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why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? If there is no help available will switching to Express VPN resolve problems with firefox ?

'Why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? I have been using firefox ad blockers for months with great success; but… (read more)

'Why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? I have been using firefox ad blockers for months with great success; but suddenly they stopped functioning efficiently. Since firefox took them OUT OF MY UPPER TOOLBAR SEVERAL WEEKS AGO . 'Thus I have no idea if they are working or not.' There was no announcement of changers or any update that I know of.

Otherwise with no help from firefox, the last resort will be switching to an independent vpn to resolve firefox ad issues... For years I had no issues with firefox or even ad blocking problems; but now ads and firefox's constant need to take TOTAL control of everything has become a major issue.

If all fails, the last hope will be turning to Express VPN...Thanx for any help you can give...rjk

Asked by RJK7 2 days ago

Last reply by Dropa 2 days ago

  • Solved

bookmark pull down menu text and spacing change from rev 88 to rev 89

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space be… (read more)

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space between entries on the rev 88. I have not updated from rev 88 because of this change which is much harder to read in rev 89.

Asked by cisco112 1 week ago

Answered by cisco112 1 week ago

lost tabs

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there … (read more)

i lost my previous tabs and i couldnt recover them. they were no were to be found in history. i need to restore tabs to a previous time or date to recover them and there is no such option, as i accidently closed the new tab and now its overwritten " previous" tabs.

Asked by simon_90x 1 week ago

Last reply by Terry 1 week ago

Firefox Profile suddenly lost Login data; Bookmarks still present. / Need help manually importing from backup file

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bo… (read more)

After my Browser automatically updated to 88.0.1 (i unfortunately ignored the popup to update Firefox for a while) i started it and my Login data was gone. Extensions, Bookmarks, anything other than Lockwise Data was still there.

I made an account (this one) as i previously did not have one in hopes of somehow fixing that; then after searching for solutions i checked for an "old data" file (does not exist) and checked about:profiles (i have a second profile named "default" that has absolutely zero saved data on anything, i dont know where it came from or wheter it was ever used). The profile that i use ("default-release") was active and that was that.

Then i checked Appdata/Roaming/.../theprofile (from the profile page) and was relieved to find that both "logins.jason" and "logins-backup.json" contained my Login data: The Username and Password (encrypted), formSubmitURL, giud, enctype, etc. I made a completly seperate backup in case something i do ends up deleting those. Since the passwords are encrypted i cannot add them one by one to Lockwise.

I dont know why they dont appear when i check my Login data or try to use the data on any Website. Can i manually "import" the file into Firefox so that it automatically decyrpts the passwords?

Asked by Foxilla16 2 weeks ago

Last reply by Terry 1 week ago

FF Radio Silence on Floating Videos for TWO YEARS

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- noth… (read more)

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

Asked by JoeJupa 1 month ago

Last reply by cor-el 3 weeks ago

several sites not opening in FF

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my … (read more)

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my online bank! I have contacted the sites involved and they cannot understand why. I have cleared Cache, cookies etc. I'm using FF 88.0 on Ubuntu. Can you help?

Asked by brumman 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Mozilla -- Please Stop Ghosting Me On My Floating Videos Questions Posted

Several questions posted over several years about stopping floating videos. No credible responses. Please STOP ghosting me ! YES or NO ! It's one of the two ! If the c… (read more)

Several questions posted over several years about stopping floating videos. No credible responses. Please STOP ghosting me ! YES or NO ! It's one of the two ! If the competence at Mozilla doesn't exist, intestinal fortitude not present, interest, or there has been a bribe paid to ignore floating video issues -- please let me know ! I can handle the answer -- I promise you. If the answer is NO -- FF is gone on my machines. ONE OR THE OTHER ! Which is it !!! If you don't know -- type nothing and DO NOT waste my time again...

Asked by JoeJupa 3 weeks ago

Last reply by JoeJupa 3 weeks ago

Lost bookmarks & history; lost profile. Did Firefox change the name of a mount point?

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and… (read more)

This is so strange as to be almost unbelieveable. It began as a profile issue. Everything is okay now, but there was much weirdness. I think this is a worthwhile read and I'm eager to hear any ideas regarding what happened.

The bottom line: If Firefox changed the name of a mount point, that was/is a bad idea -- developers take note.

I run Firefox (latest) in a Linux Mint Guest inside a VirtualBox virtual machine with a Windows Host. The Firefox application is installed as usual, but the profile is here: 'FireFox Profile.vhd' -- a virtual USB that, on VM boot, VBox mounts here: '/media/mark/FireFox Profile/'.

The profile is: '/media/mark/FireFox Profile/mwad0hks.default/'.

Events: 1 - In a proven Linux Mint VM, today I booted the VM as usual but Firefox apparently lost my bookmarks & history. Why? I'll probably never know. 2 - I created a new profile hoping that in the process, I'd be given the option to use an existing profile -- no dice, FF created a new, blank profile. 3 - I discovered that I now had these: 3.1 - '/media/mark/FireFox Profile/', and 3.2 - '/media/mark/FireFox Profile1/'. 4 - I closed FF, launched Nemo, and tried to delete 'FireFox Profile1' but was refused. 5 - After much fiddling of the contents of 'FireFox Profile.vhd' mounted in Windows (to make it accessable outside the VM) I backed up 'FireFox Profile.vhd' -- good thing I did that. 6 - I realized that the mount point must have been renamed from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'. 7 - Sure enough, I launched the VM and deleted '/media/mark/FireFox Profile/' -- remember that '/media/mark/FireFox Profile1/' could not be deleted. 8 - So I concluded that "something" must have renamed the Linux VM mount point from '/media/mark/FireFox Profile/' to '/media/mark/FireFox Profile1/'.

I conclude that FF must have done the renaming in step 2.

I launched the Linux VM aiming to search how to rename the mount point back to its original name and low and behold, FF now found the correct profile and everything was happiness again. End of story. Or is it?

Asked by Mark Filipak 1 month ago

Last reply by Mark Filipak 1 month ago

Sync Does NOT Work With Version 88.0 Ubuntu (Linux).. Original Version On Xtra-PC USB ThumbDrive Did !

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (doc… (read more)

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Asked by nm4dgdcs 1 month ago

  • Solved

I have a mag subscription to 'Hyperallergic'. The first page loads but I cannot get any article that I try to click on. There is an icon on top but it gets blue and the page is blank.

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Tha… (read more)

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Thanks.

Asked by lindron 2 months ago

Answered by FredMcD 2 months ago

Has Firefox ever made it possible to have the tabs BELOW the address/search bars?

I've been changing this over many years. Now I have two additional browsers to use so I'm not updating until I can, once again, organize the browser to fit my needs. … (read more)

I've been changing this over many years. Now I have two additional browsers to use so I'm not updating until I can, once again, organize the browser to fit my needs.

Asked by Commander 2 months ago

Last reply by cor-el 2 months ago

Restoring Synced Data After Accidental Deletion

Hello there, I somehow recently managed to delete my account by accident and I'm wondering whether it's possible to restore the sync data left behind, I have access to th… (read more)

Hello there, I somehow recently managed to delete my account by accident and I'm wondering whether it's possible to restore the sync data left behind, I have access to the recovery keys if required and can attempt to provide any information requested about the account. Not sure if it is even possible to restore the data using this method but it's worth a try at least. Appreciative of any assistance with this problem, thanks again :).

Asked by Aldraxic 2 months ago

Last reply by FredMcD 2 months ago

"Send Page/Tab to Device" no more available?

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to… (read more)

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to at least 88.0.1. Where did they go?

The attached screen shots are: - Right Click Menu on Page -- 88.0.1 - Right Click Menu on Tab -- 88.0.1 - Right Click Menu on Page -- 99.0 - Right Click Menu on Tab -- 99.0

Asked by g_mich 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

how many tabs and/or how man instances?

I'm stuck at ver 88. Starting with 89 I seem to be limited to around 150 total tabs across all open windows (even if only one is open). Total lockup of the desktop (KDE … (read more)

I'm stuck at ver 88. Starting with 89 I seem to be limited to around 150 total tabs across all open windows (even if only one is open). Total lockup of the desktop (KDE in linux) It hadn't been a problem, I just shut off auto update.

Now websites are whining about me running an older browser and some are even refusing to let me in. So I thought ok, I'll run multiple instances and keep the total number of tabs low. 5 instances work fine, the 6th starts to act a bit flaky, 7+ is a total lockup of the desktop (KDE in linux).

Even if I can manage to kill the last instance, its corpse remains on screen.

So I'm back to ver 88 with no solution. Is there a way around these limits? When I'm doing development I often have more than 600 tabs open. Eventually some will get closed, but I can't very well get much done if the browser is just going to lock everything up.

Asked by vev 3 months ago

Last reply by Terry 3 months ago

I am the 5 billionth searcher so I get a free prize!!!!!!!!!! NOT..................

I got a 5 billionth searcher scam site redirect... for some reason no script does not catch this. I have attached a picture of my addons, which are all recommended, and a… (read more)

I got a 5 billionth searcher scam site redirect... for some reason no script does not catch this. I have attached a picture of my addons, which are all recommended, and a picture of the scam page.

I have had this happen in the past and I have no idea why.

I am most worried about my passwords being stolen.

I am using linux mint 18.3 and have no idea how to check for malware.

Also, I should mention that when I use my landline to make phone calls (keep in mind that I am using DSL), I sometimes will get this odd redirect of my actual phone calls that will keep asking me about special offers over and over again. I called the phone company about it and they did nothing, after repeated calls..... but anyway, I wonder if that may be linked to the problem.

What should I do?

Asked by Lordproblemhaver 3 months ago

Last reply by James 3 months ago

banking login not working

I am frequently having problems trying to log in to online bank Simplii Financial. My internet connection is good, FF (88.0) is able to connect to other sites. Other brow… (read more)

I am frequently having problems trying to log in to online bank Simplii Financial. My internet connection is good, FF (88.0) is able to connect to other sites. Other browsers (Opera, Chrome etc ) could all connect and allow my login. With FF it simply continues loading with no result. i have asked the bank to check their FF certificates? and they say there is no problem - just use another browser! Firefox is my main browser, the only one that can save my login details. This problem is sporadic but has been going on for several months. It may be connected with FF updates but I am om the latest version for my Linux distribution I believe.

 At one time FF would never connect to PC Optimum whereas other browsers did, that problem was somehow solved.

Asked by brumman 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Solved

Japanese characters are not appearing. (SOLVED)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it w… (read more)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Asked by Bond 4 months ago

Answered by Bond 4 months ago

  • Solved

Set FF default homepage from computer photo file.

Greetings. How do I set a photo from my pictures library to my FF homepage? I asked this several months ago, figured it out, then lost it again, and can't regain. I'm… (read more)

Greetings. How do I set a photo from my pictures library to my FF homepage? I asked this several months ago, figured it out, then lost it again, and can't regain. I'm using v88.0.1, because the update to 90 doesn't work for me, so I assume anything later won't either, if it's built on top of it. Thanks for any relevant responses or suggestions.

Asked by mnosera 5 months ago

Answered by cor-el 5 months ago

Webpages saved as PDFs are very large files compared to Safari

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, w… (read more)

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, while Safari saves the same pdf as 325KB. I never noticed this to be the case in the distant past but as my available storage space started shrinking rapidly on my MacBook I realized this might be the culprit.

I don't know when these large pdfs files started with FF but as I reviewed some similar files from several years ago, the same type of 2-3 page pdf in FF was in the KB, not MB of data. Can anyone help me understand why this is happening? Is there a setting that should be changed so these pdfs are not so bloated in size?

I am still using FF 88.0.1 having not made the leap to the newer versions of FF because of all the bad reviews. That said, I have not seen any info which indicates that FF scaled down pdf file sizes in the newer versions of FF.

In FF's Preferences pane PDFs are set to open in FF. Would it help reduce the file sizes if I changed that so they open in Mac's default application which I assume is Preview? I don't know if that's what the default preference was years ago when FF pdfs were much smaller files, or if changing that would make no difference at all.

Also, for what it's worth, I previously disabled FF's new-ish Print Preview Interface in about:config because it was consistently overriding the preset positions I set for my headers and footers, resulting in them being cut off the printed pages, however, the bloated pdfs were a problem long before FF introduced the Print Preview Interface feature.

Any suggestions on how to reduce the size of pdfs that FF is creating? I don't have and don't want to get a 3rd party application like Adobe Acrobat to deal with this, when I can simply use Safari as my browser. Thank you.

Asked by youngjane 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago