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  • Archived

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (read more)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 2 years ago

Last reply by rob.nash1984 1 year ago

  • Solved
  • Archived

Middle Mouse opens link in 2 tabs / closes 2 tabs constantly

Hi Firefoxes! I updated to the latest and greatest 99.0.1, whenever i use the middle mouse button it opens every link in 2 tabs. Also when i middle mouse on a tab, 2 tabs… (read more)

Hi Firefoxes! I updated to the latest and greatest 99.0.1, whenever i use the middle mouse button it opens every link in 2 tabs. Also when i middle mouse on a tab, 2 tabs are closed. Anyone came along this bug? Restarting FF and Windows did not help. Trying to get my notebook charged and check it on my macbook.

TYVM! Best regards, -John.

Asked by rayben1 2 years ago

Answered by rayben1 2 years ago

  • Archived

Drag and drop stopped working for Outlook webmail

Last week attaching documents using drag and drop suddenly stopped working for Outlook webmail. I've seen the same problem posted here, but no response yet. Already teste… (read more)

Last week attaching documents using drag and drop suddenly stopped working for Outlook webmail. I've seen the same problem posted here, but no response yet. Already tested, this feature still does work in outlook when using Safari, so there is some new incompatibility between outlook and firefox. I really do NOT want to change browsers as I've been using Firefox forever, but this is a deal breaker. Please please Firefox, show some evidence that this new apparent incompatibility is being fixed. Thanks!

p.s. this doesn't seem like it should be left to volunteers, is there a way for messages to reach someone who actually works for firefox?

Asked by annev 2 years ago

Last reply by annev 2 years ago

  • Archived

Firefox bug and Microsoft Outlook web site: Firefox will not allow Windows computer to sleep

After a new email notification sound plays from Microsoft Outlook, https://outlook.office.com/mail/, Firefox has a constant audio stream in use, preventing Windows comput… (read more)

After a new email notification sound plays from Microsoft Outlook, https://outlook.office.com/mail/, Firefox has a constant audio stream in use, preventing Windows computers from sleeping.

How to reproduce: 1) In an Admin Command Prompt, execute "powercfg /requests" and verify nothing has a power request, especially "SYSTEM: None." 2) In Firefox, open a tab and login into a Microsoft Outlook account at https://outlook.office.com/mail/. 3) Wait for a new email which triggers an audible chime. 4) In the Admin Command Prompt, verify "powercfg /requests" reports "SYSTEM: [DRIVER] <audio-driver-specific-string> An audio stream is currently in use." Note the computer will never go to sleep due to this request. 5) Close the Firefox tab with Microsoft Outlook. 6) In the Admin Command Prompt, verify "powercfg /requests" has no power requests, especially "SYSTEM: None". Note the computer will sleep after the idle period as expected.

Asked by Brian 2 years ago

Last reply by Brian 2 years ago

  • Archived

No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (read more)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Gmail not loading in Firefox 99.0.1

I have had a problem with Gmail since yesterday April 13, which was the same day my browser updated to 99.0.1. I'm using a Windows 10 machine. Gmail is displaying the "O… (read more)

I have had a problem with Gmail since yesterday April 13, which was the same day my browser updated to 99.0.1. I'm using a Windows 10 machine.

Gmail is displaying the "Oops… the system encountered a problem (#001)" error message and will not load my inbox. Other websites in Firefox load fine (including other Google apps like Drive and Calendar), and Gmail works fine in other browsers.

Asked by charwood13 2 years ago

Last reply by cor-el 2 years ago

  • Archived

lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Honey App not working with new FireFox update

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox … (read more)

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox App Manager and Honey shows green, meaning it has permission to run. HELP!

Asked by momaearth 2 years ago

Answered by momaearth 2 years ago

  • Archived

firefox sync server reverse proxy not working

I'm self hosting a firefox sync server on unraid. If I set it up on the local network, it works. I use this public address in the docker container http://localhost:5000… (read more)

I'm self hosting a firefox sync server on unraid. If I set it up on the local network, it works. I use this public address in the docker container http://localhost:5000 and the about:config server as identity.sync.tokenserver.uri = http://localhost:5000/token/1.0/sync/1.5.

Now if I switch to my reverse proxy, I use this public address in the docker container http://firefox.mydomain.com and the about:config server as identity.sync.tokenserver.uri = http://firefox.mydomain.com:5000/token/1.0/sync/1.5. It does not sync. I get an error if I use that url in the browser link. If I make it http://firefox.mydomain.com/token/1.0/sync/1.5 (taking out the port number), my browser displays a json page. But if I remove the port number in the about:config and make it identity.sync.tokenserver.uri = http://firefox.mydomain.com/token/1.0/sync/1.5, it logs me out of the firefox account.

The reverse proxy is passing port 5000 through, so that is why not specifying it returns a valid browser page. The about:config seems to need the port specified to work. Otherwise I'm getting logged off. Is there a workaround to this?

Asked by firefox1812 2 years ago

Last reply by firefox1812 2 years ago

  • Archived

Sorry! 0 results found for ‘With the update installed today 4-14-22 my tabs would not restore. Solution present via google are 3 years or more old and not applicable. Please help me restore my previous tabs from yesterday’ for ‘Firefox’

Sorry! 0 results found for ‘With the update installed today 4-14-22 my tabs would not restore. Solution present via google are 3 years or more old and not applicable. Ple… (read more)

Sorry! 0 results found for ‘With the update installed today 4-14-22 my tabs would not restore. Solution present via google are 3 years or more old and not applicable. Please help me restore my previous tabs from yesterday’ for ‘Firefox’

Asked by sbdick1945 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

How can I block a website from spamming the browser's web dev console?

I've noticed that some websites will endlessly spam the console (in developer tools) with rubbish, and I would like to be able to block that from happening. I'm ignorant … (read more)

I've noticed that some websites will endlessly spam the console (in developer tools) with rubbish, and I would like to be able to block that from happening. I'm ignorant about this sort of stuff in general, and it confuses me how a website can even access my browser's console to begin with.

The latest example I came across which caused me to finally ask about it, was some strange JavaScript spam with some kind of < div > (had to edit this with spaces to show it in the post) structure containing over a thousand characters. This entire thing gets spammed in the console at a rate of a few every second. I recorded a short gif of it, which imgur seems to have converted into a video: https://i.imgur.com/dosMZjo.mp4

Asked by Flannery_Moore 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Restore Recent Closed Windows

I'm having an issue every few months, where I usually keep Firefox open with 10 or so tabs as pinned and sometimes I open a new window for something else on another monit… (read more)

I'm having an issue every few months, where I usually keep Firefox open with 10 or so tabs as pinned and sometimes I open a new window for something else on another monitor. When closing the PC, I generally close on my main monitor and forget about the new window, so I lost all tabs. Because I use Open previous windows and tabs. How can I recover the window with my tabs without having to always go into sessionstore-backups folder and restore manually with the scrounger from the recovery file?

Thanks, Eduard

Asked by Eduard 2 years ago

Last reply by Eduard 2 years ago

  • Archived

Security Key issue for FB login

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial… (read more)

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial login just enough time to enable a 2 step challenge for which I selected SMS, NOT any security key via USB. As you can see in the picture, every time when I try to login (or switch in FB from a backup account into the primary), I'll get this message. Now it's stating that it's a Firefox/Mozilla request but it only appeared after my FB was hacked, never before. Could a developer/SME please take a look at this? Current Version 99.0.1 (64-bit)

Cheers, and TIA! T.B.

Asked by tbuettner1 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

How to view all synched tabs from all devices

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a fun… (read more)

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a function in Firefox that lets me see all synced tabs from all connected devices)

going to the regular synced tab area there isn't anything from that computer there,

Firefox v.99.0

Asked by max.joho7 2 years ago

Answered by max.joho7 2 years ago

  • Archived

Videos won't play on Netflix and Curiosity stream

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge… (read more)

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge but I want to use firefox. I did everithing of what Netflix sugested but videos won't play.

Asked by afloarei.andrei90 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to print using the system dialog box?

I am running Firefox 99.0 on an iMac with MacOS Catalina 10.15.7. With a recent update to Firefox I can no longer print using the system dialog box as default. I did al… (read more)

I am running Firefox 99.0 on an iMac with MacOS Catalina 10.15.7. With a recent update to Firefox I can no longer print using the system dialog box as default. I did already try switching the "print.tab_modal.enabled preference" to "false" and that simply doesn't work. When that flag is set to "false" and I print from within Firefox, the Firefox print dialog comes up, not the system print dialog. Why can't I change it so that the system print dialog comes up by default?????

Asked by johnm3141592 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Accessing my TVG account

How can I fix this? Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to 4njbets.us.betfair.com. If you visit this… (read more)

How can I fix this? Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to 4njbets.us.betfair.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by osmond1112 2 years ago

Last reply by osmond1112 2 years ago

  • Archived

Desktop Shortcut

When I drag the padlock to my desktop to create a shortcut, only a generic page image appears as the icon. How can I get Firefox to include a UNIQUE icon for each webpage… (read more)

When I drag the padlock to my desktop to create a shortcut, only a generic page image appears as the icon. How can I get Firefox to include a UNIQUE icon for each webpage? Other browsers, such as Brave, create an icon that is unique for the website it references. This makes it VERY easy to locate and organize all the shortcuts on my desktop.

The images I have included show the (in my opinion) ugly/useless Firefox icon vs. the aethestic/useful Brave icon.

Asked by sparks7120 2 years ago

Last reply by sparks7120 2 years ago