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Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 5 months ago

Last reply by ReachMrSparks 1 month ago

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 4 months ago

Last reply by george6996 1 month ago

Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (read more)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 5 months ago

Last reply by rob.nash1984 1 month ago

opening files without download

Currently I am using Firefox 99.0.1. When I am in my mailbox and open a received file, firefox asks me what to do, I give the command to open it, and it open and at the s… (read more)

Currently I am using Firefox 99.0.1. When I am in my mailbox and open a received file, firefox asks me what to do, I give the command to open it, and it open and at the same time is automatically downloaded in the download folder. I changed different setting to avoid downloading, with no result. Then I installed an older version 82.0.3. and this problem does not exist there. So please help me to change the settings of the newer firefox 99.0.1 to open files without downloading them Thanks,Josef Petrov

Asked by j.petrov 5 months ago

Last reply by Terry 5 months ago

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

How do we send SMS (text) messages to cell phones from Firefox on a PC?

My PC uses Firefox as its primary OS. I have Microsoft Mail configured for my Outlook accounts. How can I send and receive text (SMS) messages to and from cell phones? … (read more)

My PC uses Firefox as its primary OS. I have Microsoft Mail configured for my Outlook accounts. How can I send and receive text (SMS) messages to and from cell phones? Is there an add-on for Firefox? Or, is this an issue for Microsoft Mail? Thanks.

Asked by Bedfordite 5 months ago

Last reply by Dropa 5 months ago

  • Archived

Video playback not working

For a few days now, I have not been able to play videos. I get this message in the video screen: "If playback doesn’t begin shortly, try restarting your device." When I o… (read more)

For a few days now, I have not been able to play videos. I get this message in the video screen: "If playback doesn’t begin shortly, try restarting your device." When I opened Firefox in Troubleshooting mode, the video played OK and then when I stopped Troubleshooting mode the videos continued to play OK. However, on the next day the problem reappears. What's going on? Thanks in anticipation, Frank

Asked by callfrankplumber 6 months ago

Last reply by Dropa 6 months ago

  • Archived

[ENG] Expressing Gratitude toward all the firefox inc family

Hello my dear friends, Hello my beloved family, Hello Everyone, This is the first time reaching your support because i never had any issue with any of your products ( I m… (read more)

Hello my dear friends, Hello my beloved family, Hello Everyone,

This is the first time reaching your support because i never had any issue with any of your products ( I mainly use firefox as a browser for pc(ubuntu) but also on android devices).

I am writing you this email to express my gratitude and happiness for being a faithfull user since your debut(at least since when i had internet and a pc in the old days :D)

I really loved your professional attitude. I really learned alot from YOU. I really love you.

Plz continue your greate ACTIONS( at least this is what i think) and don't let the giants of internet ( i won't name any company so they don't sue me hhhh) try to confuse use or steal your faith in the "STRONG COMMUNITY".

YOU KNOW WHY BECAUSE ALL THESE giants BETRAYED MY EXPECTATIONS (at least the major ones that i know) BUT ONLY ONLY ONLY ONE PRODUCT NEVER BETRAYED MY EXPECTATIONS !!!

===============================================================

THIS PRODUCT IS "FIREFOX BROWSER" (i swear to god to all gods in all languages that this is TRUE at least for me :D)

Really love YOU ALL. Your Sincerally. Your thankfully. Your Brother.

Best REGARDS Ibrahim BEDOUI (TN)

Asked by brahimbedoui 6 months ago

Last reply by Paul 6 months ago

  • Archived

Firefox will not stay in a light theme.

I don't want a dark theme and have tried numerous times to change it to a light theme. Within a min. Firefox returns to a default dark theme without me touching anything.… (read more)

I don't want a dark theme and have tried numerous times to change it to a light theme. Within a min. Firefox returns to a default dark theme without me touching anything. Is there something that I am missing or is this newer browser in need of repair? This is getting old, I have used Firefox for years, never had a problem with kind of issue before. Thanks

Asked by garmbell 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Under Extensions in Developers Edition, the Customize Theme option loads a blank page.

I have just installed the developer edition of Firefox and on the screen where I can install extensions/themes/add-ons, there is a link to create a custom theme. https://… (read more)

I have just installed the developer edition of Firefox and on the screen where I can install extensions/themes/add-ons, there is a link to create a custom theme. https://color.firefox.com/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=theme-footer-link

It loads a blank page and nothing else.

Asked by Jase 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Can't drag and drop attachments in outlook webmail anymore

Using Outlook Webmail on Firefox, I used to be able to drag attachments to my outgoing email to attach them. Now when I drag an attachment, I get a no symbol. This just s… (read more)

Using Outlook Webmail on Firefox, I used to be able to drag attachments to my outgoing email to attach them. Now when I drag an attachment, I get a no symbol. This just started last week. I thought it might have been a new protocol with webmail, however I tested this on Chrome and dragging and dropping attachments to webmail still works there. Any idea why this started and how to fix it?

Asked by jjsalasstanford 6 months ago

Last reply by rickyhelvey 6 months ago

  • Archived

Drag & Drop Attachments Explorer to Outlook 365 Web App

Hello, As of this morning I am no longer able to drag files from explorer and drop them into an email to add as attachment. Drag & drop functions just fine on Gmail … (read more)

Hello,

As of this morning I am no longer able to drag files from explorer and drop them into an email to add as attachment. Drag & drop functions just fine on Gmail on Firefox as well as Gmail & Outlook 365 on Chrome. Any help is appreciated.

Asked by rickyhelvey 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Firefox keep crashing every day without reason at any moment

From the last weeks, I have some issues with my Firefox. I have tabs crash with "oops, the tab crashed.." (like my screen but it's in french). If I let a video or a stre… (read more)

From the last weeks, I have some issues with my Firefox. I have tabs crash with "oops, the tab crashed.." (like my screen but it's in french). If I let a video or a stream for example after 10 or 40minutes I can have this kind of crash.

Do you have any idea of the origins of this problem ? Thanks !

Asked by fasquelo 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

continual problems loading firefox browser

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Window… (read more)

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Windows 11. Nothing happens for about one minute, then the spinning blue circle appears, then firefox starts to load, then the screen goes back to the desktop, then a black screen appears, then some white rectangles start to appear across the top of the screen, then the screen goes back to desktop, then back to the black and white top-of-browser window that is still trying to load, and then finally after the five minutes, our home page loads. However, clicking on a bookmarked website, or typing in a website in the address bar results in a 2-3 minute wait for that site to load. And this happens time after time with the computer still on, and also startup after startup. If this should continue for a few more days, we will start using Google Chrome or Microsoft Edge, and also cancel our subscription to Mozilla VPN. This cannot continue!

Asked by chezmich 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Firefox sessions

My firefox sometimes open tabs as it was before but sometimes it opens new session or session I had about month ago. That session even have my month back history,but not… (read more)

My firefox sometimes open tabs as it was before but sometimes it opens new session or session I had about month ago. That session even have my month back history,but not actual. Sync have no affect at all

Asked by artem_klesov 6 months ago

Last reply by FredMcD 6 months ago