Firefox Support Forum

As of version 91 I think it was, around middle of 2021 (last year), in the dropdowns from the across-to-the-top bookmarks menu, the items are spaced out vertically way too much. So much space is wasted. I like the spacing they had before that version. I just want to go on record as giving feedback that I don't like it, and wish it went back to the original spacing. I have looked at https://support.mozilla.org/en-US/questions/1346987 and know there's all sorts of weird stuff I can do to customize my Firefox to get the spacing I want, however, my point with this post is to get feedback back to the Firefox developers to see if they will consider changing it back. If posting here is not the best way to get feedback back to the developers/designers/product-owners, please let me know the best way. I couldn't find another way.

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that.

When I load a new youtube video, the video will buffer as normal, and then buffering stops. Then there is a delay of about 10 seconds. You can see from my screenshot that the buffer is filled just fine, and playback begins about 10 seconds later. This also happens if I skip ahead/back or to any position in the video. This firefox install is on a new install of Windows 11, with a new xps 13. The previous xps 13 with windows 11 didn't have this problem, and I don't have this problem on my desktop setup with windows 10.

I use a few addons: decentraleyes, ublock, duckduckgo and I have privacy protections set to strict. I have tried a few troubleshooting steps and the problem persists. Things I have tried:

• safe-mode
• fresh install
• installed additional codecs
• used user-agent workarounds to show as a chromium based browser
• turned off hardware acceleration

The problem doesn't happen on chrome, but it does happen on Edge, which is strange. Because of this, I'm wondering if there is something going on with codecs. In the firefox screenshot posted, the codec used is vp09, same with Edge. But in Chrome the codec is av01.

Hello,

So I have shortcuts configured in 3 rows that open on each new tab. These shortcuts contain my most used websites. However not all the shortcut squares are actually filles on each row. And that is how I want to keep it.

But during any browsing session I see that the rest of the shortcut squares are being filled from the current history of the browsing session from other websites.

Recently I had to reinstall Firefox and as far as I know I configured everything the same. But in my old install I managed to keep a fixed set of websites in those shortcut rows and NOTHING from the browsing history was added.

So, how do I configure the shortcuts that only the websites I add there manually stay there and NO other websites will be added from the browsing history?

I recently updated the SSL certificate for my business. My Firefox browser indicates the certificate is "not secure." When I navigate to my website using Bing, the SSL certificate shows as being "secure." I'd like the SSL certificate to indicate it is secure using Firefox browsers. Is there something I can do so that when someone lands on my website using Firefox it will correctly show that it is a "secure" site?

Thank you.

G. Borovick

Hi, for quite some time now facebook becomes slow after a couple of minutes, photos dont show up, posts dont load etc. I have to shut down firefox, open it and go onto facebook again. Its only when using firefox i have this issue, if i use other browsers its perfect so clearly a firefox issue. I have noticed others complain of this also so when can we expect a fix for this?

Hi, The program SEEMS to start but Firefox does not load one singel page. I get no errormessage but firefox does not even try to open pages.

Also, if I try to go into "settings" nothing happens (no errormessage, but settings does not open).

I have tried to uninstall and reinstall Firefox. Does not help.

If I try some other bowser everything works fine. The problem started after I did a total uninstallation of Office365 (does not need to be depending on it but it could be a connection).

Have searched the web without finding a solution and now I ask for help here, I really do want to keep using Firefox but currently it is impossible.

As of today, I can no longer log into my Express Scripts account on my PC using Firefox. I can log into virtually everything else using Firefox (i.e., my bank accounts, credit card accounts, brokerage accounts, etc.), but not Express Scripts. Previously, I had no problem with this login - over many, many years. And I find that I can log into Express Scripts easily using Edge, Chrome or (on my iPhone) Safari - so the problem would seems to be with Firefox. Specifically, when I try to log into Express Scripts using Firefox, a new small pop-up window arrives noting that, "This site is asking you to sign in." - the pop-up asks for user name and password to be typed into the pop-up, and provides a "sign in" and a "cancel" button - if the user name and password are inserted into the pop-up and "sign in" is clicked, the pop-up simply clears the user name and password - if "cancel" is clicked, the pop-up disappears, the original Express Scripts login window goes briefly to a "we'll be right with you" screen, then reverts back to the original login screen.

Hey community!

Is there any way to make the cmd + 0-9 keyboard shortcut in Mac OS ignore pinned tabs?

Alternatively, for the shortcut ctrl + 0-9 to activate pinned tabs, and for the shortcut cmd + 0-9 unpinned tabs?

Thanks for the answers!

I lost a window containing 500+ tabs and really need it back. My computer had just restarted, and usually after that I would recover my tabs using either the "Restore Session" page that would come up or by doing "three-bar menu" > "History" > "Restore previous windows". However, this time, someone else used my laptop after it booted up and started a new tab on the "session restore" page. This window was then closed. When I opened up the window again and navigated back to the original "Restore Session" page, the "Restore Session" button didn't work. Is there any way I can restore my original window with the 500+ tabs? I have a lot of important information that I would be very sad to lose. Thank you.

For an unknown reason, Firefox Browser doesn't render portions of text on some pages, leaving invisible areas. I'm using the latest version (95.0.2) on Windows 10, but this was a problem in other recent versions. It only happens on some systems. No other browser I've tried has the same problem, so the issue is definitely Firefox-specific.

One example of a problematic page is arxiv.org, another one is Caltech News; see the attached screenshots for how Firefox renders these pages on my system.

Here's what I found out.

1. The issue goes away if I disable the "Allow pages to choose their own fonts, instead of your selections above" font setting.
2. The issue remains even if I disable/uninstall all add-ons.
3. Refresh-install doesn't resolve the issue.
4. After uninstalling and installing Firefox cleanly again, with old settings auto-imported (bookmarks, history, logins ...) and no add-ons present, the issue is not present at first. However, if I enable "Open previous windows and tabs" option to restore my session on startup, the issue reappears after I close and re-open Firefox a couple of times, and doesn't go away after that. It doesn't matter whether the problematic pages are included in the restored session or not; they will simply not show all text as expected if I visit them.
5. Deleting the entire cache, cookies, site data and site settings doesn't help.
6. Opening Firefox in Troubleshoot mode make the problem disappear, but it returns immediately when I leave the Troubleshoot mode.

Any ideas how to fix this?

Hi,

suddenly the error keys and the TAB key on my keyboard are not working just in Firefox. They work in all other apps, just not in Firefox. Appart from that, the arrow keys on the number block and the special characters like umlauts, @, €, etc. are working propperly.

What can I do?

My background color is black, even though I have it set to white under "fonts and colors". Text is set to black, and background is set to white. But the background is actually black. I don't know why it is black when it is set to be white. Thanks for any help.

Hey everyone,

I recently had to do a PC reset and thus lost all my files, settings and programs FF included. Upon reinstalling I don't have the option to save, view or sync credit card info. The whole section is missing from my settings.

I have already gone to about:config and enabled both of the autofill settings to true (as suggested in other Q&As) and restarted multiple times with no luck.

Any ideas why I would be missing this option?

Hi all, Firefox has been using quite a bit of RAM lately.

Ok, I had like a dozen tabs open, but I think this might be a little too many Firefox instances (see screenshot; minimize memory usage just run).

I have already tried disablig tab autostart and decreasing the value of processes in about:config but nothing ever changes.

I hope someone will be able to help me out. Thanks :)