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  • Solved

Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (read more)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Asked by idsks111 3 months ago

Answered by idsks111 3 months ago

''We are having trouble restoring your last browsing session"

On bootup firefox opens a single window which says the following: Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsi… (read more)

On bootup firefox opens a single window which says the following:

Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsing session. Select Restore Session to try again.

The restore function succeeds in restoring 6 windows from the prior session, but this notice keeps appearing on every bootup.

Here are a few relevant details from about: config

  • browser.sessionstore.max_resumed_crashes (is set to 1)
  • browser.sessionstore.resume_from_crash (is set to true)
  • No 3rd party third party cleaning software
  • Two extensions, tab stash and tree tabs
  • There are no entries in about:crash for this event

Have been using Firefox from 2004 with 5-10 open windows which appear on bootup as they existed from the prior session. This is the first occurance of this error. Appreciate your support. Here are a few system details:

1.) 28gb ram 2.) Linux ~ LMDE 5 (Elsie) 3.) Firefox ESR 115.8 (oesr) 64 bit.

Asked by josborne1 4 months ago

Last reply by jonzn4SUSE 4 months ago

a second browsing tab crashes

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab. … (read more)

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab.

Asked by Alan 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

  • Solved

Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (read more)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Asked by grahamppink 4 months ago

Answered by grahamppink 4 months ago

Random Total Freezes

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't be… (read more)

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

  • Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
  • Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
  • Disabling hardware acceleration has not fixed the issue.
  • The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
  • The issue persisted after creating and switching to a new profile multiple times.
  • The issue persisted after renaming places.sqlite
  • The issue persisted after clearing cache and cookies multiple times.
  • The issue persisted after clearing downloads and history.
  • And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Asked by 8bitorne 1 month ago

Last reply by 8bitorne 1 week ago

Low sound volume for Youtube videos

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add on… (read more)

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add ons for Firefox, and nothing seems to fix this issue.

Asked by kflorup 4 months ago

Last reply by zeroknight 4 months ago

  • Solved

127.0.2 platform error

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older v… (read more)

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older version as there is none, when using the tool from FireFox.

Asked by Chet K 1 week ago

Answered by TyDraniu 1 week ago

Firefox will not run because its already running

Firefox will not run on my desktop as it says its already running. I have uninstalled Firefox & reinstalled it with a fresh copy from the web but the problem persist… (read more)

Firefox will not run on my desktop as it says its already running. I have uninstalled Firefox & reinstalled it with a fresh copy from the web but the problem persists. I open Task Manager & see Mozilla Firefox appears to be running: "Mozilla Firefox (3)". I end task which stops Firefox opening further but the same thing happens again when I try to open Firefox.

My PC is running Windows 11 fully updated as at today.

Can anyone suggest a fix?

Asked by Jerry 1 week ago

Last reply by cor-el 1 week ago

  • Solved

PiP/Picture In Picture Bug

When streaming a video and using PiP, after opening another window or program and then pausing said video that is currently being played on the PiP player window, someti… (read more)

When streaming a video and using PiP, after opening another window or program and then pausing said video that is currently being played on the PiP player window, sometimes this causes the actual video itself being played via the PiP player window to freeze. So the video is paused and I want to resume play but when clicking the 'play' button on the PiP player window the video refuses to play.

The only way to clear this bug is to click the 'close' button or the 'back to tab' button on the PiP player window and then refresh the actual web page. After refreshing the web page and repeating the same steps - the PiP player window works just fine with playing and pausing, but it's annoying that I have to do this.

Asked by TheThingKing 5 months ago

Answered by TheThingKing 5 months ago

  • Solved

Crash on every tab

Hi My firefox suddenly stops working, it crashes on every tab I open. I tried the troubleshoot mode (safe mode), tried refreshing firefox, tried uninstalling and reinst… (read more)

Hi

My firefox suddenly stops working, it crashes on every tab I open.

I tried the troubleshoot mode (safe mode), tried refreshing firefox, tried uninstalling and reinstalling, tried cleaning the firefox folder and registry manually and then restart, ... everything that I could find on web, it just keeps crashing.

In "about:crashes" tab, it shows nothing, so I dont know what I can provide for diagnosis.

Please advise, thanks.

Asked by leonlx126 5 months ago

Answered by leonlx126 5 months ago

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (read more)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 5 months ago

Last reply by zeroknight 2 months ago

  • Archived

"this page is slowing down firefox"

I started getting this message today - "this page is slowing down firefox. To speed up your browser stop this page" How can I fix it other than to start using Safari. … (read more)

I started getting this message today - "this page is slowing down firefox. To speed up your browser stop this page" How can I fix it other than to start using Safari.

Asked by johnsclarkaia 6 months ago

Last reply by zeroknight 6 months ago

Screenshots are corrupted when pasting from Paint.net into Confluence using Firefox 121 (but not Edge)

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards. If you see the images, this is a scr… (read more)

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards.

If you see the images, this is a screenshot of an Excel grid, taken using win 11 snap tool (shift+win+s). I paste this into paint.net (5.0.12) Then select all and copy/paste into Confluence using Firefox. The edges of the images are either shifted, or a line is added.

If I use Paint instead of paint.net, it is ok. If i use Edge instead of Firefox, it is ok. Saving the file as png and importing it and its ok. Pasting from paint.net into Powerpoint and its ok.

Any ideas what is causing this or how to fix it? I'm going to ask Atlassin (Confluence) and paint.net help as well.

Asked by paulgibbs111 5 months ago

Last reply by TheFox 4 days ago

  • Solved

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (read more)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Asked by Felix 4 months ago

Answered by zeroknight 4 months ago

YouTube videos at 4k lagging/buffering using vp09 codec

Example video I have issues with: (https://www.youtube.com/watch?v=udXuzXhb9WY) I can't watch youtube videos smoothly using the vp09 codec at 4k/1440p [Codec: vp09.00.51… (read more)

Example video I have issues with: (https://www.youtube.com/watch?v=udXuzXhb9WY)

I can't watch youtube videos smoothly using the vp09 codec at 4k/1440p [Codec: vp09.00.51.08.01.01.01.01.00 (313) / opus (251)]. Constant buffering, lag, pausing of the video or just not playing at all keeps occurring with the video I put above for example, and other videos using the same codec.

My internet connection is very quick in fact, with getting ~90mbps upload/download. My computer specs are good, having an i7 12700kf and an rtx 3060 with 64gb of ram. All my drivers are on the latest version. The video I linked above plays for about 10 sec before not loading more of the video and just infinitely loading (The main issue that is causing this to happen is that when I open stats for nerds, the buffer health isn't being updated).

I tried various solutions online that I found on forums, such as forcing av1 encoding, which fixes the issue, however on that specific video I linked, keeps the quality at 1080p, which probably is a issue on youtubes part and the file format of the video. I tried many other fixes.

On microsoft edge, the video plays fine with no playback stutters or anything. I don't have any 3rd party extensions installed that may affect the video playback. I did a lot of things to eliminate as many variables as possible, but the issue persists. I did a full reinstall of the browser, reseting cookies and temp data and also trying the nightly version of firefox, but non of those fixes worked. Basically everything I thought of I did.

Like I mentioned before, this issue is NOT only for the youtube video I linked, but its for all videos using just the vp09 codec for the 4k/1080p quality. The only fix I did find for that video is actually while writing this, I left the tab open for the youtube video for a while then played it and it played smoothly with no interruptions and the buffer health was constantly being updated, but after refreshing the page, it was the same.

From what I can remember this issue hasn't been happening for the lifespan of my pc (less than 6 months), and I cannot remember when the issue started happening. It seems to be pretty recent (maybe 2-3 months if I were to guess). At first I started tolerating it and thought it was a small bug since it only happened on videos I played at 4k using the vp09 encoder, but now its really frustrating and makes it possible to watch most 4K content. Some videos I notice when it starts buffering, it resorts to an alternate av1 codec for 4k video, but its only for certain videos. Unfortunately I cannot back track and see what started this issue.

Here is some additional info:

   Windows 11
   NVIDIA Game ready driver version (555.85)
   No abnormal resource usage (Gpu, Cpu ram etc.)

Asked by harpoonwtihaz 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

white box showing up on videos following update

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I rem… (read more)

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

Asked by teecomp 2 years ago

Last reply by jeyson1099 2 years ago

  • Archived

Many sites load slowly or time out

I've had a problem recently with some sites (such as support.apple.com, but also others) loading very slowly or not loading at all. Restarting Firefox fixes it for a… (read more)

I've had a problem recently with some sites (such as support.apple.com, but also others) loading very slowly or not loading at all.

  • Restarting Firefox fixes it for a short while
  • I've tried changing to No Proxy from Use System Proxy Settings - this, like restarting, helped for a short while
  • Unchecking DNS over HTTPS: DID resolve the problem but I'm curious as to why. I enable it with Safari with no problem.

Asked by finches 2 years ago

Last reply by finches 2 years ago