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How do I stay logged on to the Support Forum?

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login… (read more)

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login before I can respond to any questions. I am a regular helper on the Thunderbird Support Forum. So this is driving me potty :) This can occur if I exit Firefox or awake from sleep mode or at random times whilst I'm using Firefox with Thunderbird Support in a Tab and I may be using Bugzilla.

Note: I'm not using two step.

Menu app icon > select email address > Firefox Account When I select it auto uses the 'Synchronise now' It continually shows 'Logout' - I never need to Login.

I noticed my settings had been altered when Firefox updated. I have reset the about:preferences#privacy Selecting 'Use Custom Settings' 'private browsing mode' is NOT selected. 'remember browsing and download history' is selected. 'remember search and form history' is selected 'clear history when firefox closes' is NOT selected.

My history is looking ok.

I would appreciate some pointers to discover why I'm being logged out of this Support Forum. I want to stay logged on to account.

Asked by Toad-Hall 1 year ago

Last reply by AliceWyman 1 year ago

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wrong web address in my mailto email selection

in my mailto emails my my main email has a bad url in the application details. Click on my email and it shows the wrong link and won't let me edit it. The right url is ht… (read more)

in my mailto emails my my main email has a bad url in the application details. Click on my email and it shows the wrong link and won't let me edit it. The right url is https://wowway.net. Any Ideas? Tom Szaller

Asked by Tom 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Restore second last closed session

Hi! I had two Firefox windows open at the same time, one with a lot of tabs open in it, and one with only a few open. I was going to close firefox in order to restart th… (read more)

Hi!

I had two Firefox windows open at the same time, one with a lot of tabs open in it, and one with only a few open. I was going to close firefox in order to restart the computer, and closed the window with many tabs in it first, and then I closed the window with only a few tabs in it. The next time I started Firefox, only the window with a few tabs in it loaded, and not the other window in which I had the vast majority of all opened tabs. And I can't find any way to restore the tabs from the other window either. I have looked under the History menu, but I don't see any option to restore a previous session there, so I'm guessing that Firefox thinks that it already has restored the previous session when I opened it up again.

So, how can I restore the tabs I had in the other window, with a lot of tabs opened?

Asked by krikru 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Advertisement Links no longer open when clicked ?

I use a particular web site frequently : https://www.triumph-trophy.com On all of the Pages at this site there are Advertisement banners, one across the top of the… (read more)

I use a particular web site frequently :

https://www.triumph-trophy.com

On all of the Pages at this site there are Advertisement banners, one across the top of the page, and one down the left side of the page.

Clicking in those Banners used to open the respective advertisers Site. I can't remember now whether it opened in a new Window or a new Tab.

Recently, and possibly since one of the latest Firefox updates, these Advertising Banner Links have stopped working, and nothing at all happens if they are "clicked".

They DO work if I right click and select "Open link in new tab", or "Open link in new window"

They DO work when clicked if I open the Page in Google Chrome.

I have followed advice from previous similar reported problems, without success.

I don't have any Extensions enabled, and am running the Default Theme. I have cleared the cache and Cookies.

Any ideas ?

Thanks.

Asked by Alan M 1 year ago

Answered by Alan M 1 year ago

  • Solved
  • Archived

Youtube loading delayed, skipping video delayed load

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that. W… (read more)

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that.

When I load a new youtube video, the video will buffer as normal, and then buffering stops. Then there is a delay of about 10 seconds. You can see from my screenshot that the buffer is filled just fine, and playback begins about 10 seconds later. This also happens if I skip ahead/back or to any position in the video. This firefox install is on a new install of Windows 11, with a new xps 13. The previous xps 13 with windows 11 didn't have this problem, and I don't have this problem on my desktop setup with windows 10.

I use a few addons: decentraleyes, ublock, duckduckgo and I have privacy protections set to strict. I have tried a few troubleshooting steps and the problem persists. Things I have tried:

  • safe-mode
  • fresh install
  • installed additional codecs
  • used user-agent workarounds to show as a chromium based browser
  • turned off hardware acceleration

The problem doesn't happen on chrome, but it does happen on Edge, which is strange. Because of this, I'm wondering if there is something going on with codecs. In the firefox screenshot posted, the codec used is vp09, same with Edge. But in Chrome the codec is av01.

Asked by dwarren 1 year ago

Answered by dwarren 1 year ago

  • Archived

with each update another site doesn't function without being forced into a private window with an extension

AOP is the extension that "fixes" the issue. Sometimes a site won't open at all, WFUV. Some sites won't auto log-in. Citi & NY Times. Safari has no issue with any.… (read more)

AOP is the extension that "fixes" the issue.

Sometimes a site won't open at all, WFUV. Some sites won't auto log-in. Citi & NY Times.


Safari has no issue with any.

Big Sur. Mac Mini.

Asked by metropical 1 year ago

Last reply by metropical 1 year ago

  • Archived

Firfox 95.0 (64bit) - Print Preview - Portrait Landscape buttons missing

In certain situations (my specific case a web application which uses css to size out elements on the page), print preview does not show the Portrait/ Landscape buttons. … (read more)

In certain situations (my specific case a web application which uses css to size out elements on the page), print preview does not show the Portrait/ Landscape buttons. On loading of the print preview plane - for a very brief moment I see the buttons but as soon as the page is rendered, the buttons disappear and I am unable to print in landscape mode.

I am not sure which version of FF introduced this problem but version 92 and backwards are ok.

Attached screen shot of above.

It would be incredibly helpful to have a solution as up to now the best print support was in Firefox (not Chrome ) and I have to downgrade FF to get proper print support

Thank you

Asked by pradeep.arjuna 1 year ago

Last reply by Chris Ilias 1 year ago

  • Solved
  • Archived

Not saving cookies on two websites

ff 95.0.2 I play 2 games. After reaching a certain level, it is nice to begin where I left off. It used to save on v 88.1 Now I have to start over every time. Except on… (read more)

ff 95.0.2

I play 2 games. After reaching a certain level, it is nice to begin where I left off. It used to save on v 88.1 Now I have to start over every time. Except once. It is not worth the effort anymore.

Added as exceptions, so I don't delete them when I clear cache and cookies. That is the way I used to do them.

Thank you.

Asked by CiaoBella1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

video in firefox

I go to yahoo.com and look at articles on that web site. When I click on the article I see a grey box with no content. I have turned off hardware acceleration. I have n… (read more)

I go to yahoo.com and look at articles on that web site. When I click on the article I see a grey box with no content. I have turned off hardware acceleration. I have no add ons except roboform which I use for storing passwords. I have removed all cookies and temp files using CCleaner. Yahoo.com works with no alterations in Chrome and Edge. I like Firefox but do not understand why default settings do not work with Yahoo.com. I am using version 95.0 64bit on a Win 11 machine.

Asked by jim 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Text Rendering Outside Table Cell Borders

Hey All, I'm having an issue where the text in a table, which is supposed to remain within the borders of a given cell, is spilling outside of the cell. It's making the … (read more)

Hey All,

I'm having an issue where the text in a table, which is supposed to remain within the borders of a given cell, is spilling outside of the cell. It's making the text from different cells bleed into other cells, and makes it very tough to read from said table. I have attached an image to better illustrate when I'm describing. I have attempted to play with some of the text settings, but it didn't seem to make a difference. Thanks for any help anyone can provide!

Cheers,

Asked by cowpimp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

shortcut on desktop

Firefox has recently begun placing shortcuts of itself on my desktop. I have to log out, and log back on as an administrator to remove them. Then I have to log out, and l… (read more)

Firefox has recently begun placing shortcuts of itself on my desktop. I have to log out, and log back on as an administrator to remove them. Then I have to log out, and log back in again. Anyway, this is an intolerable nuisance. I want it to STOP. If it continues for much longer, I will go to Chrome.

Asked by junkbucket51 1 year ago

Last reply by junkbucket51 1 year ago

  • Archived

Cannot browse to https://docs.microsoft.com MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING when browsing to https://docs.microsoft.com. It just started today out of the blue. Never seen this before. It was worki… (read more)

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING when browsing to https://docs.microsoft.com. It just started today out of the blue. Never seen this before. It was working two days ago.

All other browsers work fine.

Kind Regards,

Brad Hamilton

Asked by vscodr.brad 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox Fails to Start After the First Time

Firefox will start once (maybe) and then it makes no difference where I click from (tray, programs, desktop shortcut) Firefox refuses to boot up. I've tried re-installing… (read more)

Firefox will start once (maybe) and then it makes no difference where I click from (tray, programs, desktop shortcut) Firefox refuses to boot up. I've tried re-installing multiple times. If I reboot, it will start. Also sometimes I will get a New tab but the page/URL never comes up. Firefox just hangs. I'm running Windows 11.

Asked by r1ch715 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox 95.0.2 stopped downloading any files (does nothing) - Windows 10

Since a couple days ago, my Firefox (latest version as of now, 95.0.2) stopped downloading any files. The "Download" / "Save as" dialog never appears. Whenever I click an… (read more)

Since a couple days ago, my Firefox (latest version as of now, 95.0.2) stopped downloading any files. The "Download" / "Save as" dialog never appears. Whenever I click any direct link on any website, something flashes on the current page (probably the input focus moving or resetting), but otherwise nothing happens. I have then discovered the files with random names and .part extension are created in the Temp folder, and they eventually do download - the files are complete, archives pass integrity tests etc. But there is no download progress indication, no entries in "Downloads" etc.

This is on Windows 10 x64. I have not done anything since the last time it worked (which was about 4 days ago). Maybe FF was updated, not sure, but I'm absolutely certain I have not installed any new plugins or changed any FF settings. Maybe there was a silent plugin update?..

Note: 1. My download folder is not the default, it's D:/Downloads. I have verified there are no problems with this folder, and I have re-selected it in the FF settings. No change. 2. "Restart with add-ons disabled" - downloading works! 3. I then did a normal restart and disabled every single add-on. Then restarted again. Downloading does not work! I have then double-checked that I disabled every addon visible in the settings - add-ons.

So it is something that works in the "no addons" mode, but disabling addons in the normal mode does not fix it. What could it be??

Thanks for any advice! I thought I've seen many odd bugs in different software (have many written many myself, too), but this is a new low.

Asked by alexxxx89 1 year ago

Answered by alexxxx89 1 year ago

  • Archived

one website with scrolling problems

Hello, There is this one website where scrolling with keyboard keys (arrows or PgUp/PgDown) works intermittently. Sometimes it works when I load the page and then it sto… (read more)

Hello,

There is this one website where scrolling with keyboard keys (arrows or PgUp/PgDown) works intermittently. Sometimes it works when I load the page and then it stops (usually when I switch to another tab and then return to it), sometimes it doesn't work from the start. I went through the usual diagnostics (safe mode, new profile etc.) and even though sometimes they seemed to help at the beginning, the problem always returned. I kind of gave up on it, since the time consumed by me trying to find a solution is disproportionate to the minor annoyance it causes, but it still mystifies me. FWIW, it's a blog with a very long Disqus comment section (the latest post has nearly 1,500 comments). Maybe the problem has a very simple solution which I've just failed to find?

(see the System Details for the troubleshooting information - c)

Asked by mmoni 1 year ago

Last reply by mmoni 1 year ago

  • Archived

Firefox & Facebook's log in approval needed?

Greetings! I use a Mac 27" desktop and when trying to log into Facebook receive this error message: Login approval needed We noticed a login from a browser, device or l… (read more)

Greetings!

I use a Mac 27" desktop and when trying to log into Facebook receive this error message:

Login approval needed We noticed a login from a browser, device or location you don't usually use. We need to confirm it was you before you can get back on Facebook. Learn more


I am not understanding the browser & desktop issue. I was able to log in to Facebook on my iPad, but still unable to access the desktop. I seem to be in an endless loop with Facebook.

Asked by zibabird 1 year ago

Last reply by zibabird 1 year ago

  • Archived

Default language in Gmail.

I use Firefox as my main browser but, in Gmail it always defaults to English US although I change it to English UK. I use this because of spell check in Australian Englis… (read more)

I use Firefox as my main browser but, in Gmail it always defaults to English US although I change it to English UK. I use this because of spell check in Australian English I have checked Gmail settings and Google settings. All are English UK. If I use Chrome, I always get English UK when I open Gmail.com. Why can't I change to UK in Gmail when using Firefox?

Asked by yinan808 1 year ago

Last reply by yinan808 1 year ago