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AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (read more)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Asked by ericbates 11 months ago

Answered by cor-el 11 months ago

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Firefox very slow to change web sites

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on… (read more)

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on Chrome/Edge But I like F.Fox Solution?

Asked by johnoo 10 months ago

Answered by johnoo 10 months ago

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how to remove a file that "contains a virus or malware" from notifications

Hi all, I should remove the notification that always appears on firefox opening. "this file contains a virus or malware" I'm sure I have no more this file on my system (e… (read more)

Hi all, I should remove the notification that always appears on firefox opening.

"this file contains a virus or malware"

I'm sure I have no more this file on my system (even scanned by my antivirus) but this message still appears every time

how can I clean up?

find attached the screenshot

many thanks!

Asked by mfran2002 10 months ago

Answered by mfran2002 10 months ago

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Google search page functions broken.

When I go to google.com and do a search the results page has the "tools" button but it does not work. The "people also ask" categories are also broken (they will not expa… (read more)

When I go to google.com and do a search the results page has the "tools" button but it does not work. The "people also ask" categories are also broken (they will not expand), and, if I click the "images" filter button to view images associated with my search it either shows no images (or only a few images) and a bunch of blank boxes. I have found that if I hold the shift key and click the reload button everything is back and working properly until the next time I do a google.com search, then it is back to the same odd behavior. So, my assumption here is that either a cookie or some site data is corrupting the results page for my search. Running Firefox 92.0 (64-bit) on a Windows 7 Dell machine and everything was working fine until about two months ago. Also, Chrome does not show the same behavior. BTW. I have also done everything I have found that was recommended to fix Firefox issues with Google search. Run Firefox in private mode, run without plugins, changed themes, created new profile, I even completely uninstalled Firefox and did a clean install all with the same results. Any help is appreciated. It is almost got me ready to move back to Chrome.

Asked by b.j.p.5252 11 months ago

Answered by dveditz 10 months ago

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Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the… (read more)

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Asked by atomino2000 10 months ago

Answered by atomino2000 10 months ago

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Why Firefox connects to googleusercontet.com within 2 minutes of it reaching the internet?

HI! My buddy highlighted an issue, then i re-checked myself and it is worrying to me. To recreate (windows): Get any (non-webistaller [not nececarry, to do it this way, b… (read more)

HI!

My buddy highlighted an issue, then i re-checked myself and it is worrying to me.

To recreate (windows):

Get any (non-webistaller [not nececarry, to do it this way, but simpler to check]) firefox version (buddy got a fresh portable, i used my kinda privacy fortified one). Disconnect from the internet (plug the cable for fastest result). Make your version usable (install it) Start firefox, and open the Resource Monitor, with the network tab open expand the Network Activity portion (short alphabeticly, by name, check for F for firefox). Plug the cable in.

You soon will see FF will start looking for things, then an adress with a googleusercontet.com will pop up. Does not matter what is the Homepage's default browser, does no matters even if the Homepage is set to blank, this happens.

My best bet would be google safe browsing, but still, without any activity it is already connecting to that?

I know about the Google-FF/Mozilla relation, but this really made me think about why i still like firefox.

Asked by ledgeri 10 months ago

Answered by dveditz 10 months ago

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The WidevineCDM plugin has crashed. (on Windows 10)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-up… (read more)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-update from FF 91.0.2 to FF 92.0). I'm using WidevineCDM version 4.10.2209.1 to watch Xfinity stream recordings. Have submitted 3 crash reports via FF.

Asked by slo_bern 10 months ago

Answered by slo_bern 10 months ago

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Bookmarks tab bookmark spacing

Ubuntu 20.04, Unity 7 After upgrading from FF 91.0.2 to FF 92.0 it looks like the vertical spacing between the bookmarks in my bookmark tab folders increased. The bookmar… (read more)

Ubuntu 20.04, Unity 7

After upgrading from FF 91.0.2 to FF 92.0 it looks like the vertical spacing between the bookmarks in my bookmark tab folders increased. The bookmarks are less useful now. Is there a way to decrease this spacing?

Asked by pulnimar 10 months ago

Answered by cor-el 10 months ago

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Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox I don't have any extensions blocking popups I don't have any permissions blocking popups. I… (read more)

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox I don't have any extensions blocking popups I don't have any permissions blocking popups. I'm using latest version of Mozilla, just updated today. I'm about ready to delete Mozilla and use something else. In fact, I have to use other browsers just to get my bank reports, etc. How frustrating!

Asked by clmay511 10 months ago

Answered by FredMcD 10 months ago

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Firefox address bar under remote control. No solution found in community or on web yet.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many pe… (read more)

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

Asked by photonic 10 months ago

Answered by cor-el 10 months ago

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Hmm. We're having trouble finding that site

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links… (read more)

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried:

  • Disabling all extensions
  • Disabling hardware acceleration
  • I am using the default theme so there's nothing to disable there
  • Clearing the cache
  • Checking my internet connection (I'm connected and everything else works)
  • Flushing my DNS
  • Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still)
  • Disabling IPv6 and DNS prefetching
  • I am not using a Proxy

I feel like I've tried everything. What else can I do?

Asked by ederyaviv 10 months ago

Answered by ederyaviv 10 months ago

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Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox

Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox. Using Excel 365, the worksheets contain tables of short interest history collected from … (read more)

Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox.

Using Excel 365, the worksheets contain tables of short interest history collected from a URL that varies only in the portion that is the companies symbol ( i.e. https://www.nasdaq.com/market-activity/stocks/akts/short-interest , where "akts" is the company symbol ). On the worksheet for each company this URL, with the correct symbol for the company has been included in a cell using the hyperlink feature.

In the past, clicking any of the hyperlinks immediately opened my default browser, which is the current version of Firefox, to the web page for the company identified by the symbol in the URL.

That changed after a version update of Firefox a number of months ago. Clicking the hyperlink will most times "freeze" Excel, and if I click anywhere in or on Excel a "not responding" message is thrown, and Excel must be manually closed resulting in a recover event for all workbooks that were open. Sometimes, not always, waiting several minutes, Firefox will open the URL. Not always. I've found that if that occurs, clicking on the same URL hyperlink that finally opened (after having closed it in Firefox) will crash Excel.

The attached image is a view of the "tip" still visible on a black screen after Excel has crashed.

Thanks for any help you can provide.

Asked by c2cpa 10 months ago

Answered by c2cpa 10 months ago

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Refresh or Shift Refresh doesn't reload the page

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed fro… (read more)

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed from cache and is not showing the changes. Could You fix that Please. I tried the recommendations of press Shift and the refresh button and the Control, Shift, R, key combination, but that doesn't work. Thank You Very Much.

Asked by César Matelat 10 months ago

Answered by César Matelat 10 months ago

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Firefox wont open file browser via websites

I'm running Linux Ubuntu 20.4 Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file … (read more)

I'm running Linux Ubuntu 20.4

Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file browser comes up.

As per previous discussions on this issue, I have tried Safe mode, refresh (in fact total new operating system and re-install of firefox) and disabling hardware acceleration, even turning off popup blocker and none of these have made any difference.

Asked by blackwhitehorse22 11 months ago

Answered by blackwhitehorse22 10 months ago

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All of a sudden I can no longer logon to my USAA account via Firefox

All of a sudden, after six years of doing so, I can no longer logon to my USAA account via Firefox. The USAA logon page opens with no problem, but after entering my crede… (read more)

All of a sudden, after six years of doing so, I can no longer logon to my USAA account via Firefox. The USAA logon page opens with no problem, but after entering my credentials I get the following pop-up:

"We are unable to complete your request.

Our system is currently unavailable.

Please try again later."

All other browsers work with no problem.

Asked by Timberline 10 months ago

Answered by FredMcD 10 months ago