Firefox Support Forum

About 3 months ago when logging in to my bank account on a windows PC using Firefox, the password was accepted but the account failed to open due to an error. Previously it worked like a charm, but my bank updated its security and it hasn't worked since. However if I perform the same operation on Google Chrome it works. I have a similar experience on a few other web sites. Is there something in my Firefox settings preventing this from happening? Cheers,

Mark

Hello. Whenever that blue broader on the new tab appears, it doesn't let me type on my keyboard and doesn't let me switch to a different tab and open my folder on the desktop whenever I press my keyboard. Does anyone know how to fix this problem?

screenshot is attached.

Recently I have had multiple occurrences of Firefox "freezing" and I have to shutdown the browser which then reports the fault to Microsoft. It seems to happen when I click on the button to Maximise the browser window. I'm running Windows 11. It generally does restore the browser tabs successfully but is nevertheless irritating and a recent phenomenom.

Hello guys...

I have problem in Mozilla Firefox 118 and 119 about company web app. There are several input[text] and textarea that can't type in them. But in other browsers are fine and Mozilla Firefox ver. 117 is fine too.

Btw, this app using AngularJS.

Any idea what happen and are there any solutions for this problem ?

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, then the screen goes blank. I don't have that issues on other websites. What is going on and how do I solve this issue?

Hi,

I've been using firefox for 10 years and this is the first time this is happening on me. Firefox was working fine but it does not work starting yesterday, simple task like opening and starting a new tab firefox took more than 20 seconds. None of the pages are showing anything, even those about:config pages are not working Every other browsers, like safari and chrome is working perfectly.

I tried to refresh, reset, safe mode, uninstall and deleted library/caches/firefox, library/application support/firefox, but the same problem still occurs.

My specs: macos 14.1. intel 13900kf, 6800xt, corsair vengeance ddr5 48gb, wd 850x ssd

Here is what is showing in terminal. Thank you.

admin@admins-iMac-Pro ~ % /Applications/Firefox.app/Contents/MacOS/firefox-bin -P 2023-11-07 14:57:32.777 firefox-bin[1957:22990] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES. [Parent 1957, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1957, IPC I/O Parent] WARNING: Failed to launch socket subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 admin@admins-iMac-Pro ~ % [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch socket subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 2023-11-07 14:58:15.970 firefox-bin[1983:23331] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES. [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #2] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch utility subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #3] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #4] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787 [Parent 1983, IPC Launch #1] WARNING: parent MachReceivePortSendRight failed: 0x10004003 (ipc/rcv) timed out: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:1366 [Parent 1983, IPC I/O Parent] WARNING: Failed to launch tab subprocess: file /builds/worker/checkouts/gecko/ipc/glue/GeckoChildProcessHost.cpp:787

Some websites display poorly on Firefox 119.0 on my Dell computer running Windows 11. Some of the letters of the fonts are too thin and hard to read. They display correctly in Edge.

I have used Inspect Element to see that the font is: font-family: Roboto, Helvetica, Arial, sans-serif;

The problem goes away if I change this to: font-family: Helvetica, Arial, sans-serif;

I do not have the Roboto or Helvetica fonts installed on my computer.

The problem fixes itself if I turn off the setting for "Allow pages to choose their own fonts, instead of your selection above." However, this is not a good solution, because it introduces other issues.

Any help or suggestions would be greatly appreciated.

I have researched this for several hours and tried many of the suggestions online.

1) I have disabled all extensions. 2) I don't have any Themes installed in Firefox. 3) I have tried "Smooth edges of images and text" turned on and off. 4) The problem still occurs when running Firefox in Safe Mode. 5) I don't have a "High Contrast theme" enabled in the OS settings. 6) I am not running uBlock Origin. 7) I have played with Clear Type but the problem was occurring before that. I have tried modifying Firefox's gfx.font_rendering.cleartype_params.gamma to the value of GammaLevel from Windows's registry Computer\HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\DISPLAY1. 8) I haven't installed any fonts on my computer. 9) I tried setting security.sandbox.content.level = 1.

PLEASE HELP!

So I opened firefox as usual, which automatically restores my previous session, but only one tab was showing, and the rest were blank and had no addresses. Then I opened firefox again after closing, and only the last tab, of the previous tabs was showing. After that I looked for restore last session, but it was nowhere to be found. What I did find, was restore recently closed tabs, so i selected that. But of course, these were the recently closed tabs, and not my previous session. After looking around on the internet, I quickly found sessionstore files, but at that point, my past files had been updated.

Where does firefox house deleted/updated files? And how can I recover "previous" sessionstore files?

PLEASE HELP!

I am unable to play any videos on firefox only because of this WidevindCDN crash messages. i have updated firefox to the latest version and restarted the device and tried again however this error keeps showing up and doesnt let any video play. Please fix

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and I was able to listen to Youtube / Twitch / Spotify etc. through Firefox.

This morning I boot up the PC, everything still works perfectly and I have audio coming from all other sources EXCEPT for Firefox. I have browsed every forum already but can not find anything that relates to me. I can't set my output device, since Firefox doesn't show up in the volume mixer. The tabs aren't muted. I have restarted Audiosrv and Windows Explorer several times. I have re-installed Firefox twice. I have tried booting it in safemode. All of the above hasn't resulted in a single second of audio. I am at a loss.

Kind regards, Siem Hoefnagels

Was getting some crash reports....now have a black bar on top of new tabs...it finally scrolls when you are halfway down the page. any help would be appreciated.

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

Hello,

For the past couple of months I have been experiences tab crashes every day when watching a specific streaming service called wowtv, all my other tabs are fine and work flawlessly. Additionally, after restoring the tab or opening it anew it works again for the next few hours until the next crash occurs. Netflix, disney+ and others work fine as well. So far I have tried reinstalling firefox as well as try other browsers where said issue doesn't occur. I sadly don't have the error message or anything but the video freezes just before crashing, neither closing all tabs 'nor trying an older firefox version fixed it for me.

With regards,

Marcinathi

help!!! I am disguted with this security or whomever takes notice. I keep giving and giving a code and giving and giving! Then they say you are locked out cause I tried too many times. THEY ASK [COMPUTER]I give it but no one to talk too.What now?????? Give me a word or somthing to be noticed! Then I don't need trouble with the stupid comp. I hope you can help or tell me what to do! They say wrong phone number [920-***-****] I don't no whatr now. I was going to make a new account but no dice. OH WELL! HUSBAND says throw it out!! lol lol THANK YOU!!!! for listening to me. What or where to go for FACEBOOk BROWSER1

WOW!!!!!! I hope I don't remembaer more1 lol They say CONTACT YOUR OWNER!1 PATRICIA R thanks for listening to an old lady

I decided to migrate from chrome to firefox, sadly, my experience has been faced with random slow downs or partial loads even on a fresh install. It's weird but it seems that at random times some websites will refuse to fully load or even start loading, it appears that the app is just hanging. This is usually fixed after several refreshes. Oddly enough, even on a fresh install, if I attempt to load up the same website while in private browsing, it loads right away, again this is consistent even on a fresh install, the attached image was an attempt to load youtube after signing in on a fresh install without add-ons, I tried loading up youtube in private and it worked right away. Chrome wasn't presenting this problem on my computer for years. Any ideas? My computer specs are high enough where they shouldn't matter. I'm running an AMD GPU (7900 XTX) but I haven't found any know issues regarding these, to even discard that, I disabled hardware acceleration, but the issue persisted. Running up to date windows 10, installing latest version of firefox.

Hello there.

I've notice FF in the past month has stooped maintaining scroll position upon refreshing. It was working perfectly until recently. maintain scroll position upon refreshing is a key feature to my work. Please help!