox i was able to obse… (read more)
The Problem: I recently noticed that decoding youtube videos in 2160p60fps is choppy beyond recognition.
Diagnose: While playing said videos in firefox i was able to observe in the task manager that actually none of my graphics cards video decoding capabilities were used. At lower video qualities/resolutions the hardware accelerated video decoding of the graphics card was also not kicking in, but in these cases my cpu was still able to cope with the decoding load, so I never noticed the missing hardware acceleration. To narrow the origin of problem down I tried watching the same videos in edge, chrome and even downloaded a short 2160p60fps clip to play with VLC and everything worked fine, just not in my favorite browser firefox :(
What i already did trying to solve the problem (in order): -Restart Firefox without addons -Refresh Firefox -Create a new Profile
Additional Info: Nvidia Driver Version 441.20
If there is anymore useful info I'm more than happy to provide it.
Thanks for taking the time reading this an providing help.
Malware?
I was browsing as normal when I navigated to a site I have been to many times and that I consider reputable (Etsy) and the browser immediately went to a screen that said … (read more)
I was browsing as normal when I navigated to a site I have been to many times and that I consider reputable (Etsy) and the browser immediately went to a screen that said something about how Firefox had done updates in the background and I needed to click a button to "Restart Firefox." Obviously this looked fishy to me and I didn't click; instead I killed Firefox via the command line and then restarted it. When I did, one of my windows didn't look right (I had two windows open, each with several tabs)-- the tab bar at the top just cut off halfway through one of the tabs instead of me being able to scroll over. In addition, right after I was playing a game on my computer and part of the game board froze. Now everything seems normal. Is it possible I managed to end up with some malware even though I didn't click on the link? Has anyone seen this particular scam before?
Thank you!
Firefox crashing on older PC
System Compaq SR1500XX with AMD Sempror chip set. Original had WinXP 32 bit Operating System currently installed, Linux Mint 19 which comes with FF 70.0 Problem, FF 70.0 … (read more)
System Compaq SR1500XX with AMD Sempror chip set. Original had WinXP 32 bit Operating System currently installed, Linux Mint 19 which comes with FF 70.0 Problem, FF 70.0 fails to open at all. Error message is shown "Mozilla Crash Report" indicating FF vhas crashed, no details shown. FF 70.0 has been uninstalled and much earlier edition installed to match age of PC, again FF 39.0 fails to open and the same error message is shown. Any suggestions on how to open FF70.0, 39.0 or any version of Firefox with Mint19 as the operation system. Yhank you
firefox will not start. Cannot end process in task manager
As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minim… (read more)
As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minimize, maximize, and close buttons but the window contents are blank and the load icon appears. I can minimize and maximize the window but I cannot end the program. If I use CTRL-ALT-DEL, I can see that firefox.exe is running but I cannot end the task by selecting End Process. If I try to start another instance of Firefox, I get a warning box saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."
Nothing I try will end the process.
I uninstalled and re-installed Firefox but the problem persists. I tried doing a fresh install with all previous add-ons and whatnot ignored but it still won't run. I've tried running it with the anti-virus disabled as well as with Windows in Safe Mode but it won't work.
Any ideas?
[Mac OS Mojave] Firefox crashes suddenly every time i use the keyboard
Firefox crashes suddenly every time i use the keyboard to copy, paste, close a tab, ecc. Removed software + related data, reinstalled from scratch, but same! Tested also… (read more)
Firefox crashes suddenly every time i use the keyboard to copy, paste, close a tab, ecc. Removed software + related data, reinstalled from scratch, but same! Tested also in safe mode, but same. Please, anybody have faced/solved a similar issue?
Where is the bookmark import file after refresh?
I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file… (read more)
I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file called "places.sqlite". I only refreshed Firefox under the indication that I would not lose any of my bookmarks (they would be saved and I could get them back).
I had many bookmarks. Are they lost now?
Help Document: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders