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YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (read more)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 1 year ago

Answered by jonzn4SUSE 1 year ago

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DRM content won't play

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy. I have run this website (https://www.jeffersonscher.com/sumo/htm… (read more)

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy.

I have run this website (https://www.jeffersonscher.com/sumo/html5-video.html) from previous answers to check and the results are attached to the question.

I have also checked media.eme.enabled and it is set to true.

I am very much puzzled by this.

Asked by Alex 1 year ago

Answered by jonzn4SUSE 1 year ago

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Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (read more)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Asked by Warp on Fire 1 year ago

Answered by FredMcD 1 year ago

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Importing old firefox data

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version?… (read more)

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version? I have lost most history, bookmars, etc.

Asked by Garrysch 1 year ago

Answered by cor-el 1 year ago

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Status bar or ANY way to view link URLs

I should not have to ask this, but somehow this essential feature has been removed *again*. How in the world do we view the URLs of links in Windows 10 now? The status ba… (read more)

I should not have to ask this, but somehow this essential feature has been removed *again*. How in the world do we view the URLs of links in Windows 10 now? The status bar has been totally disappeared, and although there are a number of add-ons, so many of them are about other kinds of status, or only show the URL in limited circumstances, that I'm having trouble figuring out which ones offer the basic view-URL-on-hover. Does anyone have recommendations?

Even better, who can explain why it's a good idea to make it hard for users to see this absolutely vital information? If security is important then it's important to make it easy for users to see where links go before clicking on them. Full stop. And even if the web were somehow magically totally safe, people don't want to waste their time and bandwidth playing guessing games. We want to know what something is before we bother to open it up. Why is that so very hard to understand?????

Asked by fastauntie1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Dashlane extension not found to download on Firefox.

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When … (read more)

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound.

Asked by John Wheal-Jones 1 year ago

Answered by TyDraniu 1 year ago

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Edit "always open" settings for containers

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the … (read more)

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

Asked by Chris Shaffer 1 year ago

Answered by Adivardhan 1 year ago

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How to prevent every link I click to open in a new tab

I just came back to Firefox after about 2 months, as Microsoft crushed my OS with their fall feature update. I could not get many items running, and just had to start fro… (read more)

I just came back to Firefox after about 2 months, as Microsoft crushed my OS with their fall feature update. I could not get many items running, and just had to start from scratch.

That being said, I surely do not recall that every time I clicked a link, it would open in a new tab. I mean, every single time. Who ever thought that was a good idea.

Anyone have a clue as to what's happening here? I usually only want a new tab to open when either I choose it as a right-click option, or when builders have invested it specifically in their code, as they know it will navigate away from their site, etc...

I would be most thankful to get this baby back running like normal. Your help is appreciated!

Btw, fresh windows 10 install. The only extensions I have running are adblock, lastpass, blur, downloadthemall and new tab homepage (which just let's me determine the page address.)

Asked by Dave Z 1 year ago

Answered by cor-el 1 year ago

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Problems loading pages (macOS Big Sur 11.1)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. … (read more)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. Among them:

https://web.whatsapp.com/ https://open.spotify.com/ https://www.nytimes.com/puzzles/spelling-bee Citibank (after the login)

Some of these pages do open in a Private window. However, I already cleared all my cookies and cache contents, and I still cannot load thes pages in a normal window.

Can you suggest what I need to do? Thanks!

ADD: When trying to login at https://profile.theguardian.com/signin, at first I got an error message saying to "make sure that Javascript is enabled". But now it just goes through, except that the site doesn't know that I logged in. And again, in a private window I am able to log in.

It looks like I should just do all my work in a private window now, which seems strange

Asked by gidiav 1 year ago

Answered by gidiav 1 year ago

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On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 1 year ago

Answered by alex_mayorga 1 year ago

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Link to .docx files no more opened by MS Word

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, cl… (read more)

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, clicking on such a link brought up a dialog asking what Firefox should do with this file. One of the options is to open it with Word (see image 'ChooseWord').

But now this is no longer possible. I believe it vanished in the course of the automatic Firefox updates. Now the dialog looks like in the attached image 'NoWord'.

How can I restore the old behaviour?

Thanks, gernot

Asked by gkerschb 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Remove the minimize, maximize, and close buttons

I'm running Ubuntu 20.10 with GNOME Shell extension Unite which can add the minimize, maximize and close buttons to the top bar and remove the buttons from the title bar … (read more)

I'm running Ubuntu 20.10 with GNOME Shell extension Unite which can add the minimize, maximize and close buttons to the top bar and remove the buttons from the title bar of apps. The does not work in Firefox, minimize, maximize & close remain. I'm assuming this is related to Firefox's ability to remove the title bar all together so tabs can be at the top. The Firefox Customize... page allows you to change just about everything else in the UI except these three buttons.

Is there a way to remove Firefox's minimize, maximize and close buttons?

In case it matters I really only care about the Close button (not Close tab) because GNOME Tweaks lets you remove the minimize & maximize buttons from all apps.

Thanks

Asked by Elias K Gardner 1 year ago

Answered by Elias K Gardner 1 year ago

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Menu Font Size

I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor. I found a fix for this same problem in Th… (read more)

I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor.

I found a fix for this same problem in Thunderbird, but I don't see any way to make the menu fonts and toolbar icons bigger in Firefox. This has nothing to do with web sites, just the menu/bookmarks, toolbar icons, etc.

Thank you.

Asked by Bogey62 1 year ago

Answered by cor-el 1 year ago

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How to do multi-line Bookmarks bar after 84-update?

Hi all! How to do multi-line Bookmarks bar after 84-update? All code from userChrome.css that working on 83 update and has 3 working lines was crashed after 84, and bookm… (read more)

Hi all!

How to do multi-line Bookmarks bar after 84-update?

All code from userChrome.css that working on 83 update and has 3 working lines was crashed after 84, and bookmarks bar have only 1 line now(

Any body know how to fix it?

ps: sorry for bad english)

Asked by Tim 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Embedded videos no longer play

For some reason embedded videos on sites like the Washington Post and the New York Times no longer play in Firefox. I can click the triangular "play" icon and I see the s… (read more)

For some reason embedded videos on sites like the Washington Post and the New York Times no longer play in Firefox. I can click the triangular "play" icon and I see the spinning circle as if the video is loading but that never goes away and the window stays black. YouTube videos still play and I can still play videos on Netflix. If I load the same page in the Edge browser, the video plays fine. When I search Firefox Support all the help for video playback problems are old and don't apply to my situation (again, this used to work without issue). I'm running the latest version of FIrefox with Autoplay set to "Allow Ausio and Video" on WIndows 10.0.18363. Any ideas?

Asked by tootill 1 year ago

Answered by FredMcD 1 year ago

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Address Bar Search Not Working

Hi, Firefox 84.0.1 (64-bit) on Linux Mint 18.3 I have the 'Use the address bar for search and navigation' option selected in settings but when I enter a search all I get … (read more)

Hi,

Firefox 84.0.1 (64-bit) on Linux Mint 18.3

I have the 'Use the address bar for search and navigation' option selected in settings but when I enter a search all I get is 'Hmm. That address doesn’t look right. Please check that the URL is correct and try again.'

Any ideas please?

Asked by caned_monkey 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox's spellcheck suddenly stopped working, any ideas how to fix it?

This is driving me a bit mad... A while ago the spellcheck in FF just stopped working. I literally only have a single add blocker installed that I've always used. I've no… (read more)

This is driving me a bit mad...

A while ago the spellcheck in FF just stopped working. I literally only have a single add blocker installed that I've always used. I've not made any system changes lately beyond installing a few games.

- I have the "check spelling as you type" box checked in the browser options. - I have the English language pack installed from here (The British pack installed currently) - I've opened about:congif in the browser itself and made sure the value for layout.spellcheckDefault is set to 1.

It doesn't work on any site.

Chrome is working fine, but I prefer to use FF.

- I've tried reinstalling. - I've tried unchecking and rechcking the box.

Any ideas where what I should try next?

Any help really appreciated!

Asked by theforeverthread 1 year ago

Answered by cor-el 1 year ago