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Buffering / latency issues with streaming on Firefox 94 on Windows 10

Hello - I've been unable to stream Twitch content on Firefox 94 for the last day or so, however, the issue impacts Youtube and Vimeo live feeds as well. 1. No outages in … (read more)

Hello - I've been unable to stream Twitch content on Firefox 94 for the last day or so, however, the issue impacts Youtube and Vimeo live feeds as well.

1. No outages in my area (Twitch works fine on my phone) 2. Tried Firefox in Troubleshoot mode (which disables all extensions) Twitch still broke. 3. Tried Incognito and Troubleshoot mode, Twitch still broke. 4. Cleared cookies and cache, plus Incognito and Troubleshoot mode, Twitch still broke. 5. Tried a different browser, Twitch works fine on Edge 6. I tried all of the above using a 4G Hotspot instead of my fibre connection, same issue

I’ve done some side by side testing of Edge and Firefox today, streaming the same content on each at the same time. Twitch runs fine on Edge. Twitch loads on Firefox and the chat looks fine. The chat arrives simultaneously on Edge and Firefox, it’s just the audio and video won’t play on Firefox. The audio and video don’t work on the ads either.

Watching a Youtube game stream side by side on both Edge and Firefox gives a slightly different result. Again, the chat feed is almost simultaneous, maybe a fraction faster on Firefox. However, while the audio and video run fine on both Edge and Firefox, there is a 15 second lag on Firefox. Both are playing full 1080 video.

So there is a definite issue with how Firefox is buffering audio/video content. The 15 second delay between the audio video stream and the chat I am seeing today with Youtube is what I was experiencing on Twitch over the weekend. I noticed it on streams that include a chat window on the video. I wasn’t overly concerned about the latency issue, as long as I had audio and video. Both of those stopped working for Twitch on Firefox yesterday. It could be that Twitch has slightly richer content than Youtube and that’s why Twitch isn’t working at all on Firefox?

OK, so I’ve installed the Twitch app for Windows and done some side by side testing with that. Interestingly, the app has a couple of seconds latency over Edge but it works fine. I shall use the app for now but would prefer to use Firefox if the buffering/streaming issues can be resolved.

Asked by mark.nzl 10 months ago

Answered by mark.nzl 10 months ago

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restoring previous session on a new computter

Hi, I had to erase all of my data in order to set up a fresh operating system on my computer. I made a firefox account and synced all my data before wiping my computer. I… (read more)

Hi, I had to erase all of my data in order to set up a fresh operating system on my computer. I made a firefox account and synced all my data before wiping my computer. I want to restore my previous sessions I was using before erasing all of my data, however can't figure out how. Thanks.

Asked by livefreewithme 10 months ago

Answered by livefreewithme 10 months ago

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Porn emails

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since th… (read more)

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since they change their email address each day. Can't Mozilla in some way block them ? I could change my email address but so many friends and business have it.

Asked by Olivia 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Open ALL FF tabs on one sync'd computer to another sync'd computer

This "half-answer" summarizes my frustration. FWIW, both computers are late-model MacBook Pro - call them Mac1 and Mac2. Both have Sync set up. I have about 40 tabs open … (read more)

This "half-answer" summarizes my frustration. FWIW, both computers are late-model MacBook Pro - call them Mac1 and Mac2. Both have Sync set up. I have about 40 tabs open in 3 FF windows on Mac1. I need to open all 40 tabs (which can all be in one window if that's easier) on Mac2.

On Mac 2, I can see the list of open tabs from Mac1 when I click the account name (after clicking the "hamburger patties"). If I click on one of them, that tab is opened on the current tab... terrific - BUT, I don't want to repeat this 40 times!!

Is there no way to select ALL tabs, or export all open tabs to a file - or something that makes a little more sense than repeating a task 40 times?

Asked by tmp003 10 months ago

Answered by cor-el 10 months ago

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Left Swipe/Previous Page - Can I disable?

I find when I am browsing on Firefox and swipe down on my Macbook trackpad, the browser often interprets even a slightly leftward slant as a command to go back a page. I… (read more)

I find when I am browsing on Firefox and swipe down on my Macbook trackpad, the browser often interprets even a slightly leftward slant as a command to go back a page. Is there a way to disable the swipe left/previous page function or to make it less sensitive?

Firefox 94.0.2 on Macbook Air 13-inch Early 2015 with MacOS 11.6.1

Thanks!

Asked by doug.earl.mail 9 months ago

Answered by cor-el 9 months ago

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Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (read more)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 10 months ago

Answered by cor-el 10 months ago

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I have 2 firefox account have to use both without mixing informations in one browser?

I have 2 Firefox account have to use both without mixing information's in one browser? my mother is teacher and I'm student and we have our own accounts but I didn't find… (read more)

I have 2 Firefox account have to use both without mixing information's in one browser?

my mother is teacher and I'm student and we have our own accounts but I didn't find a way to use our accounts in one browser without mixing our information's like how we can do it in Chrome and log in with several accounts and emails. so there is a way to do it?

Asked by Am.Shekari 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Firefox displays regular fonts in bold in some cases

I noticed that Firefox renders regular fonts in bold on some websites. Uploading screenshots to this thread doesn't seem to work which is why I'm linking them instead. He… (read more)

I noticed that Firefox renders regular fonts in bold on some websites.

Uploading screenshots to this thread doesn't seem to work which is why I'm linking them instead. Here you can see a comparison of the search results page of Ecosia in Firefox and Chrome: https://tr.canto.global/direct/image/beu725ieo946fcaqpdfb8chh6m/OqxmN6JWDMGDkEj98IsrfaG_zsM/original?content-type=image%2Fpng&name=Firefox+using+bold+fonts.png

And here are my Firefox fonts settings: https://tr.canto.global/direct/image/lkpqv9oujh4mf7lgq7hhq7vk4m/qO2xuYdMbC02aLGVRCD3n73FMKA/original?content-type=image%2Fpng&name=Firefox+fonts+settings.png

I'm also having the same issue with the support ticket system Freshdesk.

Anyone knows how to fix this?

Thanks!

Asked by Feuerfox 10 months ago

Answered by Feuerfox 10 months ago

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Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk s… (read more)

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space. Cleared yahoo.com and yahoosandbox. A few days ago it was google.com causing this same absurd data message. v 94.0 on Linux

Asked by mspohr 9 months ago

Answered by FredMcD 9 months ago

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Homepage Icon

Hello I don't why the homepage icon got vanished  ? I can't see it ! I refreshed the browser twice Then I finally removed I installed again and got back all my prefer… (read more)

Hello I don't why the homepage icon got vanished  ? I can't see it ! I refreshed the browser twice Then I finally removed I installed again and got back all my preferences such as passwords + bookmarks + add ons So, no problem The icon appeared, but after two seconds it was automatically removed. Nothing I did nothing I touched . ??? It is also the Icon of history becomes inside menu in the right side not ( lonely as it was before )

I see this good browser becomes the ever worst 

You, yourselves who damaged it. Not the users

Asked by mohammad Ahmad 10 months ago

Answered by mohammad Ahmad 10 months ago

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Enable pop-up for site with multiple pages/servers - wildcards or regex?

I've found a number of sites that have numerous pages or servers that I can't enable the pop-up to work properly. For example the site will have: https://www5.site.com ht… (read more)

I've found a number of sites that have numerous pages or servers that I can't enable the pop-up to work properly.

For example the site will have:

https://www5.site.com https://www.site.com https://www3.site.com

I can't tell which site will be pushing the pop-up so setting the above into the "enable pop-up" still doesn't allow the pop-up to happen.

I don't want to blanket enable all sites but rather use a regex or some wildcards to allow *.site.com to push pop-ups.

I've tried to use wildcards but the dialog box gives an error that I've entered an invalid website address.

How can I use wildcards to allow pop-ups from websites with multiple pages?

Thanks.

Asked by pneukom 10 months ago

Answered by cor-el 10 months ago

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FVD Speed Dial Addon disabled by Mozilla - Not usable anymore - Lost my speed dials

Hi, I would like to ask a question about one of the add-on's for Mozilla browser, it's about FVD Speed Dial. I did not save any speed dials I did have. it worked normall… (read more)

Hi, I would like to ask a question about one of the add-on's for Mozilla browser, it's about FVD Speed Dial. I did not save any speed dials I did have. it worked normally all day, and suddenly I cannot use it nor save my settings to import to another speed dial because it's disabled by Mozilla for security reasons I will attach a screenshot. Is there any way I can recover my speed dial? Are they located on my PC by any chance, I cannot find them in any Mozilla folders? Would be really great if you could help me with this.

Thank you. Violeta

Asked by violeta.vasiljevic73 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Arrow, PgUp and PgDn keys to navigate on web page

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up t… (read more)

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up to go to the next screen. Since the last update, it seems I can't do that. When I hit the down arrow, or the PgDn key, it skips randomly down the page. This is especially true if I am reading an article with pictures in it. I think this might have something to do with my clicking yes to an inquiry from Firefox that just appeared on the page while I was browsing. It asked whether I wanted to be able to block text with keyboard commands. I'd like to change it back to whatever it was before, but can't figure out how to do that. Bill

Asked by w.burnham 9 months ago

Answered by cor-el 9 months ago

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Stop Blocking 3rd-Party Cookies

I need to edit a website in WebFlow. But when I log into the admin for the site, I get the attached dialog saying I need to make sure that Firefox accepts third-party coo… (read more)

I need to edit a website in WebFlow. But when I log into the admin for the site, I get the attached dialog saying I need to make sure that Firefox accepts third-party cookies. I turned off the Cookies setting in Privacy-Security, but that didn't help. How do I turn off blocking third-party cookies?

Asked by MichaelJonas 10 months ago

Answered by FredMcD 10 months ago

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New Tab Shortcuts wiped out by Sync

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/b… (read more)

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/bookmarks to tiles in the New Tab screen. I customized my New Tab with 9 rows of tiles, 72 pinned sites, a very useful & convenient feature.

I got a new laptop for work, installed Firefox and logged into my Firefox account. I ran Sync to copy some open tabs over to the browser in my old laptop. Somehow the sync picked up the setting of having 72 tiles on the New Tab page, on the new laptop, which was great; but instead of my pinned sites, the 72 tiles were populated by random sites (presumably pulled out of browsing history). No worries; I'd expected that I'd have to manually configure the new laptop's browser anyway.

But then when i logged into my old laptop this morning I was dismayed to see that the pinned sites were gone! The 72 tiles are still there, but the pinned sites have been replaced by random ones. Now I'll have to reconfigure my old laptop's browser as well. :-(

My question: is there any way to restore the previous pinned sites without having to re-pin them all manually? And once they're all back in place, is there some way to export/save/lock them, so this won't happen again? If having Sync enabled across my two devices is going to randomly wipe out my pinned sites, then I suppose the New Tab tile functionality is not so useful and I'll just use an old-fashioned Bookmark list.

Thanks in advance for any insights!

Asked by ghost2270 9 months ago

Answered by ghost2270 9 months ago

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Can't change default Home Page

I want to change my default home page to cnn.com. I go to Preference>Home>HomePage and New Windows, and then select the dropdown box and enter custom URL, where I… (read more)

I want to change my default home page to cnn.com. I go to Preference>Home>HomePage and New Windows, and then select the dropdown box and enter custom URL, where I enter the full URL for CNN.com. I then select General or Search (or any other option on the main left bar). Going back to Home, and it shows CNN.com as the default home page. So far so good. Exit FireFox and restart it, and now the default home page is set back FireFox home.

This should not be that difficult to just set a new homepage. What am I doing wrong? Any help would be appreciated. PS - I am on Mac, using MacOS>Monterey.

Thanks Michael

Asked by mwentz 10 months ago

Answered by mwentz 10 months ago

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Multiple Sites Blocked with "SEC_ERROR_REVOKED_CERTIFICATE", but work fine with Google Chrome

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust… (read more)

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust them. One example is http://www.wumb.org, a public radio station. I found nothing in Firefox Help to bypass this security flag and go to the page.

If there is a work-around, please make it show up when searching for SEC_ERROR_REVOKED_CERTIFICATE in Firefox Help. If there is no work-around, please add one. Otherwise, Firefox, my favorite browser, will quickly get a bad reputation.

Thanks,

Eliot Mayer Belmont, MA, USA

Asked by Eliot Mayer 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Fonts have an issue with being too thin and hard to read.

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webp… (read more)

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webpages as some have more bolded fonts, but it is more than one site.

I have scoured these forums trying to locate an answer, but for some reason the fonts are still so thin and unreadable. I have even erased all existence of firefox from my computer and reinstalled, but the issue still remains.

Please help me.

Asked by sauerbrendan 10 months ago

Answered by FredMcD 10 months ago