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  • Archived

Lockwise as a desktop app for Windows 10, like it is for iOS and Android

Is it possible to make a desktop client for Lockwise password manager, as I simply can't live without it? I can't find decent password managers for other browsers The aut… (read more)

Is it possible to make a desktop client for Lockwise password manager, as I simply can't live without it? I can't find decent password managers for other browsers The auto-fill is very interactive and fast, and I feel it's unique to Lockwise Any way to make Lockwise a desktop app as well, for other browsers?

Asked by kantonato12 2 years ago

Last reply by Roger 1 year ago

  • Archived

Firefox 88 - very slow to create print preview

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I cou… (read more)

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I could not find a work around.

I tried switching to the Classic print system via (print.tab_modal.enabled - False) Now I don't have the preview to deal with so I can print immediately like I used to. However, if I try to open a PDF in Preview from the Print Dialog window, it takes a very long time to load the preview which it did not do in earlier versions of Firefox.

I am surmising that one of the Firefox updates added the print preview function which doesn't work quite right on my Mac.

Any ideas would be appreciated. Andy

Asked by andy162 2 years ago

Last reply by egutwillig 1 year ago

  • Archived

How to restore the shortcut for "Copy link" back to A?

So after 13 years, Mozilla has changed the shortcut for "Copy link" from A to L. This is an INSANE move! Copying links isn't some obscure power command, it's a basic, ev… (read more)

So after 13 years, Mozilla has changed the shortcut for "Copy link" from A to L.

This is an INSANE move! Copying links isn't some obscure power command, it's a basic, everyday function that everyone needs to use. Who doesn't have to copy URL links from time to time?

Moving the key to L makes the shortcut so much more difficult to use now. You're required to move your left hand a long way, and look down at the keys. It takes forever and interrupts the flow of browsing the web. It's stupid. Why not change the key to C? Isn't that logical?

I wish I could give Mozilla feedback about this, but sadly I can't.

Can someone please tell me how to change this back WITHOUT installing an extension. If Mozilla have just suddenly changed this key without even giving users an option to change it back, that is terrible.

Asked by MartyJames 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Keyboard media keys enabled but don't work

Hi, I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox … (read more)

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

Asked by Schistura 2 years ago

Last reply by soapmuncher 1 year ago

  • Archived

cache not clearing

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'N… (read more)

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'Never remember history' is checked as usual but cache does not clear when Firefox is closed. All cookies and data cleared without problem 2 days ago. This has never happened before.

Asked by ssmith205 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Video won't play on CNN

Hi, none of the videos appear/play on this CNN site that is all about videos. Only still shots appear. The videos play in Chrome. Here is the site: https://www.cnn.com/20… (read more)

Hi, none of the videos appear/play on this CNN site that is all about videos. Only still shots appear. The videos play in Chrome. Here is the site: https://www.cnn.com/2021/04/23/world/videos-of-the-week-mobile-april-23/index.html

I've already tried toggling the "Enhanced Protection" switch off and on to no effect. I don't see any option for enabling/disabling permissions for audio/video in the address bar as appear on other sites offering video or audio. Thanks for any remedies.

Asked by 777bb 2 years ago

Last reply by williemyers123 1 year ago

  • Archived

Increase back button history drop down length

Hi, I want to be able to quickly go back to earlier pages I've viewed without having to spam click the back button / Alt+Left and re-request those previous pages. I can s… (read more)

Hi, I want to be able to quickly go back to earlier pages I've viewed without having to spam click the back button / Alt+Left and re-request those previous pages. I can see the back button history drop down is a great tool for this, however the history entries seem limited to the past 15 pages or so. Is there a configuration value that one can modify to increase this limit? Alternatively, what are some good resources for overriding this menu with an addon that presents a custom control instead? I'm not afraid to write my own if need be, however I believe that one already existed for a previous version of Firefox (maybe even older than FF 4!!!), and never was updated.

Attached is the menu I am referring to in case it has a specific name in the codebase that may make it hard to find.

Thanks!

Asked by nickmaxx 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Print Projects Only Print in the Left top 1/4 Page

I just bought an HP Officejet 9018. I tried printing a receipt that was sent as an attachment to my gmail. It only prints very small in the upper left hand corner even th… (read more)

I just bought an HP Officejet 9018. I tried printing a receipt that was sent as an attachment to my gmail. It only prints very small in the upper left hand corner even though the print preview looks normal. I tried to print a return label that Amazon sent me a link to. It printed the same way. I called HP & after connecting with my laptop & trying many different settings unsuccessfully, they had me try to print from Chrome. The attached receipt in gmail & the return label printed fine from Chrome. It also printed fine from my gmail in my Android phone & my iPad, so the issue is only when in Firefox on my Windows 10 computer. My saved documents print fine. I just updated to the latest Firefox today, but the issue started when I got the HP printer & tried to print while using Firefox 2 days ago.

I saw instructions in here on checking the paper_data. It shows letter. I changed from "fit to page width" to Scale 100. I still have the same issue. There was one other instructions given to someone in Mozilla Support to click "file" & then something else, but I have nothing on my page that says "file". I assume the person answering the question thought the person asking was trying to print a saved document, but that wasn't the case.

I tried to attach screen prints, but my laptop is having issues & isn't saving them for some odd reason, yet I can see them in the "recents" in Microsoft Word. I save them again, but the same thing. It isn't in the folder when I click "browse" on "Add images" below.

What else can I do? it's such a pain to have to go to Chrome every time I want to print something. Thanks

Asked by Deanna 2 years ago

Last reply by donnasue76 1 year ago

  • Archived

Firefox Sync popups and emails after syncing new device

Hi This is not a bug, just more of a feature request. Every time when I sync an account to a new device, I got a popup to sync another device and afterwards I get a mail… (read more)

Hi

This is not a bug, just more of a feature request. Every time when I sync an account to a new device, I got a popup to sync another device and afterwards I get a mail on how to complete my sync setup and sync another device. I'd have no problem with it, if this is my first device that I am trying to sync. But I have several devices with the sync enabled, I am syncing from these devices and Mozilla knows this as it has history of devices where I was signed in and it can see that there are data to be synced so apparently this is not the first device you are trying to sync. Can we have an option to dismiss these messages and popups forever?

Thanks

Asked by kovacikster 2 years ago

Last reply by Edjupol 1 year ago

  • Archived

After refreshing, I now continually have to sign in everywhere?

Hello, I don't even know how to google this, but: I recently 'refreshed' Firefox (due to the sound stopping when I played videos) and now I keep having to sign in to all… (read more)

Hello,

I don't even know how to google this, but: I recently 'refreshed' Firefox (due to the sound stopping when I played videos) and now I keep having to sign in to all my regular sites, like gmail, twitter and Facebook, though NOT YouTube (had to sign to that a few times though, not sure what that's working now).

Firefox remembers my sign in info, and passwords, but I keep having to go through the sign in process.

With Twitter, every time I have to do this, I get a 'someone is signing in from a new device' message. Every time. I don't want them to think my account is getting hacked!

Plus, I would just like my Firefox to go back to before I had to refresh.

Please let this be an easy fix!

Thank you ahead of time!

John

Asked by yohejohn 2 years ago

Last reply by cor-el 1 year ago

  • Archived

True Full Screen on Mac?

I keep seeing this question around and am wondering if anyone has had any luck? I tried an add-on, but that didn't work. All the other stuff (script, etc.) is beyond my c… (read more)

I keep seeing this question around and am wondering if anyone has had any luck? I tried an add-on, but that didn't work. All the other stuff (script, etc.) is beyond my comprehension. Will Firefox ever add this feature? Or, would someone be willing to do a step-by-step?

Asked by LMR 2 years ago

Last reply by bentoske 1 year ago

  • Archived

unable to sign.into.americanairlines.com

I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices… (read more)

I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices and other servers. I called American Airlines and there is no problem on their end. Why is this happening all of a sudden and only for this one website. Is there anyway I could get around there so I can keep using Firefox to get on American

Asked by christvroijen 2 years ago

Last reply by pdurlacher 1 year ago

  • Archived

Address bar bugged

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have tho… (read more)

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have thought that a simple task as entering a web address in the address bar and hitting enter would become so difficult, though for a while now this seems to be the case and to the point to where I'm considering not bothering with the Firefox browser anymore. I do enjoy where Firefox is now in current development and the way it looks as well the great performance. However, when basic functionality such as typing in a web address and hitting enter becomes difficult all the aforementioned positives become less and less relevant. It seemed to all start when development came to redesign the appearance of the UI, not sure what version. Basically, what I come to experience now roughly 90 percent of the time I type a web address in the address bar and hit enter is the browser does nothing. Sometimes it takes 5 to 6 tries with having to put the mouse courser back into the address bar and hitting enter multiple times before the browser decides it want's to go the website. Same issue occurs when opening a bookmark in another tab, switch to the tab and the site isn't loaded, have to hit enter multiple times before the web address will begin to load. Seems also that any setting regarding tabs background loading isn't present anymore in the settings either. Same issue will occur when selecting a favorite that comes up while typing in the address bar.

Recently I had reinstalled my entire operating system and was hopeful that this issue would be resolved by doing so with a fresh install of Firefox too, though the issue is still present.

I have no add-ons or themes that modify the address bar, nor any search add-ons. In fact, this issue occurs with no add-ons installed at all. The only thing I can think currently is that it is an issue and or bug of some kind within the search and or address bar settings current design.

My settings here are attached as images.

Asked by Jack0027 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Cannot add secondary email to Firefox account

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your acc… (read more)

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your account email" I'm not typing the same main email address, I'm actually trying to type another one. The only possible reason that comes to my mind is that the address I want to add is already used as a secondary address for another Firefox account (namely, the one I use at work). I don't know if it makes sense, but it's the only possible situation this address is to be already found. Any ideas why this happens and how to fix it? Thanks in advance.

Asked by campagnaro.marco.1 2 years ago

Last reply by Ed 1 year ago

  • Archived

strange user interface appearance if I have set Firefox to remember my tabs

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my wi… (read more)

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my windows has a very strange appearance (please note the general look of the window in the attached screenshot and ignore the "page cannot be displayed" message, as the screenshot was taken when I was not connected to the Internet.)

I have already tried reseting Firefox and that does not make the problem go away permanently; it always comes back eventually. (Note: I cleared cache before, and cookies after, taking the screenshot but before opening this support request. So the "troubleshooting information" attached reflects how it is after cookies are cleared.)

Asked by 4232jl 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Not possible to set secondary email when both on same domain

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com. Following the instructions: Set up secondary e… (read more)

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com.

Following the instructions:

Set up secondary email

The error that come up says that the secondary email must be different than my account email, but it is, the only common thing is the domain.

So this is a bug, please fix.

Jan Johansson

Asked by Jan 2 years ago

Last reply by Autumn 1 year ago

  • Archived

Sometimes a text in Firefox looks corrupted

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers dis… (read more)

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers display same pages correctly.

Asked by Vadik Zhuk 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago