Firefox Support Forum

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv file of my passwords, because after 10 or 12 years, I needed to clean them up. I had 486 saved passwords, out of which I deleted all but 123. I did not want to try that in the browser, actually I did, but after about 20 I gave up because I realized how long it would take.

So anyway, I got ready to finish up, and I deleted my browser copy, then tried to upload the corrected copy. However every time I get an error "Something went wrong try again". So as my plan was, I deleted my Chrome passwords (they should be the same), then uploaded the corrected copy. It said "Upload successful" or somethiing like that, I waited five minutes, for Chrome to finish syncing and all that, then tried to import from Chrome, it imported 3 passwords.

But now, here's the big problem, I follow the directions I have found in this site, but once I click the hamburger, the next link does not exist. When I go another way, none of the links exist. I have searched all over the settings pages, and nowhere is there the option to upload a .csv file, I can import from another browser all day, but not upload. So what's going on?

I want to use Google Docs dictation in Firefox, and I think it can be done, but the standard hotkey (Ctrl-Shift-S in Chrome) doesn't work. Is there another hotkey in Firefox, or can I remap one? I'm using the Microsoft dictation saddle in Firefox and it's screwing up constantly. thx/KC

I am regular viewer of New Zealand Herald, NZ newspaper but the front page does not display correctly with Firefox browser. The images and text overlap on the left side. I am using my win 10 x64 Pro laptop and installed the latest Win 10 x64 Firefox. The website address is nzherald.co.nz Please advise as I did not have this problem with other browsers. Regards - RG

Hello! I am using the userChrome.css file to hide the nav bar (# nav-bar) and show it when hovering the tabs.

The following code works a bit, but when I open the developer tools they overlap.

# nav-bar {
   z-index: -1;
}

# navigator-toolbox: hover # nav-bar {
   z-index: 1;
   background-color: rgba (0,0,0,0.8)! important;
}

#browser {
   margin-top: -45px;
}

Any advice to achieve the expected functionality? Thank you

gif showing the problem: https://s10.gifyu.com/images/firefox-customization-problem.gif

Hello - I've been unable to stream Twitch content on Firefox 94 for the last day or so, however, the issue impacts Youtube and Vimeo live feeds as well.

1. No outages in my area (Twitch works fine on my phone) 2. Tried Firefox in Troubleshoot mode (which disables all extensions) Twitch still broke. 3. Tried Incognito and Troubleshoot mode, Twitch still broke. 4. Cleared cookies and cache, plus Incognito and Troubleshoot mode, Twitch still broke. 5. Tried a different browser, Twitch works fine on Edge 6. I tried all of the above using a 4G Hotspot instead of my fibre connection, same issue

I’ve done some side by side testing of Edge and Firefox today, streaming the same content on each at the same time. Twitch runs fine on Edge. Twitch loads on Firefox and the chat looks fine. The chat arrives simultaneously on Edge and Firefox, it’s just the audio and video won’t play on Firefox. The audio and video don’t work on the ads either.

Watching a Youtube game stream side by side on both Edge and Firefox gives a slightly different result. Again, the chat feed is almost simultaneous, maybe a fraction faster on Firefox. However, while the audio and video run fine on both Edge and Firefox, there is a 15 second lag on Firefox. Both are playing full 1080 video.

So there is a definite issue with how Firefox is buffering audio/video content. The 15 second delay between the audio video stream and the chat I am seeing today with Youtube is what I was experiencing on Twitch over the weekend. I noticed it on streams that include a chat window on the video. I wasn’t overly concerned about the latency issue, as long as I had audio and video. Both of those stopped working for Twitch on Firefox yesterday. It could be that Twitch has slightly richer content than Youtube and that’s why Twitch isn’t working at all on Firefox?

OK, so I’ve installed the Twitch app for Windows and done some side by side testing with that. Interestingly, the app has a couple of seconds latency over Edge but it works fine. I shall use the app for now but would prefer to use Firefox if the buffering/streaming issues can be resolved.

I keep a few windows open normally - each window has a number of tabs.

Every time I close firefox, whether it's to restart my mac or just to quit and re-open the application, every window opens up but I cannot see it. When I click the firefox icon in my dock, it shows the list of windows, but when I select one, nothing comes up on my screen.

The workaround I have found is to select the window and then go to the menubar and select VIEW > Enter Full Screen. This then maximizes the previously invisible window. I can then minimize the window and adjust the size as I prefer.

Why is this happening? This has been going on for about a year, through various Mac OS updates as well as Firefox updates.

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust them. One example is http://www.wumb.org, a public radio station. I found nothing in Firefox Help to bypass this security flag and go to the page.

If there is a work-around, please make it show up when searching for SEC_ERROR_REVOKED_CERTIFICATE in Firefox Help. If there is no work-around, please add one. Otherwise, Firefox, my favorite browser, will quickly get a bad reputation.

Thanks,

Eliot Mayer Belmont, MA, USA

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. There is no record of this error in the Mozilla database. I have found little if anything elsewhere. Email can only be replied to by using a different browser, such as Opera. Windows 10 x64. All latest software updates installed.

Upon further search, I find that "webtop error" may be related to Unified Compliance Framework, which sounds Draconian. Further research is proceeding.

Kurt Faasse

My bookmarks toolbar disappeared. I was able to restore it, but it's blank. Using an add-in, I can show my bookmarks in a side pane. That pane does show a Bookmarks Toolbar folder, which has the expected contents.

Additional issue: how do I rearrange my toolbars. The desired order, from top to bottom is title menu navigation tabs bookmarks

Windows 7 Pro, Firefox 94.0.2

Much thanks!

I'm trying to disable some pop-up blockers but I can't even find where "tools" are.

I like to ] further comment if this is going to Firefox Support. This is the most complicated mess I've ever dealt with.

Since the most recent update Firefox is constantly freezes at random times. It happened during visiting my bank site, reading an article on NPR site, opening an email, etc. None of the freezes happened during start up, but the showed up at various times some within 10 minutes of browsing time. some after 3 hours of browsing.

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webpages as some have more bolded fonts, but it is more than one site.

I have scoured these forums trying to locate an answer, but for some reason the fonts are still so thin and unreadable. I have even erased all existence of firefox from my computer and reinstalled, but the issue still remains.

Please help me.

I did a refresh (94.0.1) of Firefox. My main title bar is gone. The bar with the title File, etc. How do I get it back.

I have 3 rows now, one that shows what web site I am looking at, one that you can type in a web site, which also has a search box, one that shows often used web sites Any help would be appreciated.

Thanks, Steve

Hi. Starting somewhat recently, Firefox has been getting in the way of me downloading certain PDFs which I know to be fine but which it thinks are insecure or a security hazard. I'd like to disable this security "feature" permanently. How can I do this? Thanks!

Hello, i've recently made the switch from Chrome to Firefox. However, I am someone who enjoys playing games in their browser. And it occured to me, that firefox seemingly lags and stutters whenever i try to play a game.

The two games i have tested are Zombs Royale and Wormax IO. These are two very minimalistic games with nothing much to them. The slowest computers can handle them...

I have a GTX 1080, with 12 gb of rams. I also tested on my laptop, which has unknown specs, but 4gb of ram.

Both devices performed worse then how they would perform in chromium based browsers. I wish to stick with firefox, as i hear security is a virtue with Mozilla, and Chrome really just wants to steal your data.

I might add, that i did follow a couple steps to make my browser more secure, I didn't disable stuff like webgl, but i disabled a bunch of other settings, here is the video i followed:

https://youtu.be/xxWXLlfqNAo

I did install a few add-ons, such as Privacy Badger, uBlock Origin, HTTPS Everywhere, and nightTab(I had this on chrome, and without it i feel home sick.)

I am unsure why these problems occur, as far as i know, my computer should be able to handle this.

I cannot find any other questions related to this, and it is really odd to me. I should also mention, Firefox is also quite slow anyways, it just feels slower than chrome, so i'm unsure if it's an optimization issue or what, but this occurs on all of my computers.

I hope someone can help me thank you.

I am keeping trying to set up a two-step verify on my firefox account, but stuck on the last step of input the recovery code, even if I input the right recovery code, it still tells me I entered wrong code.

Hi, I had to erase all of my data in order to set up a fresh operating system on my computer. I made a firefox account and synced all my data before wiping my computer. I want to restore my previous sessions I was using before erasing all of my data, however can't figure out how. Thanks.

My old laptop's motherboard crashed. I was using Firefox. I have the old hard drive. How do I get the old Firefox Bookmarks, etc. to my new Firefox? Where/ what folder is this located? What do I cut/ paste?

Thank You

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windows pc.