Firefox Support Forum

Hello,

I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was updated from 97.x to 98.0)

It is especially frustrating, as the mandatory "Restart" screen is broken when using several profiles, at least under Debian.

Let me know if you need more information.

Best regards,

Adonis

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

I'm using Firefox Version 98.0.2 on Ubuntu 21.10 with Wayland and Gnome 40.4.0. I choose a larger cursor size from Ubuntu's Settings->Accessibility->Cursor Size. However, in Firefox the cursor always displayed in the smallest size.

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.

Ever since installing firefox on a new pc, I've had the problem where I would click a link or enter a url, and sometimes (not always, about 20% of the time), the page will not load (there is a loading symbol but no page shows up), then it stops loading after about 10-20 seconds and there is no page (when I enter a url from a new tab, there is just a blank tab, when I click a link on a webpage, I just remain on the webpage), but when I re-enter the url or re-click the link, it does work. So happens for all links of the website I'm trying to visit.

To summarize: I click a link, and sometimes it loads for 10-20s and then just stops, and when I click again, it works.

Any help is appreciated!

Hello,

For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted my computer, but that doesn't solve the problem. Also, if I go to Amazon.com on Google Chrome, it comes up in English. Is there a way that I can solve this problem?

Thank you

Updating to version 98.0 onwards Firefox has started saving a copy of every pdf file I view (open) in my downloads folder.

My settings have not changed:

Tools->Settings->General->Applications: - pdf (application/download): Always ask - pdf (application/force-download): Always ask - pdf (application/pdf): Use Adobe Acrobat DC - pdf (application/x-download): Always ask

And when the "ask" dialog pops up, I choose "open".

I have tried all standard methods/troubleshooting, including resetting the handlers.json file.

The only way to avoid getting a copy in the downloads folder is if I choose "Open in Firefox" (application/pdf) instead of "Use Adobe Acrobat DC".

Any solution to this?

Thanks Michael

Firefox used to give the option to open a file without saving. Now it saves everything to my downloads folder with no option to just open. (I am aware Firefox used to save the opened files in temp). This causes major clutter in my downloads folder and big disruptions to my work flow. Sometimes I just want to view the file and not save it to my working folder (downloads).

Is there a workaround to save to opened files in temp and the saved files to download?

Does Firefox give 2 different "save to" options? One option for a location to save downloaded files and one option for a location to save opened files?

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

I am NOT a fan of this relatively new Full-screen mode at all unless I initiate it when watching a movie or in very few other instances. I don't like any device second-guessing or anticipating what I need to do and when or if it needs to do this for me. It has caused me more problems than it has helped, and injected some frustrating delays getting what I want done due to the added need and interruption of being paused to constantly press F11 again and again. It's not second nature and at this point, I don't think it will be. I don't need or want this feature and I don't understand this new world where features have to be nailed down and locked now with the "like it or lump it" mentality without option to remove or disabled this? (Sorry, I don't like MS Edge either, and not only for this reason!) I would be happy to go back to a previous version of Firefox that is without this feature, if this is the only answer. I'm hoping it is not?

There was a previous very brief post on here that directed users to go to about:config and set full-screen-api.enabled to false in order to disable this feature, but no one positively confirmed that it worked and the thread was closed. This doesn't appear to be working for me with the most current version of Firefox.

Is there someone who can help give me peace in my life again by showing me how to disable this permanently and forever? I know about F11 and don't ever want to have to press it again! I would appreciate any help, and you might even make my Christmas list if it works?

Thanks!

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Before the new update whenever I downloaded a file it would ask where to save the file to every time, now it just asks once then automatically saves any new files I download to the same folder as the previous ones, forcing me to then go to that folder and manually move it to the correct folders. Is there any way to change it back to the right way it was done before they decided to remove our choice? My setting is set to "Always ask you where to save files", with the emphasis on "Always".

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i think it happened after update 98.0.2 was installed. i have searched help, etc. one solution that was my exact problem did not apply to me because the screenshots the contributor was using were not present on my version of the browser (or it is always possible that i was lost). this issue is a pain and i sure would appreciate any help thanks, Steve

When I try to download a file, the download always fails. This happens no matter what website I'm downloading the file from (see screenshot 1).

This started happening within the last week or so. We are running versions 97 and above.

Firefox is configured to always ask where to save files to (see screenshot 2).

Write permissions to the user's Downloads folder is denied for reasons unrelated to this issue (see screenshot 3). When I re-enable write permissions, the problem goes away.

Has anyone else run into this problem? Is write access to the Downloads folder required now, even if Firefox is not configured to save files to that location? Thanks!

Firefox is becoming more and more buggy and more unstable using more than 8Gb of ram in either the apps processes or if not there then in the background processes and when you look into the firefox task manager it reports it is using no more than maybe 100 MB of ram the only way to stop it is to close the one process that is using all the memory. when i investigate using the about:memory function it tries to tell me that it is an extension using the memory but if i disable the 2 extensions i use and reload the measure memory it still is using exactly the same amount of memory. is there any sort of fix for this because i am getting sick of having to have the windows task manager open to close the rogue process every time i use my browser

WHEN I try to go to youtube it says Secure Connection Failed and under that it says An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

OS: ArchLinux DE: i3wm, X11 GPU: GTX770, Kepler, proprietary nvidia driver Firefox version: 98.0(64-bit)

Hi! Since updating Firefox to 98.0 I've been experiencing sudden performance drops(lags/freezes/stutters) while scrolling. `about:support` page shows that compositing is `WebRender`. The issue occurs with fresh profile without any addons installed and also in `firefox-nightly`(100.0a1). However, scrolling is totally smooth in 97.0.2 and earlier versions of Firefox.

What changes in Firefox 98 could cause this, and are there any settings in `about:config` I can try to tune to solve the issue? These are the settings I've always used, and, as I mentioned, scrolling was smooth before 98.0:

gfx.webrender.all = true general.smoothScroll.mouseWheel.durationMaxMS = 400 general.smoothScroll.mouseWheel.durationMinMS = 200 mousewheel.min_line_scroll_amount = 40 mousewheel.system_scroll_override.enabled = false