Fonts displaying as question marks in boxes

Attached is an image of what I'm seeing. I've tried looking into fixes, like changing the security level in "security.sandbox.content.level" and it just changes the boxes… (read more)

Attached is an image of what I'm seeing. I've tried looking into fixes, like changing the security level in "security.sandbox.content.level" and it just changes the boxes to numbers and symbols (second attachment).

Asked by juliana.apolloni 3 weeks ago

Last reply by OBW47 3 weeks ago

Page Not Loading in Firefox for Mac

Only one page does not load, otherwise Firefox is working ok. It is for my web-based email, Mail.com. I get a banner that says 'Upgrade to Firefox Quantum,' which seems t… (read more)

Only one page does not load, otherwise Firefox is working ok. It is for my web-based email, Mail.com. I get a banner that says 'Upgrade to Firefox Quantum,' which seems to be designed around Mail.com. I do not want this at all. I am using Firefox 82 for Mac. I've taken off the Enhanced Tracking for the mail.com site. They have written me three times with suggestions, all of which I've followed, e.g., clearing cache and cookies. Their site only loads partially. Thank you for any help you may have!

Asked by simonestreeter 1 month ago

Last reply by OBW47 1 month ago

How to permit access to the microphone on my iMac desktop

I cannot use dictation on my Microsoft WORD program or my email (netaddress.com or gmail) accounts. The WORD program tells me it cannot access the microphone and I need t… (read more)

I cannot use dictation on my Microsoft WORD program or my email (netaddress.com or gmail) accounts. The WORD program tells me it cannot access the microphone and I need to grant permission to my server (Firefox is my default) to allow it to access the dictation process. Thank you.

Asked by acs4 1 month ago

Last reply by jscher2000 1 month ago

Google Search

Help please When I use Google search in FireFox, I am always switched to yahoo search. I can't use Google search now. I have no this problem when using Safari. How can I … (read more)

Help please

When I use Google search in FireFox, I am always switched to yahoo search. I can't use Google search now. I have no this problem when using Safari. How can I solve this issue? Thank you in advance. Ming

Asked by himalayasshaw 3 months ago

Last reply by FredMcD 3 months ago

I'm not happy that I lost my original FireFox account and I have NO forseeable way of reclaiming it. Firefox is way too much obfuscation of simple and direct information.

I'm not happy that I lost my original FireFox account and I have NO forseeable way of reclaiming it. Firefox is way too much obfuscation of simple and direct information.… (read more)

I'm not happy that I lost my original FireFox account and I have NO forseeable way of reclaiming it. Firefox is way too much obfuscation of simple and direct information. I lost all that I saved within my original account.

Asked by hesourboy 5 months ago

Last reply by Wesley Branton 5 months ago

Bookmarks are missing after MacBook update to Catalina

After an update of my MacBook Air, the computer was restarted and now my bookmarks are missing. How can I retrieve them or are the deleted every time the computer is turn… (read more)

After an update of my MacBook Air, the computer was restarted and now my bookmarks are missing. How can I retrieve them or are the deleted every time the computer is turned off and turned back on?

Asked by Jane Montague 6 months ago

Last reply by cor-el 5 months ago

  • Archived

Updated 76.0.1 (64-bit) won't stay signedin

Updated 76.0.1 (64-bit) won't stay signed in, requires sign in every time, it also re-installs extentions i.e. badger privacy every time! Never had this problem with the … (read more)

Updated 76.0.1 (64-bit) won't stay signed in, requires sign in every time, it also re-installs extentions i.e. badger privacy every time! Never had this problem with the previous version. Do I downgrade to previous version or is there another solutions?

Asked by Cheryl Wheeler, MA Quantum Living Psychology 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Show Firefox Menu bar permanently in full screen on Mac. Hiding & popping out of view. menubar macbook

Hi. How do I make the menu bar stay in view, permanently? The Menu bar hides when cursor isn't at the top of the screen. When the cursor is at the top of the screen, i… (read more)

Hi. How do I make the menu bar stay in view, permanently? The Menu bar hides when cursor isn't at the top of the screen. When the cursor is at the top of the screen, it triggers the menu bar to unhide; resulting in it partially covering where I want to click or type. This popping in and out behaviour is annoying, distracting and I'm constantly finely repositioning my cursor to get functionality. Disabling full screen mode isn't effective because then the web page isn't large enough to be viewed functionally. I need the menu bar to be permanently in view while in full screen. Macbook Air Catalina. Firefoxversion 76.0.1 Re: Menu bar (file edit view history tools etc.) Thank-you

Asked by Nanabosho 6 months ago

Last reply by Eve 6 months ago

  • Archived

Firefox Profile

I am running iOS 10.14.6 Mojave on an i mac. When I try to access Firefox I get a message sayin that my Firefox Profile can't be accessed and Firefox will not open. It … (read more)

I am running iOS 10.14.6 Mojave on an i mac. When I try to access Firefox I get a message sayin that my Firefox Profile can't be accessed and Firefox will not open. It had previously been working normally. How can I restore my default profile?

Asked by LeVarnM 6 months ago

Last reply by jscher2000 6 months ago

  • Archived

firefox deleted when mac shuts down

Everytime my iMac/Catalina shuts down: power goes out at house or iOS update/restart, Firefox has to be totally reinstalled. This also means bookmarks and saved passwor… (read more)

Everytime my iMac/Catalina shuts down: power goes out at house or iOS update/restart, Firefox has to be totally reinstalled. This also means bookmarks and saved passwords are lost.

Asked by JJ Mac 7 months ago

Last reply by cor-el 7 months ago

  • Archived

I just did a reset, as Firefox said my bookmarks would be preserved, I had way over one hundred bookmark folders, now its all missing those bookmark folders

Was having various performance issues with Firefox, considered doing reset, the reset instructions indicated all my bookmarks would be preserved, had a couple of hundred … (read more)

Was having various performance issues with Firefox, considered doing reset, the reset instructions indicated all my bookmarks would be preserved, had a couple of hundred bookmark folders, I did the reset, I have a few unsorted bookmarks left, but 100% of my bookmarks folders, which is 99%+ of my bookmarks are gone, how do I recover all my bookmark folders?

Thanks,

Kevin

Asked by kevin8888 5 years ago

Last reply by guigs 5 years ago

  • Archived

I cant sign in because my username is can not be found

As I was using firefox, I opened one web address in my favorites folder, and suddenly all websites opened up in different tabs. I closed firefox and when I reopened it i… (read more)

As I was using firefox, I opened one web address in my favorites folder, and suddenly all websites opened up in different tabs. I closed firefox and when I reopened it it asked me to restart in safe mode. When I eventually opened up I wasn't signed in so I attempted to sign in using my email, it stated that was not found so I used my other email to no avail. I then asked firefox to email me my username using both emails. I did not receive any email. I am in limbo, all my add ons are not accessible because I can't sign in. I don't know what to do. I'm not worried about my password, I just can't get my user name straightened out. Please help. Thank you.

Asked by darli555 5 years ago

Last reply by FredMcD 5 years ago