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PDF files open a new tab

I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program… (read more)

I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program. I've looked at settings and applications and changed to to "always ask" but I don t get any option to use adobe to open it or any other program. Also it seems to save the file in the downloads folder as a "firefox html document" and not a pdf file

Asked by sanj2 9 months ago

Answered by Terry 9 months ago

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Undoing "don't allow [website] to prompt me"

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't al… (read more)

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Asked by abby.phelps 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (read more)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Asked by Steve Goncalves 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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How to block automatic loading and opening pdf files in browser

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always … (read more)

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always ask what to do with every file extension, yet encountering link to pdf file it loaded automaticly in special frame instead of showing just link to it. I included pictures of this frame, settings and another screenshot of the same website in Opera browser with similar settings where nothing loads itself.

Link to the problematic comment with auto-loading pdf: https://kodluch.wordpress.com/2021/09/30/30-09-2021-syria-2187-dzien-sprzatania-swiata/#comment-115906

Is there any way to block such pdf-frames in current version of Firefox?

Martin

Asked by nabaC 9 months ago

Answered by Terry 9 months ago

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account and password from logins.json file

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it … (read more)

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

Asked by sawicka.katarzyna91 9 months ago

Answered by cor-el 9 months ago

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QuotaExceededError: The quota has been exceeded

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox every time I have to clear cookie and cache and restart Firefox also tried up… (read more)

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Asked by Maddy 9 months ago

Answered by TyDraniu 9 months ago

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CSS help needed: how do I recolor bookmark drop-down menus?

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu… (read more)

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu spacing and the way tabs look all while not breaking previous walls of text in userChrome.css meant to fix even older UI problems. Still one thing I failed to find any solutions to is the bookmark drop-down menus color issue. Those menus used to be gray, but now they are all bright white, which to me is super annoying. Any tips on how to fully recolor those?

Asked by jbrandom2 9 months ago

Answered by cor-el 9 months ago

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Lost Bookmarks in Firefox

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If… (read more)

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If so, how?

Asked by rabbit 9 months ago

Answered by FredMcD 9 months ago

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Antivirus detected a trojan

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files. Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profile… (read more)

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files.

Trojan description: JS:Trojan.Cryxos.6249

Location: firefox/profiles../cache2/entries..

It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it? Are there any further steps to take ?

Asked by swolop4 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Ad blocker?

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's inter… (read more)

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's interfering with a site's fraud protection settings. I'm running Windows 10 and Windows Security, and also MalwareBytes...but neither of them appear to contain an ad blocker. Is it Firefox?

Asked by joanm48 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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403 error

a couple of days ago i received a firefox update. since then i have been getting the error below when trying to get to the usmint.gov web site. It was working the day bef… (read more)

a couple of days ago i received a firefox update. since then i have been getting the error below when trying to get to the usmint.gov web site. It was working the day before the update. i am not having trouble with other sites. if i use a different web browser there is no problem getting to the web site.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: tog46EPvsXCX7oQr1LanF8FvDaqnTVou6t_NK-t6304iqBzR2QYs3w==

Asked by my280zxcar 9 months ago

Answered by cor-el 9 months ago

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Dark Theme

Is there a quick short cut key stroke to turn ON/Off the Firefox browser screen Dark Theme? If the Windows 10 professional 64 Bit screen settings are set for Dark theme i… (read more)

Is there a quick short cut key stroke to turn ON/Off the Firefox browser screen Dark Theme? If the Windows 10 professional 64 Bit screen settings are set for Dark theme in Hi Contrast settings, for the visually impaired, The Firefox browser displays in bright white screen.

Asked by akeyboard4me1 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (read more)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Asked by ericbates 9 months ago

Answered by cor-el 9 months ago

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Streaming Youtube/Twitch, Audio Popping and lagging, running slow since last update (Firefox 92).

Been trying to reslove a issue i've noticed since updating to the latest firefox version that was released this week. Never had a problem before. Chrome and Edge load and… (read more)

Been trying to reslove a issue i've noticed since updating to the latest firefox version that was released this week. Never had a problem before. Chrome and Edge load and play stream normally. Updated all the normal things like drivers for audio and video card, reinstalled Firefox with a new profile, no add ons etc, turned hardware acceleration on and off, still get the same issue.

System is overpowered so its not down to it running slow or being old and also intenet connection is fine and I'm cabled in before anyone asks the "Have you turned it on and off questions :)"

Going to try and downgrade to the version before and see it fixes the issue and hope its resloved in the next hotfix.

It should be noted that this problem is related to streams and not normal videos, however someone on this forum posted problems with lagging videos, so maybe related.

Asked by Cleverleyson 10 months ago

Answered by Cleverleyson 10 months ago

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Dark Theme

Dark Mode used to work beautifully in Firefox. Today it stopped working. I can choose Dark Mode in the settings page, and the settings page itself then uses Dark Mode. Bu… (read more)

Dark Mode used to work beautifully in Firefox. Today it stopped working. I can choose Dark Mode in the settings page, and the settings page itself then uses Dark Mode. But Dark Mode does not work in any of the other pages, only the settings page. I think it must be a flaw in an update that was installed automatically today. (September 7, 2021)

Is there a way to uninstall this update and go back to the previous version. Dark Mode used to work beautifully and Firefox was my favorite browser. Can someone help? Thanks.

Asked by cmrus777 10 months ago

Last reply by thegrubernator 9 months ago

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scroll bar disappears

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang a… (read more)

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang around? Really pretty annoying having to make it show up by manually scrolling with a mouse wheel.

Asked by danflester 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Firefox very slow to change web sites

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on… (read more)

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on Chrome/Edge But I like F.Fox Solution?

Asked by johnoo 9 months ago

Answered by johnoo 9 months ago

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Google search page functions broken.

When I go to google.com and do a search the results page has the "tools" button but it does not work. The "people also ask" categories are also broken (they will not expa… (read more)

When I go to google.com and do a search the results page has the "tools" button but it does not work. The "people also ask" categories are also broken (they will not expand), and, if I click the "images" filter button to view images associated with my search it either shows no images (or only a few images) and a bunch of blank boxes. I have found that if I hold the shift key and click the reload button everything is back and working properly until the next time I do a google.com search, then it is back to the same odd behavior. So, my assumption here is that either a cookie or some site data is corrupting the results page for my search. Running Firefox 92.0 (64-bit) on a Windows 7 Dell machine and everything was working fine until about two months ago. Also, Chrome does not show the same behavior. BTW. I have also done everything I have found that was recommended to fix Firefox issues with Google search. Run Firefox in private mode, run without plugins, changed themes, created new profile, I even completely uninstalled Firefox and did a clean install all with the same results. Any help is appreciated. It is almost got me ready to move back to Chrome.

Asked by b.j.p.5252 10 months ago

Answered by dveditz 9 months ago