Showing questions tagged: Show all questions
  • Archived

Keyboard shortcuts

When i type in the search bar "list of active shortcut keys I get no answer except for a few people complaining and not anything relevant to the question asked. Why is th… (read more)

When i type in the search bar "list of active shortcut keys I get no answer except for a few people complaining and not anything relevant to the question asked. Why is this?

Asked by RickCharon 1 year ago

Last reply by Terry 1 year ago

  • Archived

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing up the other settings?

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing … (read more)

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing up the other settings?

I've searched this question and found one answer archived that did not really fix the problem. I'm looking for an extension or a setting integrated in FF, not a font size change in Mac iOS (Monterey) or one that changes the font in the browser pages.

Love FF and Mozilla and all the volunteers who make my entire work day so easy with great, secure, handsome products! I'm a devoted fan. Thank you!

Asked by Roz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why my add ons will be disabled by safe mode and what is safe mode how can I turn it off????

I am using firefox just for a few days, then when I go in to my Add-ons setings, it said All add-ons have been disabled by safe mode. So what is safe mode how can I turn … (read more)

I am using firefox just for a few days, then when I go in to my Add-ons setings, it said All add-ons have been disabled by safe mode. So what is safe mode how can I turn it off!?

Asked by s170018 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox crash

firefox works fine except for two sites. one is onx hunt, the other is American national bank personal banking site. the onx hunt site has been crashing for awhile and th… (read more)

firefox works fine except for two sites. one is onx hunt, the other is American national bank personal banking site. the onx hunt site has been crashing for awhile and the bank site just started

Asked by sjflicker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SECURITY WARNING

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THA… (read more)

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THANKS

Asked by innobbara 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

google search missing "tools" option on firefox browser

i recently noticed how ive been missing this function and i havent been able to use the "date filter" because of it. what can i do to re-add it? it dissapeared when fire… (read more)

i recently noticed how ive been missing this function and i havent been able to use the "date filter" because of it.

what can i do to re-add it? it dissapeared when firefox did an update.

Asked by sergioalbertocmarin 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox 98.0 automatically downloads every attachment

Hello Mozilla Support! I just installed Firefox 98.0 this morning. I was very surprised to discover that I can no longer view an attachment in Firefox or open an attachm… (read more)

Hello Mozilla Support!

I just installed Firefox 98.0 this morning. I was very surprised to discover that I can no longer view an attachment in Firefox or open an attachment without also downloading it.

If you can, please ask the developers to reinstate the Download Attachment options to "Open with Firefox" and "Open with [select the program]" without automatically downloading every attachment.

Thank you!

-Steve

Steve Friedman

Asked by sfriedman88 1 year ago

Answered by AliceWyman 1 year ago

  • Archived

How to get rid of ads Mozilla is inserting into Firefox?

I was extremely disappointed to be forced to view a full-page advertisement for Disney when I started Firefox this morning. How can I ensure that this NEVER happens again… (read more)

I was extremely disappointed to be forced to view a full-page advertisement for Disney when I started Firefox this morning. How can I ensure that this NEVER happens again?

I have been a dedicated Mozilla user for over 15 years, tolerating Firefox's many bugs and rapid decline in overall quality the last several years, but if I get another ad like this I have absolutely no reason to continue using Firefox and will start using Chrome immediately. I might as well just give all my info to Google if the alternative is to be forced to not only view ads, but view ads from companies such as Disney. This crosses a line and is not acceptable.

Thanks

Asked by VincentBrick 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Automatically open the Downloads panel

In the new version, the Downloads panel automatically opens whenever I save/download a file. The problem... it STAYS open. How can I turn it off? I already know where a… (read more)

In the new version, the Downloads panel automatically opens whenever I save/download a file.

The problem... it STAYS open.

How can I turn it off? I already know where and how to check on my downloaded files. I do not need to see the downloads panel pop up every time I save a file. And I definitely do not need or want it to stay open, causing yet another need for a mouse click to make it go away.

Asked by tcd2000email 1 year ago

Answered by AliceWyman 1 year ago

  • Solved
  • Locked
  • Archived

Downloads defaulting to 'Downloads' folder despite settings

I've just suddenly had this problem starting today: downloading files through the browser is now automatically sending them to my computer's Downloads folder, even though… (read more)

I've just suddenly had this problem starting today: downloading files through the browser is now automatically sending them to my computer's Downloads folder, even though I have my download settings set to 'Always ask you where to save files'. I double-checked to see if my settings had been reset by the update (they had not), and I even unselected and reselected the option to see if that helped anything (it didn't).

Asked by sethmwenger 1 year ago

Answered by AliceWyman 1 year ago

  • Archived

I need some help to understand primary password timeout please

Hello there, I am trying to better myself in terms of security do's and don'ts and one thing I don't understand The primary password is for encrypting/guarding the file… (read more)

Hello there,

I am trying to better myself in terms of security do's and don'ts and one thing I don't understand

The primary password is for encrypting/guarding the files which store my logins, correct?

After unlocking with my primary password the files are no longer encrypted/guarded and I can use my logins but another party could snatch them as well?

Now here is the thing, I thought there was a setting in about:config as default so the password timeouts after 15 minutes, I looked and it was there and I didnt touch it and I dont use any extensions which tamper with sessions or passwords

But I don't have to retype my primary password the whole day normally, only when I close and reopen Firefox? How can it still have access to my logins all day? And is that bad like are all my logins unencrypted in my RAM or something?

Thank you for your time and for reading

Asked by singchild 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Win 11 Too many processes

Greetings- I was using my browser (single window, three open tabs) and I checked task manager - Firefox has several concurrent processes running and I don't understand. I… (read more)

Greetings- I was using my browser (single window, three open tabs) and I checked task manager - Firefox has several concurrent processes running and I don't understand. I understand the sandbox and one process having several child processes, but this I believe is suspect.

I also noticed that in the "Security at a glance" window in Win11, my icons have changed - there's a weird white box on most of the security icons. I'm thinking I may be under some sort of virus/trojan, etc., yet I've ran antivirus even in prior to boot and got nothing

Asked by Freshness319 1 year ago

Answered by cor-el 1 year ago

  • Archived

Cant login to citizens bank after update 98. i can login to other browsers. but not firefox,I get a black page. Help, I ike the site I actually donate. Please tell me what to do. im a senior having issues with firefox.thank you Tony Smithfield RI

cant download citizens bank site after 98, download. please help it works on other browsers.i hate those other browsers.i use resend button it doesnt work. please help!!!… (read more)

cant download citizens bank site after 98, download. please help it works on other browsers.i hate those other browsers.i use resend button it doesnt work. please help!!! Tony Smithfield RI My screen goes Black after password and next, nothing!!!

Asked by ANTHONY 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How do I turn new download notification off?

I just had a Firefox update today and now when I save a pic or save a video it does a new really annoying drop-down notification at the top from the download icon area wh… (read more)

I just had a Firefox update today and now when I save a pic or save a video it does a new really annoying drop-down notification at the top from the download icon area which stays there until I manually remove it. In the past I only saw an activity up there when I downloaded programs to my downloads folder, but not when I simply saved an image or video to my other locations. I do not want this stupid dropdown notification appearing, and it's getting bigger and bigger the more pics I save, how do I turn it off? It's ridiculous. I save videos from twitter and images like memes all the time and never have this happen, it just saves it and there is nothing more going on to worry about (which is what I want), it's only started today after the update so it's a new feature. I looked in about:config but I could not work out which setting it is so didn't touch anything. Thanks for your help.

Asked by lee.wilshier 1 year ago

Answered by cor-el 1 year ago

  • Archived

Most recent update (98.0) affects online banking

After Firefox 98.0 was installed on HP laptop Windows 10 today (3/8/2022) I cannot access online banking for Citizens Bank. URL is https://citizensbankonline.com. I can… (read more)

After Firefox 98.0 was installed on HP laptop Windows 10 today (3/8/2022) I cannot access online banking for Citizens Bank. URL is https://citizensbankonline.com. I can access online user name and password but cannot proceed to security question which is necessary before accounts can be shown. URL worked fine with Firefox 97.0. URL works with Google Chrome. Firefox 98.0 works fine with online banking with other banks I deal with. It's just this one URL I am having problems. After entering the online user name and password and hitting "login" the screen is a white blank and will not proceed further. I called Citizens Bank and my account is not locked.

Asked by blong6453 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox causing cable modem/router to crash

I have read on different sites that other people over the years have had issues with Firefox causing router/modem problems. One case was related to Amazon, another case … (read more)

I have read on different sites that other people over the years have had issues with Firefox causing router/modem problems. One case was related to Amazon, another case to Home Depot, but in my case it is caused on the initial start of Firefox after a boot. Once the router/modem is reset, we can restart Firefox multiple times each day and it never causes a problem again. In our case, it is caused by the home page (aolmail.com). I have read all the solutions that I have found and the only thing that appears to work for us is to start Firefox in Troubleshooting Mode. Then we are fine with no further modem/router hang ups. Any suggestions as to what to try to resolve this issue. It's on my Wife's computer and if she ain't happy, no one else is. Thanks.

Asked by mike.steele1 1 year ago

Answered by mike.steele1 1 year ago