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Always have to delete the same thing in address bar before getting blan space to enter address I have an iMac

I never have a blank line in my Firefox address bar. It always says the same thing which I have to delete before I get a blank space in which to enter the web site I wa… (read more)

I never have a blank line in my Firefox address bar. It always says the same thing which I have to delete before I get a blank space in which to enter the web site I want to go to. It says "Mozz-extension://06f90284.... etc What must I do to get rid of this and have only a blank line in which to enter my web address

Asked by EKBerel 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Reinstalled Firefox and now makes me reregister every time I open it!

I love Firefox and have used it for years! I am working on a Macbook Air, with the latest Big Sur iOS. Today Firefox was working fine. Then (in an attempt to use a new so… (read more)

I love Firefox and have used it for years!

I am working on a Macbook Air, with the latest Big Sur iOS.

Today Firefox was working fine.

Then (in an attempt to use a new software that requires an old version of Firefox) I uninstalled my current Firefox and installed an old version of Firefox. (Side note: the old version of Firefox would not work with the new software's imacros because of Big Sur. So I have installed Parallels so I can run the new software on Windows.)

Soooooooo, I uninstalled the old version of Firefox, and then downloaded the lastest version of Firefox. I installed it as instructed.

Two things are happening:

1. Firefox icons in Applications and in the dock both show as a shortcut. I cannot seem to install a non--shortcut version of Firefox! 2. EVERY time I now open Firefox, it requires me to re-login to Firefox AND reinstall the extensions. Very annoying!

So I know I'm missing something. Not real technie, so any help is appreciated!

Thank you!

Asked by kip3 1 year ago

Answered by kip3 1 year ago

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firefox and Facebook.

I have been having trouble with Firefox not letting me log out of facebook or go to other pages within facebook. Can you please help? it's been happening for a few week… (read more)

I have been having trouble with Firefox not letting me log out of facebook or go to other pages within facebook. Can you please help? it's been happening for a few weeks after new software downloads, trying to sign out. AND it doesn't do that when I open up my FB in Safari. I don't want to redirect all my browser away from firefox, but will have no option unless I can get this fixed, as we use the FB app for our ministry alot, and firefox will not let me go to the page or group.

Asked by denise23 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Getting "Access Denied" error message

I am getting an "Access Denied" message when trying to log into a website that I have used for years. I am able to log in through Safari and Chrome. I recently upgraded… (read more)

I am getting an "Access Denied" message when trying to log into a website that I have used for years. I am able to log in through Safari and Chrome. I recently upgraded to MacOS Catalina, but have no idea if that has anything to do with the problem. The specific message is:

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.354b1f45.1613428618.1e86a7a1

I have tried clearing the cache and cookies, "forget this website" and changing to "no proxy" server. None of these have worked.

Any suggestions to fix this would be greatly appreciated.

Asked by Nancy 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Fonts displaying as question marks in boxes

Attached is an image of what I'm seeing. I've tried looking into fixes, like changing the security level in "security.sandbox.content.level" and it just changes the boxes… (read more)

Attached is an image of what I'm seeing. I've tried looking into fixes, like changing the security level in "security.sandbox.content.level" and it just changes the boxes to numbers and symbols (second attachment).

Asked by juliana.apolloni 1 year ago

Last reply by OBW47 1 year ago

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Page Not Loading in Firefox for Mac

Only one page does not load, otherwise Firefox is working ok. It is for my web-based email, Mail.com. I get a banner that says 'Upgrade to Firefox Quantum,' which seems t… (read more)

Only one page does not load, otherwise Firefox is working ok. It is for my web-based email, Mail.com. I get a banner that says 'Upgrade to Firefox Quantum,' which seems to be designed around Mail.com. I do not want this at all. I am using Firefox 82 for Mac. I've taken off the Enhanced Tracking for the mail.com site. They have written me three times with suggestions, all of which I've followed, e.g., clearing cache and cookies. Their site only loads partially. Thank you for any help you may have!

Asked by simonestreeter 1 year ago

Last reply by OBW47 1 year ago

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How to permit access to the microphone on my iMac desktop

I cannot use dictation on my Microsoft WORD program or my email (netaddress.com or gmail) accounts. The WORD program tells me it cannot access the microphone and I need t… (read more)

I cannot use dictation on my Microsoft WORD program or my email (netaddress.com or gmail) accounts. The WORD program tells me it cannot access the microphone and I need to grant permission to my server (Firefox is my default) to allow it to access the dictation process. Thank you.

Asked by acs4 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago