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  • Solved

Firefox version 89

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed ou… (read more)

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed out, difficult to tell the difference between tabs (I routinely have 30+ tabs open at once), plus it was slower. The biggest “peeve” was when I tried to enter a Google search question in the “Search” box, but Firefox kept jumping up the URL bar. Gawd I hate that! That did it! I decided to revert back to version 88 but you decided you would “punish” me for my decision. I lost all my bookmarks, passwords and preferences. I am a computer support volunteer and I work primarily with senior citizens, however I try to help anyone who needs my help. When I setup a new computer for a client, I usually install Firefox and Chrome, explaining that many people do not like the default browser that comes with Windows. From this point on, I will no longer recommend nor install Firefox. You lost a customer today. Congratulations.

I was really angry that there seems to be no way to actually send an email "TO" Mozilla. Instead, they depend on you volunteers to take the heat for them. If you know of anyway to actually get this information to them, I would appreciate it.

Asked by mrhabilis.store 1 week ago

Answered by mrhabilis.store 6 days ago

  • Solved

How can I get mozilla to stop emailing me

Ever since I signed up for Firefox sync, I have been berated with emails from them asking me to sync more devices. I really do not want to receive marketing emails from M… (read more)

Ever since I signed up for Firefox sync, I have been berated with emails from them asking me to sync more devices. I really do not want to receive marketing emails from Mozilla and there is no unsubscribe button in the email. How can I stop these emails?

Asked by owen8 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Getting 404 error on my banking site

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in wi… (read more)

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in with Edge and there was no problem. I have deleted all my banking cookies on Mozilla and the result is the same. This is a major problem and I would appreciate any suggestions.

Asked by pdlc1204 1 month ago

Answered by TerryN21 4 weeks ago

  • Solved

Printing web pages no longer works.

Hi, I see that Print Preview is gone, but I figured out how to deal with that by setting the scale in Print mode. However, I have noticed just in the past week or so, th… (read more)

Hi, I see that Print Preview is gone, but I figured out how to deal with that by setting the scale in Print mode. However, I have noticed just in the past week or so, that no matter how the scale is set, the web page will NOT print properly. I tend to print mainly receipts for online purchases and recipes from various sites. This is now impossible. I've done the troubleshooting and refreshing to no avail - there seem to be no manual print settings for Firefox. I've had to resort to taking a screenshot and pasting it into a blank Word document, which of course shows all the webpage extraneous stuff that I don't want to see. Can you help?

Asked by Ima Mystery 1 month ago

Answered by ·´¯`·...¸>-)))º> ~dbben 4 weeks ago

  • Solved

Firefox is VERY SLOW along with IMAGES

My Computer is EXTREMELY / UNUSUALLY SLOW. Getting a site to open on a new tab takes forever and images are slow to load or don't load at all. Any suggestions? … (read more)

My Computer is EXTREMELY / UNUSUALLY SLOW. Getting a site to open on a new tab takes forever and images are slow to load or don't load at all.

Any suggestions?

Asked by KC 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Locked

UI to puke on

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. T… (read more)

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. There are theme's available, but still it looks unusable to me. This kind of updates should be beyond Mozilla, maybe don't hire former Apple employees, the esthetics don't have to be " slick and modern"

So after a long fight with almost losing my plugins, saved tabs (100+) etc.. I downgraded successfully to 88.

Step 1 (Secure your profile) Open menu, Click Help, Click "More Troubleshooting Information" Go to the line which says, "Profile Folder" Hit open folder

Pay extra attention during these steps: Now you are browsing in your active profile. If you did this after upgrading to 89 version. Make a back-up copy of this whole folder!! Rename it back up.

Open the file "Compatibility.ini" with a text editor, and empty it. Save and close.

Download and install the previous version of Firefox, After installing don't forget to disable automatic updates.

If the profile isn't loaded, browse to "about:profiles" and find and select your profile to get al your plugins, tabs, favs, etc. back.

Its a terrible shame i need to write this down for people to avoid the frustration of a terrible update

Asked by r.salafi 1 week ago

Last reply by Seburo 1 week ago

  • Solved

FX really is nasty about going back a version

I just started with 89.0 and instead of the horrid 15% of CPU that 88 used it now uses 30%. That's with an enormous amount of windows (not tabs) open, but most are limite… (read more)

I just started with 89.0 and instead of the horrid 15% of CPU that 88 used it now uses 30%. That's with an enormous amount of windows (not tabs) open, but most are limited by NoScript until I temp permit them. FX Task Manager shows very little usage, so apparently no ill behaved sites. AAR 30% of an i7 with many gigs of memory is intolerable. Even the 15% was heating up the CPU.

So I'll take "some" CPU heating vs. "massive" by rolling back to 88.0.1. By the way, whatever keeps changing my option from manually approved updates to automatic, thank you for doing that at times without asking me first.

The problem is that now when I start 88.0.1 it insists on a new profile "for my own protection". But I want the old profile, with hundreds of bookmarks and dozens or hundreds of session windows from my last session, and add-ins ... for example right how I don't have NoScript and don't have time to deal with that. I tried to get around the "we're just helping you" insistence on a new profile, by copying a week-old backup over C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\hbouy3r1.default\sessionstore.jsonlz4 and starting but it still insists. I guess that's just sessions, not the whole profile.

Can I defeat the prohibition against using the old profile, or failing that, can I import or merge the old profile in? Keep in mind that the "old" profile has been modified by having started 89. I wish now that I had never selected the old profile when I began 89 (I always prompt for profile). (But, heck, I didn't even KNOW I was going to a new version. It auto-updated, and when I started FX, and it seems to have "updated" the old profile making it now unusable for a prior version).

Or can I go to a backup and copy the tree of C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\OldProfile\ and start FX again with 88.0.1? BTW I assume that is the version I was on a week ago.

Asked by Larry 1 week ago

Answered by Larry 1 week ago

  • Solved

Défaut graphique

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mi… (read more)

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mise à jour mais rien ne passe. J'ai testé le mode dépannage et le mode réparer Firefox, le problème persiste.

Asked by blot.vincent 6 days ago

Answered by blot.vincent 3 days ago

  • Locked

V89 Puts Mozilla into Retirement !!!!!

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality g… (read more)

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality gone? Why has Mozilla turned its back on those with sight problems?

Asked by mikewattam 6 days ago

Last reply by Seburo 5 days ago

  • Solved

emails that aren't for me

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to… (read more)

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to the wrong person.

Asked by Ellen 6 days ago

Answered by Seburo 6 days ago

  • Solved

How to recover lost bookmark folder in bookmarks toolbar in pre 89

Pre v89 Windows 10- for some reason, one of my bookmark folders, containing many subfolders and individual bookmarks, has disappeared from my bookmarks toolbar. interesti… (read more)

Pre v89 Windows 10- for some reason, one of my bookmark folders, containing many subfolders and individual bookmarks, has disappeared from my bookmarks toolbar. interestingly, the lost Bookmark folder it does appear on my android phone. Is there some way of finding it on my desktop and restoring it from there, or possibly restoring it from my phone? I would think I would like to try to do this before installing version 89. Thanks in advance.

Asked by Bloogle 5 days ago

Answered by cor-el 5 days ago

  • Locked

Devs: STOP. CHANGING. THE. UI!

I don't know if it's a need to mark your territory, or some marketing major blathering about "holistic new user experience paradigms"--and I put up with the stupid move t… (read more)

I don't know if it's a need to mark your territory, or some marketing major blathering about "holistic new user experience paradigms"--and I put up with the stupid move to tabs on top (because apparently some dev felt that what Firefox users really wanted was Chrome!)--but this is a hideous, steaming turd.

'Oh no, showing the 'close tab' icon and clearly delineating between tabs interrupts the synergistic flow of the UI! Let's make the tabs one disgusting, unreadable blur from left to right! Also, let's make them take up more real estate on the screen, because people have higher resolution screens now--we can totally dominate the upper quarter! Oh, and force the change to the new layout, don't give people an option to revert--and don't warn them, either! EVERYONE MUST SEE OUR MAJESTIC, PERFECT, UNASSAILABLE VISION! Surely that won't confuse TF out of a bunch of grandparents whose hapless children/grandchildren will have to completely re-explain, multiple times, how to get to Facebook!'

Rolled back to 88.01, went through the "new profile" crap you put in to discourage rollback/cover for poor programming, and disabled automatic updates. Barring a major, earth-shattering security vuln, I'm done updating. And when that time comes, I'll find another browser.

Posting here because they've stopped soliciting feedback--probably because they know they've unleashed a sloppy splattered dook onto the world and they're tired of being screamed at.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by gpweaver 5 days ago

Last reply by Seburo 5 days ago

  • Solved

Context menu shortcuts are not working anymore

In the current version (89.0) the shortcuts for the context menu are not working anymore (i.e. right click + L for "Copy Link"). I had to downgrade to 88.0.1 to make it w… (read more)

In the current version (89.0) the shortcuts for the context menu are not working anymore (i.e. right click + L for "Copy Link"). I had to downgrade to 88.0.1 to make it work again. Is there any possibility to get those shortcuts back in the actual version?

Asked by david 3 days ago

Answered by cor-el 3 days ago

  • Solved

Pasting in FireFox and screenshots not working - FireFox developer 88.0b2 (64bit) on Win10 Pro x64

Recently, I think it was yesterday when I updated FireFox developer to 88.0b2 (64bit) on my OS Windows 10 Pro (x64) 22H2 19042.870. Firstly I noticed "take screenshot" op… (read more)

Recently, I think it was yesterday when I updated FireFox developer to 88.0b2 (64bit) on my OS Windows 10 Pro (x64) 22H2 19042.870.

Firstly I noticed "take screenshot" option dissapeared from "3 dots" on the URL bar. Secondly, the "paste" (right click or CTRL + V) stopped working.

I cannot paste text neither from my Notepad or some Text Editor as usuall to some input field or textarea on some Website.

I can copy text from some input field of an Website, but cannot paste the text inside it from a Windows Explorer or whatever.

What is that wrong with FireFox stable/unstable versions?

I've had problems on "normal" FireFox, now I got them either on "developer". I really like this browser, but more and more it seems I would need to switch to some other just because.

Asked by Fritex 2 months ago

Answered by Fritex 2 months ago

  • Solved

How can I contribute to Firefox Dictionaries?

I've been using Spanish (Mexico) dictionary for a few years as my default spell checking dictionary. However, it lacks a lot of common words and local idioms that I use e… (read more)

I've been using Spanish (Mexico) dictionary for a few years as my default spell checking dictionary. However, it lacks a lot of common words and local idioms that I use everyday.

How can I create a new dictionary for Spanish (Colombia), or contribute to the Mexican one? I can't find a Github repo with the project.

Asked by Santiago Sáenz 2 months ago

Answered by cor-el 2 months ago

  • Solved

A functional question and request

Is it possible for Mozilla Firefox to develop a feature that can delete downloaded files directly within the browser, like Edge does? First of all, thank you for browsing… (read more)

Is it possible for Mozilla Firefox to develop a feature that can delete downloaded files directly within the browser, like Edge does?

First of all, thank you for browsing and answering! Whenever I download a file by mistake, I have to go to File Explorer to delete it, even though Firefox can locate the downloaded file directly, but this still wastes some time. So to save time, can Firefox also introduce an option to delete a file after right-clicking on the downloaded file, just like Edge?

(New to the Firefox community, so please don't overly accuse me if I'm wrong)

Asked by Jimmy 2 months ago

Answered by cor-el 2 months ago

  • Solved

History tab Not updating

Lets say i go to mozilla.org, it takes some time for it to come in the history tab ! Why ? Please help me I'm using the latest version of firefox on PC … (read more)

Lets say i go to mozilla.org, it takes some time for it to come in the history tab ! Why ? Please help me I'm using the latest version of firefox on PC

Asked by Ryan the ghost 2 months ago

Answered by Ryan the ghost 2 months ago

  • Solved

What's happening to input.mozilla.org

It's been almost 6 months since https://input.mozilla.org/en-US/feedback/firefoxdev/88.0/ is down for me (check attachements) So what's happening ? … (read more)

It's been almost 6 months since https://input.mozilla.org/en-US/feedback/firefoxdev/88.0/ is down for me (check attachements) So what's happening ?

Asked by Clement 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox Developer edition on ubuntu asking to reinstall the package on every update

I downloaded firefox developer edition from: https://www.mozilla.org/en-US/firefox/developer/ But almost every 5-6 days it shows a prompt saying firefox have an update, d… (read more)

I downloaded firefox developer edition from: https://www.mozilla.org/en-US/firefox/developer/ But almost every 5-6 days it shows a prompt saying firefox have an update, download it from website we will help you install it. It's inefficient and time consuming to manually download and setup firefox after every update.

Asked by yashrathicricket 2 months ago

Answered by cor-el 2 months ago