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Not able to play videos on BBC.com

I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should … (read more)

I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should I do? Thanks. Edit: I have also tried on normal privacy settings.

Asked by mshrf 7 hours ago

Last reply by FredMcD 1 hour ago

Twitter makes firefox freeze and crash

Every time I use twitter, firefox ends up freezing and crashing. Sometimes the crash happens after I close it, of its own accord, and even surprisingly have firefox spont… (read more)

Every time I use twitter, firefox ends up freezing and crashing. Sometimes the crash happens after I close it, of its own accord, and even surprisingly have firefox spontaneously close without the crash reporter opening at all. I have enough spare memory to run firefox.

Asked by desbest 6 hours ago

Last reply by FredMcD 1 hour ago

Firefox opens Websties/Tabs at the bottom of the page

When I open a new window/tab Firefox opens it at the bottom of the page instead of the top. Is there someway to fix this? I am running the newest version of Firefox and W… (read more)

When I open a new window/tab Firefox opens it at the bottom of the page instead of the top. Is there someway to fix this? I am running the newest version of Firefox and Windows 10.

Asked by Jayhawk714 3 days ago

Last reply by FredMcD 1 hour ago

Firefox Links?

every time I try to type something in the address bar I get this message you were trying to open http:// ? I'm using the latest version, how can I remove it? I've turne… (read more)

every time I try to type something in the address bar I get this message you were trying to open http:// ? I'm using the latest version, how can I remove it? I've turned off the search suggestions but nothing. why this happen?

Asked by Eyras 21 hours ago

Last reply by jscher2000 3 hours ago

Reddit comments input textbox shows duplicate text after pasteing

Reddit comments textbox shows duplicate text after pasteing When creating a comment (new or reply), the input textbox shows duplicate text. So what ever is pasted, it app… (read more)

Reddit comments textbox shows duplicate text after pasteing When creating a comment (new or reply), the input textbox shows duplicate text. So what ever is pasted, it appears twice. If I post the comment anyway, only one copy of the text appears in the posted comment. It only seems to happen if I paste more than one line of text so maybe the CRLF at the end of line one has something to do with it. See attached image.

I tried the same operation with Chrome, and it does not have this duplicate text problem. So I'm guessing it some problem with the input textbox implementation in firefox.

Is this a known problem? Anyone else seeing this?

firefox 88.0.1 (latest), windows 10 laptop

Asked by Windfall 15 hours ago

Last reply by jscher2000 3 hours ago

Bookmarking

I have recently lost the ability to “Bookmark This Page”. It used to be directly under the Bookmarks tab where I could choose to put it into a folder but the option is no… (read more)

I have recently lost the ability to “Bookmark This Page”. It used to be directly under the Bookmarks tab where I could choose to put it into a folder but the option is no longer available can anyone help please? I am using Firefox Browser 88.0.1 (64-bit)

Asked by kdgk.lkmf 19 hours ago

Last reply by TerryN21 4 hours ago

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences.

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS ve… (read more)

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS versions or Windows. I'm using OS 10.12.6 I installed some theme and it made the background black. With brown text...Very handy for reading.

Asked by salamanderdrake 1 day ago

Last reply by TerryN21 4 hours ago

Too Much Memory Consumption

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor… (read more)

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor it shows Firefox is using about 56gb of ram. Firefox Webcontent and Webextension are using Extra ram in seprate. But when i opened the inbuilt task manager of the Firefox it doen't show that much. Please Find attached images .

Asked by Abinasi Singh 22 hours ago

Last reply by FredMcD 7 hours ago

Loading

What is the problem with Firefox??? Why its loads processor on 99,9% and get frizing? Dual core, 6GB RAM, 2GB video is not inaf or what? I think i will try to use Opera b… (read more)

What is the problem with Firefox??? Why its loads processor on 99,9% and get frizing? Dual core, 6GB RAM, 2GB video is not inaf or what? I think i will try to use Opera better, all those chromium family is a garbage.

Asked by MANDALORIAN 21 hours ago

Last reply by FredMcD 7 hours ago

Bookmarks not showing properly

I recently tried to tidy up my browser bookmarks using 'manage bookmarks' and reordered them and removed several duplicates. The tree structure in the library looks kind-… (read more)

I recently tried to tidy up my browser bookmarks using 'manage bookmarks' and reordered them and removed several duplicates. The tree structure in the library looks kind-of weird too, as some directories such as 'bookmarks toolbar' appear 3 or 4 times, sometimes nested within itself.

After I had finished reorganising I exited and went to one of the directories on the bookmarks toolbar, but it is still showing all the old and duplicated bookmarks and none of the more recent ones.

What is happening, and is there anything I can do to fix it?

Asked by LornaJ2 21 hours ago

Last reply by FredMcD 7 hours ago

Spaces between words not retained

I'm using FF88.0.1 on macOS 10.14.6 I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the s… (read more)

I'm using FF88.0.1 on macOS 10.14.6

I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the space bar but as soon as I type the next character the space closes & the text runs together. E.g. instead of This is a sentence the text appears as Thisisasentence. If I then go back & re-insert the spaces they are retained but that is a royal pain.

This is a new behavior as of today. I have confirmed that this does not occur when using Safari nor does it occur when replying in the Apple support community.

I'd appreciate any insight on this.

Asked by terataz 16 hours ago

Last reply by FredMcD 7 hours ago

I cannot connect to a trustworthy site

Error message: Secure Connection Failed An error occurred during a connection to zeist.raadsinformatie.nl. Peer received a valid certificate, but access was denied. Err… (read more)

Error message: Secure Connection Failed An error occurred during a connection to zeist.raadsinformatie.nl. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

But other browsers are okay with this trustworthy site. How can I change settings in FF to be able to connect to zeist.raadsinformatie.nl?

Asked by hanna.vandendool 15 hours ago

Last reply by FredMcD 7 hours ago

Gmail "Unable to connect"

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, t… (read more)

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, to saying it's offline and telling me it's "Unable to connect." No other sites — even other Google sites, like Drive or Sheets — do this, just Gmail. And I'm able to access it just fine in Safari and Chrome. Help?

Asked by genevieveashby 14 hours ago

Last reply by FredMcD 7 hours ago

Some forms can not be submitted via Firefox

I have found on several occasions this year that forms I've completed can't be submitted via Firefox - noticeably forms for financial services, but not exclusively, I'm u… (read more)

I have found on several occasions this year that forms I've completed can't be submitted via Firefox - noticeably forms for financial services, but not exclusively, I'm usually allowed to fill in the form but I get some sort of error when I submit. These are usually vague like 'opps, something went wrong' and several attempts will not work. However, these work smoothly on Chrome or Edge.

The first time this happened there was actual php code and variables appearing in some fields and I gave the company a pretty hard time for not making sure their stuff worked on FireFox, but I feel a bit of an old meanie for doing that now I've seen how regularly I get submission problems.

Anyone come across this and anyone found a fix?

Goaty

Asked by goatflange 14 hours ago

Last reply by FredMcD 7 hours ago

Frequent crashes while playing GIFs/videos in firefox

Hi, I have been seeing that firefox crashes almost every time I play a GIF or sometimes a video. This happens quite often and I see a white screen when trying to play th… (read more)

Hi, I have been seeing that firefox crashes almost every time I play a GIF or sometimes a video. This happens quite often and I see a white screen when trying to play them from the browser. Need some help here. Thanks

Asked by lisaravi 13 hours ago

Last reply by FredMcD 7 hours ago

failure to find server and certain websites

I have been having trouble accessing several Medica websites and am unable to log into my account. We can’t connect to the server at auth1.wip.medica.com. There seems t… (read more)

I have been having trouble accessing several Medica websites and am unable to log into my account. We can’t connect to the server at auth1.wip.medica.com. There seems to be some compatibility issues between Firefox and Medica.

Asked by larntiwi 11 hours ago

Last reply by FredMcD 7 hours ago

Bookmarks randomly appearing

I seem to be having issues with bookmarks randomly appearing on my toolbar. I am on a new installation and know it is not due to any malware. It's beginning to get annoy… (read more)

I seem to be having issues with bookmarks randomly appearing on my toolbar. I am on a new installation and know it is not due to any malware. It's beginning to get annoying to have to consistently delete bookmarks that I did not want. My assumption right now is that I am somehow dragging a link onto the bookmarks toolbar as anything else that adds bookmarks is adding at the end, where these bookmarks are showing up in the middle, plus any other option to add bookmarks shows a popup box. Oddly enough it can sometimes be multiples of the same webpage I visted and I don't remember ever touching the address bar. Is there another way firefox can add bookmarks in the middle of the toolbar? Also is there a way I can "Lock" the toolbar, not allowing any more bookmarks to be added unless I unlock it? Recently made the switch from chrome and this is the only real issue I have.

Asked by parke1wh 11 hours ago

Last reply by FredMcD 8 hours ago