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  • Archived

Copying from clipboard - pasting twice!

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice. Other webmails are OK… (read more)

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice.

Other webmails are OK in FF, such as Gmail in Google Chrome.

Asked by SpeedyKepke 2 years ago

Last reply by sjboedecker 1 year ago

  • Archived

Ad Blocker ad blocker in menu bar and cannot be removed

Hello, In Firefox's toolbar there is an unknown ad blocker named Ad Blocker. This is NOT Ad Block. This supposed ad blocker is not blocking ads and cannot be uninsta… (read more)

Hello,

In Firefox's toolbar there is an unknown ad blocker named Ad Blocker. This is NOT Ad Block.

This supposed ad blocker is not blocking ads and cannot be uninstalled; it does not show up as an extension or add-on.

I also interferes with other ad blockers like Ad Block, so I had to uninstall the latter

The symbol for this Ad Blocker in the menu/toolbar at the top is a shadowed, almost invisible, backward hand, the mirror opposite of the hand symbol Ad Block uses as its insignia.

I cannot find any information about this Ad Blocker ad blocker online.

Does anyone know about it and how to get rid of it?

Also - I've run three version of anti-malware software and none found it or got rid of it.

Thank you

Asked by tvhodony 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

What is Updated.app?

So I'm on mac. When I tried to open an svg with preview, I found this. I don't know what it is for but I just clicked on it. But then it lead me to a popup saying "Firefo… (read more)

So I'm on mac. When I tried to open an svg with preview, I found this. I don't know what it is for but I just clicked on it. But then it lead me to a popup saying "Firefox downloaded this app (Updated.app) from an unknown date", is that any good? I clicked cancel because I thought it would crash or break my system or app.

Asked by test672upload 2 years ago

Last reply by test672upload 1 year ago

  • Archived

MacOS: Change the Shortcut for Next and Previous Tab

Hi, I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac… (read more)

Hi,

I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac's.

We like to use CMD+[CTRL/SHIFT]+Left/Right. If there would a menu item for the two operations then it's quite easily do do via keyboard settings. But as that has been removed we're stuck with something which doesn't really work on notebook as there aren't any PGUP/PGDOWN keys ....

Please make it programmable or add the "Next Tab..." and "Previous Tab..." back to the Window menu.

Cheers.

Asked by casperghst42 2 years ago

Last reply by tjptaka 1 year ago

  • Archived

Firefox stops responding

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no … (read more)

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

Asked by TinsellyCone 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

need to change my email but do not have access to old email

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old em… (read more)

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old email address which, I can not access. Please help

Asked by sacredspirit 2 years ago

Last reply by spipes1 1 year ago

  • Archived

Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (read more)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 2 years ago

Last reply by cor-el 1 year ago

  • Archived

RAM usage increases as time passes.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected beha… (read more)

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

Asked by aayumishraam02 2 years ago

Last reply by oskars.grauzis 1 year ago

  • Archived

"Clear Recent History" window doesn't close automatically

Hello, after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the… (read more)

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

Asked by thomas.kelso 2 years ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Change of ID

All of a sudden I'm getting the Yahoo maiil ID changed to Google Mail with out any authorisation on my part ? I know Google owns Yahoo. I use Yahoo mail all the time… (read more)

All of a sudden I'm getting the Yahoo maiil ID changed to Google Mail with out any authorisation on my part ? I know Google owns Yahoo. I use Yahoo mail all the time and Yahoo is my ID for many applications so why has this happened ? If something like this can change unknowns to me does this mean that Google has control of my MAC and FireFox and its content .??

Asked by dwnunderoz@mail.com 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why is Firefox always displayed when using Windows 10 multiple desktops?

I want to use the Windows 10 multiple desktop feature so that I can have different applications running on each desktop. But when I have Firefox running on any desktop it… (read more)

I want to use the Windows 10 multiple desktop feature so that I can have different applications running on each desktop. But when I have Firefox running on any desktop it always appears on all the others as well. If I have Edge running it will only appear on the desktop on which it is launched or subsequently psotioned.

How can I fix this for Firefox?

Asked by ian119 2 years ago

Last reply by ian119 1 year ago

  • Archived

Firefox won't let me add Last Pass.

I have several different browsers on my system. Firefox is the only one that doesn't allow Last Pass. It says it's recommended but when I try to add it it says it can't D… (read more)

I have several different browsers on my system. Firefox is the only one that doesn't allow Last Pass. It says it's recommended but when I try to add it it says it can't DL it.

Asked by johnl600 2 years ago

Last reply by johnl600 1 year ago

  • Archived

Authenticator

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning Q… (read more)

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

Asked by PetrSP7 2 years ago

Last reply by TyDraniu 1 year ago

  • Archived

Image information on webside not possible

Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen. Danke E. Palm Translation I can no long… (read more)

Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen.

Danke

E. Palm


Translation I can no longer call up any image information on a website by clicking the image with the right mouse button. So far it was always possible.

Thanks for answer

E. Palm

Asked by elfriede.palm 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Namea window

Hello, I am more or less using firefox sometimes, I would like to understand if there is a option to name a certain window, and to gather all related tabs in this named w… (read more)

Hello, I am more or less using firefox sometimes, I would like to understand if there is a option to name a certain window, and to gather all related tabs in this named window. Many thanks Frank

Asked by frank186 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is i… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox losing history

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate sea… (read more)

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate search history - it happened to me multiple times!

Also now: I was searching for one keyword a lot, like 50 times and in history are barely like 7 hits. No idea why it is not there!!!

Please help.

Asked by empleat 2 years ago

Last reply by empleat 1 year ago

  • Solved
  • Archived

Missing function on browser vers 87.0

firefox browser vers. 87.0 Previous Version When you rightclick on a grafic i found in the context menu "grafic info" which shows width and hight. Now in the 87.0 ve… (read more)

firefox browser vers. 87.0

Previous Version When you rightclick on a grafic i found in the context menu "grafic info" which shows width and hight.


Now in the 87.0 version this very usefull feature has been removed.

Please restore this function.

Meanwhile I am trying to roll bak to vers 82.02

Enzo

Asked by h.faerber 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago