Showing questions tagged: Show all questions
  • Solved
  • Archived

bit.ly links not working

Sincere apologies. Just found the answer !!! When I copied the link I picked up a space added to the link <}:-( Can't see how to delete my original quest… (read more)

      • Sincere apologies. Just found the answer !!! When I copied the link I picked up a space added to the link <}:-( Can't see how to delete my original question - only edit it ***

Up until now all my saved bit.ly links worked fine when I put in the short link: e.g. bit.ly/HfdSfGrd

But now with some I get: Something's wrong here.

This is a 404 error, which means you've clicked on a bad link or entered an invalid URL. Maybe what you are looking for can be found at Bitly.com. P.S. Bitly links are case sensitive.


Any suggestions as to what has gone wrong and the cure?

Asked by Christopher Whitmey 1 year ago

Answered by Christopher Whitmey 1 year ago

  • Solved
  • Archived

Facebook Messenger not loading complete page Firefox 90.0.2 (64-bit) Windows 10

The Messenger page loads partially and stops. Same page works fine in New Microsoft Edge (Chromium). Problem seemed to start with last upgrade to 90.0.2. https://www.fa… (read more)

The Messenger page loads partially and stops. Same page works fine in New Microsoft Edge (Chromium). Problem seemed to start with last upgrade to 90.0.2. https://www.facebook.com/messages/t/1234... I tried disabling uBlock Origin, Privacy Possum, Privacy badger, page still won't load completely, just partially and "locks up".

Asked by Craiga 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Video Speed Control Not Working Anymore

Hi, I had been using this addon: [https://addons.mozilla.org/en-US/fire.../video-speed-control/] and I had no problems with it, until today when I went to increase the s… (read more)

Hi,

I had been using this addon: [https://addons.mozilla.org/en-US/fire.../video-speed-control/] and I had no problems with it, until today when I went to increase the speed of a video I was watching, and it wouldn't work no matter what. Clicking to increase the video speed doesn't make the video go faster, as it should.

I uninstalled it and installed many other video speed controller addons, one by one, but none of them work at all either!

The video speed control had been working perfectly well up until now, and I hadn't modified any settings or anything else, that might cause it to stop working.

So how can I get this video speed control addon: [|https://addons.mozilla.org/en-US/firefox/addon/video-speed-control/] to work for me again? Help! I don't want to switch web browsers.

Thank you very much for your time and help, I really appreciate it!

Asked by Clara Klein 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Netflix not working. asks to install silverlight.

My Teenager made some changes to Firefox settings to do some Roblox stuff. I dont know what she did and she is not sure either. since then, I cannot use Netflix. If I t… (read more)

My Teenager made some changes to Firefox settings to do some Roblox stuff. I dont know what she did and she is not sure either. since then, I cannot use Netflix. If I try to view a movie, then i get a page asking to install HTML5 or the silverlight plugin I have tried doing all the suggested workarounds but nothing works I have Chrome as a backup browser, and Netflix runs OK on chrome. I prefer to have everything on firefox as, - up to now - it does everything i want or need any advice please

Windows 10, laptop, FireFox version 90.0.2 (showing up-to-date)

Asked by ph_jenkins 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Menu drop down items not visible

In the menu drop downs under 'Edit' and 'View' and 'History' there are items that are 'inactive' and cannot be selected. I have changed the background colour and look of… (read more)

In the menu drop downs under 'Edit' and 'View' and 'History' there are items that are 'inactive' and cannot be selected.

I have changed the background colour and look of the Menu drop downs in my CSS file but am looking for a way to show the 'unselectable' items.

In the Edit menu it is: Redo , Cut, Copy, Delete and associated keyboard shortcuts that have black text. i need light grey.

In the View menu it is: Text Encoding that is black

In the History menu it is: Recently closed windows

Does anyone have the code required to make them look light grey even if not 'selectable'. I have all selectable items with white text as the drop down background colour is teal.

I would appreciate any help I can get.

Haagen

Asked by haagen.blomberg 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

weird text cursor in graphic environment

Firefox browser 90.0.2 64-bit under Windows 10 build 18363.1016 There remains a blinking text cursor after mouse click in graphic environment, like if it was a text elem… (read more)

Firefox browser 90.0.2 64-bit under Windows 10 build 18363.1016

There remains a blinking text cursor after mouse click in graphic environment, like if it was a text element... Two images added, an example in facebook and in youtube.

Asked by latware 1 year ago

Answered by latware 1 year ago

  • Solved
  • Archived

Radars and Bing maps will not load anymore

Local TV Station Radars and Bing maps will not load anymore. However, the weather channel radar does work. Weird. Running Firefox 90.0.0(64bit) on Win 10. Tried deletin… (read more)

Local TV Station Radars and Bing maps will not load anymore. However, the weather channel radar does work. Weird. Running Firefox 90.0.0(64bit) on Win 10. Tried deleting all cookies and cache- no joy. Tried safe mode- no joy. All Radars and Maps work in Edge, but not Firefox. What else can I do?

Thanks!! Jon Abel

Asked by tigerjonabel 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Facebook login

Hello you good folk out there. My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc. If I start in safe mode I … (read more)

Hello you good folk out there.

My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc.

If I start in safe mode I am OK. I would like to start in full mode all the time!

Apple Mac, Big Sur 11.2.2 using Firefox and Duck Duck Go

Asked by cj10 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox not rendering PNGs/images

Had this problem for a while. Didn't know how to describe the effect; Firefox renders PNGs as glitched tartan images => screen-caps attached. I'm running 90.0.2. I did… (read more)

Had this problem for a while. Didn't know how to describe the effect; Firefox renders PNGs as glitched tartan images => screen-caps attached. I'm running 90.0.2. I did a Firefox refresh - the problem still persists. Works fine on Chrome based browsers.

Asked by awesome.darek 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How to rename device in synced opened tabs?

Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2). Why is the device name display… (read more)

Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2).

Why is the device name displayed not "Mate 30 Pro", as in the case of "Macbook D14"? I renamed the device in Firefox settings a few days ago.

Asked by Merciless 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Website problem with citi.com, asked for multiple logins

I am having a new problem with < https://www.citi.com/ > I have used this website for years with Ffox with noo problem. What I experience now is that I can login a… (read more)

I am having a new problem with < https://www.citi.com/ > I have used this website for years with Ffox with noo problem. What I experience now is that I can login and use it just fine, i.e. access any of its links, except if I try to use the Virtual Credit Card (VCC) feature. To use that feature you login, select VCC, which takes you to a new page, on which you launch a popup that generates the VC. My issue is that I login, select he VCC page, but instead it takes me back to the main screen to login again. This circular problem can continue as many times as I try it. Below I list my equipment and trouble shooting steps.

I am using a win10 PC running 21H1 and the current version of FFox. I have a Malwarebytes Browser Guard installed (MB).

1. I tried the login on my Surface GO running win10 Home Edition and no MB installed. It worked fine. 2. I tried to login with Chrome and Edge on my PC, neither with the MB browser guard, and they work fine. 3. I have had the MB installed for quite some time and the Citi site always worked fine. Nevertheless I disabled it. That made no difference. 4. Next I clicked the FFox shield and disabled the Enhance Tracking protection. No difference. 5. I deleted all cookies and cache info related to citi, amounting to 10 entries. That made no difference. 6. I deleted all cookies and cache totally. Now I was able to log in and go to the VCC page. 7. I closed out of the citi site and tried to re login. The problem reappeared. 8. I deleted all cookies and cache yet again, closed FFox, launched it again, tried the Citi site and it worked fine. 9. I logged out of citi, tried to log in again, and once more it did not work.

Any ideas?

Asked by eberger5 1 year ago

Answered by eberger5 1 year ago

  • Solved
  • Archived

Websites display in mobile view on desktop browser

Recently I've noticed when I try to load na.op.gg, the website displays very strangely when I try to load the website. It tells me to download the mobile app on desktop a… (read more)

Recently I've noticed when I try to load na.op.gg, the website displays very strangely when I try to load the website. It tells me to download the mobile app on desktop and everything is very stretched out. I assume the website is trying to fit everything to width and displaying ads for their mobile app because it thinks I'm on a mobile device.

Asked by Alex 1 year ago

Answered by cor-el 1 year ago

  • Archived

Browser under Remote Control

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). Wha… (read more)

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools).

What is it? how do I get rid of it?

Asked by klg61 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube videos stutter, lag, or freeze when putting them on 1080p/720 60fps.

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a vide… (read more)

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps.

This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working.


Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more.

I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal.

But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date.

I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something.

So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent.

Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.

Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there.

Asked by buggasep17 1 year ago

Last reply by Chris Ilias 1 year ago

  • Solved
  • Archived

Firefox Nightly overtook regular profile, now it can not be used by regular Firefox

To help test some bugs in Firefox I installed Nightly a while ago alongside the regular Firefox. Today when starting Nightly, it used the profile I use in the normal rel… (read more)

To help test some bugs in Firefox I installed Nightly a while ago alongside the regular Firefox.

Today when starting Nightly, it used the profile I use in the normal release Firefox, for work mostly. I exited almost immediately, but when I try to run the profile with regular Firefox, I get a warning that I'm using an older version of Firefox. See attached screenshot.

Is there a way to recover the profile?

Current FF version I have is 90.0.2 on Windows 64 bit.

Asked by xerces9 1 year ago

Answered by xerces9 1 year ago

  • Solved
  • Archived

Yahoo mail will not let me in

I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message… (read more)

I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message saying "We can't sign you in at the minute. Please try again in a while." It has been going on for a week or two. I have tried their help page which sometimes comes up in Chinese. Even in English it does not help

Asked by billyruffian 1 year ago

Answered by ajs256 1 year ago

  • Archived

Facebook Container

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here? This site c… (read more)

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here?

This site can share your email address with Facebook, which allows Facebook to track you. Use a service like Firefox Relay to hide your real email address."

How do I get rid of this icon/service for Firefox Relay? It stops some people from signing up for my newsletter.

I do not display social media icons and do not offer social media sharing options except for a Pin It button for Pinterest on my website: https://www.scrapish.com/.

Asked by epps81 1 year ago

Last reply by wakjiraadula6158 1 year ago

  • Archived

Restoring bookmarks

Hello! Bookmarks disappeared in Mozilla Firefox after updating. For some unknown reason, they are not restored from the backup, although it is indicated that they have be… (read more)

Hello! Bookmarks disappeared in Mozilla Firefox after updating. For some unknown reason, they are not restored from the backup, although it is indicated that they have been saved (22 items). What to do in this situation? Thanks.

Asked by gripfast 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Uncontrolled zooming

Using Firefox on a iMac, and the display randomly zooms in when the only input is moving the wireless mouse to the right slightly. I have found no way to return to the n… (read more)

Using Firefox on a iMac, and the display randomly zooms in when the only input is moving the wireless mouse to the right slightly. I have found no way to return to the normal display without closing out of the Firefox browser, and re-opening. Zoom may be nice for somebody, but never when their is no apparent means to return to the normal display after it was inadvertently triggered for some unknown reason. This is annoying enough to consider utilizing a different browser......

Asked by Dale Danell 1 year ago

Last reply by Dale Danell 1 year ago