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  • Archived

Automatically open downloaded csv files with Excel

I have for many years tried to have excel automatically open downloaded .csv files as I do this every day many times. Until today I have not been able to understand why… (read more)

I have for many years tried to have excel automatically open downloaded .csv files as I do this every day many times. Until today I have not been able to understand why, despite having asked for Firefox to automatically open .csv files with Excel, and therefore finding "Microsoft Excel Comma Separated Values File" associated to "Use Excel (Default)" in the application association list in the General settings, Firefox continues to ask what to do with the .csv file type when downloading.

What I have discovered is that when using a search for associations in the General tab, csv gives no results! However searching for cel does for some reason list the "Microsoft Excel Comma Separated Values File".

It seems to me that the file type three letter code for the Microsoft excel csv file is wrongly stated in the association list. Is my assumption right? If so how can I correct this please?

For information I have had this problem on more than one computer! I have just set this up on a brand new laptop when discovering this.

Images attached... Thank you.

Asked by Mike 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Lost Passwords...again!

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since… (read more)

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since then and today I just lost those. Fortunately, I had a backup of my profile. The old "key4.db" and "logins.json" files I had didn't work, although they have a significant size. In fact, looking at the "logins.json" using VS Code I see the logins are there but they don't display in the "Settings > Privacy & Security". How can I get access to them when this happens again. I was able to restore the profile from several days ago so I'm not completely in trouble.  :-)

Asked by Bill 2 years ago

Last reply by MaxLen 1 year ago

  • Solved
  • Archived

Gmail does not work properly inside Firefox

Hi I have been using Firefox for years and have been using Gmail within Firefox for years also. The problem which started today is that when I went to open an email withi… (read more)

Hi I have been using Firefox for years and have been using Gmail within Firefox for years also. The problem which started today is that when I went to open an email within Gmail the only thing I got was the title of the email. There was no message inside the email. If I try and forward the email, the message appears but only with the box to forward the email.

Here is a list of things I tried.

Restarted Firefox (no change Gmail not working properly) Restarted computer (no change Gmail not working properly) Looked up solutions online and did updates to Ad Block (no change Gmail not working properly) Disabled Adblock and uBlock (no change Gmail not working properly)

I can go into Gmail properly on my phone, through Chrome and through the Brave browser and it works fine. Firefox is my main browser and I really don’t want another browser to be open all the time just to access Gmail.

Any help would be great.

Thanks

Asked by Trainspotting 1 year ago

Answered by Terry 1 year ago

  • Archived

Firefox Portable crashes repeatedly

I use Firefox Portable and it still crashes for months when he gets up in memory usage. My HDD is irrelevant cause I updated from 4Gb to 8Gb RAM memory, it doesn't reach … (read more)

I use Firefox Portable and it still crashes for months when he gets up in memory usage. My HDD is irrelevant cause I updated from 4Gb to 8Gb RAM memory, it doesn't reach its limits but it still crashes and this goes for months... Please assist cause this is frustrated. My last two report I submitted today are those ones:

Report ID

bp-661a0d81-0275-4675-aefb-000470220221 2/21/2022, 2:14 PM bp-c0e8320d-1614-4106-8b0a-83f100220221 2/21/2022, 2:14 PM

Asked by Almuric 2 years ago

Last reply by cor-el 1 year ago

  • Archived

allow updates

I do not want firefox to allow: automatically install; check for: or use a backround service for updates and i especially dont want any annoying pop ups telling me about … (read more)

I do not want firefox to allow: automatically install; check for: or use a backround service for updates and i especially dont want any annoying pop ups telling me about updates. How do I stop it from doing this?

Asked by malkbean2 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Gmail does not load until cache is cleared

Hi, Something seems to be happening with my Gmail. After some time, it stops updating. When attempting to reload the page, no requests are even sent from Firefox. When a… (read more)

Hi,

Something seems to be happening with my Gmail. After some time, it stops updating. When attempting to reload the page, no requests are even sent from Firefox. When attempting to load it in a new tab, I get an endless loading sign but no indication a request is actually being sent (no request in network tab, no domain in the bottom corners as happens when loading a page).

All other Google products load correctly.

The solutions I've found are to log out of Google and log back in or clear cache/cookies/etc for Google. However, after some time this issue pops up again.

I've already rebooted the machine, done latest update, cleared site cache etc etc etc. and this keeps happening.

Asked by nik.spyratos 1 year ago

Last reply by Terry 1 year ago

  • Archived

BUSINESS WEBSITE ISSUE - "WARNING: POTIENTIAL SECURITY RISK"

Hi, We are a small business seeking assistance on how to fix this error for our website. We have tried to correct this error on our own, yet unfortunately, we are unable… (read more)

Hi, We are a small business seeking assistance on how to fix this error for our website. We have tried to correct this error on our own, yet unfortunately, we are unable to.

How soon can we resolve this? We hope someone can respond back to us ASAP!

Thank you!

Asked by bonitalashesworldwide 1 year ago

Last reply by Terry 1 year ago

  • Archived

FIrefox 97.0.1 will not save web pages from Washington Post newspaper

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington P… (read more)

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Asked by gruff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Mozilla Firefox browser lists up-to-date incorrectly

I have a question about the Firefox browser that came installed by default with my enterprise set-up. I usually browse on Chrome, but my user also has a 'Mozilla Firefox'… (read more)

I have a question about the Firefox browser that came installed by default with my enterprise set-up. I usually browse on Chrome, but my user also has a 'Mozilla Firefox' browser installed. When I opened it today, I found that it is somewhat out of date. Aside from buggy tab formatting, the biggest indication is an invalid certificate warning for many sites including Wikipedia and the Mozilla support website.

As shown in the attached screenshots, Firefox version 34.0.5 is running, and it considers itself up to date. I subsequently installed the default version of Firefox for Windows 10 (apparently 97.0), but it did not update the previous Firefox browser, which is still accessible under 'Mozilla Firefox,' whereas I am writing this ticket in the current browser, called 'Firefox.'

I think this question should be very low priority, but I am wondering why the browser thinks it is up to date. According to the current documentation, the only internal path to updates seems to be a 'Help' > 'About Firefox' > (Firefox initiates automatic update) sequence, but that isn't working for the older browser version. It feels like updating to the newest version should be possible from within the outdated Firefox, rather than doing what I did and installing another instance on my machine.

Asked by jdougherty 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Howto copy a link from a tab history ?

Hello, I know that it's possible with Chrome, but I cannot do it with Firefox. Is there preferably) a trick to do it or any add-on ? Access the history from a tab … (read more)

Hello,

I know that it's possible with Chrome, but I cannot do it with Firefox. Is there preferably) a trick to do it or any add-on ?

Access the history from a tab and then copy one of the link. It's very useful to keep current page open and paste old link (in a mail, a new tab, etc...).

History > Manage history doesn't show anything (but might be normal due to my settings).

Thanks !

Behd

Asked by BE HD 1 year ago

Answered by cor-el 1 year ago

  • Archived

tabs not individually delineated

So, I put off doing the update for much too long, but finally got around to it...and now I wish I hadn't. This is just incredibly annoying. Is there some way to fix it so… (read more)

So, I put off doing the update for much too long, but finally got around to it...and now I wish I hadn't. This is just incredibly annoying. Is there some way to fix it so that the tabs look like they're supposed to?

Asked by S.Eriksen 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Remove Shortcuts when hiding menu items

I'm hiding menu items using userChrome.css with option “toolkit.legacyUserProfileCustomizations.stylesheets” set to “true”. So I am hiding some menu items like for examp… (read more)

I'm hiding menu items using userChrome.css with option “toolkit.legacyUserProfileCustomizations.stylesheets” set to “true”.

So I am hiding some menu items like for example

  1. menu_find { display: none !important }

however though the menu item is gone how do I get rid of the ctrl-F menu shortcut...

I have many such menu items to remove so I need a generic solution to override the short-cut icons associated with the menu items I want to remove

Asked by ikhalil 2 years ago

Answered by ikhalil 2 years ago

  • Solved
  • Archived

Firefox 97.0 (Linux version) and previous version CREATES noise in whatever audio is running.

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching … (read more)

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching on Firefox. How can I stop the noise, which sounds like static from a week station on an old AM radio? Using other browser does not have this audio problem, UNLESS Firefox is running. Even if not actively using Firefox, just having it open on the desktop causes noise. Using Linux Mint 20 64bit. Audio produced by motherboard ASUS Prime B550 Plus with AMD Ryzen 9 3900X processor. Clicking on Firefox Help gets a message saying "Updates disabled by your system administrator" along with the normal text. I didn't disable updates and I am the Admin.

Asked by Anthony 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Archived

Only on Facebook, using Backspace or Shift key makes my page jump

Having the same issue that Nosoy had four months ago. It's been a week or two with me. I've tried going in safe mode, turning of my Facebook container. Deleting cache. Si… (read more)

Having the same issue that Nosoy had four months ago. It's been a week or two with me. I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook. Here is Nosoy's description which fully reflects my experience: "Starting as of today, the FACEBOOK screen suddenly moves when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts about a page up, closer to top. This shifts the entry area where I'm typing down and off the screen. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. It is maddening!"

Asked by fu22 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is somewhat randomly freezing upon opening something in a new tab, and on starting afterwards

Seemingly randomly, when opening a new tab, FF freezes up completely. This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord i… (read more)

Seemingly randomly, when opening a new tab, FF freezes up completely.

This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in a tab (3rd tab, YouTube and Twitter were previous and still open) and clicking on it while loading, it froze. A white line appeared at the top, and FF overlapped, and thus hid, my task bar. Waiting (5 min) did nothing, so I clicked and the "... is not responding" dialogue popped up, and I closed it.

Upon starting again, it restored the tabs that were previously open. I could swap between use them normally. However, when I opened a link in a new tab, it froze again.

After another restart, not even the new empty tab would load, freezing again, and every try afterwards.

Starting in troubleshooting mode or reseting did nothing (though I may not have waited long enough, an 'Old Firefox Data' folder was created and filled, but no window opened). I ran the installer again, which resulted in me having to redo some Addon settings, but worked fine for a while (~1h maybe?), before freezing again. A PC restart fixed it again for a longer while, but then it happened again, this time while trying to write this. Additionally, there was a freeze while clicking into the Subject field here, after which the even the new tabs froze again.

Another PC restart seems to have allowed me to use FF again, while I tipped this on my phone.

Hardware acceleration is off, History deletes every time I close FF, Addons on or off don't seem to matter. CPU and RAM aren't even near fully used. Drivers are up to date, Windows as well. (Running a System File Check right now, as I have upgraded to Win10 only a few days ago, although I was able to use FF during those days without issue, and the PC has been shut down in between as well. The SFC said it found and repaired files, though it didnt say anything other than that, so that might just be a "We found no issues and fixed those." translation kinda thing.)

I really don't know what else to do.

Asked by Celepito 1 year ago

Last reply by lewyes 1 year ago

  • Solved
  • Archived

Unable To View Any Videos in Firefox

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared c… (read more)

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Asked by Derph 1 year ago

Answered by Derph 1 year ago

  • Archived

Linux-Firefox mouse pointer change

Hello, how to prevent the MOUSE POINTER from changing to a HAND? And how to prevent it from changing size, shape and color when in Firefox? I understand they know better … (read more)

Hello, how to prevent the MOUSE POINTER from changing to a HAND? And how to prevent it from changing size, shape and color when in Firefox? I understand they know better what I want, but still...

Unlike most of you, I don't have a PhD in Computer Science, and have no idea what a CSS file is, where it is located, and how to edit it. So if you got a simple step-by-step solution, it would be greatly appreciated.

Thank you! Alex

Asked by lechat.71 1 year ago

Last reply by Terry 1 year ago

  • Archived

Gah. Your tab just crashed.

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped. I don't use any browser extensions… (read more)

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

Asked by keith87 2 years ago

Last reply by gabriele.hayden 1 year ago

  • Solved
  • Archived

Netfflix no longer works on Firefox

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help. … (read more)

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help.

Asked by tonizap 1 year ago

Answered by cor-el 1 year ago