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Simple question: "What is VPN?"

I asked a simple question: "What is VPN?" I got dumped to pay for an Apple answer. I already have Apple Care. I just made a $15 Firefox donation. I have just signed up … (read more)

I asked a simple question: "What is VPN?" I got dumped to pay for an Apple answer. I already have Apple Care. I just made a $15 Firefox donation. I have just signed up for the New, Improved Firefox after a lengthy absence from Firefox for being unhappy with the program. NOW... You ask ME to be nice! ? ! - Adrienne Pollak

Asked by adriennepollak@mac.com 5 months ago

Last reply by jscher2000 5 months ago

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progra… (read more)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 4 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 months ago

Extensions "Menu Button" on the Toolbar

I wonder if in the new release of Mozilla Firefox there is an Extension that places an "'Extension Button"' in the Toolbar that works as an Extensions Menu including a t… (read more)

I wonder if in the new release of Mozilla Firefox there is an Extension that places an "'Extension Button"' in the Toolbar that works as an Extensions Menu including a table of all Extensions, where someone can very easily pin or unpin Extension icons from the toolbar or can handle the Extensions properties.

Herewith I attach relevant Screenshots from three well-known Browsers including this future on the toolbar. (Microsoft Edge, Chrome, Opera)

Asked by rogergr311049 5 months ago

Last reply by vizhizhan9522 5 months ago

Firefox suddenly stuck in restricted mode

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on… (read more)

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

Asked by csskalet 5 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 months ago

Evernote webclipper not functioning anymore

Good day, since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen: "Welcome to Evernote Web Clipper!" where yo… (read more)

Good day,

since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen:

"Welcome to Evernote Web Clipper!" where you have to confirm to enable web clipper. When clicking on "Allow" nothing happens. At the same time occasionally I got the message the Firefox was not directed to Evernote in teh right way.

What have I tried thus far - without positive outcome: - disabling and then enabling the web clipper in Firefox preferences - deleting and re-installing the web clipper - deleting Firefox, re-install Firefox and then re-install the web clipper

The web clipper is functioning fine under Safari.

May it be that the change of privacy policy by Evernote (dus May 15) has something to do with it ?

Thank you for your suggestions !


Best regards, René.

Asked by René de Wit 5 months ago

Last reply by wysiwyg.jt 5 months ago

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 5 months ago

Last reply by einarpall 4 months ago

PayPal

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I … (read more)

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I am using the latest FireFox but it has been doing this for a long time so I don't think the version is the issue. I believe it is a setting in either PayPal or FireFox. PayPal reviewed my account and noted that there is no issue with it. That leaves a FireFox setting. Any ideas?

Asked by Boston Cowboy 5 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 months ago

Address bar bugged

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have tho… (read more)

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have thought that a simple task as entering a web address in the address bar and hitting enter would become so difficult, though for a while now this seems to be the case and to the point to where I'm considering not bothering with the Firefox browser anymore. I do enjoy where Firefox is now in current development and the way it looks as well the great performance. However, when basic functionality such as typing in a web address and hitting enter becomes difficult all the aforementioned positives become less and less relevant. It seemed to all start when development came to redesign the appearance of the UI, not sure what version. Basically, what I come to experience now roughly 90 percent of the time I type a web address in the address bar and hit enter is the browser does nothing. Sometimes it takes 5 to 6 tries with having to put the mouse courser back into the address bar and hitting enter multiple times before the browser decides it want's to go the website. Same issue occurs when opening a bookmark in another tab, switch to the tab and the site isn't loaded, have to hit enter multiple times before the web address will begin to load. Seems also that any setting regarding tabs background loading isn't present anymore in the settings either. Same issue will occur when selecting a favorite that comes up while typing in the address bar.

Recently I had reinstalled my entire operating system and was hopeful that this issue would be resolved by doing so with a fresh install of Firefox too, though the issue is still present.

I have no add-ons or themes that modify the address bar, nor any search add-ons. In fact, this issue occurs with no add-ons installed at all. The only thing I can think currently is that it is an issue and or bug of some kind within the search and or address bar settings current design.

My settings here are attached as images.

Asked by Jack0027 5 months ago

Last reply by cor-el 3 months ago

Firefox has deleted all history inexplicibly. Did not update, nor refresh.

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the page… (read more)

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the pages listed in highlights and they were pages I had visited on the 25th of January, which is not recent. They also seemed to not update when I visit new sites which it usually does. I then noticed the history does not have any entries newer than 25th of January. And going to new pages does not get registered in the history.

I restarted in troubleshooting mode and history started to register again, but now it has deleted everything in my history. Logged in accounts and passwords seem to be unaffected. Same for bookmarks.

What happened? How can I fix this? Can I regain my lost history?

I tried an idea I read where renamed places.sqlite to places.sqlite.old and places.sqlite.corrupt to places.sqlite.corrupt which restored the situation to the first situation, where the history is frozen at 25th of January and does not update.

Asked by dogmar45 5 months ago

Last reply by cor-el 5 months ago

Repetitive Tab Crashes

FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve. Thanks! https://crash-stats.mozilla.org/repo… (read more)

FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve.

Thanks!

https://crash-stats.mozilla.org/report/index/224749ec-855f-4ba9-8e8a-2c2e30210519 https://crash-stats.mozilla.org/report/index/70328358-6b85-4964-9b1c-452490210519 https://crash-stats.mozilla.org/report/index/6396a485-815b-4a51-aa3a-2be070210519 https://crash-stats.mozilla.org/report/index/1e129a02-fe06-421e-bba6-c11000210519 https://crash-stats.mozilla.org/report/index/c6fb13f5-6dbc-4c8f-a5ef-3b98a0210519 https://crash-stats.mozilla.org/report/index/9a267b45-d782-4904-8e9c-6d13e0210519 https://crash-stats.mozilla.org/report/index/89cdfc01-ce2c-41fc-8baa-8d2200210519 https://crash-stats.mozilla.org/report/index/4a3afc32-d5a5-40d6-8555-ec05a0210519 https://crash-stats.mozilla.org/report/index/6c050437-8cf8-4cda-be88-2ed080210519 https://crash-stats.mozilla.org/report/index/e314ae52-9105-40b9-9ee3-970790210519 https://crash-stats.mozilla.org/report/index/5fdb8f85-e064-4567-ab57-b51c10210519 https://crash-stats.mozilla.org/report/index/8d2d60f6-69c5-46f4-b3b7-92d570210519 https://crash-stats.mozilla.org/report/index/0bb898e4-8e4e-4c0b-909d-187f40210519 https://crash-stats.mozilla.org/report/index/ad2ddc11-d497-4718-b147-636ce0210519 https://crash-stats.mozilla.org/report/index/ae237fc6-4ec5-4af7-b611-278480210519 https://crash-stats.mozilla.org/report/index/a75ace02-0ddd-4a81-b4b3-699420210519 https://crash-stats.mozilla.org/report/index/643df148-b7b7-4f65-8e49-4c3d70210519 https://crash-stats.mozilla.org/report/index/dce93a39-e135-45be-966e-5bec90210519 https://crash-stats.mozilla.org/report/index/f30e09cd-f87e-4299-9bf0-5b3d30210519 https://crash-stats.mozilla.org/report/index/77885728-76e8-425c-88c1-23ce80210519

Asked by Steve 5 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 months ago

Problems loading some web pages

I have 2 problems which have just started occuring when I try to access websites, 400 Bad Request messages and pop up window asking for a user name and password for norma… (read more)

I have 2 problems which have just started occuring when I try to access websites, 400 Bad Request messages and pop up window asking for a user name and password for normally open sites.

An example of the Bad Request message occurs when I go to the Guardian webpage https://www.theguardian.com/travel/2012/jul/11/top-10-pembrokeshire-walks which displays normally but when I try to follow one of the links which should take me to National Trust pages I get the 400 Bad Request message. I have used this website before with no problem but this has started occuring on this and other sites over the last week. I also get the message when I try to go to http://www.nationaltrust.org.uk/main/ from the bookmark I have used for many years.

The other problem occurs when I type www.nationaltrust.org.uk, I get a pop up window which says Authentication required - Mozilla Firefox http://www.nationaltrust.org.uk is requesting your user name and password. The site says: DSL-3782 Usaer name Password.

Cancelling the pop up causes 401 Unauthorised message If I give it any usename and pass word it comes back the the blank pop up again except when I enter my DSL-3782 router username and passwood which gives routers Internet status page with no errors or messages.

I have tried clearing caches etc. with no effect.

These problems also occur on some other websites and on my laptop.

Has anyone had these problems? What is the cure?

Asked by K 5 months ago

Last reply by FredMcD 5 months ago

Font size TOO small on tabs, bookmarks and toolbars

I am currently on FF88. It seems that every time there is an update, the font gets smaller and smaller. I have been able to adjust the global fonts easily. With all ava… (read more)

I am currently on FF88. It seems that every time there is an update, the font gets smaller and smaller.

I have been able to adjust the global fonts easily.

With all available extensions not available anymore, there is no way to customize fonts for tabs, bookmarks or toolbars.

I have to move in so closely to navigate around FF. I hate to ask for something this simple, please provide a option.

I am not able to do code, so that's out. Not really excited to move permanently to another browser but I might have to. Was able to adjust the above items easily.

This has been an ongoing issue for FF.

Will this every be addressed? Thanks

Asked by waz123 5 months ago

Last reply by cor-el 5 months ago

Download links not working

Have been running the current version of FF on Windows 8.1 with no problems for a long while. Suddenly find that no download links work; Torrents, OneDrive, GoogleDrive … (read more)

Have been running the current version of FF on Windows 8.1 with no problems for a long while.

Suddenly find that no download links work; Torrents, OneDrive, GoogleDrive - even the download link on FF's page.

Have found that I can right-click a torrent on public sites and copy the link into uTorrent and get a result that works. But won't work on private torrent sites - Invalid Torrent File!

Also lost the 'Display download progress' down-arrow from the task bar, managed to restore it after selecting Customize Toolbar, where it doesn't appear as an option but magically reappeared on the Taskbar.

Please help.

Asked by bjthedj 5 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 months ago

Primary Password

I got a new computer and tried to sign into Firefox. I was able to do so but, when I go to see my passwords Firefox wants a "Primary Password". I was able to sign into F… (read more)

I got a new computer and tried to sign into Firefox. I was able to do so but, when I go to see my passwords Firefox wants a "Primary Password". I was able to sign into Firefox and sync to get my bookmarks but, I cannot get my logins and passwords. Firefox keeps asking for "Primary Password", nothing works. My account email is on the 3 line Firefox start menu. Any help appreciated.

Asked by lkrayn 4 months ago

Last reply by cy6566 4 months ago

Trying to sign up for disney plus but get error that website can't load legal document for me to view.

Tried to sign up to Disney plus but receive an error - "We're having trouble loading a legal document for you to review..." and it says to go to the Disney plus page a… (read more)

Tried to sign up to Disney plus but receive an error - "We're having trouble loading a legal document for you to review..." and it says to go to the Disney plus page and view error 66 (yeah I know lol - but wishing doesn't make you a jedi).

The page advises to delete history and cookies etc which I have but I think it's another issue. I have also disabled adblock. I have included a screen shot of the console errors in the hope that this will help with advice. I am trying on my recently new laptop as my prior one has a corrupted drive and needs some work and time for me to fix.. I also tried on that laptop which uses fire fox but received the same error. I have tried on edge on this computer but get the same error. I have not tried on my mobile and may do so but I would like a possible solution to this. I have norton running but I don't know how to disable it and not sure if this is the issue. My internet is not bad so I don't think it's an Internet issue.

Any advice or suggestions would be welcome. - thanks.

Asked by mandable 5 months ago

Last reply by cor-el 5 months ago

Firefox logon Password Error on one device

After changing my gmail password and deleting some old Firefox logons I am now unable to sign in to Firefox from my laptop. The password and Sync works on my desktop and … (read more)

After changing my gmail password and deleting some old Firefox logons I am now unable to sign in to Firefox from my laptop. The password and Sync works on my desktop and Android devices. I am 100% certain that the password is correct, but Firefox says wrong password. I have tried uninstalling Firefox and reinstalling. But, the new installation is with all of the old password data. I have also tried to change the Firefox password on the Desktop installation, but here I run into the same issue, I cannot change the password, as Firefox tells me the existing password is incorrect. Can anyone help? This is the first time I have ever experienced performance issues with Firefox, my goto browser.

Asked by dadsky 5 months ago

Last reply by cor-el 5 months ago