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clearing cookies on close

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am runnin… (read more)

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am running no add-ons and I am not running in private browsing. This has worked previously.

Asked by lilbobbyd 2 years ago

Last reply by lilbobbyd 2 years ago

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The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem … (read more)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is a site that I visit a half a dozen times a week, and have been for years.....

Asked by joyspring7 2 years ago

Last reply by Merlin1951 2 years ago

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the downloads icon in toolbar keeps randomly opening

the downloads icon in toolbar (the one that says, "Display the progress of ongoing downloads" when hovering cursor over it) keeps randomly opening and showing me the file… (read more)

the downloads icon in toolbar (the one that says, "Display the progress of ongoing downloads" when hovering cursor over it) keeps randomly opening and showing me the files that have downloaded as if i clicked on it. my cursor is nowhere near the icon, so no accidental clicking on it. and it seems to happen when I'm not touching the keyboard, mouse or trackpad. it just pops open. and there are not current downloads--just a list of files that have already been downloaded. odd...

Asked by Angstromm 2 years ago

Last reply by cor-el 2 years ago

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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 2 years ago

Answered by cor-el 2 years ago

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how do i add the trendmicro password manager ext to firefox

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Tr… (read more)

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Trester

Asked by elliot.trester 2 years ago

Answered by elliot.trester 2 years ago

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Youtube keeps saing I'm offline in Firefox browser and I'm not

I am posting a link to Google showing the exact search: https://www.google.com/search?q=youtube+keeps+saing+I%27m+offline+and+I%27m+not+&client=firefox-b-1-d&sxs… (read more)

I am posting a link to Google showing the exact search:

https://www.google.com/search?q=youtube+keeps+saing+I%27m+offline+and+I%27m+not+&client=firefox-b-1-d&sxsrf=APq-WBu7aHfrnOVa0HzT6jPq_tlf_BS4cw%3A1647557119919&ei=_7kzYrTKN8StqtsP_pOzEA&ved=0ahUKEwj0xYTHnM72AhXElmoFHf7JDAIQ4dUDCA0&uact=5&oq=youtube+keeps+saing+I%27m+offline+and+I%27m+not+&gs_lcp=Cgdnd3Mtd2l6EAMyCgghEBYQChAdEB4yCgghEBYQChAdEB46BwgAEEcQsAM6BAghEAo6BwgjELACECc6BQgAEKIESgQIQRgASgQIRhgAUM0LWPJJYLBSaAFwAXgAgAGcAYgBgwiSAQMwLjiYAQCgAQHIAQjAAQE&sclient=gws-wiz

Okay that was way longer than I expected short of someone searching the headline their self, but it's the best way to show just exactly what I am seeing.

This started happening a couple of days ago and I do know there have been recent updates to the browser that might have something to do with it.

It's apparently a common, or known, issue, and there is a fix for it for Chrome, but I can find nothing similar for Firefox except some crazy command prompt that I'm not even going to try to attempt,

I've spoken to my IPS twice this week already and everything is good. I don't have any real issue with any other sites and seem to be able to surf normally.

I had thought it was a Youtube issue, maybe it is, but it's obviously an issue people have had before and it seemed to be a network issue in the browser, or as much as I got out of the Chrome fix video.

If anyone can help me I'd really appreciate it. If it continues, then I suppose I will have to switch to using Chrome, or only use Chrome for Youtube, or quit Youtube all together.

But the error is consistent, annoying & frustrating when I have to reload (which doesn't seem to help) or switch to another tab (which dosn't always help) just to watch videos.

Thank you.

Asked by springheel 2 years ago

Last reply by springheel 2 years ago

  • Solved
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Recover pre-previous session

I had a number of tabs open today (~40). Because Firefox started to malfunction, I had to restart Firefox. It happened to me before and I knew that I can restore my previ… (read more)

I had a number of tabs open today (~40). Because Firefox started to malfunction, I had to restart Firefox. It happened to me before and I knew that I can restore my previous session so I safely closed the tabs.

When I restarted it, I opened a tab and then I tried to open the Application Menu, but accidentally closed the window. Now, when I've re-opened Firefox and attempted to restore the previous session only that last tab appeared.

Is it possible to recover the pre-previous session? I use Ubuntu 18.04. Where is this information located? and how can I retrieve it?

Asked by amberbear 2 years ago

Answered by Dropa 2 years ago

  • Archived

Cannot download files, reports "Failed"

When I try to download a file, the download always fails. This happens no matter what website I'm downloading the file from (see screenshot 1). This started happening wi… (read more)

When I try to download a file, the download always fails. This happens no matter what website I'm downloading the file from (see screenshot 1).

This started happening within the last week or so. We are running versions 97 and above.

Firefox is configured to always ask where to save files to (see screenshot 2).

Write permissions to the user's Downloads folder is denied for reasons unrelated to this issue (see screenshot 3). When I re-enable write permissions, the problem goes away.

Has anyone else run into this problem? Is write access to the Downloads folder required now, even if Firefox is not configured to save files to that location? Thanks!

Asked by thelibrarytech 2 years ago

Last reply by thelibrarytech 2 years ago

  • Solved
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Disable webp crap.

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fie… (read more)

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fiel that won't be dark? This olution doesn't work: https://support.mozilla.org/en-US/questions/1329624 Image saved as jpg still dark, as if it was still webp.

Asked by SF01 2 years ago

Answered by user104147805413306348376805769878442569366 2 years ago

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clearing the cache

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all … (read more)

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks

Asked by wolfdad 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

getting annoying popups even tho popups is off; told to go to preferences? then content; then choose to rid of?

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I compla… (read more)

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I complained to the news paper and they gave the following message to get rid of these annoying messages. Here are their instructions to stop this on Firefox> 1. Click the Settings icon in the top right of your browser window and choose "Preferences" 2.From the left hand side of the page, choose "Content" 3. Under Notifications, press "Choose

There is no Preferences category under my settings icon. There is no Content on the left side of the page when I go to Settings There is no Notifications label from which to select Choose.

How the heck do I get rid of this annoying popup or notification or whatever the heck it is? Please advise. Thx

Asked by djmckay.dm 2 years ago

Answered by Dropa 2 years ago

  • Archived

account not active ... contact administrator

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox,… (read more)

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox, and sometimes use them simultaneously for two accounts on the same service (not right now). My physically pristine 2015 Mac cannot install OS's past the 10.12 I have, so Safari is failing. But I am exasperated at runarounds when trying to set up this Firefox account. I used the emailed verification code and seemed to get in, but got the red-box message "This account... administrator... error." I cannot tell whether the site is letting me use it normally, but I think not. I just spent an hour in help forums. Geesh, tech complexity has mushroomed since my LAN work in the 90s, and you volunteers get to cope with inarticulate queries like mine! Upload is failing of jpg screen shot that has been made anonymous. Help?

Asked by john.r.mcclelland 2 years ago

Last reply by Paul 2 years ago

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several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to open firefox. i think it happened after update 98.0.2 was installed.

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i t… (read more)

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i think it happened after update 98.0.2 was installed. i have searched help, etc. one solution that was my exact problem did not apply to me because the screenshots the contributor was using were not present on my version of the browser (or it is always possible that i was lost). this issue is a pain and i sure would appreciate any help thanks, Steve

Asked by scturn48 2 years ago

Answered by scturn48 2 years ago

  • Solved
  • Archived

PIP button

After the last update, the PIP overlay button is different and larger because it contains the message "Watch in Picture in Picture" and when hovering the mouse on it make… (read more)

After the last update, the PIP overlay button is different and larger because it contains the message "Watch in Picture in Picture" and when hovering the mouse on it makes it bigger because a second more detailed message appears below the first one.

I would like to make the PIP overlay button as small as it was before with no text at all. What do I have to do in order to obtain this effect?

Asked by notSoYoung 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Unable to install Net Gear router to initiate internet connection for my Mac Book Air.

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purc… (read more)

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purchased a few months ago and have never had internet at home. This is first attempt. Thanks.

Asked by jimgalo 2 years ago

Answered by cor-el 2 years ago

  • Archived

Some buttons keep flashing when scrolling in Firefox on Windows 11

Just got a new laptop with Windows 11, installed Firefox, and am running FF 98.0.1. When scrolling on some pages, the buttons look like they're constantly flashing. But i… (read more)

Just got a new laptop with Windows 11, installed Firefox, and am running FF 98.0.1. When scrolling on some pages, the buttons look like they're constantly flashing. But if I scroll slowly, I can see that the button color is itself scrolling within the button boundary. Or at least, that's what it looks like. Attached a sequence of images to show what I mean. Can anyone help? It's so irritating that I might be forced to use a different browser, which I don't want to do! This didn't happen on my old laptop running Window 10.

Asked by Georgia_ 2 years ago

Last reply by Georgia_ 2 years ago

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Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the b… (read more)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Asked by Cryosleeper 2 years ago

Last reply by Terry 2 years ago

  • Archived

Addons

The addons on Firefox aren't showing up in the toolbar, even though it says that its enabled in the settings page. The only addon showing up is uBlock Origin, nothing els… (read more)

The addons on Firefox aren't showing up in the toolbar, even though it says that its enabled in the settings page. The only addon showing up is uBlock Origin, nothing else appears on the toolbar. This started only recently, I'm on Firefox 98.0.2 (64 bit).

Thanks in advance!

Asked by marcleok101 2 years ago

Last reply by marcleok101 2 years ago