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How to remove the "Other Bookmarks" folder from the bar

When I started firefox today, there was a new folder added to my bookmarks toolbar - "Other Bookmarks". It was never there before and I want to remove it. In the bookmark… (read more)

When I started firefox today, there was a new folder added to my bookmarks toolbar - "Other Bookmarks". It was never there before and I want to remove it. In the bookmarks menu itself I have the "Bookmarks Toolbar" where I put the stuff I want to access often, and "Other Bookmarks" where I put other stuff I don't need as much. I don't see a reason why the "Other Bookmarks" should take up space on the bar.

Asked by kgs.void 2 years ago

Answered by Scribe 2 years ago

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new print menu terrible

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog",… (read more)

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog", which "Firefox help" never heard of. I can't find any way to get rid of it. It is a hateful change to Firefox, I hate it and my sister is in tears. She hates computers anyway. Seniors can't handle these dramatic changes.

Asked by jmaroon452 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migratio… (read more)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Asked by LEnS Amir 2 years ago

Answered by LEnS Amir 1 year ago

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Why Does Clearing Cache Always Refresh Webpage?

I love having the Clear Cache icon so easily accessible, but why must it also refresh whatever page I am on??? Just now it caused the page to revert to one that had none… (read more)

I love having the Clear Cache icon so easily accessible, but why must it also refresh whatever page I am on??? Just now it caused the page to revert to one that had none of the articles on it, I was just looking at! This is supposed to be a helpful feature, not one that screws things up.

Asked by StevenCee 2 years ago

Answered by Pedro 2 years ago

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Firefox is using far too much RAM

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does… (read more)

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does this browser guzzle RAM so hungrily? I had to reboot it as I couldn't type any longer, without waiting every few letters before seeing them on the screen, and I've got 60 Gigs of RAM. But Firefox was using 22 of them!

This has obviously been an ongoing issue for years, both from my experience, and the 2,000 threads that come up in response to this issue. Come on guys, it can't be this impossible to create a functional browser that is more RAM efficient, what's the problem?

Oh, and it sure would be nice, given 2,000 results from my search, to be able to filter them by date. I'm using version 84, so threads dealing with version 50 or so, aren't going to be of much help...

Asked by StevenCee 2 years ago

Last reply by FredMcD 1 year ago

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Create a group of related tabs

I have open half a dozen or so tabs related to one subject. I would like to put them all into one "super tab", such that only the super tab shows as an open tab. Then, by… (read more)

I have open half a dozen or so tabs related to one subject. I would like to put them all into one "super tab", such that only the super tab shows as an open tab. Then, by clicking on that tab, it would show the tabs within it, any one or more of which could be selected. Is this possible, and if so how is it done? Perhaps there's an add-on or extension that would do this.

I have already created a multi-tab bookmark that sorta, maybe accomplishes the same thing. But it's not as convenient as what I envision as described above.

Thanks for any advice or words of wisdom.

Asked by Ron 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

Hi, first of thanks for reading and possibly responding. The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try … (read more)

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Asked by WaffleToaster 2 years ago

Answered by WaffleToaster 2 years ago

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Web Page Loads Improperly

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsi… (read more)

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up. I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info.

Asked by lisotta1948 2 years ago

Last reply by cor-el 1 year ago

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Dashlane extension not found to download on Firefox.

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When … (read more)

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound.

Asked by John Wheal-Jones 2 years ago

Answered by TyDraniu 2 years ago

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Missing "List all tabs" button when Firefox is maximized

Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus. It works great but when I maximize the window (not F11 full screen, but W… (read more)

Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus. It works great but when I maximize the window (not F11 full screen, but Windows OS Maximize Window), this button disappears. Seems like a bug; I can't think why you would want that button to be removed when the window is maximized.

Asked by jwdunham 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Touch keyboard not coming up

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working? for d… (read more)

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

Asked by andrewkiefer2343 2 years ago

Last reply by kastoestoramadus 1 year ago

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Customizing my page

I used to be able to move the topics up or down the page to soot my liking,, like edit,, move the post up or down the page,,, now I only get , customizations coming soon?… (read more)

I used to be able to move the topics up or down the page to soot my liking,, like edit,, move the post up or down the page,,, now I only get , customizations coming soon??? what happen?

Asked by Foxfire 2 years ago

Last reply by TyDraniu 1 year ago

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Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 2 years ago

Answered by cor-el 2 years ago

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On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 2 years ago

Answered by alex_mayorga 2 years ago

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Firefox keeps redirecting http to https, and I need to tell it not to for a specific site

I have an ssh tunnel that I am using to access an AWS ElasticSearch instance running in AWS, so that I can see Kibana in my browser. The tunnel is necessary because acce… (read more)

I have an ssh tunnel that I am using to access an AWS ElasticSearch instance running in AWS, so that I can see Kibana in my browser. The tunnel is necessary because access is only allowed through a specific jump/gateway host that we have setup (this is very standard).

I used to be able to access this just fine with http://localhost:9200/_plugin/kibana But then ElasticSearch updated something to require that the 'HOST' header contain the original host, ie: search-blahblahblahblah.us-east-1.es.amazonaws.com

Ok, no matter, I'll just add an entry to my hosts file: 127.0.0.1 search-blahblahblahblah.us-east-1.es.amazonaws.com

Now, I can curl just fine, and using Chrome works just fine too: http://search-blahblahblahblah.us-east-1.es.amazonaws.com:9200/_plugin/kibana

But every time I try to use Firefox, it replaces the http with https, which obviously doesn't work because the tunnel is to port 80.


Yes, I realize that *.amazonaws.com is owned by Amazon and they have an SSL cert.

I have read a similar ticket, here: https://support.mozilla.org/en-US/questions/1209387 The acceptable answer in that ticket seemed to be to use a different domain for local development, which shouldn't be too hard to do, but in my case this is not a usable answer.

I should be able to override Firefox and tell it not to change a URL that I have put into it, at least for specific sites.

Asked by veqryn 2 years ago

Last reply by garth4 1 year ago

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set "print with system dialog" as default

dear ladies and gentlemen, Firefox has been delivered with the new print dialog since version 82. I have to print around a hundred PDF files at work (usually only the f… (read more)

dear ladies and gentlemen,

Firefox has been delivered with the new print dialog since version 82.

I have to print around a hundred PDF files at work (usually only the first page of the document). The new print dialog means that there is a lot more work for me here.

Is it possible to set the "old" system print dialog by default or to instruct firefox to always print only the first page of the document by default?

Asked by Bruce Wayne 2 years ago

Answered by cor-el 2 years ago

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Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago