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after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service… (read more)

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service any advice?

Asked by timchmielewski 4 months ago

Last reply by timchmielewski 4 months ago

  • Solved

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (read more)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Asked by stephenp1394 3 months ago

Answered by cor-el 3 months ago

Importing bookmarks via a Firefox account

Hi, I've recently moved PCs and I'm trying to import all my previous bookmarks to the new PC. The old PC was wiped completely to re-use the components in the new PC, howe… (read more)

Hi,

I've recently moved PCs and I'm trying to import all my previous bookmarks to the new PC. The old PC was wiped completely to re-use the components in the new PC, however it was fully backed-up.

Previous to re-formatting everything, I made a Firefox account for easy bookmark transfer.

When I logged into the Firefox account on the new PC, no bookmarks synced. However, website history did sync.

In 'Settings > Sync > Manage Account', scrolling to the bottom of the page displays the name of my old PC, so Firefox does know that it exists. If all my bookmarks are stored in the cloud and not on my own hardware, why aren't they syncing?

Thanks for any help.

Asked by Blazingfox 3 months ago

Last reply by Blazingfox 3 months ago

Theme color changed upon update

I had the Firefox menubar/tabs set to be the same as my Win 10 system's theme color (Settings > Personalization > Colors), the same as the color of the taskbar. Wh… (read more)

I had the Firefox menubar/tabs set to be the same as my Win 10 system's theme color (Settings > Personalization > Colors), the same as the color of the taskbar. When Firefox v. 92.0 self-installed on Sept 7, 2020, the menubar/tabs color reverted to Firefox's default, a dull gray.

System Theme in Add-ons Manager > Themes is still enabled.

How do I get Firefox to partake of the Windows system theme again?

This has happened before when Firefox updated, although it doesn't happen EVERY time. The last time it happened, I recall being able to find a simple about:config adjustment on Google (not on this site), but I can't find it now. (As I recall, it was an about:config item that didn't sound like it would affect the menubar color, but it did.)

I have another laptop on which I rushed to disable automatic updates, so Firefox on that laptop still shows the system color. Is there a file in the Profiles folder I could copy into the problem computer that would restore the theme color setting?

Thanks.

Asked by watt 4 months ago

Last reply by watt 4 months ago

  • Solved

Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (read more)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Asked by chefjeff 4 months ago

Answered by jscher2000 3 months ago

  • Solved

scroll bar disappears

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang a… (read more)

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang around? Really pretty annoying having to make it show up by manually scrolling with a mouse wheel.

Asked by danflester 4 months ago

Answered by jscher2000 4 months ago

PR end of file error

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrate… (read more)

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrated with things like this. Its equally frustrating to have to wade thru the "fixes". I shouldnt have to do this. Brave is looking better and better

Asked by kridgerd 4 months ago

Last reply by FredMcD 3 months ago

  • Solved

The WidevineCDM plugin has crashed. (on Windows 10)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-up… (read more)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-update from FF 91.0.2 to FF 92.0). I'm using WidevineCDM version 4.10.2209.1 to watch Xfinity stream recordings. Have submitted 3 crash reports via FF.

Asked by slo_bern 4 months ago

Answered by slo_bern 4 months ago

"Gah" Tab Crashes and Spontaneous Shutdowns

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Wi… (read more)

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Win10 desktop which is updated religiously. Have run Task Manager which indicates no activity higher than a Medium rating. Interestingly, while I experienced a couple of tab closures this morning, they are predominately later in the day and on occasion I need to reboot the system to get Firefox operating. Hopefully there is a relatively simple fix for this issue. Thanks.

Asked by WhiteBimmer 4 months ago

Last reply by FredMcD 4 months ago

  • Solved

passwords recovery - from firefox to portable firefox

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have man… (read more)

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have managed in some way to obtain a copy of portable firefox on the same laptop since i was not informed about this process, i have not saved my password externally and unfortunately, i was not using a firefox profile

in few words: i do not have my passwords anymore

i have seen that in such folder: C:\Users\XXX\AppData\Roaming\Mozilla\Firefox

there are still saved three subfolders (one of them has the last modified date as 13th Sep, meaning today), therefore i think that my profile (and all relevant passwords) are still there somewhere

i would like to understand if and how i can import the passwords from the unistalled firefox in the portable firefox: i have already tried to copy those directories in: C:\Users\XXX\Desktop\FirefoxPortable\Data\profile

but no success, passwords are not importyed. please, i need help

thanks.

Asked by sefirothmorpheus 4 months ago

Answered by sefirothmorpheus 4 months ago

  • Solved

Facebook will not open in Foxfire on my computer today. Why?

When I try to open Facebook , I get the following message Hmm. We’re having trouble finding that site. We can’t connect to the server at www.facebook.com. If that address… (read more)

When I try to open Facebook , I get the following message Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.facebook.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Asked by Charles Semler 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

firefox 92 broken using windows high contrast setting

I think my Firefox just updated to 92.0. The Windows 10 high contrast setting stopped working properly. Website backgrounds should be black, but they are now white. I'… (read more)

I think my Firefox just updated to 92.0. The Windows 10 high contrast setting stopped working properly. Website backgrounds should be black, but they are now white. I'm. using a Surface Go, Win 10 Home.

Asked by dave505 4 months ago

Answered by dave505 4 months ago

  • Solved

Avira password manager extension is missing

Avira password manager extension is missing from addons store. It is listed in their website and when i click on them this comes on click add to firefox. Please add it as… (read more)

Avira password manager extension is missing from addons store. It is listed in their website and when i click on them this comes on click add to firefox. Please add it as it has all of my passwords and i dont want to switch back to any other browser because i love firefox :)...

Asked by abhisuraj56 4 months ago

Answered by Seburo 4 months ago

aol email attachments

I can't open aol email attachments. I have cleared the cache, reset firefox, checked my firewall, and opened my email in another broweser - which allowed me to download … (read more)

I can't open aol email attachments. I have cleared the cache, reset firefox, checked my firewall, and opened my email in another broweser - which allowed me to download the attachments. What have I missed?

Asked by davvictor 4 months ago

Last reply by garyd11 4 months ago

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to www.first-loves.net. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because t… (read more)

Secure Connection Failed

An error occurred during a connection to www.first-loves.net. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

I have been using the website for over six years Now why does the website work on other browsers? HOW can we contact the web site owners if we CANNOT access the site? Dumb suggestion or what ?

Asked by pete_scott2 3 months ago

Last reply by FredMcD 3 months ago

failure to display images

I have been a problem with Firefox not loading images from one specific site. Here is an example: https://www.wvculture.org/vrr/va_mcdetail.aspx?Id=65966. When I click on… (read more)

I have been a problem with Firefox not loading images from one specific site. Here is an example: https://www.wvculture.org/vrr/va_mcdetail.aspx?Id=65966. When I click on the 'View the record image' link at the top of the page, I get no image. I have tried numerous settings and nothing works. Images display fine using MS Edge but I prefer Firefox if I can get it to work. Firefox used to work just fine. I have even created new user profiles numerous times. When a new user profile is created, the images load and display correctly. However, just about any change to the default profile causes the images to fail to load. Even something as simple as changing the home page causes the failure to load when absolutely nothing else has been changed in the default user profile. Any suggestions??

Asked by danmyer66 4 months ago

Last reply by danmyer66 4 months ago

Firefox (default) homepage

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and i… (read more)

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and in setting there is only option to use firefox default or blank. i would rather preffered to have my home button set with my custom url, as well keeping the option to land on newtab page when ever i start my browser. which was intended as before but not since last update. now there is no option to set newtab page as also a custom url which can be any thing but forced to use the default layout by firefox. that proceed to open a homepage every time when i launch firefox.

Asked by iqbalusmani 4 months ago

Last reply by cor-el 2 months ago

  • Solved

restoring lost tabs

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questi… (read more)

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questions that the recent update unchecked that option and when I looked, that was what had happened. I tried clicking on "restore previous session" but that only opened tabs I had used and closed this morning. Is it in any way possible to get back those tabs I used to have? It also seems that some of my recent Bookmarks have disappeared as well, yet it has retained bookmarks that are over 13 years old. I am running Windows 10 Professional version 20H2 Build 19042.1237... and Firefox version 92.0 Win

Asked by WinB 4 months ago

Answered by WinB 4 months ago

Can't rollback from Firefox 91 to 89.

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of t… (read more)

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of the Proton UI junk is back. I tried disabling it again, but nothing worked. Doing a web search, it appears that Mozilla has disabled the ability to turn off Proton.

I then set about to rollback the installation back to version 89. I found a Mozilla link on this, went to their ftp server and downloaded the installation files for the last version of 89. The installation went normally, but when I opened Firefox afterwards, a little box popped up saying something to the effect of "To keep your History and Bookmarks from possibly being corrupted, Firefox must create new user profile." I exited out of this and Firefox didn't start. I attempted to restart Firefox again and the same box popped up again. The only way to get past it was to click the accept button.

I did so and Firefox started. This was clearly not version 89. As the UI is junk, it took several minutes to find out that this was now the latest version of 92!!!! I'm absolutely positive that I downloaded the correct file. When I look through the update history, it doesn't even show todays version 89 installation as happening. What a piece of junk.

I then spent 20 minutes figuring out how to revert back to my user profile, not the new one that it had created for me. I then did some research on what had happened. Well it turns out that you can't actually rollback Firefox, despite what Mozilla says. For a while they have added "downgrade protection" which automatically creates the new user profile and stops your old profile from being accessed by it. So unless you want to figure out how to spend a hundred hours reconstructing bookmarks, passwords, settings, etc. it actually isn't possible to rollback Firefox. Doesn't this violate some Microsoft rules about being able to uninstall versions of software from within Windows? If you try to do this with Firefox and go back to a previous version it blows everything up.

Does anyone know how to actually rollback Firefox to a previous version, so that Proton can be disabled?

Asked by jack.hidley 5 months ago

Last reply by cor-el 3 months ago