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Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (read more)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 2 months ago

Last reply by FredMcD 1 month ago

PrintFriendly

PrintFriendly. Does the latest update to desktop Firefox still support PrintFriendly? I need it for making websites legible, but Firefox disabled it for Android (and won'… (read more)

PrintFriendly. Does the latest update to desktop Firefox still support PrintFriendly? I need it for making websites legible, but Firefox disabled it for Android (and won't let me go back to earlier versions), so I'm afraid to update the desktop version. Added security doesn't help if I can't read what's on a webpage. I'm running version 85.0.2, on Windows 7 Pro.

Asked by gk7 1 month ago

Last reply by jscher2000 1 month ago

Bookmarks bar being shown whenever I add a bookmark

When I add a page to bookmarks, the bookmarks bar shows up under the search bar, the first time it happened I selected "never display" the bar, but after that, everytime … (read more)

When I add a page to bookmarks, the bookmarks bar shows up under the search bar, the first time it happened I selected "never display" the bar, but after that, everytime I add another bookmark the bar shows again, even if I have the option to not show the bar selected, as I have to click it again for the bar to go away.

How can I make that bar not display anymore?

Asked by vinn.pear 2 months ago

Last reply by cor-el 1 month ago

Firefox printing problem

Recently I've noticed that I am unable to print from Firefox. It doesn't matter if I print to a PDF or a real printer: I get the same error every time: "Print Preview Err… (read more)

Recently I've noticed that I am unable to print from Firefox. It doesn't matter if I print to a PDF or a real printer: I get the same error every time: "Print Preview Error, An error occurred while printing." If I do attempt to print to a PDF, the result is a malformed file that throws a sharing violation if I attempt to view it before closing Firefox.

I have tried all the various reset printer config settings on the help page Mozilla printer help , and even tried reinstalling FF. Everything else is OK.

Suggestions are welcome.

Asked by drmdemmer 3 months ago

Last reply by fredex 1 month ago

update Firefox 64bit using msi

Firefox autoupdate and Firefox sync is disabled in computer. We are using Altiris patch management to update Firefox version. The source is msi file. Computer might has F… (read more)

Firefox autoupdate and Firefox sync is disabled in computer. We are using Altiris patch management to update Firefox version. The source is msi file. Computer might has Firefox in difference install locations.

Computer has Firefox 85.0.2 64bit installed to C:\Program Files (x86)\Mozilla Firefox However, Altiris patch management install Firefox 86.0 64bit to C:\Program Files\Mozilla Firefox

Now computer have 2 versions of Firefox 64bit.

parameter INSTALLDIR=path is not possible because computer might has Firefox in difference install locations.

Is it possible to update using msi replace current install directory instead of new install directory ?

Asked by sam180321 1 month ago

Last reply by user3670792 1 month ago

Firefox Refresh deleted Onetab

My firefox browser was running slow, kicked to firefox refresh and when it came back all my saved Onetab bookmarks were gone, including the ones I saved before doing the … (read more)

My firefox browser was running slow, kicked to firefox refresh and when it came back all my saved Onetab bookmarks were gone, including the ones I saved before doing the refresh. Tried integrating the "old firefox data" folder back into the browser info, which seemed to be the way to go based on previous forum answers. That said the fix is unclear and doesn't seem to be working based on previously listed answers. Also, I'm on a Mac (Big Sur 11.2 - just updated OS), the other answers were Windows.. Need some help here please, cause it's kinda insane to have saved all the tabs then firefox just deletes them! Thanks!

Asked by mbass99 3 months ago

Last reply by Mila_s 1 month ago

manage exception for tracking protection

The manage exception is grayed out and not avaialbe for inputting the name of certain websites to be an exception. following is the screen I get with grayed out areas. … (read more)

The manage exception is grayed out and not avaialbe for inputting the name of certain websites to be an exception. following is the screen I get with grayed out areas. How can I enable this window to accept my typing a web address for exception of tracking protection?

Asked by jillapiroozmandi09 2 months ago

Last reply by cor-el 1 month ago

Getting rid of Yahoo as the search enginer

How do I get rid of yahoo as the search engine? I did an update a few weeks ago and now Yahoo is the search engine. Prior to this I was using Google. The difference if Go… (read more)

How do I get rid of yahoo as the search engine? I did an update a few weeks ago and now Yahoo is the search engine. Prior to this I was using Google. The difference if Google is like chatting with an intelligent college graduate and Yahoo is like dealing with a 4-year old.

I am ready to switch from Firefox to Chrome if this is cannot be resolved.

Asked by lellc37 1 month ago

Last reply by FredMcD 1 month ago

Your browser does not support this function!

I installed Lorex security cameras recently. I can access the DVR support box from Firefox and do admin stuff, but I can see no images from the cameras. Instead of images… (read more)

I installed Lorex security cameras recently. I can access the DVR support box from Firefox and do admin stuff, but I can see no images from the cameras. Instead of images I get the message:

  Your browser does not support this function!

This appears in the sub-window that the current image should appear in. I have installed ffmpeg and gstreamer (libav, ugly and unrar) - all to no avail. I am running Fedora 33 currently patched fully (yesterday).

I find it hard to believe that these images cannot be seen in Firefox. What am I doing wrong????

Asked by rholme 2 months ago

Last reply by jscher2000 2 months ago

Youtube previews are not loading

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad bloc… (read more)

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad blocker, but nothing helped. I also cleaned the cache and browser cookies. Can you please tell me how to solve this problem?

Asked by Антон 2 months ago

Last reply by FredMcD 2 months ago

How to create a recovery key without my password?

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it… (read more)

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it to keep all my settings after I changed my password. But to create a recovery key, the system asks me to fill in my old password. So I can not create a recovery key. Maybe I make a mistake somewhere on the way... Is there anybody, who can help me? Thank you very much! Petra

Asked by P. Koch 2 months ago

Last reply by cor-el 2 months ago

Master computer when sync bookmarks

Hi Very annoying, cleaning all my bookmarks on my main computer, next morning I got a clutter of all bookmarks. Copy of bookmarks as well of folders. Only way to solve it… (read more)

Hi

Very annoying, cleaning all my bookmarks on my main computer, next morning I got a clutter of all bookmarks. Copy of bookmarks as well of folders.

Only way to solve it is to make new sync ID, or?


Micke

Asked by MickePgren 2 months ago

Last reply by FredMcD 2 months ago

Save the same bookmark in multiple folders.

How do I save the same bookmark in multiple folders? (Sometimes it's hard to remember what folder I put a bookmark in: LOTS of folders & some bookmarks are ambiguous/… (read more)

How do I save the same bookmark in multiple folders? (Sometimes it's hard to remember what folder I put a bookmark in: LOTS of folders & some bookmarks are ambiguous/could go in more than one folder; so much easier to find quickly if I had that option.)

Asked by sproulpat 2 months ago

Last reply by cor-el 2 months ago

print

Hi I can't print since 2 weeks, Firefox is not able to do preview. I have to close the page because it's jam. Need to downlaod the pdf and print with acrobat which it's t… (read more)

Hi I can't print since 2 weeks, Firefox is not able to do preview. I have to close the page because it's jam. Need to downlaod the pdf and print with acrobat which it's too manipulation :) Anyone have this problem? Using a mac Thanks

Asked by lescharlatanscanada 2 months ago

Last reply by Jonathan Watt 2 months ago

Firefox on one of computer is not working at

GM Last Saturday morning Firefox crashed and my troubles started. Firefox works fine 2 other computers in the house just mine seems to affected. I have done everything… (read more)

GM Last Saturday morning Firefox crashed and my troubles started. Firefox works fine 2 other computers in the house just mine seems to affected. I have done everything that I could find on line to no avail. I would like some help PLEASE Greg

Asked by gregor13 2 months ago

Last reply by FredMcD 2 months ago

sending sync to a device

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to d… (read more)

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Asked by no signal for mobiles 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 2 months ago

Last reply by jscher2000 2 months ago