Showing questions tagged: Show all questions
  • Archived

"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (read more)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Asked by box37 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

PR_END_OF_FILE_ERROR

I've been not able to access any website 'cause of this PR_END_OF_FILE_ERROR I clearly checked it and connected all the networks but it's not accessing any website, i nee… (read more)

I've been not able to access any website 'cause of this PR_END_OF_FILE_ERROR I clearly checked it and connected all the networks but it's not accessing any website, i need help ASAP

Asked by flamr0342 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Error code: SEC_ERROR_REVOKED_CERTIFICATE

when i open digimail.in then this error is come... Secure Connection Failed An error occurred during a connection to mail.digimail.in. Peer’s Certificate has been revoke… (read more)

when i open digimail.in then this error is come...


Secure Connection Failed

An error occurred during a connection to mail.digimail.in. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by raksha.tomar 1 year ago

Last reply by Greymagic27 1 year ago

  • Archived

error code: ssl_error_rx_malformed_alert

The problem comes from the antivirus software this checks HTTPS connections and certificates, many think it would be a virus as in the support cases, but this can be set … (read more)

The problem comes from the antivirus software this checks HTTPS connections and certificates, many think it would be a virus as in the support cases, but this can be set in the antivirus software.

https://support.mozilla.org/de/questions/1024043#question-reply

Asked by secure0163 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Secure Connection Failed

ecure Connection Failed An error occurred during a connection to www.myutiitsl.com. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the … (read more)

ecure Connection Failed

An error occurred during a connection to www.myutiitsl.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by csccenterraipur 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

GAH! Firefox has crashed.

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting b… (read more)

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting but tho' problem seemed to be resolved for a couple of weeks, it is now back. This is really starting to get annoying with need to restore pinned tabs, most visited, etc. Help?!

Asked by WhiteBimmer 10 months ago

Last reply by FredMcD 9 months ago

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM SETTING(125%)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my page… (read more)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my pages normally. This display enlargement started immediately after the Mozilla browser update of 103.0 64bit!!

Asked by WPENNEWELL 2 weeks ago

Last reply by Paul 1 week ago

  • Archived

Gah. Your tab just crashed Firefox 84.0.2 - can't open Google Sheets

Hello, everyone Suddenly Firefox failed to work with google sheets documents. All my work files are unreachable now. Any suggestions what my be the problem and how to f… (read more)

Hello, everyone Suddenly Firefox failed to work with google sheets documents. All my work files are unreachable now. Any suggestions what my be the problem and how to fix that?

Thank you for your help!

Asked by alex.s.barinov 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot browse to https://docs.microsoft.com MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING when browsing to https://docs.microsoft.com. It just started today out of the blue. Never seen this before. It was worki… (read more)

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING when browsing to https://docs.microsoft.com. It just started today out of the blue. Never seen this before. It was working two days ago.

All other browsers work fine.

Kind Regards,

Brad Hamilton

Asked by vscodr.brad 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Repeated crashes when trying to load webpages or youtube videos

Firefox has been experiencing repeated issues that cause it to fail to load certain websites or portions of sites, often related to video playback. YouTube videos would a… (read more)

Firefox has been experiencing repeated issues that cause it to fail to load certain websites or portions of sites, often related to video playback. YouTube videos would attempt to load, never start playing, and eventually all of Firefox will crash. The same is now happening with other websites such as Amazon that seem to crash the browser just trying to bring them up. Not all of the sites are specifically video sites like YouTube but they often have embedded players. YouTube will load fine until you actually try to click on a video, browsing the homepage doesn't cause this issue.

Restarting Firefox in safe mode did not alleviate the issue, and Firefox is up to date.

Crash report ID for the latest crashes: bp-91adc60a-274e-4ae7-8a76-3cd170200907 bp-362af5eb-b22e-4a60-ab29-78eb60200907 bp-4a049ce3-6d32-46b5-bc9e-437240200907

Asked by drbrowner 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Metamask extension disappeared

I discovered that my metamask extension disappeared on its own from Firefox. It was not a lost pinned extension. The extension was not listed in the extensions any longer… (read more)

I discovered that my metamask extension disappeared on its own from Firefox. It was not a lost pinned extension. The extension was not listed in the extensions any longer.

I looked in the history and browser had not updated. Does anyone have an explanation? Did Firefox remove metamask for some reason?

Is there a way that I can view changes to the extensions somehow?

Thank you.

Asked by cortapanda 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox 85.0

I have a MacBook Air running MacOS X 10.15.2 Catalina with Intel HD Graphics 6000 and Firefox just updated automatically to 85.0. Since the update, I cannot launch Firefo… (read more)

I have a MacBook Air running MacOS X 10.15.2 Catalina with Intel HD Graphics 6000 and Firefox just updated automatically to 85.0. Since the update, I cannot launch Firefox - it opens and then immediately hangs so I have to do a Force Quit as system says Firefox is not responding. Strangely, if I launch Safari first then launch Firefox, everything is OK even though I do not actively use Safari after it is launched and quit it as soon as Firefox opens. I would prefer not to have to launch Safari before starting my preferred browser. No crashes have been logged because it fails to fully open. Any ideas?

Asked by mail918 1 year ago

Last reply by Scribe 1 year ago