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Zoom meetings

I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it. I have tried the steps in 'how to get Firefox to allow use of the microphone',… (read more)

I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it. I have tried the steps in 'how to get Firefox to allow use of the microphone', but I do not get the drop down menu that clicking on the padlock ( suggested) offers. Some weeks ago, I an answer to get out of the browser, BUT ???? Make it simple, please.

Asked by Kathie 3 months ago

Last reply by jscher2000 3 months ago

Problem Viewing Listed Items in ERP System

I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet suppor… (read more)

I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet support and they logged into my account and were able to view all 5 PO's, so we're certain the issue isn't within the ERP. It's either with my computer or browser. See attached image for reference, there should be 5 Purchase Orders listed. There seem to be a few errors in my console (on the bottom of the picture) but I'm not sure how to fix them. Any help on this would be greatly appreciated!

Asked by andrew.schlais1 3 months ago

Last reply by jscher2000 3 months ago

Help information outdated? Deleting single entry of automatically shown form data

Hello, I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automa… (read more)

Hello,

I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_deleting-individual-form-entries

But now this doesn't work anymore. I can't delete the form entry. Nothing happens when I follow the instruction. I tried it on two different laptops. Right now I'm using Firefox 85.0.2 (64-Bit). Is this a known issue of my Firefox version or has the method changed?

Thank you in advance! M.

Asked by stormyday1986 3 months ago

Last reply by cor-el 3 months ago

Youtube previews are not loading

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad bloc… (read more)

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad blocker, but nothing helped. I also cleaned the cache and browser cookies. Can you please tell me how to solve this problem?

Asked by Антон 3 months ago

Last reply by FredMcD 3 months ago

I lost all my firefox data(history,passwords and bookmarks). how do i recover them

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mo… (read more)

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do

Asked by brkoushik99game 3 months ago

Last reply by FredMcD 3 months ago

Firefox does not load, opening briefly and then closing

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. … (read more)

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great.

Asked by Elliot Grayston 3 months ago

Last reply by FredMcD 1 month ago

My Default Web browser to fFirfox is not saving even when I restart my computer, but shows I made the switch

Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it… (read more)

Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it up again

Asked by selinalanda 3 months ago

Last reply by FredMcD 3 months ago

Tabs constantly crashing

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started… (read more)

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started happening around 2/21. Occasionally, the entire browser would crash and I would need to restart it.

Here are a few of the most recent crash reports.

bp-df10ac93-510d-4fc7-9819-b830b0210223 2/22/2021, 8:50 PM View bp-3496e455-3bc8-41ff-bb73-a98020210223 2/22/2021, 8:49 PM View bp-38dc5c74-75b1-4b78-b629-6872a0210223 2/22/2021, 8:39 PM View bp-fdaf3c77-538f-4db5-9ac4-21e510210223 2/22/2021, 8:28 PM View bp-3c557d50-b722-4caa-a8d6-7dfda0210223 2/22/2021, 8:28 PM View bp-0c539194-3a6d-4faf-be0d-fb1530210223 2/22/2021, 8:28 PM View bp-6c0bf083-97ba-42bf-b88d-b52c80210223 2/22/2021, 8:28 PM View bp-c50db473-3eca-4132-a568-9db390210223 2/22/2021, 8:27 PM View

Asked by Plopped 3 months ago

Last reply by cor-el 3 months ago

Potential scam - getting notification about my organization managing browser (don't belong to any org)

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organi… (read more)

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organization and this is my personal computer, so decided to click and saw a certificate for "ImportEnterpriseRobots" (see screenshots).

Does anybody know what this could be referring to? Is it a privacy breach or something legit from Mozilla/one of my extensions?

Thanks in advance for your help!

Asked by HabichuelaColora 3 months ago

Last reply by TyDraniu 3 months ago

videos not loading

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not… (read more)

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not load and I end up having to go to another browser. Even in safe mode videos will not load? Any thoughts?


https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle

Asked by codetalker 3 months ago

Last reply by TyDraniu 3 months ago

Duplicate Bookmarks

All was well. Then suddenly two, three, and more bookmarks and folders began to spontaneously duplicate. Some as many as ten or more times. Some of the folders are empty,… (read more)

All was well. Then suddenly two, three, and more bookmarks and folders began to spontaneously duplicate. Some as many as ten or more times. Some of the folders are empty, while others with the same name have the links. What is happening and how do I stop it?

Thank you.

Asked by sanchell 3 months ago

Last reply by cor-el 3 months ago

Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (read more)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 3 months ago

Last reply by FredMcD 2 months ago

bookmarks wasted space to left of columns

For some reason, my long column (about 1,000 bookmarks) have an intolerable indent space/empty area to the left of each entry...about 2-3 in long and for all bookmarks, s… (read more)

For some reason, my long column (about 1,000 bookmarks) have an intolerable indent space/empty area to the left of each entry...about 2-3 in long and for all bookmarks, so that I have to stretch out the names and reduce my main viewer window as a result.

   IF I try to just move the whole lot leftward, that cuts out the "bookmarks" with the black star as well as search bookmarks entry bar.  A long time ago, I thought it had a left right scroll tab at the very bottom.  All support entries talk about moving the whole column to the right side of the screen-what I need is 1) an ability to move all bookmarks titles to the left edge as much as possible while keeping orientation with the top "star/bookmarks".
   I do use a zoom button for browsing the web, but reducing screen size has nothing to do with the overly fat/wide bookmarks area-there has got to be a way to put it on a diet!!!

BONUS: if anyone knows on a Mac running High Sierra or any other os, how the heck do you increase size of other menus that don't respond to zoom (command + or _)..even ones not on Firefox? Any recommended zoom apps for menus intrinsic to macs in general?

Asked by Olivia is goddess 3 months ago

Last reply by cor-el 3 months ago

Firefox v86.0 reverts back to previous version.

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser … (read more)

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser reverts back to the previous version. When I tried to open the browser, the following message appears:

You've launched an older version of Firefox Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for the installation of Firefox.

                                                                               Exit              Create New Profile

Asked by kerwin_washington 3 months ago

Last reply by FredMcD 3 months ago

can't sign in to one of my google accounts, but I can on another

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the… (read more)

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the google sign in page. I have another google account and I'm able to sign i using firefox just fine. The error message given is:

This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I'm using a windows 7 box and Firefox 85.0.2.

I'm able to sign in just fine when I use google chrome. I've cleared cache and data in the browser. I'm not sure what else to try. Any suggestions? Any other information I can provide to help identify the problem?

Asked by vseavello 2 months ago

Last reply by FredMcD 1 month ago