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Sometimes, like just now after various updates/restart, Firefox will lose all the tabs from my previous session. The purchased extension that's supposed to help with that often doesn't. Help!

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it o… (read more)

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it opened in two windows with notices about updates, but had lost all my tabs. Other times the situation is different, but the result is the same -- fifty or a hundred tabs gone -- I just noticed the toolbar is missing too so I'm going to send or submit this and turn it back on and see if that stupid extension that supposedly saves my tabs has saved anything, but often, when this happens, it hasn't saved anything for weeks! I've tried getting tech support from them but however these things works something isn't triggering it. One shouldn't need a CIS degree to be able to use a laptop. Thank you, you're awesome regardless.

Asked by ERA Triano 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (read more)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

#tabbrowser-tabs {
    --user-tab-rounding: 6px;
}

.tab-background {
    border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
    margin-block: 1px 0 !important;
}
#scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
    border-top-width: 1px !important;
    border-bottom-width: 0 !important;
}
/* Container color bar visibility */
.tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {
    margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;
}

Asked by laudesimperiales 11 months ago

Last reply by Paulgi 10 months ago

  • Archived

Uninstall Mozilla VPN from Windows's Programs and Features section without messing up Firefox

Good morning. If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete… (read more)

Good morning.

If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete the vpn from computer without causing Firefox to crash.

Thank you.

Asked by Andres Fernandez 10 months ago

Last reply by cor-el 4 months ago

  • Archived

Relay stopped forwarding email?

I have noticed that I am not receiving any emails via Firefox Relay for the past two days. I have tried logging into Firefox Relay to check and see if any settings have c… (read more)

I have noticed that I am not receiving any emails via Firefox Relay for the past two days. I have tried logging into Firefox Relay to check and see if any settings have changed but I am not getting the one time code needed to login. Would appreciate any help/guidance with sorting this out. Thanks.

Asked by sdarisi 10 months ago

Last reply by hack2er 4 months ago

  • Archived

LastPass extension broken

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the… (read more)

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the usual vault access. When I tried to open LasPass through a different route, Firefox told me that the extension wasn't installed--but it was visible in the extension manager. I toggled it off and on again, which forcibly logged me out of LastPass.

LastPass relies on the browser to store AND recover the password, so I am effectively blocked out of all my password-protected sites.

Has anyone else had this issue? Any suggestions on how to fix it?

Asked by fractone 10 months ago

Last reply by rbmvickman 4 months ago

  • Archived

PR end of file error

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrate… (read more)

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrated with things like this. Its equally frustrating to have to wade thru the "fixes". I shouldnt have to do this. Brave is looking better and better

Asked by kridgerd 11 months ago

Last reply by BenSawya 5 months ago

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outlook: hotmail.com email

Everytime i sign into my hotmail.com account, it asks me to sign in, which happens a number of times each day. I contacted outlook, but because i use firefox as my brows… (read more)

Everytime i sign into my hotmail.com account, it asks me to sign in, which happens a number of times each day. I contacted outlook, but because i use firefox as my browser they couldnt help me. Not long ago, i didnt need to sign in each time. I might have changed some computer settings, but im not sure which ones. I use a laptop...stu

Asked by snickixx 10 months ago

Last reply by Frank 6 months ago

  • Archived

Email error code 550

Hi, Since Jan I am unable to send Emails to @was-luzern.ch I can receive them, but every mail I try to send is returned with this error message: Email error code 550: Ema… (read more)

Hi, Since Jan I am unable to send Emails to @was-luzern.ch I can receive them, but every mail I try to send is returned with this error message: Email error code 550: Emails from your address have been blocked by the administrator.

I just sent same mail via Chrome with no problem!

It seems this could be a Firefox related problem, any idea?

Asked by sheila_vassie 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Page won't hard refresh

I've got a problem with one page not wanting to hard refresh. All the other pages on the site works fine, but when I enter the specific page, it jumps back to my old prof… (read more)

I've got a problem with one page not wanting to hard refresh. All the other pages on the site works fine, but when I enter the specific page, it jumps back to my old profile picture and won't show the data that was gone when that version excisted.

I've tried shift + refresh, I've tried deleting firefox, roll back firefox, the only thing I can't seem to do is delete everything in firefox and then log in at new to see if that fixes the problem. Not sure if it's a tool or if I have to go manually into the folders to do that, but I got a lot of info on here so was hoping that would be the last possible solution.

Asked by Anki86 11 months ago

Last reply by cor-el 6 months ago

  • Archived

mouse cursor issues with Google Maps

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anyt… (read more)

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anything on a map. This problem seems to have started out of the blue yesterday (September 10, 2021). I made no changes to anything that I am aware of. This problem does not happen on any other browser page, or any other application on my PC. Just Google maps through Firefox. I tried Google Chrome and the cursor worked fine.

Asked by schneidm 11 months ago

Last reply by cor-el 6 months ago

  • Archived

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (read more)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 10 months ago

Last reply by myan916 6 months ago

  • Archived

Problem Loading Page - Secure Connection Failed

No matter what I try, I can't login to tumblr on firefox - it works fine on other browsers, but not firefox. It keeps giving me the Secure Connection Failed An error occu… (read more)

No matter what I try, I can't login to tumblr on firefox - it works fine on other browsers, but not firefox. It keeps giving me the

Secure Connection Failed

An error occurred during a connection to www.tumblr.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Message. I have tried removing antivirus extentions from the browser that might change the URL and adding Tumblr to the exclusions list on my computer's main antivirus program and it still doesn't work. What can I do to stop getting this error?

Asked by Faetouched 11 months ago

Last reply by Lora316K 6 months ago

  • Archived

There is no HELP in the browser 3 horix lines' navigation

ACCURATELY describe where to find the version of Firefox I am using! I just signed up as a volunteer, because my SPECIALTY is running into / IDing mistakes and/or user i… (read more)

ACCURATELY describe where to find the version of Firefox I am using! I just signed up as a volunteer, because my SPECIALTY is running into / IDing mistakes and/or user issues in sofware and online; have worked online since 1998 w Big 5 then Big 4 firms.

I'm using a windows 10 laptop, 64 bit.

Asked by UXerJennifre 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

firefox blank password field but logging in

On most of the websites I am visiting including gmail. ..where ever there is a login page, it shows a blank password field even after or while typing the password.. but … (read more)

On most of the websites I am visiting including gmail. ..where ever there is a login page, it shows a blank password field even after or while typing the password.. but it is logging in... show password option works in some instances. But this has been happening after the last few browser update was made.. 2-3 version ago I believe. Works ok in safe mode. Does not also show saved passwords if already saved.

Asked by Tarun K 11 months ago

Last reply by cor-el 7 months ago

  • Archived

FFox v92 - Menu Spacing - Bug? (No, not the usual question)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up. EX. menupopup > menuitem, menupopup >… (read more)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX.

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Here's the issue: I want it tighter than 4px. So, I set it down to 2px... eventually dropping it to all 0px settings.

EX:

menupopup > menuitem, menupopup > menu {
  padding-block: 0px !important;
}
:root {
  --arrowpanel-menuitem-padding: 0px 0px !important;
}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Asked by MozzieBob 11 months ago

Last reply by RemySecor 7 months ago

  • Archived

Prevent manage history - library from resetting

Is there an option to prevent the library from auto resetting to the top everytime I click an old website visit history? Its kind of annoying to always scroll down just t… (read more)

Is there an option to prevent the library from auto resetting to the top everytime I click an old website visit history? Its kind of annoying to always scroll down just to go back and click the next website to it. Im opening multiple histories btw I love ff.

Asked by sirmiles20 10 months ago

Last reply by hovetaut 7 months ago