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Storage (databases) seem to be broken

Storage seem to be broken in general, although the problem has morphed with my bad troubleshooting attempts. This problem started ~last week (or ~two months after I switc… (read more)

Storage seem to be broken in general, although the problem has morphed with my bad troubleshooting attempts. This problem started ~last week (or ~two months after I switched OS from Windows to Garuda Linux, a variant of Arch) and has progressively gotten worse.

Initial problem: Privacy Badger errors and says storage is broken. Putting `navigator.storage.estimate()` into PB's extension console leads to a quota of a large number, and a usage of 0. Pandora.com then logs me out, and doesn't allow me to log back in. Console reveals it's an indexedDB problem about storage quotas. Many websites are forgetting tokens - I'll log in, and then 15 minutes later, log in again. This happened on Discord, Fastmail, and this support forum (in fact, I couldn't log in on Firefox here. Had to use Chromium). Bitwarden's extension also errors, although this one doesn't directly mention storage and instead says that the sync is out of date directly after syncing. Alright. (If I had to guess, the sync process no longer can write to storage so it's stuck with an old sync).

OK, this is odd. I load back the profile directory I still have saved from the last machine. Still symptomatic. Maybe it's a permissions problem? I run `chmod -R 777 ~/.mozilla/firefox` and relaunch. Still symptomatic. I nuke my firefox directory entirely, reinstall firefox (switching to For Developers) in the process, reimport my bookmarks, and run chmod again. Still symptomatic. Alright.

Maybe it's a problem with my extensions. I really, really doubt that, but maybe. I restart into troubleshooting mode. The problem still exists, but when I go back my bookmarks and extensions are gone.

Problem as it stands now: Pandora.com still logs me out, but I can log back in. Sometimes. It just doesn't remember when I relaunch firefox. Along the way at some point, visiting about:support now shows nothing. As in, when I press "copy text to clipboard" this is the report I get back:

  Application Basics
  ------------------
  
  Name:
  Version:
  Build ID:
  Distribution ID:
  User Agent:
  OS:
  OS Theme:
  Multiprocess Windows:
  Fission Windows:
  Remote Processes:
  Enterprise Policies:
  Google Location Service Key:
  Google Safebrowsing Key:
  Mozilla Location Service Key:
  ...full report in Troubleshooting Information section below, but it's not very helpful

When I open the browser console, I am greeted with dozens of errors. Here are the first few:

  NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001    (NS_ERROR_NOT_IMPLEMENTED) [nsIAppStartup.secondsSinceLastOSRestart]
      _collectStartupConditionsTelemetry resource:///modules/BrowserGlue.sys.mjs:1608
      BG__onFirstWindowLoaded resource:///modules/BrowserGlue.sys.mjs:1716
      BG_observe resource:///modules/BrowserGlue.sys.mjs:961
      _delayedStartup chrome://browser/content/browser.js:2068
  BrowserGlue.sys.mjs:1617:15
  
  TypeError: connection not specified in clone options.
      cloneStorageConnection resource://gre/modules/Sqlite.sys.mjs:1416
      <anonymous> resource://gre/modules/PlacesUtils.sys.mjs:2165
      promiseDBConnection resource://gre/modules/PlacesUtils.sys.mjs:1434
      fetchAnnotatedPages resource://gre/modules/History.sys.mjs:183
      _initializePromise resource://gre/modules/DownloadHistory.sys.mjs:205
      ensureInitialized resource://gre/modules/DownloadHistory.sys.mjs:229
      getList resource://gre/modules/DownloadHistory.sys.mjs:63
      _promiseList resource:///modules/DownloadsCommon.sys.mjs:790
  
  TypeError: connection not specified or invalid.
      wrapStorageConnection resource://gre/modules/Sqlite.sys.mjs:1507
      <anonymous> resource://gre/modules/PlacesUtils.sys.mjs:2177
      withConnectionWrapper resource://gre/modules/PlacesUtils.sys.mjs:1484
      get resource://gre/modules/PlacesUtils.sys.mjs:2253
      #kickOffOriginsAlternativeFrecency resource://gre/modules/PlacesFrecencyRecalculator.sys.mjs:366
      AlternativeFrecencyHelper resource://gre/modules/PlacesFrecencyRecalculator.sys.mjs:350
      PlacesFrecencyRecalculator resource://gre/modules/PlacesFrecencyRecalculator.sys.mjs:136
  
  TypeError: can't access property "executeBeforeShutdown", db is undefined
      withConnectionWrapper resource://gre/modules/PlacesUtils.sys.mjs:1485

(Many more errors here of "db is undefined" in various places)

  NS_ERROR_UNEXPECTED: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED)    [nsINavBookmarksService.tagsFolder] PlacesUtils.sys.mjs:2085
  
  Error: Error(s) encountered during statement execution: database or disk is full
      handleCompletion resource://gre/modules/Sqlite.sys.mjs:1067
  Sqlite.sys.mjs:402:15
  
  StorageError: Storage error: QuotaExceededError: IndexedDB: main/partitioning-exempt-urls importChanges() IndexedDB:  importChanges() in main/partitioning-exempt-urls The current transaction exceeded its quota limitations.
      StorageError resource://services-settings/RemoteSettingsClient.sys.mjs:157
      _adjustedError resource://services-settings/RemoteSettingsClient.sys.mjs:928
      maybeSync resource://services-settings/RemoteSettingsClient.sys.mjs:816
  Caused by: QuotaExceededError: IndexedDB: main/partitioning-exempt-urls importChanges() IndexedDB:  importChanges() in main/partitioning-exempt-urls The current transaction exceeded its quota limitations.
  
  StorageError: Storage error: InvalidStateError: IndexedDB: main/message-groups importChanges() IndexedDB: collections, timestamps, records importChanges() in main/message-groups A mutation operation was attempted on a database that did not allow mutations.
      StorageError resource://services-settings/RemoteSettingsClient.sys.mjs:157
      _adjustedError resource://services-settings/RemoteSettingsClient.sys.mjs:928
      maybeSync resource://services-settings/RemoteSettingsClient.sys.mjs:816
  Caused by: InvalidStateError: IndexedDB: main/message-groups importChanges() IndexedDB: collections, timestamps, records importChanges() in main/message-groups A mutation operation was attempted on a database that did not allow mutations.
      importChanges resource://services-settings/Database.sys.mjs:120
      promise resource://services-settings/IDBHelpers.jsm:128
      executeIDB resource://services-settings/IDBHelpers.jsm:92
      executeIDB resource://services-settings/Database.sys.mjs:474
  RemoteSettingsClient.sys.mjs:532:15
  RemoteSettingsWorker error: QuotaExceededError: IndexedDB:  execute() The current transaction exceeded its quota limitations.
  
  Could not write session state file  DOMException: Could not write chunk (size = 117330) to file /home/hugh/.mozilla/firefox/gkgh2t17.dev-edition-default/sessionstore-backups/recovery.jsonlz4.tmp. The file may be corrupt. <empty string> SessionFile.sys.mjs:405:17
  QM_TRY failure (ERROR): 'Unavailable failed with resultCode 0x80520012, resultName NS_ERROR_FILE_NOT_FOUND, context dom::localstorage::FirstOriginInitializationAttempt::Datastore', file dom/localstorage/ActorsParent.cpp:1056
  QM_TRY failure (WARNING): 'Unavailable failed with resultCode 0x80520012, resultName NS_ERROR_FILE_NOT_FOUND, context dom::localstorage::FirstOriginInitializationAttempt::Datastore', file dom/localstorage/ActorsParent.cpp:8393
  QM_TRY failure (WARNING): 'Unavailable failed with resultCode 0x8052000F, resultName NS_ERROR_FILE_TOO_BIG, context dom::localstorage::FirstOriginInitializationAttempt::Datastore', file dom/localstorage/ActorsParent.cpp:487

I see the error of "database or disk is full" - however, my disk is new (6 months old) and is literally 95% free space (see attached screenshot). I'm out of ideas, so hopefully someone else has more.

Asked by calm.iron3027 1 day ago

Mozilla Crash Report

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the follo… (read more)

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the following Mozilla Crash Report:

We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

I've restarted my computer and tried to change multiple settings, but the same pop up message keeps appearing. I've checked the box that sends the crash to Mozilla and clicked the button that says Restart Firefox, but still nothing. There's also a "Detail" button that provides a bunch of information that I'm not sure how to interpret haha but I can try to copy that if you think it would be helpful.

I would appreciate any help. I'm looking to get a new computer (not sure if that is part of the issue), but I'm really hoping to be able to save the bookmarks I had.

Thank you.

Asked by robnett2014 1 day ago

Last reply by Terry 1 day ago

Crashes everywhere

Hello, I'm looking for help with these crashes, it happens from twitter to Youtube and Facebook; I've tried with Troubleshoot Mode and still happens, I've erased cookies… (read more)

Hello, I'm looking for help with these crashes, it happens from twitter to Youtube and Facebook; I've tried with Troubleshoot Mode and still happens, I've erased cookies and didn't work.

These are some of the IDs of the crashes: bp-4e34eb82-b89f-46a0-a128-de9e00230530 bp-fb95a7f5-f54b-4d1b-9271-70f220230531 bp-11e8872c-6577-45a4-93cb-4db8e0230531 bp-1e32db88-4f77-4949-ad7a-fab7f0230531

In each one appears this line: Crashing Thread (0), Name: MainThread

Thanks for the help

Asked by Arthas 1 day ago

Last reply by jonzn4SUSE 1 day ago

  • Solved

firefox is redirecting from localhost:8080 to localhost:8081

Currently Firefox is redirecting http://localhost:8080 to http://localhost:8081 , each time when type the address in the URL address bar. I have been working with a cont… (read more)

Currently Firefox is redirecting http://localhost:8080 to http://localhost:8081 , each time when type the address in the URL address bar.

I have been working with a container wordpress. I have tested in chrome the address http://localhost:8080 and all works fine.

How can we fix that problems, thanks in advance.

I have removed cookies and site data of localhost in Privacy-and-security> Manage-data>

screen-cast https://imgur.com/lWV1WFa

Asked by christian 1 day ago

Answered by christian 1 day ago

113.0.2 Memory Leak?

With update 113.0.2 I am seeing 13 processes running using 670mb of memory with no add-ons running and the support tab open. The browser starts crashing with six or seven… (read more)

With update 113.0.2 I am seeing 13 processes running using 670mb of memory with no add-ons running and the support tab open. The browser starts crashing with six or seven tabs open.

Asked by matthew.van.norman 1 day ago

Last reply by TyDraniu 1 day ago

YouTubeTV Playback controls in Firefox

What is it about YouTubeTV in Firefox that breaks my ability to control playback? I can click with mouse, but shortcuts ("Play (k)", "Back 15 seconds (j)", or "Forward 15… (read more)

What is it about YouTubeTV in Firefox that breaks my ability to control playback? I can click with mouse, but shortcuts ("Play (k)", "Back 15 seconds (j)", or "Forward 15 seconds (l)") stop working repeatedly and I'm forced to go back to using my mouse (Wacom Intuos Pro M). This doesn't sound like a big deal until you're forced to watch an offensive "My Pillow" ad or worse, and I can't immediately stop the playback of these radicalized terrorists. Or if while watching a DVR recording, it stops allowing me to skip thru commercials, or pause playback without picking up my pen (mouse) to get back in control of the 'playback' features.

Strangely, this never happens on YouTube videos/content. Those same controls ('shortcuts') work fine there.

Asked by Eye Magic Graphics 2 days ago

youtube videos not playing but will in opera

For approximately three days now, I can't play any YouTube videos. I just get the spinning icon and suggestion to restart but it never resolves. I have tried a couple thi… (read more)

For approximately three days now, I can't play any YouTube videos. I just get the spinning icon and suggestion to restart but it never resolves. I have tried a couple things but am currently not all that savvy and just want them to work! They will play fine in Opera, but I hate switching browsers just for that site.

Asked by swager 2 days ago

Last reply by cor-el 1 day ago

Move/Drag Tabs

The last day or two, I notice that once I have multiple tabs open in firefox, I cannot move/drag them around anymore in the tab bar, changing their order. To date, I hav… (read more)

The last day or two, I notice that once I have multiple tabs open in firefox, I cannot move/drag them around anymore in the tab bar, changing their order.

To date, I have restarted windows, restarted firefox, made sure both Windows AND Firefox are fully up to date (On a PC), and I have even tried starting FireFox in safe mode- I still cannot drag tabs.

Asked by snitzerj1 2 days ago

Last reply by cor-el 2 days ago

incursion of preset box orior to hotmail signing in

sign in to email and box appears saying 'Stay signed in so you don't have to sign again' - 3 boxes 'YES" "NO" "DON'T SHOW THIS AGAIN" tick any box and no change next t… (read more)

sign in to email and box appears saying 'Stay signed in so you don't have to sign again' - 3 boxes 'YES" "NO" "DON'T SHOW THIS AGAIN" tick any box and no change next time

Asked by rod-davies 2 days ago

Last reply by cor-el 2 days ago

Help with Firefox crashing on a mac

Every time I try to login to a different page my firefox crashes. bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f82502305… (read more)

Every time I try to login to a different page my firefox crashes.

bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f8250230530 5/30/23, 9:46 AM View bp-011a67c7-c9f4-402e-9be8-7710d0230530 5/30/23, 9:46 AM View bp-d034b95f-b15a-49d8-ace5-1b0b50230530 5/30/23, 9:46 AM View bp-6e1730c2-125b-4323-98ff-9b97c0230530 5/30/23, 9:46 AM View


I also did get the attached message, wasn't forsure if this was apart of the issue?

I have tried to dump the preferences, clear cache, restart, clear history.

Asked by debraputnam23 2 days ago

Last reply by TyDraniu 2 days ago

Tab crashes in Firefox app on Windows 11

Hi, I experience consistent tab crashes in my Firefox app on the computer since yesterday. It works only in troubleshoot mode and not in normal. I tried refreshing and re… (read more)

Hi, I experience consistent tab crashes in my Firefox app on the computer since yesterday. It works only in troubleshoot mode and not in normal. I tried refreshing and reinstalling the app, installing Firefox for Web and nothing worked. Cleaning data and turning "false" preference media.wmf.vp9.enabled didn't work either. I also tried deleting all extensions, turning off recommended performance mode (using hardware) and enabling default theme. I haven't installed anything recently. Last Windows quality update 24.05.2023, last feature update 08.03.2023. Firefox app still works perfectly on my phone, so it's probably something with the computer. What can be the cause and what can I do to fix it? Added info about crashes below

Thanks

Asked by Karina_W 2 days ago

Erattic Scrolling on Facebook

'Still having scrolling issues on facebook, where scrolling will jump forward, has this been fixed yet or what's happening? this has happened ever since i installed Firef… (read more)

'Still having scrolling issues on facebook, where scrolling will jump forward, has this been fixed yet or what's happening? this has happened ever since i installed Firefox, on a fresh install or windows 11 Pro, it's very annoying.'

Asked by 2greedy 3 days ago

Last reply by cor-el 2 days ago

My browser keeps opening random links even when it is closed. How do I get it to stop? Is it a virus?

Hey, for a while now my firefox has been having a this problem, that I have not been able to fix. No matter when it is closed or opened, it opens random links that are u… (read more)

Hey, for a while now my firefox has been having a this problem, that I have not been able to fix. No matter when it is closed or opened, it opens random links that are usually very long and never load. I installed a plugin to at least somewhat block them but they keep poping up. It doesn't seem to be connected to any keys on my keyboard, since it opens at random times without me doing anything. I have no idea what the problem is and I have tried many things to fix this:

-Reinstalling firefox -Deleting all the cookies -Using the problem-fix-opinion in my settings to clear any keybinds that could be causing this

yet nothing seems to help.

Asked by eaerd 3 days ago

Last reply by cor-el 2 days ago

Firefox interrupting my use of my online Bank Accounts and investment information - very important to solve!

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the mes… (read more)

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the message: "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." It is very important to me to be able to view my accounts and investments daily - please help me solve this!

Asked by stur8445 3 days ago

Last reply by stur8445 1 day ago

"File exporer" window doesn't open

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error: (firefox:3264): Gtk-WARNING **: 13… (read more)

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop


Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -


This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

Asked by DJ Caësar 9114 3 days ago

Last reply by jonzn4SUSE 3 days ago

Tabs Crashing Erratically w/o any common site or timing

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plug… (read more)

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plugins I'm using, with no change. I'm also using these same plugins on my 2nd PC without any issue. I'll just be sitting there, not even touching firefox for a long period of time, and it will have tabs crash.

Other browsers (Edge, Opera GX) aren't presenting the same issue under similar use. I've run a Memtest and seen no issues, although I'm curious if my Asus board is being problematic alongside recent reports. Its quite stable with gaming and Adobe suite, so I think I'm clear.

I've found no additional driver, windows, or security updates. Windows Security scan finds nothing.

Hardware info: 13900K in Asus Z790 ROG Maximus Hero, 4090 FE, 64GB DDR5 (6400 XMP). Hooked up via 2.5G ethernet to 2.5 Gbps fiber.

Here's an array of crash reports: bp-655ac391-42a9-495f-aa44-fc21e0230528 bp-6ad77abc-0373-49b8-aae2-cc7d40230528 bp-65a453e5-4044-4cc5-8a44-5ae880230528 bp-cf346528-03d1-45aa-b0cb-0aa330230528 bp-d6df2a85-a9b9-4867-bc13-acb390230528 bp-73d54723-344c-497f-8614-1241f0230528 bp-b46f5d61-fa4a-473b-b01c-c6e0a0230528 bp-f4494a81-6566-475e-9499-097ee0230528 bp-7150ead3-434a-42bc-81c7-0000e0230528 bp-c363aead-9dd3-4b56-b602-d50180230528 bp-0d4c9401-77d3-4eca-97fc-5923f0230528 bp-6d93a733-da2f-49b4-867d-a0c8e0230528 bp-4f6fd810-a2fb-4194-99e2-dd7f50230528 bp-a4d9e2f5-f4e3-498b-8ee1-2facc0230527 bp-a6a673d3-85dc-4673-a2ed-f58680230526

Asked by the2whlmntndewd 4 days ago