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Firefox on macos monterey opens websites mobile version

Hi everyone, As the title says i have just updated to macos monterey and i regularly use firefox, when i open facebook google, youtube, gmail. It loads the mobile versi… (read more)

Hi everyone,

As the title says i have just updated to macos monterey and i regularly use firefox, when i open facebook google, youtube, gmail. It loads the mobile version of the site like if i was using a tablet.

Thanks for your help.

Asked by humbertqz 11 months ago

Answered by humbertqz 11 months ago

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Firefox tries to access weird websites each time it starts

Hello Mozilla community! Merry Christmas! I have noticed since yesterday (but maybe it is related to the 95.0.2 Firefox update) that Firefox tries to access some weird we… (read more)

Hello Mozilla community! Merry Christmas!

I have noticed since yesterday (but maybe it is related to the 95.0.2 Firefox update) that Firefox tries to access some weird websites each time it starts.

The websites Firefox tries to access are various (non-exhaustive list):

Kaspersky Internet Security blocks all those access attempts and notifies me with a "Download denied" event and a "Probability of unauthorized software download" message (see uploaded image).

I immediately suspected one of my Firefox extensions, so I disabled them all... But the issue kept on occurring. Could Firefox be infected? (I ran Kaspersky Internet Security through my whole PC, and it found nothing ; I did the same with the free version of MalwareBytes ; nothing again).

I find it hard to believe that this behavior is normal and that these alerts are false positives from Kaspersky Internet Security... What do you think guys?

Regards, Jerome.

Asked by Jerome 11 months ago

Answered by Jerome 11 months ago

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Window 10 Firefox login table date scientific number conversion to Excel date numbers

Dear Sir or Madam; I downloaded a login CSV file from the Firefox browser. The date columns format in the CSV login file is ‘1.64055E+12’. In EXCEL, 44556.79166 would tr… (read more)

Dear Sir or Madam; I downloaded a login CSV file from the Firefox browser. The date columns format in the CSV login file is ‘1.64055E+12’. In EXCEL, 44556.79166 would translate to 2021/12/26 18:59:59. The translation of ‘1.64055E+12’ should not be the same exact date, but should be in the same date range, as the 44556.79166 number. I’m not a mathematician. Would you please show me how to convert the '1.64055E+12' value to an equivalent excel date/time number? I could then format the excel date number cells to an yyyy/mm/dd hh:mm:ss format. These scientific number values are in the Firefox login file CSV downloads so I assume they were intended to be used in EXCEL spread sheet. These values converted to EXCEL date values would help me sort account password date change records by account name and change date. I could review sorted account records (and thus determine the current password for individual old accounts). Your solution would help me immensely and I appreciate your time. Sincerely, Clyde Stewart – wes45505@aol.com, Boise, ID

Asked by wes45505 11 months ago

Answered by cor-el 11 months ago

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Firefox is not responding

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 sec… (read more)

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Asked by Lee150 11 months ago

Last reply by FredMcD 10 months ago

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Tab crashes when loading content on certain websites.

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to d… (read more)

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to do with loading images, because with HumbleBundle at least, when going to humblebundle.com/subscription/trove it only crashes once scrolled down, which causes the images on the page to load and then the site to crash, and sites like Kickstarter will text but crash immediately after.

This started happening after getting a new monitor, an ASUS VG27AQ. I have it on 2560x1440 @ 144hz. Changing these settings to match my old monitor does not fix the issue. I have done a clean install of my NVIDEA drivers as well.

I have tried a fresh install, troubleshooting mode, safemode, as well as turning off all extensions, the issue still persists.

Here's a few different crash reports: bp-c62a1e3d-e36e-4177-acbb-654dd0220116 bp-a171e0b6-7c75-4bfc-a6c6-621a30220116 bp-eb9c9fae-f6db-487c-b6a5-964550220116

Asked by Benjamin Bolingbroke 10 months ago

Last reply by FredMcD 10 months ago

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Extensions not working

Hi Mozilla Community, As of a couple of days ago, I've had trouble with my Firefox Extensions. The most apparent one being ads appearing on the sites I browse (I have the… (read more)

Hi Mozilla Community,

As of a couple of days ago, I've had trouble with my Firefox Extensions. The most apparent one being ads appearing on the sites I browse (I have the Adblock extension installed and active). The extension that reveals the "dislike" ratio on Youtube only works if I disable and then enable the extension, for each video I watch. My entire extensions toolbar seems faulty as well.

I've attached images to illustrate: - Rakuten just appears as a blank box upon clicking it - Video downloader extensions just appear as a white line (doesn't open at all) - Bitwarden (password manager) says "not available in private mode", even though I'm not using a private window

Any help would be greatly appreciated. Thanks, Matt

Asked by Matt 11 months ago

Answered by Matt 10 months ago

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My minimize, maximize and close buttons don't appear in fullscreen mode

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hove… (read more)

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hovered my mouse to the top of the website i could minimize and maximize or even close if i wanted to even in fullscreen mode, now i have to get out of fullscreen mode to do that and i was hoping i could possibly change that some way or another i checked other posts but they were mostly from 6-7 years ago and unrelated to my issue

Asked by Dr. Duckling 11 months ago

Answered by cor-el 11 months ago

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Overwhelming Number of Crashes

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crash… (read more)

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

Asked by mhinck1 11 months ago

Last reply by FredMcD 11 months ago

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Hi - am now encountering IRRESOLVABLE difficulties DOWNLOADING files after Firefox would just NOT close not matter what I did.....

(SECOND occurrence of this problem; not sure HOW previous instance resolved - my short-term memory ISN'T the best at present!) Have taken all recommended steps short of … (read more)

(SECOND occurrence of this problem; not sure HOW previous instance resolved - my short-term memory ISN'T the best at present!)

Have taken all recommended steps short of completely refreshing (renamed a file titled 'config.json.old' as it was the ONLY one with a 'json' filepath suffix) because I don't want to have to relocate (another) existing session / configured profile by trial & error if avoidable - 'cookies' were removed along with history / cache cleared; reset / deleted related browser registry entries as directed, activated ' Troubleshooting / Safe Mode' contingency and STILL can't download anything (additionally, tried to do so with and without limited-time Malwarebytes web protections).....want to CONTINUE using Version 95 because by ALL indications and from what I'm seeing in Comments, my instincts about newer ones - were sound, WELL-informed.....please advise ASAP? Thanks!

Asked by ogam5 11 months ago

Answered by FredMcD 11 months ago

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facebook links such as groups and games not available

I cannot see any of my links such as games, groups, or read comments made to posts on my facebook page. I have opened chrome and logged into it and can see everything usi… (read more)

I cannot see any of my links such as games, groups, or read comments made to posts on my facebook page. I have opened chrome and logged into it and can see everything using it. I much prefer firefox but need help finding a way to fix this.

Asked by sisterwolfe 11 months ago

Answered by sisterwolfe 11 months ago

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How to turn off visited link colour overwrite?

Hi, A few months back I turned on the permanent overwrite of the colour - to a custom colour - of visited links under General > Language and Appearance > Colour (I … (read more)

Hi,

A few months back I turned on the permanent overwrite of the colour - to a custom colour - of visited links under General > Language and Appearance > Colour (I believe). I've since gone back to try and turn off this setting but nothing I seem to do in any arrangement of settings changes it.

As of now, all previously visited links show as purple, even if the website would've previous kept their colour unchanged after clicking. What I want to do is either stop links from changing colour after clicking them, or revert this setting to the Firefox default.

Thanks in advance for any help.

Asked by danielcrice 11 months ago

Last reply by danielcrice 10 months ago

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How can I stop ad blockers?

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can preve… (read more)

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can prevent successful review submission.".

I am not great with computers, so please be very detailed in how to get it to allow me to review. 
Thanks

Asked by dkdabillo 11 months ago

Last reply by cor-el 11 months ago

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setting firefox to remember specific web site preferences

How do I setting Firefox to remember specific web site preferences? every time I close a tab, Firefox deletes its entering credentials. This is very annoying when QR code… (read more)

How do I setting Firefox to remember specific web site preferences? every time I close a tab, Firefox deletes its entering credentials. This is very annoying when QR code needed like in https://messages.google.com/.

Asked by piniyallin 10 months ago

Answered by FredMcD 10 months ago

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Firefox slows down then quits with Facebook

Searched the forums and web, no one seems to have answer that I have found. Firefox 95.02, Windows 10 Pro, 8 GB RAM, Dell Notebook, fiber optic Internet 156 mbps Start by… (read more)

Searched the forums and web, no one seems to have answer that I have found. Firefox 95.02, Windows 10 Pro, 8 GB RAM, Dell Notebook, fiber optic Internet 156 mbps Start by running CCleaner, disable un-needed startups, extensions, ad-ons, ect., then roboot, have clean slate. About 3 months ago, after about 15 minutes Firefox slows down, then quits loading images, then eventually quits loading whole pages. If I was blocking content it would not work for at least 10 minutes. This evening, 21.38 clean boot, start FF, go to Facebook, read notifications, 1 tab open, nothing else running 21.55 images fail to load, still one tab open Researched more and ran about:memory, memory-report.json.gz unable to figure out how to upload Run CCLeaner, I do not save cookies or cache after FF closes, reboot 22.04 start Firefox, 1 tab open nothing else 22.16 images slow loading 22.20 nothing loads, try other websites like NOAA radar, all fine Reminds me I saw at the bottom left "Waiting for static.xx.fbcdn.net" Screen shot of Task Manager attached, FF running 10 times, 154 kb image will not upload Failed to upload, copying this txt and starting over. Images loaded fine after reboot Facebook works fine on Edge, I do not have/use Chrome or Google Facebook is the only page Firefox has issues with.

Asked by RickRobinson2009 11 months ago

Answered by FredMcD 11 months ago

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FF95.0.2 streaming videos stop and buffer anywhere from every 30 seconds to every ten minutes

A few weeks ago, when streaming, the videos started stopping to buffer very frequently. (It used to not happen at all. I am visiting the same websites I always have.) Ea… (read more)

A few weeks ago, when streaming, the videos started stopping to buffer very frequently. (It used to not happen at all. I am visiting the same websites I always have.) Each time it takes anywhere from a few seconds to several minutes to buffer enough to continue playing. It pretty much ruins any movie or show that I'm watching. I use CCleaner to keep the computer clean. I have W10. I clear history on FF DAILY. My download speed on speedtest.com consistently runs between 43-48Mb.

I'm wondering if there are any settings or about:config options that will decrease this buffering and return me to smooth streaming. In "settings" I unchecked "use hardware acceleration when available" and that seemed to help for about 24 hours - so it wasn't the main problem. Is there a cache for video somewhere that I can increase, so that the streaming has enough "room"? Please forgive me; I am not the least bit tech-y, so my online searches are just tragic - I don't really know what to ask!~

Any help will be SO appreciated.

Asked by CatsinQ 11 months ago

Last reply by jonzn4SUSE 11 months ago

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when I download from firefox or save a picture from gmail firefox says failed

I can not understand why my laptop has suddenly decided to not download when I download from firefox or save a picture from gmail firefox says failed sorry I am a 73 year… (read more)

I can not understand why my laptop has suddenly decided to not download

when I download from firefox or save a picture from gmail firefox says failed

sorry I am a 73 year old dummie

Asked by brybechr 11 months ago

Answered by FredMcD 11 months ago

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403 forbidden

My TIFF (Toronto International Film Festival) membership would not load I got 403 forbidden when I click on the account manager locked. I emailed them and they said the … (read more)

My TIFF (Toronto International Film Festival) membership would not load I got 403 forbidden when I click on the account manager locked. I emailed them and they said the account was active. I think tried again from a Chrome browser and had no issues was able to log in . Back on Mozilla Firefox however I am blocked.

Is there a fix or do I need to migrate all my browsing to Chrome ? [email removed from public]

Asked by Avram Butch Kaplan 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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wrong web address in my mailto email selection

in my mailto emails my my main email has a bad url in the application details. Click on my email and it shows the wrong link and won't let me edit it. The right url is ht… (read more)

in my mailto emails my my main email has a bad url in the application details. Click on my email and it shows the wrong link and won't let me edit it. The right url is https://wowway.net. Any Ideas? Tom Szaller

Asked by Tom 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago