Showing questions tagged: Show all questions
  • Archived

FIREFOX 95: Mic and camera NOT ALLOWED

I went to Privacy and Security permissions and in the box "Settings Camera Permissions" it appears to me that I'm only allowed to remove permissions, not add them. The b… (read more)

I went to Privacy and Security permissions and in the box "Settings Camera Permissions" it appears to me that I'm only allowed to remove permissions, not add them. The box says that it contains the list of websites that have asked permission to use my camera. The box is empty.

I tried putting the desired website in the line on top, thinking I might add it, then tried alternatively both "enter" and "save", and nothing was added to the box below. The box remained empty.

Asked by Bob 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these s… (read more)

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

The browser screen was black and I did that "about:config" thing and toggled the "browser.proton.enabled" to False which converted the background of the browser to back to white but all the other drop down menus are still black. The bookmark toolbar menu is black, the background of the hamburger menu is black, and the "customize menu" background is black. These areas are now difficult for me to see.

When FF developers start fooling around with colors in the FF browser they need to tread lightly and be aware of all accessibility problems their users may have. Where accessibility is concerned, one size doesn't fit all. Some people have problems with white backgrounds and others, like myself, have problems reading screens with black backgrounds. One simply MUST be aware of sight problems in users.

P.S. I tried uploading photos of the black backgrounds in question but the upload wheel just kept spinning. The photo size was within accepted parameter. Also, I tried to check the box "Email me when someone answers the thread" but that wouldnt work either.

Asked by Rosie.Oh.Rosie 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to disable the enforced dark mode of the latest versions (the menus, url-bar, background)

HI! The latest version has enforced the dark mode in the address bar, drop out menus, file-saving dialogue window and browser background (so the pages that use the transp… (read more)

HI! The latest version has enforced the dark mode in the address bar, drop out menus, file-saving dialogue window and browser background (so the pages that use the transparent background are almost unreadable now). Changing the theme doesn't work. Switching to the system' s colours doesn't work. Is there any way to get all of these back to the light mode?

Asked by lasselanta 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

problem opening a site

I cannot open a particular site: <https://www.bdo.com.ph> on Firefox but am able to do so on other browsers. I just refreshed Firefox, but the problem persists. P… (read more)

I cannot open a particular site: <https://www.bdo.com.ph> on Firefox but am able to do so on other browsers. I just refreshed Firefox, but the problem persists. Please help.

Asked by rblevy2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

GArbled Text

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to… (read more)

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to permanently change to Safari after years of being a Firefox advocate and user. Without any way to actually ask an actual person about this question/problem and not being a programmer I am exceedingly frustrated and disappointed. I do have to agree with the commenter who said we shouldn't have to go through this just to get a website to display. I've tried several times to upload an image but frankly I feel like just giving up

Asked by arobey 1 year ago

Last reply by Paul 1 year ago

  • Archived

[Linux] [Developer Edition] Browser transparent (content missing)

After I have started the computer and have opened the Firefox Developer Edition, there is no website content visible - everything is transparent. Links are clickable and … (read more)

After I have started the computer and have opened the Firefox Developer Edition, there is no website content visible - everything is transparent. Links are clickable and context menu opens up, but the content is just transparent (screenshot attached).

When I close & repone the firefox, then usually on 5th to 10th attempt everything starts working until next reboot.

Firefox(Default edition v94.0) is working just fine with no problems on same machine.

When I first noticed this, version was 95.0b3. Now I'm on 95.0b12.

OS is Xubuntu 21.10 and hardware is HP ZBook Power G8 - i5-11400H, Nvida Quadro T600.

I've already tried: 1) opening on safe mode, 2) reinstalling using Ubuntu's "umake" commant line tool, 3) reinstalled by downloading it from https://download.mozilla.org/?product=firefox-devedition-latest-ssl&os=linux64&lang=en-US and copying the files, 4) opening computer using both Nvida's and Intel's built-in gpu

but nothing have worked so far - still the issue persists.


Is there anything else I should try?

Thanks!

Asked by k22rma 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox redirects

Being redirected to at least 3 different website ("smallbusinesssense.com",digitaladblog.com", and "d2hgor4uhkrF3c.cloudfront.net") while drilling down to articles on the… (read more)

Being redirected to at least 3 different website ("smallbusinesssense.com",digitaladblog.com", and "d2hgor4uhkrF3c.cloudfront.net") while drilling down to articles on the web from NY Times, AARP, The Guardian and even Apple, Apple Seurity sites. Contacted Apple Support as the problem existed on my prior 16 Inch MacBook Pro that I traded in for my current 14 inch MacBook Pro...they tossed the problem to Firefox since I couldn't show that the problem existed on Safari. Tried EtreCheck to no avail, they had me delete a couple of files and that did nothing. Forced to now use Safari - not a fan. WOuld like to be able to use Firefox instead.

Asked by kenrkulpa 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Secure Connection Failed" (Error Code:sec_error_ocsp_unknown_cert)

Just since 95.0 update Im getting ""Secure Connection Failed" (Error Code:sec_error_ocsp_unknown_cert)" when trying to connect to some sites, the most recent is "https://… (read more)

Just since 95.0 update Im getting ""Secure Connection Failed" (Error Code:sec_error_ocsp_unknown_cert)" when trying to connect to some sites, the most recent is "https://www.microsoft.com". I have set security.ssl.enable_ocsp_stapling to false, is there a planed fix for this, googling shows that its become a issue recently. Thank Al

Asked by 1aught 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Opening local news web page crashes Mac Mini M1 system - shuts down computer instantly

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately… (read more)

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately shut down.

The web page (tbf, advert heavy clickbait nonsense) concerned is:

https://www.lep.co.uk/health/coronavirus/dont-be-a-dick-warns-lancashire-county-council-as-controversial-new-poster-targets-unmasked-shoppers-3498413

Opening in troubleshoot mode seems ok, opening in Safari seems ok, but normal Firefox results in the shut down as page is loading.

Brief info:

Mac Mini M1 2020, 16GB running Monterey 12.0.1

Name Firefox Version 95.0.2 Build ID 20211218203254

Mac error report:

panic(cpu 0 caller 0xfffffe0028b0d614): Too many alloc retries: 502, table:0xfffffe002c567560, type:1, nelem:1 @ltable.c:489 Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 21A559 Kernel version: Darwin Kernel Version 21.1.0: Wed Oct 13 17:33:24 PDT 2021; root:xnu-8019.41.5~1/RELEASE_ARM64_T8101

Asked by James 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Saved Password not correct

Firefox loading incorrect password in saved passwords. Tried to delete the saved login but it doesnt delete and when I manually do it it still loads the incorrect passwo… (read more)

Firefox loading incorrect password in saved passwords. Tried to delete the saved login but it doesnt delete and when I manually do it it still loads the incorrect password. Works on other browsers with no issues.

Asked by robert.l.davidson 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Since my OS was upgraded from Win 10 to 11, Firefox crashes regularly.

Since my OS was upgraded from Win 10 to 11, Firefox crashes regularly. I've sent crash reports, refreshed FF, reinstalled it completely. It still happens. Can anyone help… (read more)

Since my OS was upgraded from Win 10 to 11, Firefox crashes regularly. I've sent crash reports, refreshed FF, reinstalled it completely. It still happens. Can anyone help me fix this irritating occurrence? I have copied today's crash report.

Asked by acsambe 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

January 7th 2022

The browser is super slow today. I have updated and restarted multiple times. I don't like refreshing because I have a lot of add ons. Anyone else? My internet speeds a… (read more)

The browser is super slow today. I have updated and restarted multiple times.

I don't like refreshing because I have a lot of add ons.

Anyone else? My internet speeds are max.

Thanks

Asked by Brion 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Odd text formatting

I'm not sure how to explain the problem except to say that text in emails looks like random line breaks are being inserted inside words. For the last several months I'v… (read more)

I'm not sure how to explain the problem except to say that text in emails looks like random line breaks are being inserted inside words.

For the last several months I've had this happening primarily in Gmail messages but also on some websites. I've tried to refresh, I've deleted and removed the APPDATA folder and reinstalled, and removed/disabled all of my extensions and addons, but it's still happening. I've asked some IT staff at my company, no one knows why it's happening. Help?

Asked by Chelle 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Screenshot - no options, only full page

Hi, since couple of updates back I can only make visible part of a page screenshot. Manual says: What types of screenshots can I capture? There are several options fo… (read more)

Hi, since couple of updates back I can only make visible part of a page screenshot.

Manual says:

What types of screenshots can I capture?

There are several options for capturing screenshots:

   * Capture parts of a page: When you move the mouse cursor over the page, different parts of the page will be automatically highlighted. Click on the one you want to save.
  • Select a region of the page: Drag or click on the page to select a custom region of the page that you wish to capture. You can change the size and area to be captured using the marker points on the edge of the area.
  • Capture a full page: Select Save full page from the menu in the upper right.
  • Capture the visible part of a page: Select Save visible to save the area of the web page currently visible.

But I don't have any options, it only captures visible part of a page.

Asked by ANZ 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

REPLY RECEIVED TO MY HELP QUESTION. HAVE TROUBLE TO FOLLOW THE INSTRUCTIONS I RECEIVED.

'I GOT THE FOLLOWING MESSAGE IN MY EMAIL IN REPLY TO MY HELP QUESTION I HAD POSTED IN THE FORUM, BUT I CANNOT FIND MY "-- FORUM POST --! PLEASE HELP ME FIND IT,THANKS… (read more)

'I GOT THE FOLLOWING MESSAGE IN MY EMAIL IN REPLY TO MY HELP QUESTION I HAD POSTED IN THE FORUM, BUT I CANNOT FIND MY "-- FORUM POST --! PLEASE HELP ME FIND IT,THANKS.

This is that message: __________________________________________________________________________________________________________ In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem. ___________________________________________________________________________________________________________ 1) EXPAND ALL, 2021-12-16 at 18.10.08.png 2) REPAIR TEXT IS GRAYED, 2021-12-16 .png 3) REPAIR TEXT on TOOLBAR also greyed, 2021-12-16 .png

                                                                                                        these are the requested images.

Asked by Ernest 1 year ago

Last reply by FredMcD 1 year ago